What 526 owners told NHTSA about the 2012 Volkswagen Jetta Hev

AIRBAG LIGHT CONTINUES TO STAY ON. I HAD AN ACCIDENT BACK IN 2014 AND THE AIRBAG NEVER DEPLOYED. THE STEERING COLUMN IGNITION SWITCH LOCKED AND MY KEY WAS STUCK WITH THE CAR STILL RUNNING ON IN A STATION PLACE. I WAS TRYING TO PARK THE CAR AND MY IGNITION SWITCH LOCKED AND WOULD NOT MOVED AND KEPT THE KEY LOCKED IN IT. I KEPT TRYING TO MOVE THE JIGGLE THE WHEEL AND TURN THE KEY BUT IT CAUSE THE KEY TO BREAK OFF IN THE IGNITION SWITCH. I HAD TO PAIR TO GET THE IGNITION SWITCH REPLACED AND THE KEY REPLACED. ALSO AFTER THAT THE HORN STOP WORKING AND I WAS TOLD IT WAS BECAUSE THE CLOCK SPRING HAD TO BE REPLACED. I PAID AGAIN TO HAD THE CLOCK SPRING REPLACED HOWEVER THE HORN NOW IS GOING IN AN OUT. THE HORN WILL SOUND OFF ONE DAY AND THEN FOR A COUPLE OF DAYS IT WILL NOT WORK. THIS HAPPEN ONLY 2 WEEKS AFTER GETTING THE CLOCK SPRING FIXED. ALSO THE HORN IS NOT LOUD IT BARELY MAKES A NOISE. NOW THE SENSOR LIGHT IS ON FOR THE ENGINE AND I WAS ALREADY TOLD THERE'S NOTHING WRONG WITH THE ENGINE.

NHTSA ODI 11103985

TAKATA RECALL, ABS BRAKE LITE ON IN THE DASH. RECEIVED RECALL NOTICE ON STEERING COLUMN LOCK HOUSING

NHTSA ODI 11091248

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE OFF THE ENGINE. (IT WAS STATIONARY I.E. IN PARK)

NHTSA ODI 10906843

TL* THE CONTACT OWNED A 2012 VOLKSWAGEN JETTA. WHILE DRIVING 70 MPH, THE VEHICLE FAILED TO REMAIN IN POSITION AND THE REAR OF THE VEHICLE MOVED TO THE OPPOSITE POSITION WHEN THE STEERING WHEEL WAS TURNED. THE CONTACT VEERED TO THE LEFT AND THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT CRASHED INTO A CONCRETE DIVIDER. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED NECK AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE AND WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V656000 (SUSPENSION). THE FAILURE MILEAGE WAS 53,000.

NHTSA ODI 10850384

CAR WAS ONLY UNDER MY POSSESSION FOR ONE YEAR AND SEVEN MONTHS... IT WAS LEASED BRAND NEW . 3/25/14-WHEN GOT INTO THE CAR TO GO TO WORK, CAR WOULD NOT START. DISCOVERED IT HAD NO BATTERY POWER. HORN STOPPED WORKING. PREVIOUS TO THIS, WEEK BEFORE THERMOSTAT LIGHT WAS GOING ON AND OFF. CAR WAS AT 14,030 MILES. VOLKSWAGEN ROADSIDE ASSISTANCE CAME AND BROUGHT VEHICLE TO NEAREST SERVICE CENTER WHICH IS ACTUALLY WHERE I BOUGHT THE CAR. SERVICE CENTER CONFIRMED DEAD BATTERY. THE DEALERSHIP INCLUDING THE PERSON WHO SOLD ME THE VEHICLE ATTEMPTED TO CHARGE ME $240 FOR IT AND CONSIDERED IT "WEAR AND TEAR LIKE THE TIRES," UNTIL I CALLED VOLKSWAGEN CUSTOMER SERVICE NUMBER RIGHT ON THE LOCATION WHO CONFIRMED THAT MY BATTERY WAS COVERED AT 24,000 MILES OR 2 YEARS WHATEVER CAME FIRST. VOLKSWAGEN SERVICE CENTER CONFIRMED THAT HORN WAS IN FACT INOPERABLE DUE TO BLOWN FUSE AND REPLACED IT. I WAS INFORMED BY THE SERVICE AGENT THAT THE THERMOSTAT LIGHT WAS DUE TO LOW ANTI-FREEZE AND IT WAS TOPPED OFF. IN ADDITION I REQUESTED I MULTI-POINT INSPECTION WHICH THEY CONDUCTED. SHORTLY AFTER RECEIVING THE CAR BACK ON 3/26/14, I NOTICED BY VOLTAGE ADAPTER WAS NOT WORKING. I ASSUMED IT TO BE A DEFECTIVE PHONE CHARGER SO I PURCHASED A NEW ONE. 4/8/14- I TRIED TO USE THE NEW CHARGER FOR MY PHONE IN EACH OF THE FRONT AND BACK ADAPTER SLOTS. THAT IS WHEN I REALIZED THESE WAS SOMETHING WRONG WITH MY ADAPTERS POSSIBLY AFTER THE REPLACEMENT OF THE NEW BATTERY ON 3/25/14. MY PLAN WAS TO CONTACT THE SERVICE CENTER AND SCHEDULE A CHECK UP AND HAVE THE ADAPTERS CHECKED BUT UNFORTUNATELY I NEVER WAS ABLE TO DO SO. THAT DAY I WAS INVOLVED IN A CAR ACCIDENT WHERE I WAS UNABLE TO TURN THE STEERING WHEEL INTO THE EXIT AND ENDED UP CRASHING INTO METAL GUARDRAIL.CAR HAD SHUT OFF AND. AIRBAG DEPLOYED. CAR WAS RULED AS A TOTAL LOSS. *TR

NHTSA ODI 10584319