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What 526 owners told NHTSA about the 2012 Volkswagen Jetta Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (526)Crash / fire / injury (33)Electrical system (144)Engine (88)Fuel system (62)Transmission & drivetrain (50)Steering (43)Brakes (41)Airbags (35)Fuel System, Diesel (25)Visibility & wipers (24)Speed control (14)

Newest first · 526 complaints · page 22 of 22

Sep 25, 2011Airbags

AT APPROXIMATELY 425 MILES, THE VEHICLE AIRBAG SYSTEM IS NOW MALFUNCTIONING (AIRBAG SYSTEM LIGHTS AND ERROR) OUT OF NOWHERE REQUIRING IN DEPTH DIAGNOSIS BY THE MANUFACTURER. *TR

NHTSA ODI 10427076

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Working with the data? Download all 526 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Volkswagen Jetta Hev verdict →