What 94 owners told NHTSA about the 2012 Volkswagen Eos

APRIL 1016 RECEIVED A RACALL NOTICE REGARDING 69M9 TAKATA SDI DRIVER FRONTAL AIRBAG. CALLED MANY TIMES, NO PARTS. CALLED TODAY, ONE YER LATER, NO PARTS. HAS VOLKSWAGEN DEFAULTED ON THEIR PROMISE TO REPLACE THIS FAULTY PART. I KNOW THEY HAVE CHALLENGED THE RECALL, BUT I WAS UNDER THE IMPRESSION THAT THEY WOULD COMPLY. VW REFUSED TO SUPPLY A REPLACEMENT CAR. KNOW THAT IN TESTS THIS PARTICULAR AIR BAG FAILED.

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TAKATA RECALL. AFTER BEING INFORMED MY VEHICLE IS SUBJECT TO THE TAKATA RECALL, THE DEALERSHIP HAS REFUSED TO RECTIFY THE SITUATION TIME AND TIME AGAIN. I FEAR EVERYDAY FOR MY LIFE BECAUSE OF THIS SITUATION AND THE DEALERSHIP CONTINUES TO DENY RESPONSIBILITY. PLEASE HELP! I WILL NOT WAIT FOR A CATASTROPHE TO HAPPEN FOR THEM TO DO ANYTHING ABOUT IT. MY LIFE IS DEFINITELY IN THEIR HANDS AND MY SAFETY IS THEIR RESPONSIBILITY.

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TAKATA RECALL DEALER HAS NO REPLACEMENT PARTS AND CANNOT TELL ME WHEN THEY WILL BE AVAILABLE. VW WILL NOT PROVIDE A LOANER SO I EITHER DO NOT DRIVE OR RENT A CAR MYSELF FOR WHO KNOWS HOW LONG! MY WIFE IS DISABLED AND CANNOT USE THE REAR SEAT.

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TL* THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TAKATA RECALL. RECEIVED RECALL NOTICE APRIL 2016. ALMOST ONE YEAR LATER THE VW MANUFACTURER STILL HAS NOT TAKEN ACTION ON THIS KNOWN RECALL FAULT THAT HAS CAUSED FATALITIES. THIS DELAY IS TOTALLY UNACCEPTABLE AND PLACES MY FAMILY AT RISK.

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TAKATA RECALL: IT HAS BEEN OVER A YEAR SINCE WE RECEIVED NOTIFICATION ABOUT THE TAKATA AIR BAG SAFETY ISSUE. HOW MUCH LONGER WILL IT TAKE FOR THIS SAFETY PROBLEM TO BE RESOLVED (ON MY CAR)?

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) FOR THE FRONT DRIVER SIDE INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TL* THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS KOMFORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS, SEAT BELTS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 05/23/17 *BF UPDATED 08/15/2017*JS

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SAFETY RECALL 69M9 LETTER RECEIVED 5/16/16, WAS TOLD STILL NO PARTS 6/6/16, WAS TOLD STILL NO PARTS 11/11/16. I THINK 10 MONTHS IS TO LONG.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TAKATA RECALL, THIS ISSUE HAS NOT BEEN FIXED AND I NOW WANT TO TRADE IN THE CAR AND THE DEALER TELLS ME IT IS WORTH SUBSTANTIALLY LESS BECAUSE THIS HAS NOT BEEN FIXED.

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THE TAKATA RECALL (#16V078) OCCURRED OVER 1 YEAR AGO ON FEBRUARY 9, 2016, AND THERE IS STILL NO FIX. PER THIS RECALL, DRIVING MY CAR IS DANGEROUS, AND HAS BEEN NOW FOR OVER A YEAR. VW HAS PROVIDED NO UPDATES ON THE AVAILABILITY OR POTENTIAL TIMING OF A FIX.

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TAKATA AIRBAG-MY CAR HAS NOT BEEN REPORTED AS BEING IN FLORIDA YEAR ROUND. I DO NOT SEE IT AS A PRIORITY ON THE .PDF LIST OF VEHICLES BEING PRIORITIZED FOR REPAIR. MY CAR HAS ALWAYS BEEN IN A HIGH HUMIDITY ZONE IN SOUTH FLORIDA AND I HAVE OWNED IT SINCE OCT 2014. I WANT IT REPLACED AS IT IS HIGH RISK AND COULD KILL ME AND MY KIDS.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALLTHE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN APRIL OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/02/17*LJ

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TAKATA INFLATORS: NOTHING HAS HAPPENED YET, BUT SINCE THE RECALL SAYS THAT SERIOUS INJURY OR DEATH MAY OCCUR BECAUSE OF THE FAULTY AIRBAG I AM CONCERNED THAT IT HAS TAKEN SO LONG AND WE STILL DO NOT HAVE ANY INDICATION OF WHEN THIS WILL BE FIXED.

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TAKATA RECALL REQUIRED AIRBAG REPLACEMENT UNDER SAFETY RECALL 69M9 NHTSA RECALL NUMBER 16VO78 HAS NOT BEEN DONE IN A TIMELY MANNER RESULTING IN A CONTINUING DANGEROUS SITUATION FOR THE VEHICLE OCCUPANTS.

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TL* THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE REPAIR FOR THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL, I RECEIVED A NOTICE ON 4-16-2016 THAT THE TAKATA AIRBAG NEEDED TO BE REPLACED IN OUR EOS 2012 VEHICLE. I HAVE BEEN UNABLE TO GET THE FREDERICKSBURG VW DEALERSHIP LOCATED AT 5208 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA TO REPLACE THE AIRBAG. I HAVE SPOKEN TO THEM ON A NUMBER OF OCCASIONS AND HAVE SENT EMAILS TO OTHERS WITHIN VW BUT HAVE BEEN UNABLE TO GET VW TO REPLACE MY AIRBAG.

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MY CAR IS PART OF TAKATA AIRBAG RECALL. DEALER WIL NOT REPAIR OR PROVIDE LOANER VEHICLE. MY SAFETY AND MY FAMILY'S SAFETY IS AT SERIOUS RISK. THAT IS UNACCEPTABLE. I TRIED SELLING THE CAR BUT WAS OFFERED RIDICULOUSLY LOW VALUE DUE TO RECALL. SO THEY WON'T FIX IT AND FURTHER WILL PENALIZE ME FINANCIALLY WHEN TRYING TO TRADE IT. I WANT MY CAR FIXED NOW OR A LOANER VEHICLE PROVIDED

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TAKATA RECALL ON MY VIN STATES: "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE." IF MY VEHICLE IS UNSAFE TO DRIVE AS REPORTED BY TAKATA SAFETY RISK, WHAT IS MY NEXT COURSE OF ACTION SINCE THE RECALL IS INCOMPLETE AND REMEDY IS NOT YET AVAILABLE? *TR

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V483000 (AIR BAGS) AND 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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