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What 94 owners told NHTSA about the 2012 Volkswagen Eos

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (94)Crash / fire / injury (4)Airbags (64)Engine (13)Electrical system (6)Fuel system (5)Steering (5)Transmission & drivetrain (5)Visibility & wipers (3)Seats (2)Suspension (2)Body & structure (1)

1 of 94 complaints match · Body & structure · clear filters

Feb 2, 2022Body & structure

While my wife was exiting off of I-75 approaching the traffic light to turn left, the sun roof exploded into pieces. Large and small pieces of glass were scattered throughout the car. The approximate speed was 40 MPH. Luckily she was not hurt or got any glass in her eyes. My name is [XXX] (Husband) and cell phone # is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11449887

Working with the data? Download all 94 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Volkswagen Eos verdict →