Aug 27, 2015Engine
TL* THE CONTACT OWNS A 2012 TOYOTA SCION. DURING ROUTINE MAINTENANCE, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL. AS A RESULT, THE OIL LEVEL WAS LOW. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE VEHICLE USED OVER A QUART OF OIL IN 1,000 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE DID NOT MEET THE MINIMUM REQUIREMENTS FOR THE MANUFACTURER ENHANCED WARRANTY COVERAGE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. THE VIN WAS NOT PROVIDED.
NHTSA ODI 10759772
Jun 3, 2014AirbagsCrash1 injury
TL* THE CONTACT OWNS A 2012 TOYOTA SCION. THE CONTACT STATED WHILE AT A COMPLETE STOP, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE FRONT SEAT PASSENGER SUSTAINED A BUMP TO THE BACK OF THE HEAD AND OTHER INTERNAL INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED. HOWEVER, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE RESIDENCE WITH CAUTION. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
NHTSA ODI 10595723
Mar 8, 2013Visibility & wipers
STRESS FRACTURE ON PASSENGER SIDE WINDSHIELD. THE CRACK WAS ABOUT 1 INCH WHEN FIRST NOTICED AND THEN SPREAD TO ABOUT 8 INCHES WITHIN JUST A FEW DAYS. IT STARTED FROM UNDERNEATH THE WEATHER STRIPPING AND FRAME ON THE LOWER SIDE OF THE PASSENGER SIDE. IT QUICKLY STARTED INTO A Y LIKE SHAPE. I REPORTED IT TO MY LOCAL TOYOTA DEALER AND I WAS INSTRUCTED THAT IT WAS JUST A FREAK INCIDENT AND THAT MY INSURANCE WOULD TAKE CARE OF IT. I DID HAVE IT REPLACED JUST A DAY AGO AND CONTACTED MY DEALER TO HAVE THE STICKERS REPLACED, BUT THEY MADE NO MENTION OF HELPING ME OUT WITH THE COST WHAT SO EVER. I BELIEVE THIS IS JUST ANOTHER EXAMPLE A BAD DESIGN AND NO ACCOUNTABILITY. I HOPE THIS REPORT HELPS SOME ONE ELSE DOWN THE ROAD SOME TIME. IF THE WINDSHIELD CRACKS AGAIN LIKE THIS, I MOST DEFINITELY AM GOING TO TRADE THE CAR IN FOR A DIFFERENT BRAND OF MOTOR VEHICLE. *TR
NHTSA ODI 10502068