What 694 owners told NHTSA about the 2012 Ram 1500 Quad Cab

The contact owns a 2012 Ram 1500. The contact stated when the vehicle was turned off and in park, he accidentally bumped the gear shit lever and the vehicle slipped out of park (P) without the brake pedal being depressed. The contact researched online and related the failure to NHTSA Campaign Number: 17V821000 (Power Train). The contact stated that he had attempted to set numerous appointments with a local dealer but was unable to set an appointment for the vehicle. Additionally, while driving approximately 55 MPH the contact stated that he began to smell a burning plastic odor. The contact stated no warning light was illuminated. The contact observed that smoke was being emitted from the defroster vents on the top of the dash board. The contact stated that he pulled off of the roadway and shut the vehicle off. The contact stated as he exited the vehicle he observed pieces of burning melted plastic were dripping from under the dash and onto the vehicle floor carpets. The contact stated he called the fire department. The fire department arrived and extinguished the flames with a chemical fire extinguisher. The contact stated that the dash board and the right front passenger side were burned by the flames. There was extensive damage to the dashboard. The contact stated that the police also arrived but was not sure if a report had been written. The vehicle was towed to an impound lot. The manufacturer was not informed of the failure. The contact stated that prior to the fire the contact had been smelling a burnt plastic smell when using the heater/defroster. The failure mileage was approximately 95,700. The VIN was not available.

NHTSA ODI 11567227

WHEN MOVING VEHICLE AFTER FUELING, TRUCK WAS STOPPED, PUT IN PARK AND DRIVER OPENED THE DOOR TO EXIT THE VEHICLE. THE TRUCK UNEXPECTEDLY BEGAN MOVING BACKWARD AND THE DRIVER WAS KNOCKED TO THE GROUND BY THE DOOR. THE DOOR CAUGHT THE DOOR ON THE FUEL PUMP GUARD POST, BENDING THE DOOR BACK BEYOND 90 DEGREES AND BENDING THE HINGE, AND CAUSING IRREPARABLE DAMAGE TO THE DOOR AND FENDER, AND ALSO CAUSED DAMAGE TO A CAR FUELING AT THE PUMP WHEN IT STRUCK IT. THE DOOR DOES NOT OPEN OR CLOSE PROPERLY.

NHTSA ODI 11405265

TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE THE VEHICLE WAS IDLING IN PARK, THE CONTACT OPENED THE DRIVER'S DOOR. AS HE ATTEMPTED TO STEP OUT, HIS LEFT FOOT SLIPPED AND CAUSED HIM TO ACCIDENTALLY SHIFT THE GEAR INTO DRIVE WHILE THE RIGHT FOOT WAS OFF THE BRAKE PEDAL. THE VEHICLE MOVED AND CRASHED INTO A BUILDING. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES SUSTAINED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED, BUT STILL DRIVEABLE. THE VEHICLE WAS TAKEN TO SNELL MOTORS (1900 MADISON AVE, MANKATO, MN 56001, 507-345-4626) AND THE HOOD WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE ONLY WHEN THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V160000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER STATED THAT NOTHING COULD BE DONE AND THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. HOWEVER, WHEN THE CONTACT CALLED THE MANUFACTURER AGAIN, HE WAS INFORMED TO SEND THE RECEIPTS FOR AN EVALUATION. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V160000 (FUEL SYSTEM, GASOLINE).

NHTSA ODI 11090989

VEHICLE WARRANTY FROM DODGE NOT HONORED DUE TO COMING FROM CANADA . YET AS I HAVE JUST RECENTLY PURCHASED A RAM TRUCK FROM ROY ROBINSON CHEVROLET IN MARYSVILLE WA TWO WEEKS AFTER PURCHASED VEHICLE WOULD NOT STOP WHEN BRAKE WAS PRESSED UNLESS PUMPED DODGE WOULD NOT COVER WARRENTY ON VEHICLE AND ROY ROBINSON PAID TO REPAIR MASTER CYLINDER. ITS BEEN 1 MOTH AND HALF AND FROM TIME TO TIME I STILL GET THE SENSATION OF NOT STOPPING UNLESS I PUMP BRAKE . NOW MASTER TRANSMISSION HAS ISSUES WONT GET OUT OF 5 THE GEAR . SO FOR A UNSAFE VEHICLE THAT NOW HAS BEEN IN AN ACCIDENT BECAUSE OF BRAKES AND BEING 37500 MILES A NEWER VEHICLE WAS ALLOWED TO BE SOLD AT NEW VEHICLE PRICE. AND STILL DODGE CANNOT TELL ME WHY AFTER GOING THRU CUSTOMS AND DOT AND EPA . WHY THE WARRANTY CANT BE CONTINUED. IM SCARRED TO DRIVE MY TRUCK THAT IM PAYING FOR WHEN IT IS UNSAFE WHAT ELSE WILL GO WRONG AND WHY ARE THESE DEFECTIVE VEHICLES ALLOWED IN USA.

NHTSA ODI 10795178

I HAD PUT MY 2012 RAM 1500 INTO PARK AND WALKED UP THE SIDEWALK, HAPPENED TO LOOK OUT AND IT WAS MOVING AND I RAN TO GET INTO IT TRYING TO STOP IT FROM HITTING OR CRASHING INTO SOMETHING. I DIDN'T GET TO IT IN TIME AND I GOT PINNED BETWEEN THE VEHICLE AND THE HOUSE CAUSING ME TO BREAK MY TAILBONE AND PELVIS IN TWO PLACES. THE VEHICLE WAS IN PARK AND HAD SLIPPED OUT OF GEAR. THE REPAIR SHOP SAID THIS IS LIKE THE 4TH ONE HE HAS FIXED DO TO IT POPPING OUT OF GEAR. *TR

NHTSA ODI 10701371

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT HE PARKED THE VEHICLE AND APPLIED THE PARKING BRAKE HOWEVER, THE VEHICLE ERRONEOUSLY ACCELERATED AND CRASHED INTO A LARGE BODY OF WATER. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 14,500.

NHTSA ODI 10545652