What 694 owners told NHTSA about the 2012 Ram 1500 Quad Cab

Unknown The engine is bad. Costing me $2500 that I don't have. The lifter needs fixing and probably other things as well. I need help.

NHTSA ODI 11744333

The contact owns a 2012 Dodge Ram 1500. The contact stated that while driving approximately 55 MPH and hauling a camper, the rear wheels locked up, and the contact lost control of the vehicle and the vehicle spun out. The camper jackknifed during the failure. The rear axle and wheels locked without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 146,000

NHTSA ODI 11733543

My 2012 Dodge developed an engine issue at 129,000 miles. The issue was rough idling and no acceleration. I took it to a Dodge dealer. They diagnosed it as a chronic cam issue with this generation Chrysler hemi engine. I had the cam and replaced at Waldorf Dodge. The cost was at $3400. I believe this is a known problem and Dodge is aware of exactly why it happens. Lack of oil pressure to two of the cylinders that are dropped while driving for fuel economy. This should be Dodge problem not the consumer. I take excellent care of my vehicles. I also have a 2004 Dodge truck but that’s over 450,000 miles on it same engine same transmission.

NHTSA ODI 11731758

The contact's ex-wife owns a 2012 Dodge Ram 1500. The contact stated that while his ex-wife was driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The driver shifted into park(P) and then restarted the vehicle. The contact stated that the starter and key fob were replaced twice. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V265000 (Power Train); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was 165,353.

NHTSA ODI 11729012

Fuel tank strap corroded due to environmental exposure to water and salt in West Virginia.

NHTSA ODI 11727697

The contact owns a 2012 Dodge Ram 1500. The contact stated that while driving approximately 65 MPH, the check engine warning light was flashing, and the vehicle unexpectedly decelerated. While depressing the accelerator pedal, the vehicle was shaking and continued decelerating. The vehicle was pulled over to the side of the road. A certified mechanic was contacted and advised the contact to drive the vehicle approximately 45 MPH with the hazard lights flashing to the repair shop. The mechanic diagnosed a misfire in cylinder #2, lifters failure, causing the camshaft failure, which allowed metal debris to enter the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 80,000.

NHTSA ODI 11725787

My 2012 ram1500 st 4.7 liter has the 9.25 rear differential that was in fact common for that year model too have the loose pinion nut recall my trucks vin is [XXX] for confirmation after doing some research on the symptoms that could potentially be causing this problem include but are not limited to a whining sound coming from my trucks rear end that gets louder when accelerating and noticeably changes when decelerating and vibration that is noticeable as well which is commonly caused by this defect my information was coming from reputable sources i came to the conclusion that they matched up perfectly with this recall however when I called the dealership to schedule an appointment to get the repairs done they told me the vin did not line up with the dates when it was manufactured to be considered apart of the recall I was surprised by this so i dug deeper into this issue only to find there was conflicting results some saying the vin did in fact match eligibility for this recall and not eligible to recieve repairs they the customer support rep also explained that in order to determine if it would be covered I would have to go to them in order for the technicians to diagnose and verify the cause for the issues followed up by saying they would not know if my truck did infact qualify for the manufacturer to cover repair costs if it did not qualify i would have to pay for the diagnostic analysis which amounted to the tune of 300-400 dollars which i found to be unreasonable and due to my financial position due to the fact that I am being medically discharged from the army and will be out in no later than 2 months from now 3-4 hundred is alot of money givin my situation however the main take aways from my complaint are 1. Everything points to the symptoms my truck is having points to the issue lining up with the recall2. My trucks year make model and rear axle that was directly effected by this issue3.my conversation with them seemed like I hat to go to the INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11722768

The truck will just shut off driving down the road at highway speeds. This has occurred multiple times.

NHTSA ODI 11722822

i CALLED MY LOCAL DODGE DEALER, BROWN MOTORS IN PETOSKEY MI., A COUPLE OF WEEKS AGO TO HAVE A COUPLE OF UNCOMPLETED RECALLS PERFORMED. I TOOK MY TRUCK IN TO THE DEALER TODAY AND WAS NOTIFIED LATER THAT THEY COULD NOT PERFORM THE RECALL AND IT WOULD COST ME NEARLY $1700 TO PERFORM THE RECALL, MOSTLY PERTAINING TO THE FUEL BRACKET RECALL. I FIND THIS VERY ODD AS IT WOULD MAKE SENSE THAT ALL RELATED PARTS THAT HAVE TO BE REMOVED TO PERFORM THIS SAFETY RECALL SHOULD BE PART OF THE RECALL INCLUDING ANY SAID LABOR COSTS. MY PARTICULAR VEHICLE CURRENT HAS ONE OF THE FUEL TANK STRAPS THAT HAS COME LOOSE AND NOW I AM FORCE TO DRIVE THAT WAY UNTIL I CAN GET THIS VERY HAZARDOUS OSSUE RESOLVED.

NHTSA ODI 11720578

The contact owns a 2012 Ram 1500. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended and stalled. No warning lights were illuminated. The vehicle was turned off; however, while attempting to restart the vehicle, the vehicle failed to restart. After several attempts, the vehicle restarted and was driven to the residence. The contact stated that after parking and turning off the vehicle, the fuel pump was still running. The vehicle was taken to an independent mechanic where it was diagnosed with a fuel pump relay failure. The contact was informed that the TIPM needed to be replaced. The dealer was made aware of the failure. The contact stated that it was a known failure with the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,300.

NHTSA ODI 11715559

The contact owns a 2012 Ram 1500. The contact stated that upon inspection, the fuel tank strap was corroded. No warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because there was no related recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

NHTSA ODI 11706707

Engine ticking noise, poorly made bolts on exhaust manifold were used. Bolts loosen or Break off and manifold warps or cracks. Cause exhaust leak into cabin. Truck can be inspected if needed

NHTSA ODI 11706813

The contact owns a 2012 Ram 1500. The contact stated that while driving at undisclosed speeds, there was an abnormally loud howling and winding sound coming from the vehicle. There were no warning lights illuminated. The sound had progressed over time. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the rear axle pin was faulty and might have caused the wheels to lock up. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 100,000.

NHTSA ODI 11699801

The contact owns a 2012 Dodge Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to coast to the side of the road. No warning lights were illuminated. After several attempts, the vehicle restarted. The contact stated that the failure persisted. The contact stated that on a separate occasion, while starting the vehicle, after releasing the key fob, the vehicle stalled. The contact taped the key to the side of the vehicle to start. The contact stated that once the key fob was taped, the windows failed to roll up, the indicators failed to function as intended, the heater and A/C failed to operate as needed, and the hazard lights were inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.

NHTSA ODI 11696795

While driving my Ram truck at approximately 55 MPH, the front gas tank strap failed, causing the front portion of the fuel tank to drop below the vehicle’s body. Upon inspection, I found that the strap securing the tank had detached from its connection point on the frame. The failed part is available for inspection upon request. This incident presented a serious safety hazard to myself and others on the road, as the entire fuel tank could have separated from the vehicle, creating a significant risk of fire or collision. The issue was reported to a local dealership, which advised me to contact Dodge. Dodge acknowledged the issue but stated there is no warranty coverage or recall, and that any repair would be at my expense. No formal inspection has been performed other than my own, and I have implemented a temporary repair to secure the tank. There were no warning lights or prior symptoms before the failure. The only indication was a loud clunking noise followed by the sound of the strap repeatedly striking the drivetrain.

NHTSA ODI 11694960

Differential making scraping sound, points to the pinion gear having a problem.

NHTSA ODI 11693828

I noticed while looking underneath my vehicle the front fuel tank strap was no longer attached. Further inspection show the frame had rusted enough that the fuel tank strap is no longer attachable. I noticed a recall (U04 / NHTSA 18V-160) was available however my VIN shows no record of this recall being available. So no dealer will assist me with it although my vehicle meets all of the prerequisites the recall states. Currently undriveable due to safety concerns.

NHTSA ODI 11693696

The contact owns a 2012 Dodge Ram 1500. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the vehicle, followed by the sound of metal striking the vehicle. Upon inspection, the contact discovered that the fuel tank strap had detached from the vehicle due to extensive corrosion. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 210,000

NHTSA ODI 11689380

Front gas tank strap pulled out from (rusted)-frame. Dropping front of (full) gas tank inches from road. I’m told there was an extended warranty for the issue. That I never received notice of. It has since expired. I found recall - U04/NHTSA 18V-160 That I’m also told doesn’t apply to my vehicle. Odd that the extended warranty would have. But the recall doesn’t?

NHTSA ODI 11685276

The vehicle finally became inoperable at 119,000 miles due to lifter failure. Lifter issues started when the vehicle had about 106,000 miles on it. There were multiple misfire and gas mileage became worse. There was a loud ticking noise coming from the engine as well. Vehicle has been well maintained and only 1 owner, purchased new. With the lifter failure, this caused damage to the camshaft and which led to an excess amount of metal shavings to be spread throughout the engine. The vehicle ultimately had to get a engine replacement because of the excess metal shavings in the engine.

NHTSA ODI 11677703

The contact owns a 2012 Ram 1500. The contact stated that while his son was driving approximately 50 MPH, there was an abnormal thud coming from the vehicle. The contact stated that his son was unaware of a warning light being illuminated and continued driving to his destination. The contact was informed that the vehicle muffler might have fallen off the vehicle. The contact drove to his son's workplace and inspected underneath the vehicle and became aware that the right front strap of the fuel tank had detached from the body of the vehicle and was touching the ground. The fuel tank was no longer properly secured to the vehicle. The contact drove the vehicle back to the residence. The contact called a dealer and was informed that there had been a manufacturer program to cover the repair of the fuel tank straps due to rust however, the vehicle was not covered under the program. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 90,000.

NHTSA ODI 11676775

The brake line broke on my Dodge truck and all the brake fluid leaked out. Fortunately this didn't happen while driving on the highway. I discovered no brakes when I got in the vehicle to leave. I have a long driveway. As I was driving the slight grade down to the main road, I hit the brakes and they went to the floor. I was able to turn around in my yard before all the brake fluid was gone and get the truck back to my barn. I got under the truck and took a picture. I discovered that the brakes had rusted and leaked out the fluid. No one has inspected it or confirmed it. The truck is not safe to drive and sitting in my barn

NHTSA ODI 11674243

The contact owns a 2012 Ram 1500. The contact stated that while driving at an undisclosed speed, the contact noticed an extremely loud knocking sound coming from the vehicle. The vehicle was driven to the residence. The vehicle was taken to an independent mechanic, where it was diagnosed with a front detached fuel tank strap and a rear fractured fuel tank strap. The contact was advised that the fuel tank straps needed to be replaced. The vehicle was not repaired. The contact was advised to contact the dealer for assistance. The vehicle was taken to the dealer where it was diagnosed with a front detached fuel tank strap and a rear fractured fuel tank strap. The contact was advised that the fuel tank straps needed to be replaced. The vehicle was being repaired. The contact referenced NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 95,000.

NHTSA ODI 11668209

While driving down the highway I hit a bump then got a severe grinding noise in my 2012 Ram 1500. I pulled over and found the front gas tank strap had pulled out of the welded frame bracket for the fuel tank strap. The strap was not broken, the front fuel tank frame bracket had rusted out. The front fuel tank bracket which is welded to the frame needs to be repaired so the fuel tank strap will be held securely. The grinding I heard was the front fuel tank strap that had become detached was rubbing on the driveshaft.

NHTSA ODI 11666195

Unknown this truck was not involved in an accident however it came close with steering /brakes the Engine Faulty Wiring Harness caused major issues it wasn’t until recently I saw a video of how to fix the problem you can view these videos online I will say Dodge is Responsible they did have buybacks this too I had No Knowledge of no recalls either however I recently address it to the dealership who sold me this truck the Service Manager told me it’s my issue not theirs they took care of it years ago this is the reason I am sending my complaint I was informed your department will look into this matter to get a resolution on this serious matter thank you. I have some photos the video would not download you can see it if you put 2012 Dodge Ram Engine Faulty Wire issues . Yes I spent $3000 for a mechanic to wire it this should had been fix by Dodge Chrysler not me and it still needs to be fix.

NHTSA ODI 11663405