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What 93 owners told NHTSA about the 2012 Nissan Quest

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (93)Crash / fire / injury (8)Transmission & drivetrain (28)Fuel system (20)Electrical system (18)Engine (13)Body & structure (9)Speed control (8)Brakes (6)Tires (5)Airbags (4)Wheels (4)

Newest first · 93 complaints · page 2 of 4

Oct 14, 2020Transmission & drivetrain

AT 119,000 MILES THE VEHICLE EXPERIENCED A COMPLETE TRANSMISSION FAILURE WHILE DRIVING. THE VEHICLE WOULDN'T GET OUT OF 1ST GEAR, MAKING ACCELERATION FROM A DEAD STOP NEARLY IMPOSSIBLE. SEVERAL CALLS TO MY NISSAN DEALERSHIP AND TO NISSAN CORPORATION RESULTED IN "I'M SORRY BUT WE CAN'T DO ANYTHING FOR YOU BUT OFFER A COMPLETE REPLACEMENT OF YOUR TRANSMISSION AT AT COST OVER $5000". THE VEHICLE IS ONLY 19K MILES OUT OF THE EXTENDED WARRANTY THAT I PURCHASED FROM NISSAN, BUT THEY ARE CLAIMING THEY DON'T LOOK AT THAT, THEY LOOK AT THE ORIGINAL MANUFACTURE WARRANTY. NISSAN IS AWARE OF ISSUES WITH THE CVT TRANSMISSION THEY HAVE PUT IN THEIR CARS BUT REFUSE TO FIX THE ISSUES OR WORK WITH CUSTOMERS.

NHTSA ODI 11364342

Sep 11, 2020EngineFire

TL* THE CONTACT OWNED A 2012 NISSAN QUEST. THE CONTACT STATED WHILE HIS SON WAS DRIVING AT APPROXIMATELY 65 MPH, AN EXPLOSION WAS HEARD IN THE ENGINE COMPARTMENT AND BLACK SMOKE WAS SEEN COMING FROM THE REAR OF THE VEHICLE. THE DRIVER STOPPED ON THE SIDE OF THE HIGHWAY AND THE FAMILY EXITED SAFELY HOWEVER SMOKE FILLED THE INSIDE OF THE VEHICLE IMMEDIATELY WHEN THE DOORS WERE OPENED. THE CONTACT STATED THAT THE FAMILY MEMBERS NOTICED THAT THE ENGINE COMPARTMENT WAS ON FIRE AS FLAMES WERE EXITING THE FRONT OF THE VEHICLE. THE SHERIFF ATTEMPTED TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER HOWEVER WAS UNABLE TO. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT STATED MORE THAN HALF OF THE VEHICLE WAS ON FIRE. THE CONTACT WAS UNAWARE IF A FIRE OR POLICE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE INSURANCE COMPANY WAS NOTIFIED AND WAS AWAITING TO INSPECT THE VEHICLE. THE DEALER TROPHY NISSAN ( 5031 N GALLOWAY AVE, MESQUITE, TX 75150) WAS MADE AWARE OF THE FAILURE HOWEVER, THE OFFERED NO ASSISTANCE. THE CONTACT ATTEMPTED TO NOTIFY THE MANUFACTURER BUT WAS TRANSFERRED TO ROADSIDE ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *LN*JB

NHTSA ODI 11354413

Sep 9, 2020EngineFire

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT STATED WHILE DRIVING 75 MPH, WHEN HE HEARD AN ABNORMAL NOISE AND STATED HE SAW SMOKE EXITING THE REAR OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO PARKED ON THE SIDE OF THE ROAD AND EXITED SAFETY THE VEHICLE WITH HIS FAMILY. THE CONTACT STATED HE SAW FIRE EXITING THE FRONT PASSENGER SIDE WHEEL. THE CONTACT STATED THE POLICE WAS ON THE LOCATION AND CALLED THE FIRE DEPARTMENT. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISHED THE FIRE. THE CONTACT STATED HE WAS UNAWARE IF THERE WAS A POLICE OR FIRE REPORT COMPLETED. THE CONTACT STATED NO ONE WAS INJURED OR SOUGHT MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVE. THE VEHICLE WAS TOWED TO RECORD SERVICED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,632.

NHTSA ODI 11353955

Dec 10, 2019Electrical systemFuel system

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 50 MPH AND SLOWING DOWN IN TRAFFIC, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT HESITATED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V076000 (ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

NHTSA ODI 11288100

Oct 23, 2019Engine

ENGINE NOISE WHEN IS COLD , SOMETIMES IS LOOSING POWER , WHEN YOU STEPON GAS PEDAL CAR IS NOT MOVING , STOP SIGN AND TRAFIC LIGHTS

NHTSA ODI 11270562

Sep 23, 2019Transmission & drivetrain

COMPLETE TRANSMISSION FAILURE RIGHT AFTER PASSING THE 60,000 MILE WARRANTY. THE VEHICLE JERKED AND THE CHECK ENGINE LIGHT CAME ONE. THE NISSAN DEALER STATED THAT THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED. IT CAN'T BE REBUILT. THIS APPEARS TO BE A KNOWN PROBLEM ACROSS OTHER 2012 NISSAN QUESTS. OTHER CUSTOMERS HAVE COMPLAINED ABOUT THIS AS WELL. HTTP://WWW.LEMONLAWCASE.COM/PROBLEM-VEHICLES/NISSAN-CVT-PROBLEMS/ NISSAN SHOULD EXTEND THE WARRANTY FOR THE TRANSMISSION TO 100K MILES FOR ALL 2012 NISSAN QUESTS. HTTPS://WWW.CARCOMPLAINTS.COM/NISSAN/QUEST/2012/TRANSMISSION/TRANSMISSION_FAILURE.SHTML

NHTSA ODI 11257343

Sep 23, 2019Transmission & drivetrain

THE VEHICLE STALLS DUE TO TRANSMISSION. CVT FAILED WHEN THE VEHICLE HAS SOME 93,000 MILES. VEHICLE STALLED IN THE MIDDLE OF THE FREEWAY AND DID NOT MOVE. WE HAD TO TOW IT HOME. THIS SEEMS TO BE A WIDESPREAD PROBLEM WITH THESE VEHICLES.

NHTSA ODI 11257522

Jul 19, 2019Seats

HELLO, MY NAME IS [XXX] . I BOUGHT A NISSAN QUEST 2012, AND I'VE HAD IT FOR ABOUT 2 OR 3 YEARS. WHEN I BOUGHT IT, THE SEATS WERE GOOD. OVERTIME, THE SEATS HAVE BECOME WORN OUT. THE HANDLE TO REST YOUR HAND HAS A RIP IN HALF. THE SEAT (DRIVER'S) IS ALSO BEING WORN. I'M NOT SURE IF THE LEATHER IS BAD QUALITY BECAUSE IT'S ONLY BEEN ABOUT 7 YEARS OF USE AND THE LEATHER IS BEING WORN OUT. ADDITIONALLY, THE BACK SEATS ARE IN GOOD CONDITION UNLIKE THE PASSENGER SEAT, WHICH IS BEGINNING TO MIRROR WHAT THE DRIVER'S LOOKS LIKE. I ONLY MENTION THIS BECAUSE I OWN OTHER CARS THAT ARE OLDER, AND I'VE HAD FOR A WHILE AND THE LEATHER ISN'T A PROBLEM. I WANTED TO KNOW IF THIS WAS A RECALL. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11233350

Apr 30, 2019AirbagsCrash

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT STRUCK A UTILITY VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS UNINJURED AND DROVE HERSELF TO THE HOSPITAL FOR EXAMINATION. THE VEHICLE WAS TOWED TO AN IMPOUND FACILITY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

NHTSA ODI 11204735

Apr 18, 2019Fuel system

SE ME PRENDI UNA. SEAL EN LA PANTALLA. LO LLEVE MECNICO. U ME APARECE EL CODIGO PO101 Y AL LEERLO DICE. PROBLEMAS. DE LA CONDUCION GASOLINA AL MOTOR. MALO EL FLUJO GASOLINA TENGO TEMOR. PUES. ANDO CON 3 NIAS. QUE SE. VAYA. A PARAR MI CARRO Y UN ACCIDENTE

NHTSA ODI 11197266

Mar 17, 2019

LOSS OF POWER WHEN DRIVING. ALSO HAPPENS WHEN STOPPED THEN TRY TO GO. RUMBLES LIKE WHEELS CANT CATCH

NHTSA ODI 11187317

Feb 20, 2019Fuel system

MULTIPLE TIMES GOT INTO THE VEHICLE (NO SPECIFIC TIME THIS WOULD OCCUR) AND ATTEMPTED TO START THE VEHICLE. THE VEHICLE WOULD START AS IT WAS IN THE PARK POSITION. WHEN THE VAN WOULD BE PLACED IN REVERSE IT WOULD ENGAGE AND BACKING UP WOULD OCCUR. ONCE THEN THE VEHICLE WAS PLACED IN DRIVE, THE VEHICLE WOULD THEN SHUTTER AND THEN STALL OUT. THIS DID OCCUR TWICE WHILE DRIVER WAS PULLING OUT, AND THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. AFTER MULTIPLE ATTEMPTS THE VEHICLE WOULD FINALLY START. AFTER THE FIRST TWO TIMES THIS OCCURRED, WE STARTED DOCUMENTING THE AMOUNT OF FUEL IN THE VEHICLE AND EACH TIME THIS OCCURRED IT WAS ON OR BELOW A QUARTER OF A TANK OF GAS. SINCE KEEPING AT LEAST A 1/2 TANK OF FUEL, THE VEHICLE HAS NOT EXHIBITED THIS BEHAVIOR. THE VEHICLE WAS TAKEN TO LOCAL MECHANIC TO BE LOOKED AT. AFTER ASSESSING THE VEHICLE BASED ON OUR DESCRIPTION, THE MECHANIC STATED THAT THE VEHICLE NEEDS TO BE TAKEN TO A NISSAN DEALER DUE TO BEING A TSB OUT ON THIS YEAR AND MODEL OF VEHICLE. PRIOR TO THIS ISSUE, THE VEHICLE WOULD SHUTTER AFTER BEING STOPPED IN DRIVE (STOP SIGN, PULLING OUT MOVING FORWARD, OR ACCELERATING UP A HILL). TESTING WAS DONE, AND CODE P0500 WAS LISTED. WE HAD THE MASS AIR FLOW SENSOR CHANGED, NEW BATTERY, AND UP /LOWER MANIFOLD GASKETS CHANGED, IN ATTEMPT TO FIX THIS ISSUE. AFTER EACH OF THESE SERVICES WERE DONE, THE VEHICLE DID RUN SOMEWHAT BETTER, BUT STILL OCCURS OFF AND ON.

NHTSA ODI 11181320

Jan 10, 2019Body & structure

DRIVER SIDE DOOR WON'T OPEN, IF IN A EMERGENCY CASE HOW CAN THE DRIVER GET OUT OF THE CAR

NHTSA ODI 11166371

Dec 27, 2018Transmission & drivetrainFuel system

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE DRIVING VARIOUS SPEEDS, THE FUEL TANK GAUGE INDICATED THAT THE TANK WAS EMPTY. THE CONTACT STATED THAT TWO HOURS AFTER FILLING UP THE FUEL TANK, THE TANK WOULD BE EMPTY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO BROWN'S FAIRFAX NISSAN (11010 FAIRFAX BLVD, FAIRFAX, VA 22030, (703)-591-8009) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WERE NO RECALLS OR WARRANTIES PER THE VIN. THE FAILURE MILEAGE WAS 161,000.

NHTSA ODI 11163697

Oct 5, 2018Transmission & drivetrain

DOESN'T WANT TO SPEED WHEN ACCELERATE, SPECIALLY ON A HILL. NO ELECTRICAL PROBLEMS DETECT IT.

NHTSA ODI 11133538

Aug 18, 2018Transmission & drivetrain

THE VEHICLE STALLS DUE TO TRANSMISSION. CVT FAILED WHEN THE VEHICLE HAS SOME 93,000 MILES. VEHICLE STALLED IN THE MIDDLE OF THE INTERSECTION DID NOT MOVE. I HAD TO PUSH IT OFF THE ROAD. VERY DANGEROUS. THIS SEEMS TO BE A WIDESPREAD PROBLEM WITH THESE VEHICLES.

NHTSA ODI 11120785

Aug 1, 2018Transmission & drivetrainElectrical systemFuel system

THE VAN BEGAN TO SPUTTER AND SEEMINGLY MISFIRE ONCE SHIFTED INTO GEAR. I SUSPECTED A CASE OF CLOGGED FUEL INJECTORS AND PRESSED FIRMLY WITH THE THROTTLE TO CLEAR THE LINE OF DEBRIS. THE VAN THEN STALLED IN THE INTERSECTION AS I WAS MAKING A LEFT TURN, THE TRANSMISSION DISENGAGED ITSELF AND PROVIDED NO GEAR RESISTANCE. FORTUNATELY THE TIMING OF ONCOMING TRAFFIC ALLOWED ME TO COAST OUT OF THE INTERSECTION, USING THE DOWNWARD GRADE OF A NEARBY ALLEY IN ORDER TO EXIT THE STREET. INSPECTION OF THE VAN REVEALED OBD II CODES: P0500 AND P0720. FURTHER INVESTIGATION REVEALED AN EXISTING RECALL FOR AUTOMOBILES OF THIS MAKE, MODEL AND YEAR, THAT EXHIBIT THE EVENTS I HAVE ENCOUNTERED. I BELIEVE THAT RECALL:12V076000 RECALL DATE 02/29/2012 SHOULD BE EXPANDED TO INCLUDE MY VIN DUE TO THE SIMILARITY OF EVENTS ENCOUNTERED AS WELL AS THE HAZARD THEREBY CREATED. I AM FORTUNATE TO HAVE MADE IT THROUGH THE INTERSECTION WITHOUT GETTING T-BONED. BELOW ARE REFERENCE QUOTES AND LINKS THAT FURTHER DESCRIBE THE EXPERIENCE AND ILLUSTRATE THE IDENTICAL CIRCUMSTANCES THAT PROMPTED THE EXISTING RECALL. REFERENCE A: HTTP://P0500.ENGINETROUBLECODE.COM/NISSAN-QUEST P0500 OBD-II DIAGNOSTIC POWERTRAIN (P) TROUBLE CODE DESCRIPTION P0500 OBD-II TROUBLE CODE THE VEHICLE SPEED SENSOR OUTPUTS A 4 PULSE SIGNAL FOR EVERY REVOLUTION OF THE ROTOR SHAFT, WHICH IS ROTATED BY THE TRANSMISSION OUTPUT SHAFT VIA THE DRIVEN GEAR. AFTER THIS SIGNAL IS CONVERTED INTO A P0500 CODE. REASON FOR P0500 CODE THE REASON OF P0500 OBD-II ENGINE TROUBLE CODE IS FUEL COMPOSITION SENSOR CIRCUIT MALFUNCTION. PARTS OR COMPONENTS SHOULD NOT BE REPLACED WITH REFERENCE TO ONLY A P0500 DTC. THE VEHICLE SERVICE MANUAL SHOULD BE CONSULTED FOR MORE INFORMATION ON POSSIBLE CAUSES OF THE FAULT, ALONG WITH REQUIRED TESTING. REFERENCE B: HTTPS://WWW.CARS.COM/RECALLS/NISSAN-QUEST-2012/ SEE ATTACH. THANKS

NHTSA ODI 11115192

Jul 25, 2018

TRANSMISSION FAILED AT 107K MILES.

NHTSA ODI 11113661

Jul 9, 2018Transmission & drivetrain

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON TWO DIFFERENT OCCASIONS. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO MICHAEL JORDAN NISSAN (3930 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (919) 489-3800) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.

NHTSA ODI 11110226

Jun 28, 2018Fuel system

THERE IS A FUEL SYSTEM GLITCH IN THE SOFTWARE. THE CAR STALLS WHEN IDLING OR TRAVELING AT SPEEDS LOWER THAN 40 MPH. IT ALMOST ALWAYS HAPPENS AT STOP LIGHTS OR STOP SIGNS AS WELL. SOMETIMES THE CAR WILL NOT EVEN DRIVE BUT IT WILL REVERSE. I AM ABLE TO REVERSE OUT OF A PARKING SPOT BUT AM NOT ABLE TO DRIVE FORWARD. IT IT'S VERY INCONSISTENT AND WILL HAPPEN FREQUENTLY FOR WEEKS, THEN GO A COUPLE WEEKS WITHOUT HAPPENING BEFORE IT STARTS BACK AGAIN. A MESSAGE POPS UP ON THE SCREEN ABOUT A SOFTWARE ERROR WHEN THE PROBLEM HAPPENS. IT IS THE EXACT PROBLEM THAT HAS BEEN RECALLED FOR THE 2011-2012 QUESTS BUT MY VIN NUMBER DOES NOT MATCH THE RECALL. I HAVE TAKEN IT TO GET REPAIRED TWICE AND NO ONE COULD FIND THE PROBLEM. AFTER IT WOULD NOT DRIVE AT ALL YESTERDAY, A NEW MECHANIC FOUND THE PROBLEM AND THE BULLETIN ABOUT THE RECALL BUT NISSAN WILL NOT COVER IT BECAUSE MY VIN NUMBER DOESN'T MATCH.

NHTSA ODI 11104537

Nov 29, 2017Transmission & drivetrain

VAN STARTED TO HAVE PROBLEMS WITH THE ACCELERATION, I STEPPED ON THE GAS AND IT DIDN'T RESPONDED UNTIL SEVERAL SECONDS LATER (5-10), IT STARTED SLOWLY AND THEN IT ACCELERATES SLOWLY. EVERY TIME THE VEHICLE STOPS, THE TRANSMISSION DOESN'T WORK. THE CHECK ENGINE LIGHT CAME ON, I TOOK THE CAR TO AN AUTOZONE STORE, AND THEY FOUND THE ERROR CODE P1778, WHICH IS CVT TRANSMISSION ERROR. I TOOK THE VAN THEN TO THE DEALERSHIP AND THEY TOLD ME THAT THEY FOUND THE SAME ERROR CODE, AND THEY TOLD ME THAT THE TRANSMISSION NEEDS TO BE REPLACED AT APPROX $3800 DLS. THE VAN HAS 76,000 MILES. AND SO FAR, I'VE SEEN NUMEROUS SITES THAT HAVE CLAIMS AND LIST PROBLEMS WITH NISSAN TRANSMISSIONS, AND NISSAN IS NOT TAKING CARE OF CUSTOMERS. THIS IS A VERY SERIOUS PROBLEM THAT CAN CAUSE AN ACCIDENT IF YOU ARE TRYING TO CROSS A STREET AND THE CAR DOESN'T RESPOND. ALSO ITS VERY DISAPPOINTING THAT NISSAN DOESN'T HELP OR DOESN'T HAVE A RECALL TO REPLACE THE TRANSMISSION OR FIX THIS ISSUE.

NHTSA ODI 11051282

Nov 29, 2017Transmission & drivetrain

CVT STARTED SLIPPING AROUND 115,000 MILES WHEN TAKING OFF ON INCLINE. REALLY BAD SLIPPING AND HAD FLUID CHANGED AT 121,000 MILES. SURGING AND LOSING POWER ON THE INTERSTATE IN TRAFFIC. WENT COMPLETELY OUT AT 130,000 MILES LEAVING MY FAMILY STRANDED.

NHTSA ODI 11051365

Oct 3, 20171 injury

ON 8/7/17 MY WIFE WAS HIT IN THE LEFT SIDE OF HER EYE/HEAD AREA BY THE PASSENGER SIDE SLIDING DOOR WHILE SHE WAS TRYING TO GET OUR 2 YEAR OLD SON OUT OF THE CAR. OUR CAR WAS PARKED IN OUR DRIVEWAY. SHE WENT INSIDE OUR HOME TO GET A BAG FOR A BEACH DAY WITH OUR 5 CHILDREN, BUT AFTER A FEW MINUTES, SHE DIDN'T COME BACK TO THE CAR. I WENT INSIDE WITH OUR CHILDREN TO FIND OUT WHAT SHE WAS DOING, AND I FOUND HER ON THE FLOOR, HEAD DOWN, WITH A POOL OF BLOOD BEHIND HER HEAD, AND SHE WAS UNCONSCIOUS. I CALLED 911 AND MY SON BEGAN CPR, AS SHE HAD FOAM COMING FROM HER MOUTH. MY SON AFTER NUMEROUS CONTINUOUS PUMPS TO HER CHEST, AROUND 5 MINUTES, SHE FINALLY TOOK A BREATH. WHEN THE PARAMEDICS ARRIVED, THEY TOOK MY WIFE TO THE HOSPITAL WHERE SHE CONTINUED TO HAVE A VERY HARD TIME BREATHING AND UPON ARRIVAL TO THE HOSPITAL, SHE WAS INTUBATED WITH A VENTILATOR TO HELP HER BREATH. TESTS REVEALED SHE HAD A BRAIN HEMORRHAGE AND SEVERAL LACERATIONS TO HER HEAD. SHE WAS KEPT IN THE HOSPITAL FOR 11 DAYS, AND WAS DISCHARGED HOME TO BED REST AND GRADUAL WALKING WITH THE HELP OF A PHYSICAL THERAPIST, NURSE AND OCCUPATIONAL THERAPIST. WE HAVE 5 CHILDREN, ALL OF WHOM CAN BE HIT BY THE SLIDING DOOR IF THE ELECTRICAL BUTTON IS PUSHED ON. WE NOW LEAVE THAT BUTTON OFF, AS WE FEAR THEY WILL ALSO GET HIT BY THE DOOR, AS THE SENSOR DOES NOT WORK IF SOMETHING OR SOMEONE IS IN THE DOOR.

NHTSA ODI 11031563

Aug 25, 2017Electrical system

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING ON A DECLINE. ONCE THE CONTACT REACHED THE BOTTOM OF THE DECLINE, SHE WAS ABLE TO SHIFT THE VEHICLE INTO NEUTRAL AND DRIVE NORMALLY. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V076000 (ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA ODI 11019586

Aug 15, 2017Transmission & drivetrain

VAN HAS HAD ISSUES SLIPPING ON HILLS AFTER STOP WITH GEARS GRINDING AND JERKING. BROUGHT IN TO DEALERSHIP AND THEY COULD NOT REPLICATE. I MENTIONED I THOUGHT IT MIGHT BE TRANSMISSION AND HOW WE CAN DO PREVENTIVE MAINTENANCE. THEY RECOMMENDED FLUSHING TRANSMISSION FLUID FOR $125 WHICH I DID. LESS THAN MONTH LATER, SLIPPING STILL OCCURRED ON HILLS AFTER STOPS. ON WAY HOME THIS PAST SATURDAY, I WAS GOING ABOUT 30-40 MPH WHEN THERE WAS A STOP LIGHT ON A SLIGHT INCLINE. I SLOWED DOWN TO ABOUT 5-10MPH WHEN THE LIGHT TURNED GREEN. I THEN PRESSED THE ACCELERATOR PEDAL AND THE GEAR GRINDED AND I HAD NO POWER. AS I PRESSED THE GAS NO POWER WAS COMING TO VAN AND I HAD TO PULL OVER. I HAD TO TURN OFF THE VEHICLE AND WAIT A MINUTE OR SO AND AFTER STARTING THE CAR, THE VEHICLE SEEMED NORMAL AGAIN. I NOTICED THE CHECK ENGINE LIGHT ALSO WAS NOW ON. BROUGHT THE VAN IN TO DEALERSHIP AND AFTER DOING A DRIVE TEST AND REPLICATING ON A HILL, THEY CONFIRMED THE SLIPPING. THEY ALSO DID A DIAGNOSTIC AND CONFIRMED TRANSMISSION NEEDED TO BE REPLACED TO TUNE OF $4100. LOOKING UP THIS CASE THERE APPEARS TO BE NUMEROUS PROBLEMS WITH NISSAN CVT TRANSMISSIONS. NISSAN ALSO PROVIDED AN EXTENDED WARRANTY FOR PRIOR VAN MODELS FROM 2003-2010 TO 100K MILES. MY VEHICLE IS A 2012 NISSAN QUEST WITH 81K MILES. WITH ALL THE NISSANS HAVING CVT TRANSMISSION ISSUES, IT APPEARS THERE IS A PERVASIVE ISSUE THAT NEEDS TO BE ADDRESSED BY NISSAN.

NHTSA ODI 11015551

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Working with the data? Download all 93 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Nissan Quest verdict →