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What 134 owners told NHTSA about the 2012 Nissan Murano Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (134)Crash / fire / injury (7)Transmission & drivetrain (30)Airbags (26)Visibility & wipers (19)Brakes (13)Electrical system (13)Engine (13)Body & structure (6)Steering (5)Suspension (4)Fuel system (3)

3 of 134 complaints match · Fuel system · clear filters

Mar 15, 2026Fuel system

Vehicles of previous model years, this model year, and future model years have all experienced this issue. Issue was reported on thru a youTube channel in order to let the public know and understand the issue and how to fix/repair the issue. It was then discovered thru view time and the linking of the part to repair that this was a rempent issue of concern for possible recall. Issue of hesitation upon acceleration was noticed for 18 months. Vehicle was taken into dealership for diagnosis - main Nissan dealer and second repair facility diagnosed the need for a new transmission. Transmission was replaced thru the second repair facility for 7500.00. Issue of hesitation upon acceleration was not repaired thru the replacement of the transmission. Owner of the vehicle researched the issue and determined it was caused by holes and degredation of the "Air-Intake-Hose" assembly. This part is a 35.00 part availalbe on Amazon and easily replaced in about 10 minutes time by the owner. The need for recall is that Nissan does not throw an error code in order to diagnose this problem. The only error code thrown is for a NEW TRANSMISSION.

NHTSA ODI 11724430

Sep 6, 2025Fuel system

When accelerating from a stop vehicle does not move, with gas pedal to the floor will slowly advance or stall. Has a battery drain somewhere also.

NHTSA ODI 11685503

Nov 16, 2020EngineFuel system

POWER LOSS ON TAKE OFF. ISSUE HAS BEEN OCCURRING FOR OVER A YEAR AND IS INTERMITTENT. WHEN STARTING OFF FROM A STOPPED POSITION, IE STOP SIGN, RED LIGHT, OR HIGHWAY ONRAMP, THE VEHICLE WILL ENGAGE, BUT IMMEDIATELY LOOSE ACCELERATION. THE GAS PEDDLE CAN BE FULLY PRESSED, WITH NO REACTION. AFTER A FEW SECONDS THE POWER GETS RESTORED AND VEHICLE TAKES OFF AS IF ENGAGING A JET BOOSTER. A VISIT AND DIAGNOSTIC CHECK AT A NISSAN DEALER, DID NOT REVEAL AND FAULTS OR CODES, AND ISSUE COULD NOT BE RECREATED. THIS ISSUES IS RANDOM, AND BASED ON A NISSAN OWNER FORUM, I LEARNED IT HAS PLAGUED THE MURANO AND IS LEXIS COUNTER PART FOR DIFFERENT MODEL YEARS. NO FORUM ENTRIES AS TO KNOWN CAUSE OR CORRECTIVE FINDINGS BY THE DEALERSHIPS OR MECHANICS.

NHTSA ODI 11374892

Working with the data? Download all 134 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Nissan Murano Hybrid verdict →