Home · 2012 Nissan Murano Hybrid · Complaints

What 134 owners told NHTSA about the 2012 Nissan Murano Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (134)Crash / fire / injury (7)Transmission & drivetrain (30)Airbags (26)Visibility & wipers (19)Brakes (13)Electrical system (13)Engine (13)Body & structure (6)Steering (5)Suspension (4)Fuel system (3)

6 of 134 complaints match · Body & structure · clear filters

Jun 18, 2024Body & structure

Paint continues to chip and peel. It looks awful and Nissan won't do anything about it. It should be under the same recall as the Nissan Rogue and Infinity. It has overly devalued my car.

NHTSA ODI 11595014

Jun 20, 2023Body & structure

The contact owns a 2012 Nissan Murano. The contact stated while driving 35 MPH, the contact heard a knocking sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic who stated that the rear subframe was rusted. The contact was advised to contact the local dealer for assistance. The dealer diagnosed the vehicle and stated that the subframe needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 130,000.

NHTSA ODI 11527939

Apr 13, 2017Body & structure

I WAS DRIVING APPROXIMATELY 70 MILES PER HOUR ON THE HIGHWAY WHEN WE HEARD AN EXPLOSION AND THEN SAW PIECES OF THE SUNROOF FLYING BACK BEHIND US. AFTER STOPPING THE CAR, WE LOOKED AT THE SUNROOF TO DETERMINE IT HAD SHATTERED AND BLOWN OFF. AFTER CONTACTING NISSAN CONSUMER AFFAIRS, WE WERE TOLD SINCE THE CAR WAS OUT OF WARRANTY, THEY HAD NO INTENTION OF DOING ANYTHING ABOUT IT.

NHTSA ODI 10972198

Jan 16, 2017Visibility & wipersBody & structure

WHILE DRIVING, MY MURANO 2012 SUNROOF EXPLODED WITHOUT ANY REASON. IT WAS A LOUD NOISE AND DID NOT KNEW WHAT HAPPENED. AFTER PULLING OVER I SAW THAT SUNROOF EXPLODED UPWARDS. THANK GOD THAT MY SUNROOF WAS CLOSED. SO ALL THE SHARDS DID NOT ENTERED THE VEHICLE AND WAS SAFE BUT SCARED OF THIS TYPE OF EXPLOSION. *TR

NHTSA ODI 10945536

Jul 17, 2014Body & structure

TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT STATED THAT THE HYDRAULIC MOTOR FOR THE ROOF FAILED TO OPERATE DURING HOTTER WEATHER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10611171

May 13, 2014Body & structure1 injury

TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT STATED THAT HE HAD ATTEMPTED TO ENTER THE VEHICLE AND A SHARP EDGE PUNCTURED HIS HEAD NEAR THE TOP RIGHT PORTION OF THE FRONT DRIVER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,700.

NHTSA ODI 10588066

Working with the data? Download all 134 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Nissan Murano Hybrid verdict →