What 49 owners told NHTSA about the 2012 Mini Cooper S Countryman

DRIVER SIDE FRONT DOOR FAILS TO OPEN WHEN STATIONARY. USING REMOTE AND/OR THE INTERIOR UNLOCK TOGGLE ALLOWS THE UNLOCK INDICATOR ON THE UPPER DOOR SILL TO POP UP; HOWEVER, NEITHER THE INTERIOR NOR EXTERIOR DOOR HANDLES, WHEN PULLED, OPEN THE DOOR. DRIVER MUST EXIT VIA WINDOW OR PASSENGER SIDE DOOR. ALL OTHER DOORS OPERATE IN A NORMAL FASHION. THIS HAPPENED INTERMITTENTLY FROM 2 MAY 2020 UNTIL 26 MAY 2020. CURRENTLY AS OF 26 MAY 2020, THE DOOR UNLOCK INDICATOR POPS UP OR DOWN WITH REMOTE OR INTERIOR TOGGLE, BUT FAILS TO OPEN WHEN INTERIOR OR EXTERIOR DOOR HANDLE IS PULLED. THIS IS A KNOWN DEFECT AND CAN BE IDENTIFIED ON VARIOUS WEBSITES. THOUGH THE YEAR AND MODEL MAY BE DIFFERENT THAN OURS, MANY PARTS ARE SHARED ACROSS MODELS AND YEARS. HTTP://FORUMS.PELICANPARTS.COM/MINI-DISCUSSION-FORUM/939545-DRIVER-DOOR-WONT-OPEN.HTML HTTPS://WWW.NORTHAMERICANMOTORING.COM/FORUMS/STOCK-PROBLEMS-ISSUES/187003-DRIVER-S-DOOR-WON-T-OPEN-FROM-INSIDE-OR-OUTSIDE.HTML HTTPS://WWW.MINI2.COM/THREADS/DRIVER-DOOR-STUCK-CLOSED-HELP.183918/ HTTP://WWW.PSMINI.ORG/FORUM/DRIVERS-DOOR-WONT-OPEN-FROM-INSIDE_TOPIC6265.HTML HTTPS://MINICOOPERFORUMS.COM/FORUM/2002-2006-MINI-COOPER-R50-11/MINI-COOPER-DOOR-WONT-OPEN-NOT-ACTUATER-3479/*DT*JB

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THE FIRST IMAGE SHOWS A QUOTE FOR WORK THAT EDISON MINI STATED MY CAR NEEDS. THE SECOND IMAGE IS A SCREENSHOT I SAVED FROM THE INTERNET WHEN I RESEARCHED IF THE ISSUE WITH THE THE WATER PUMP IS A KNOWN ISSUE FOR MY YEAR AND MAKE OF MY CAR. IS THERE A WAY WHERE YOU CAN HELP ME TO GET THIS WATER PUMP ISSUE CORRECTED BY MINI, AT THEIR EXPENSE? MY CAR IS A 2012, 8 YEARS OLD AND I HAVE A MERE 77,000 MILES ON IT.

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ELECTRICAL CONTROL UNIT WENT OUT

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THE CAR STALLED WHILE DRIVING ON FREEWAY ONCE AND HIGH PRESSURE FUEL PUMP WAS REPLACED BY MINI COOPER AND AGAIN SECOND TIME ON INNER ROADS DRIVING AT 20 MILES AN HOUR....WITHOUT ANY WARNING

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TL* THE CONTACT OWNED A 2012 MINI COOPER S COUNTRYMAN. AFTER DRIVING FOR APPROXIMATELY FOUR HOURS, THE CONTACT PARKED THE VEHICLE AND BLACK SMOKE APPEARED UNDER THE HOOD. THE CONTACT EXITED THE VEHICLE AND CALLED 911. THE POLICE AND FIRE DEPARTMENTS ARRIVED AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT AND A FIRE REPORT WERE FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND FACILITY. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. *LN*JB*PM*JB

NHTSA ODI 11269428

THE FRONT PASSENGER SEAT OCCUPANCY DETECTOR SENSOR FAULTS WHICH WERE COVERED IN RECALLS ON EARLIER MODELS ARE STILL A PROBLEM, YET NO LONGER COVERED FOR REPAIR. THIS SENSOR CONTROLS AIRBAG INFLATION DURING ACCIDENTS

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CLUTCH SLIPPING, TAKING A LOT OF RPMS TO GET MOVING, LOT OF CHATTER ACCELERATING AROUND CORNERS (LIKE MAKING A TURN FROM OUT OF A DEAD STOP). STALLED OUT AT BUSY INTERSECTIONS, AND AT TRAFFIC SIGNALS ON HILLS, NEARLY CAUSING A FEW ACCIDENTS. BACKING UP INTO DRIVEWAY, JUST TRYING TO GET OVER THE CURB SLOPE WAS ENOUGH TO CAUSE A BURNING SMELL FROM THE CLUTCH. RESEARCH SHOWS THAT THE CLUTCH IN THIS MAKE/MODEL YEAR SUBJECT TO PREMATURE AND EXCESSIVE WEAR (ONLY 7 YRS AND 40K MILES ON THIS VEHICLE - BY CONTRAST, I ALSO DRIVE A VW 10 YEARS OLDER WITH TWICE THE MILEAGE, CLUTCH STILL WORKING PERFECTLY). REPAIR TECH REPORT STATES CLUTCH WORN DOWN TO THE RIVETS, FLYWHEEL HEAVILY SCORED - VEHICLE HAS NO HISTORY OF RACING OR EVEN HEAVY USE, IS ONLY A DAILY DRIVER ON A SHORT (3 MI.) COMMUTE.

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WHILE MOVING IN TRAFFIC AND ACCELERATING, THE FUEL PUMP CUT OUT AND THE ENGINE DIED, FORCING THE DRIVER TO MANEUVER IN TRAFFIC (COASTING) EVENTUALLY COMING TO STOP IN A LEFT HAND TURN LANE WHICH WAS THEN BLOCKED WITH THE DEAD VEHICLE. THOUGH THE VEHICLE WAS UNDAMAGED, THE POSSIBILITY OF A COLLISION EXISTED. RESEARCH INDICATES THAT MINIS FROM 2010-EARLY 2012 HAD SIMILAR PROBLEMS, RESULTING IN MINI USA EXTENDING THE WARRANTY ON THE FUEL PUMP TO 10 YEARS/ 120,000 MILES. VEHICLES PRODUCED ON OR AFTER 3/1/2012 (INCLUDING MINE) WERE FITTED WITH DIFFERENT EQUIPMENT. NO RECALL WAS CONDUCTED. MY CAR HAD 25,000 MILES ON IT WHEN THE FUEL PUMP FAILED.

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I HAD JUST EXITED ONTO THE HIGHWAY AND HAD NOT EVEN MADE IT TO THE NEXT EXIT RAMP, WHEN MY SUNROOF EXPLODED. IT SOUNDED AS IF A GUN SHOT HAD GONE OFF IN MY CAR. WE WERE HIT WITH SHARDS OF GLASS AS THE GLASS DID NOT SHATTER INTO SMALL PIECES. GLASS PIECES WERE 1+ INCHES LONG AND 1+ INCHES WIDE. WE HAD NO VEHICLES NEXT TO US. WE DID NOT FIND ANY DEBRIS IN THE CAR OR ON THE ROOF OF THE CAR EXCEPT FOR SHATTERED GLASS.

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TAKATA INFLATORS" I NOTICE A BURNING SMELL INSIDE MY VEHICLE WHICH I REPORTED TO THE DEALER. THEY STATED "THEY COULDN'T FIND ANYTHING. THEN I WOULD DEPART FROM MY CAR WITH THE WINDOWS UP SUNROOF CLOSED AND LOCK IT I WOULD RETURN THE WINDOWS WOULD BE ALL THE WAY DOWN AND TOP UP. THIS TOOK PLACE AGAIN ON 3/6/19.

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SIMPLY PUT, MY SHIFT CABLE DETACHED FROM THE TRANSMISSION. I WENT FROM 1ST TO 2ND TO NEUTRAL TO STOP AT THE END OF MY DRIVEWAY TO LOOK BOTH WAYS BEFORE PULLING ONTO THE ROAD TO NO SHIFT CAPABILITIES WHATSOEVER. LUCKILY IT HAPPENED AT THE END OF MY DRIVEWAY AND NOT ON THE HIGHWAY WHERE I NORMALLY DRIVE TO GET TO WORK. I MANAGED TO POP THE LOOP END BACK IN PLACE, BUT FEAR IT MAY FALL OFF, AGAIN. DEALER WANTED 1K TO REPLACE SHIFT CABLES/HARDWARE. TWO CABLES IN MY SITUATION...

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MY 2012 MINI COOPER COUNTRYMAN WITH 83033 MILES IS REQUIRING REPLACEMENT OF THE THERMOSTAT HOUSING, THE RECALLED WATER PUMP WAS INSTALLED BY THE DEALER ON 10/31/2018, I HAD THE VEHICLE TOWED TO THE DEALER, THEY SAID IT WILL COST YOU $1800 TO REPLACE THE THERMOSTAT HOUSING, I HAVE BEEN TOLD NOT TO DRIVE MY CAR ON THE HIGHWAY, IT WILL COST ME $1800. PRE THE DEALERSHIP TO FIX. THERE IS NOT ANY PARTS IN THE UNITED STATES CURRENTLY TO FIX THIS CAR. I HAVE INCLUDED PHOTOS OF THE THERMOSTAT HOUSING THAT WAS REMOVED FROM MY CAR AND BY PAPER WORK FROM THE DEALER. IT LOOK LIKE IT WAS CHIP WHEN THE WATER PUMP WAS REPLACED AND NOT CRACKED. I HAVE ORDER TWO THERMOSTAT AND THEY DO NOT FIX. I AM STILL PAYING FOR THIS CAR THOUGH MINI FINANICEL, MAYBE IT TIME TO HAVE THIS CAR RETURN BACK TO THEM. I CANNOT GET THE CORRECT THERMOSTAT TO GET IT FIX. DO NOT WANT TO KEEP PAYING FOR A CAR I CANNOT DRIVE. SO WHERE DO WE GO FROM HERE....

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OIL FILTER HOUSING AND/OR OIL FILTER HOUSING GASKETS LEAKING DIRECTLY ON EXHAUST DOWNPIPE, AND IN MY OPINION IS A FIRE HAZARD. THE OIL FLLTER HOUSING IS ONLY HELD ON BY A FEW BOLTS, AND ENGINE VIBRATION AND HEAT CAUSE LEAKING. THIS IS A HORRIBLE DESIGN, AND A COMMON PROBLEM ON THE 1.6 ENGINE. THIS IS A VERY EXPENSIVE FIX, AND AGAIN IN MY OPINION, THERE SHOULD BE A SAFETY RECALL. MY MINI ONLY HAS 106K MILES, AND I HAVE NOT YET FIXED IT DUE TO THE EXPENSE. WITH THE OIL DRIPPING DIRECTLY ON THE EXHAUST, THE OIL BURNS AND SMOKES AND IS A FIRE HAZARD. I KNOW THAT THIS HAS BEEN A COMMON COMPLAINT FOR THOUSANDS OF MINI OWNERS.

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THE 2012 MINI COUNTRYMAN S ALL4'S TRANSFER CASE SEAL FOR THE REAR DRIVE SHAFT FAILED AT 39,000 MILES. THIS CAUSE THE INTERNAL GEARS TO FAIL AND THE TRANSFER CASE TO BE FULLY REPLACED. IT SHOULD BE KNOWN THE DEALER TRIED TO USE A REPLACEMENT SEAL AND IT ARRIVED DAMAGED AND UNUSABLE.

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THERMOSTAT HOUSING BEGAN TO LEAK, THE PART IS PLASTIC AND HAD BECOME CRACKED UNDER NORMAL WEAR.

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WATER PUMP FAILED AT 84,000 MILES CAUSING ENGINE TO STALL ON THE HIGHWAY.

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MY ENGINE LIGHT CAME ON AND WHILE ON THE FREEWAY, THE CAR SLOWED TO 19 MPH, THEN DIED. I WILL NEED A NEW TIMING CHAIN, ENGINE, AND MORE. THIS CAR IS NEW TO ME FROM A USED CAR DEALERSHIP.

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TURBO COOLANT PUMP - LAST YEAR MY CAR SMELLED LIKE BURNT RUBBER AND SMOKE BEGAN COMING OUT OF THE TAILPIPES. THE SMOKE WAS SO BAD, THE CAR LOOKED LIKE IT WAS ON FIRE. I TOOK IT TO A BODY SHOP TO GET IT FIXED AND THE SMOKE STOPPED. ABOUT 9 MONTHS LATER, I WAS PARKED WITH THE CAR ON. THE RUBBER SMELL AND SMOKE APPEARED AGAIN. I TOOK IT TO A MECHANIC WHO SAID IT WAS THE COOLANT PUMP FOR THE TURBO. HE SAID THERE HAD BEEN A RECALL FOR IT. I LOOKED UP THE RECALL, BUT MY VIN WAS NOT INCLUDED. MY CAR IS HAVING THIS EXACT PROBLEM AND MINI WILL NOT FIX IT. IT COSTS $3300 FOR ME TO FIX, WHEN CLEARLY, IT IS A MINI MANUFACTURING PROBLEM.

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TL* THE CONTACT OWNS A 2012 MINI COOPER S. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER SIDE CARPET WAS WET. ALSO, WHILE DRIVING, THE SOUND OF WATER SWISHING AROUND COULD BE HEARD COMING FROM THE BOTTOM AND THE TOP OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE ALARM WOULD INDEPENDENTLY ACTIVATE. THE VEHICLE WAS TAKEN TO MINI OF MANHATTAN (793 11TH AVE, NEW YORK, NY 10019, (212) 586-6464), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 70,000.

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VEHICLE HAD BEEN DRIVEN 24 MILES AND PARKED FOR ABOUT 10 MINUTES WHEN ENGINE COMPARTMENT CAUGHT FIRE. MASTER MECHANIC DIAGNOSED IT ORIGINATED WITH THE COOLANT PUMP AND CAUSED A SHORT CIRCUIT WITH THE ELECTRONICS OF THE PUMP IGNITING A FIRE.

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TL* THE CONTACT OWNS A 2012 MINI COOPER S. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE FRONT PASSENGER AND DRIVER SIDE AND THE REAR DRIVER SIDE DOORS FAILED TO OPEN WITHOUT WARNING. THE FAILURES RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR ACTUATORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED EXCEPT FOR THE REAR DRIVER SIDE DOOR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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ENGINE RATTLING NOISE (TIMING CHAIN AND TENSIONER) AT ALL TIMES, VEHICLE HAS ONLY 50,000 MILES

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TL* THE CONTACT OWNS A 2012 MINI COOPER S. THE CONTACT STATED THAT WHILE HAVING MAINTENANCE PERFORMED, THE CONTACT WAS NOTIFIED THAT THREE OF THE FOUR TIRE RIMS WERE CRACKED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE THREE TIRE RIMS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,342. DATED 01/23/15*LJ UPDATED 9/7/2017*CN

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TL* THE CONTACT OWNS A 2012 MINI COOPER S. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, THERE WERE STRONG GASOLINE FUMES EMITTING FROM THE FRONT OF THE VEHICLE. THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE SEAT HAD CAUGHT ON FIRE AND EXTINGUISHED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

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