What 49 owners told NHTSA about the 2012 Mini Cooper S Countryman

I had been having trouble with my Footwell Module since the fall, but for months, I didn’t know what was going on!! The first time, October 2024, I went to Advance Auto Parts to get help bc it was raining and my windows were down, and I needed headlights, not to mention, the signals weren’t working.  The second time it happened in January 2025, I didn’t go to Advance, I just disconnected the battery myself for a few hours.  The third time it happened, first week of April 2025, I got home that night, cut my engine off, and noticed a light in my dash I hadn’t seen before. It was a fog lamp bulb, but the car was off, and it wasn’t like normal, it was an error light. When I walked around to the front if the car, I saw my fog lamps were still on, which was weird. All lights were off on toe column and dash. So, I restarted my Mini and cut her back off again, then the fog lamps went off. I had no park lights, or headlights then either. I didn’t check my windows. If they did go down they may not go back up! I didn’t check my turn signals either. I was just happy the fogs went off… It was after much research, that I ‘figured’ out what was going on with my Mini concerning all of the intermittent craziness, but it never occurred to me that there was a fire hazard. I actually looked into purchasing an FRM back in February, and had put it into my shopping cart, but it cost more than I could gather together at one time. I am pretty sure that is why my Mini caught fire & burned to a total loss on April 18, 2025. There is no other explanation. She ran too good. She was my dream car. She would boot, scoot & boogie! PLZ SOMEONE IN BMW FIX THIS PROBLEM!!!!! I am a sucker for this yr, make & model & just purchased the same one. Plz make a RECALL & Save Us, who are so PROUD to be Mini Owners & our sweet LiL Mini’s that we ADORE, are PROUD of & LOVE! Mini Rule #1 Always park next to another Mini Mini Rule #5 Be compassionate to SUV’s

NHTSA ODI 11660554

My vehicle has an outstanding recall (NHTSA Recall #23V337) from over a year and a half ago. There is still no update on when this will be remedied. The recall states there is potential for a "thermal event", which to me is a fancy way of saying fire. For an incident where my vehicle can catch fire, I expect a bit quicker of a response from BMW/Mini.

NHTSA ODI 11633046

The contact owns a 2012 Mini Cooper S. The contact stated that the headlights, turn signals, windows, and the radio were inoperable. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V337000 (Electrical System) however, the VIN was not included. The local dealer was contacted, and it was diagnosed that there was no water leaking into the vehicle from the roof. The vehicle was not repaired. The manufacturer was contacted and opened a claim for the failure. The failure mileage was unknown.

NHTSA ODI 11606403

The contact owns a 2012 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated while driving 50-55 MPH on the highway, the vehicle shut off inadvertently. The contact was able to pull to the side of the road. The contact stated that he was able to restart the vehicle after 15 minutes and continued driving; however, the failure recurred after exiting the highway. The vehicle was pushed to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the high-pressure fuel pump plausibility pressure was significantly low due to footwell control module failure. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 116,000. VIN tool confirms parts not available.

NHTSA ODI 11583792

The contact owns a 2012 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while merging onto a highway at approximately 50 MPH, the vehicle stalled. The contact was not aware of any warning lights being illuminated. The contact pulled over and had the vehicle towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the failure was an electrical failure. The battery and the main fuse box were replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 23V337000 (Electrical System). The failure mileage was approximately 121,000. VIN tool confirms parts not available.

NHTSA ODI 11582965

The contact owns a 2012 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the windows failed to roll down. Additionally, the contact stated that the headlights, the hazard lights, and the turn signals were inoperable. Several unknown warning lights were illuminated and the message "Light Malfunction, Contact Dealer" was displayed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 155,000. VIN tool confirms parts not available.

NHTSA ODI 11581682

The contact owns a 2012 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed the turn signals were inoperable. The contact stated that the power switches to unlock or lock the doors were inoperable, and the power window switches were also inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

NHTSA ODI 11550772

The contact owns a 2012 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11548359

The contact owns a 2012 Mini Cooper S. The contact stated while driving 70 MPH, the turn signals were engaged but failed to respond. Additionally, the contact stated that warning lights indicated that the gas cap and trunk were opened, and other unknown warning lights were illuminated. The contact also stated that the windows failed to roll down, and the headlights and the fog lights were inoperable. The contact later received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. An unknown local dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the vehicle needed to be diagnosed to determine whether the failure was related to the recall. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

NHTSA ODI 11547806

The contact owns a 2012 Mini Cooper S Countryman. The contacted stated while driving approximately 30 MPH, the headlights, turn signals, horn, window regulators, and door locks became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V337000 (Electrical System). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 126,000.

NHTSA ODI 11534133

Fire observed starting in the engine compartment from a red hot glowing spot on the auxiliary water pump, an electric powered pump on the front of the engine. The purpose of the auxiliary water pump is to continue to pump coolant through the turbocharger even after the engine was shut off. The vehicle was totaled by the insurance company after the inspection by the dealer created an estimate too high for the repairs to be made. Report of this incident to the phone no of BMW/MiniCooper customer service had no favorable response. They blamed the US Government for not including this VIN in the recalls for this fire caused by the auxiliary water pump.

NHTSA ODI 11461975

ELECTRICAL CONTROL UNIT WENT OUT

NHTSA ODI 11320446

THE CAR STALLED WHILE DRIVING ON FREEWAY ONCE AND HIGH PRESSURE FUEL PUMP WAS REPLACED BY MINI COOPER AND AGAIN SECOND TIME ON INNER ROADS DRIVING AT 20 MILES AN HOUR....WITHOUT ANY WARNING

NHTSA ODI 11301419

TAKATA INFLATORS" I NOTICE A BURNING SMELL INSIDE MY VEHICLE WHICH I REPORTED TO THE DEALER. THEY STATED "THEY COULDN'T FIND ANYTHING. THEN I WOULD DEPART FROM MY CAR WITH THE WINDOWS UP SUNROOF CLOSED AND LOCK IT I WOULD RETURN THE WINDOWS WOULD BE ALL THE WAY DOWN AND TOP UP. THIS TOOK PLACE AGAIN ON 3/6/19.

NHTSA ODI 11184760

TL* THE CONTACT OWNS A 2012 MINI COOPER S. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER SIDE CARPET WAS WET. ALSO, WHILE DRIVING, THE SOUND OF WATER SWISHING AROUND COULD BE HEARD COMING FROM THE BOTTOM AND THE TOP OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE ALARM WOULD INDEPENDENTLY ACTIVATE. THE VEHICLE WAS TAKEN TO MINI OF MANHATTAN (793 11TH AVE, NEW YORK, NY 10019, (212) 586-6464), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 70,000.

NHTSA ODI 11105132

VEHICLE HAD BEEN DRIVEN 24 MILES AND PARKED FOR ABOUT 10 MINUTES WHEN ENGINE COMPARTMENT CAUGHT FIRE. MASTER MECHANIC DIAGNOSED IT ORIGINATED WITH THE COOLANT PUMP AND CAUSED A SHORT CIRCUIT WITH THE ELECTRONICS OF THE PUMP IGNITING A FIRE.

NHTSA ODI 10958534