What 204 owners told NHTSA about the 2012 Lincoln Mkz Hev

Takata recall. The contact owns a 2012 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

NHTSA ODI 11444492

While traveling at approximately 22 mph I entered a roundabout when the steering wheel pulled out of my hand and the car was no longer turning, but going straight towards another car that was waiting to enter the roundabout. The car no longer had power steering but I was able to steer past the waiting vehicle and into a curb where I stopped the vehicle off the road. There was no warning prior to the incident, with the traction control warning light coming on at the same time the power steering stopped working. The vehicle has been diagnosed by a reputable independent shop with a faulty steering gear at a cost of approximately $2,200 to repair. This is the same problem that has been addressed by recall 15S18 for the 2012 Lincoln MKZ Hybrid, but Ford/Lincoln has refused responsibility for this repair based on date of manufacture of this specific VIN.

NHTSA ODI 11442007

The contact owns a 2012 Lincoln MKZ. The contact stated that upon starting the vehicle, the power steering assist fault message intermittently appeared on the instrument panel. The contact restarted the vehicle and the vehicle resume normal operation. Recently, the contact stated that the traction control and the power steering warning lights would illuminate at start-up and remained illuminated despite the engine restart. The contact also mentioned that excessive force was needed to steer the vehicle while driving at various speeds. The contact had taken the vehicle to the dealer and he was informed that the vehicle was out of warranty and the VIN was not included in NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was also notified of the failure and referred the contact to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 65,000.

NHTSA ODI 11436641

DRIVER'S SIDE DOOR LOCK WILL NOT UNLOCK FROM INSIDE OF CAR. THIS IS A SAFETY FACTOR IN THE EVENT OF AN ACCIDENT. NOT ABLE TO OPEN DOOR FROM INSIDE - HAD TO ROLL WINDOW DOWN AND OPEN FROM HANDLE ON OUTSIDE OF CAR. VEHICLE WAS STATIONARY. Note There is at least one other report of this happening on your web site and YouTube has several videos of others having this problem and how to replace the handle when this happens

NHTSA ODI 11433699

The contact owned a 2012 Lincoln MKZ. The contact stated while entering a gated garage, when lifting his foot from the brake pedal, the vehicle accelerated independently and crashed into a parked vehicle and continued to accelerate and pushed the first vehicle into two additional vehicles. The contact stated he depressed the brake pedal but failed to stop the vehicle. The contact stated he was not aware if any warning lights were illuminated. The front driver air bag did deploy. The contact stated he sustained a cut on his left hand from the seat belt but did not seek medical attention for the cut. An ambulance did come to the location and verified he did not have any other injuries. A police report was filed. The insurance company deemed the vehicle a total loss. The vehicle was towed to a towing lot first and then the insurance towed to an unknown location. A dealer was not contacted. The manufacturer had been informed of the failure in letter form. The failure mileage was approximately 72,000.

NHTSA ODI 11430984

Front drivers side door, unable to open door from inside the vehicle. Very hard or impossible for older drivers to cross over the console to exit in the case of a fire or crash.

NHTSA ODI 11429532

Front passenger side door, unable to lock. All other doors lock fine. Unable to secure car.

NHTSA ODI 11429533

Due to the open recall without a known solution, I am unable to ensure the safe use of my vehicle for my family and my business, and have lost income due to this problem.

NHTSA ODI 11424699

THE ABS SYSTEM MALFUNCTION. ALL SENSORS LIGHT UP AND BRAKES DID NOT WORK. YOU COULD PUSH THE BRAKES TO THE FLOOR. VERY DANGEROUS SITUATIUON. THIS IS THE SAME ABS MALFUNCTION THAT HAS BEEN THE SUBJECT OF A FORD RECALLED OF 600, 000 VEHICLES IN THE FUSION,AND MK'S IN THE YEARS THRU 2010 BUT NOT 2011 AND 2012 WHICH YSE THE SAME BRAKING SYSTEM. THIS IS A UNACCEPTABLE AND DANGEROUS.

NHTSA ODI 11415452

WHILE DRIVING AROUND 40 MPH A DING AND THEN RED TRIANGLE APPEARED WITH MESSAGE TO SAFELY STOP, FELT AS IF ENGINE COMPLETELY SHUT DOWN WITH NO OTHER WARNING. I HAVE ALREADY HAD ONE AIR BAG REPLACED AND NOW HAVE BEEN INFORMED THE DRIVER SIDE NEEDS TO ALSO BE REPLACED SO THIS IS NOT A GOOD TIME FOR CAR ENGINE TO SHUT OFF IN MIDDLE OF DRIVING. THANKFULLY NOT ON INTERSTATE. THIS IS NOT THE FIRST TIME SOMETHING SIMILAR HAPPENED WITH BRAKES AND POWER STEERING LOCKING A FEW MONTHS PRIOR TO THIS. I CAN'T GET APPOINTMENT AT DEALER UNTIL MID MAY BUT WAS TOLD THERE WERE NO PROBLEMS LIKE THIS REPORTED. I DO SEE ON A COMPLAINT WEBSITE WHERE IT HAS BEEN REPORTED BY QUITE A FEW PEOPLE SO IT WOULD SEEM TO BE A PROBLEM. I WOULD SAY IF YOU WERE ON INTERSTATE THIS COULD BE CAUSE OF A DEADLY CRASH AND THEN TO HAVE THE AIRBAG RECALL ON TOP OF THIS. I AM AT LEAST HOPING THEY WILL HAVE AN ANSWER TO FIX AS I'M SCHEDULED FOR A ROAD TRIP IN JULY, BUT I WOULD NEVER DRIVE THIS CAR AND FEEL SECURE WITH THIS ISSUE NOT BEING RESOLVED. THIS FOR SURE SHOULD COMPLY FOR A RECALL.

NHTSA ODI 11414517

MY WIFE AND SON LEFT THE HOUSE IN OUR MKZ AND 1/2 MILE DOWN THE ROAD THE MKZ SUDDENLY LOST BRAKING CAPABILITY. MY WIFE HAD TO STEER UPHILL IN ORDER TO COME TO A COMPLETE STOP. MULTIPLE LIGHTS ARE NOW DISPLAYED ON THE DASHBOARD INCLUDING "SERVICE ADVANCETRAC", "BRAKE", "ABS", AND "CHECK BRAKE SYSTEM". THIS INCIDENT HAPPENED WITHOUT ANY ADVANCE WARNING OF AN ISSUE. RESEARCH SHOWS THAT THIS IS A COMMON OCCURRENCE FOR 2011-2012 MKZ/FUSIONS. THERE IS AN ACTIVE RECALL FOR 2009 MKZ/FUSIONS FOR THIS ISSUE THAT MIRRORS THIS SCENARIO EXACTLY. THIS RECALL SHOULD BE EXPANDED TO COVER 2011 AND 2012 MODELS.

NHTSA ODI 11403440

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT WHILE DRIVING 42 MPH, THE POWER STEERING FAILED TO OPERATE AS THE SERVICE ADVANCED TRACK AND SERVICE POWER STEERING MESSAGES APPEARED ON HIS INSTRUMENT PANEL. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THERE WAS A RECALL ON SIMILAR MODEL VEHICLES FOR A POWER STEERING FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

NHTSA ODI 11395437

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED WHILE DRIVING 60 MPH, AN AUDIBLE CHIME WAS HEARD AFTER WHICH, THE POWER STEERING ASSIST MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FELIX SABATES LINCOLN (7601 SOUTH BLVD, CHARLOTTE, NC 28273, (855) 975-3985) WHERE IT WAS DIAGNOSED WITH NEEDING THE RACK AND PINON TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

NHTSA ODI 11395224

THERE IS A MAJOR ISSUE WITH THE POWER STEERING*DT

NHTSA ODI 11395001

IN JANUARY 2021, MY VEHICLE HAD REACHED ABOUT 60,000 MILES. AS I WAS BACKING OUT OF MY DRIVEWAY, I NOTICED MULTIPLE WARNING LIGHTS ON THE INSTRUMENT PANEL AND AS I TRIED TO STOP THE CAR DISCOVERED THAT THE BRAKES WERE NOT WORKING. I PULLED THE EMERGENCY BRAKE HANDLE AND STOPPED THE CAR. HAD THE CAR NOT STOPPED, I PROBABLY WOULD NOT HAVE AVOIDED GOING INTO THE STREET. I TURNED OFF AND RESTARTED THE CAR BUT THE BRAKES DID NOT WORK (AFTER YOU START THE CAR, THE ABS LIGHT GOES ON AND THEN THE BRAKE WARNING LIGHT GOES ON; THE BRAKES ONLY WORK A LITTLE NEAR THE FLOOR). THE VEHICLE WAS TAKEN TO THE DEALER AND BOTH THE ABS MODULE AND HYDRAULIC CONTROL UNIT HAD TO BE REPLACED AT A COST OF ABOUT $3200. I NOTICED A RECALL FOR BASICALLY THE SAME THING BUT THE RECALL ONLY WENT UP TO 2010.

NHTSA ODI 11390826

THE DRIVER DOOR POPS OPEN WHEN THE CAR IS IN MOTION AND HAS BEEN DOING THIS SINCE I BOUGHT IT 3 YEARS AGO IN MAY. BUT APPARENTLY IT ISN'T A RECALL. I'M ACTUALLY SCARED TO DRIVE IT THE CAR HAD 54,000 MILES AND 59,000 5 THOUSAND MILES IN THREE YEARS. CAN MAX SAID IT WOULD BE REPAIRED FREE OF CHARGE THEY LIED. THIS IS A PROBLEM AND I'VE TALKED TO OTHER MKZ OWNERS WHO SAY THEY FIXED THE CAR AND PAID FOR IT.

NHTSA ODI 11385975

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR DRIVER'S SIDE BRAKE LIGHT FAILED TO OPERATE CORRECTLY WHILE THE BRAKE PEDAL WAS DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000. *BF THE CONSUMER REFERENCED RECALL 14M03.

NHTSA ODI 11375996

AC ON RIGHT SIDE STOPPED WORKING, RIGHT DOOR STOP LOCKING AND LATER THE LEFT DOOR STOPPED LOCKING.

NHTSA ODI 11365746

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED WITH THE SERVICE POWER STEERING NOW MESSAGE DISPLAYED. THE VEHICLE THEN LOSS POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT THE TRACTION CONTROL WAS DISABLED. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CONTACT STATED THE VEHICLE WAS DRIVEN MANUAL STEERING MODE. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY, TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO PURCHASE FORD LINCOLN (1352 US-45, MAYFIELD, KY 42066) BUT WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.

NHTSA ODI 11365325

WHILE DRIVING, ALARMS DINGED AND LIGHTS POPPED UP IN MY INSTRUMENT PANEL. THE WARNING LIGHTS ILLUMINATED WERE: BRAKE SYSTEM & PARKING BRAKE SYSTEM (OR BRAKE SYSTEM WARNING?), CHECK BRAKE SYSTEM, ABS, ADVANCETRAC, ADVANCETRAC OFF, THROTTLE CONTROL/POWERTRAIN, CHECK ENGINE, AND PRESS RESET TO TURN OFF REAR PARKING ASSIST. PRESSING MY BRAKES REVEALED THAT THE WARNING LIGHTS WERE NOT ALL BARK AND NO BITE; THERE WAS IN FACT SOMETHING GOING ON. THE PEDAL WAS SOFT, TOO EASY TO DEPRESS AT FIRST. THEN IT WAS VERY DIFFICULT TO DEPRESS AND INEFFECTIVE. NOT STOPPING AT ALL UNTIL ALL THE WAY DOWN. THIS PREVIOUSLY HAPPENED ON 9/6/2020, BUT RESOLVED AFTER 2 DAYS. THIS CURRENT INCIDENT HAPPENED ON 10/2/2020 AND REMAINS ACTIVE 5 DAYS LATER. THE SERVICE STATION FOUND NO CAUSE PREVIOUSLY. THE FIRST INCIDENT HAPPENED RIGHT AFTER LEAVING MY HOME. I WAS DRIVING ABOUT 20MPH ON A RAINY DAY. THE ALARMS SOUNDED AND LIGHTS CAME ON, WHEN I ATTEMPTED TO BRAKE FOR A STOP SIGN IS WHEN I DISCOVERED THE BRAKES NOT WORKING PROPERLY. THE SECOND INCIDENT THAT IS CONTINUING BEGAN A BIT DIFFERENTLY. THE LIGHTS POPPED UP AND ALARM SOUNDED WHILE DRIVING APPROXIMATELY 45 MPH ON A SUNNY, DRY DAY. THE CHECK ENGINE LIGHT AND POWERTRAIN LIGHT BOTH CAME ON ABOUT 2 DAYS LATER. THEY CAME ON WHILE SITTING AT A RED LIGHT.

NHTSA ODI 11363305

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE SERVICE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SCHUMACHER LINCOLN OF DELRAY (2102 S FEDERAL HWY, DELRAY BEACH, FL 33483 561-454-1800) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS HYDRAULIC UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,449.

NHTSA ODI 11343736

DOOR LATCH, DRIVER SIDE, RECALL STARTS WITH THE MKZ 2014 AND UP. I HAVE A 2012 MKZ THAT NEEDS THE RECALL. PLEASE LOWER THE YEAR TO INCLUDE THE 2012 AS THE SYMPTOMS AND PROBLEMS ARE EXACTLY THE SAME. MY VEHICLE WILL BE RECEIVING THE AIRBAG RECALL ON FRIDAY. I ASK THAT YOU APPROVE THE LATCH RECALL AS WELL. THANK YOU.

NHTSA ODI 11339043

THE ELECTRONIC STEERING STOPPED WORKING AND THE TRACTION CONTROL SYSTEM LIGHT CAME ON AT THE SAME TIME. I WAS TRAVELING AT LESS THAN 5 MILES PER HOUR AND RAN INTO MY GARAGE DAMAGING THE RIGHT FRONT OF MY CAR. LOCAL DEALER WITHOUT SEEING THE CAR SAID COST WOULD BE AROUND $1800 TO FIX STEERING AND STABILITRAK. THIS WAS A 2012 LINCOLN MKZ HYBRID.

NHTSA ODI 11337748

THE WARNING LIGHTS FOR TRACTION CONTROL MALFUNCTION, ABS MALFUNCTION AND BRAKE MALFUNCTION SIMULTANEOUSLY ILLUMINATED ON THE DASH, ALONG WITH WARNING CHIMES, AND THE BRAKES STOPPED FUNCTIONING AS DESIGNED. THE VEHICLE WOULD NOT STOP WITH BRAKE PEDAL APPLICATION (PEDAL WAS SOFT, FAR TOO EASY TO DEPRESS, BUT INEFFECTIVE). CAR WAS STEERED INTO A RESIDENTIAL LAWN AND EMERGENCY HAND BRAKE APPLIED TO AVOID A COLLISION. *TR

NHTSA ODI 11325071

I TURNED ON MY CAR AND RECEIVED A MESSAGE FROM IN THE INFORMATION PANEL STATING, " POWER STEERING ASSIST FAULT". ITS EXTREMELY HARD TO TURN MY STEERING WHEEL. I DRIVE EASY ON MY CAR AND THE ROADS ARE SMOOTH IN MY COMMUTES. *TR

NHTSA ODI 11324583