What 204 owners told NHTSA about the 2012 Lincoln Mkz Hev

WHILE DRIVING AROUND 40 MPH A DING AND THEN RED TRIANGLE APPEARED WITH MESSAGE TO SAFELY STOP, FELT AS IF ENGINE COMPLETELY SHUT DOWN WITH NO OTHER WARNING. I HAVE ALREADY HAD ONE AIR BAG REPLACED AND NOW HAVE BEEN INFORMED THE DRIVER SIDE NEEDS TO ALSO BE REPLACED SO THIS IS NOT A GOOD TIME FOR CAR ENGINE TO SHUT OFF IN MIDDLE OF DRIVING. THANKFULLY NOT ON INTERSTATE. THIS IS NOT THE FIRST TIME SOMETHING SIMILAR HAPPENED WITH BRAKES AND POWER STEERING LOCKING A FEW MONTHS PRIOR TO THIS. I CAN'T GET APPOINTMENT AT DEALER UNTIL MID MAY BUT WAS TOLD THERE WERE NO PROBLEMS LIKE THIS REPORTED. I DO SEE ON A COMPLAINT WEBSITE WHERE IT HAS BEEN REPORTED BY QUITE A FEW PEOPLE SO IT WOULD SEEM TO BE A PROBLEM. I WOULD SAY IF YOU WERE ON INTERSTATE THIS COULD BE CAUSE OF A DEADLY CRASH AND THEN TO HAVE THE AIRBAG RECALL ON TOP OF THIS. I AM AT LEAST HOPING THEY WILL HAVE AN ANSWER TO FIX AS I'M SCHEDULED FOR A ROAD TRIP IN JULY, BUT I WOULD NEVER DRIVE THIS CAR AND FEEL SECURE WITH THIS ISSUE NOT BEING RESOLVED. THIS FOR SURE SHOULD COMPLY FOR A RECALL.

NHTSA ODI 11414517

WHILE DRIVING YELLOW WRENCH SHOWS UP AND SAYS STOP SAFELY. I TOOK THE CAR TO DEALER. THEY CHARGED ME 180USD TO DIAGNOSE THE PROBLEM. I PAID 180USD AND AFTER 6 HOURS THEY CONTACTED AND ASKED FOR 300USD EXTRA TO DIAGNOSE THE PROBLEM. THEY COULDNOT EVEN FIND THE PROBLEM. I SEARCHED THIS PROBLEM ON CARCOMLAINTS.COM. ALMOST EVERYBODY EXPERIENCED THE SAME PROBLEM. IT IS VERY VERY DANGEROUS. IN THE MIDDLE OF THE HIGHWAY SPEED SUDDENLY DROPS FROM 65 TO 25 IN SECONDS. THIS IS NOT A GOOD WARNING TO PULL OVER. EXTREMELY DANGEROUS.

NHTSA ODI 11320231

I WAS AT THE GAS STATION PUTTING GAS TO MY CAR WHEN I NOTICED FLAMES COMING FROM THE ENGINE THEN I TOLD THE PEOPLE AROUND THE STAFF OD THE GAS STATION SHUT OFF ALL THE GAS PUMPS AND HELP ME TO TRYIED TO USE EXTINGUISHERS TOEND THE FIRE UNTIL THE FIRE DEPARTNEN PEOPLE CAME. I DO NOT REALY KNOW WHAT HAPOENED BUT IWAS HAVING SOME ELECTRICAL PROBLEMS AND WAS SMOKING WHEN WE WERE DRIVING THE CAR. WE THOUGHT NEED ANTIFREEZE LIQUID AND PUT IT BUT STILL RUNNING WEIRD.

NHTSA ODI 11254457

DRIVING ON THE HIGHWAY AT APPROX 65 MPH, A MESSAGE APPEARED TO PULL OVER. AT THE SAME TIME, THE CAR LOST ALL POWER. THE GAS PETAL NO LONGER WORKED. THIS HAS HAPPENED TWICE. THE CAR HAS RIGHT AT 60K MILES.

NHTSA ODI 11066828

DRIVING ON INTERSTATE AT 70 MPH IN HEAVY TRAFFIC WITH CRUISE CONTROL ENGAGED. POWER CUT OUT AND CAR SLOWED DOWN RAPIDLY. THROTTLE PEDAL WAS INOPERATIVE WITH TOTAL LOSS OF POWER. COASTED TO SIDE OF ROAD WHILE DODGING SEMI-TRUCKS. SHUT CAR OFF AND POWER RESET. WAS ABLE TO CONTINUE TO DESTINATION. THE CAR LOST POWER PREVIOUSLY, 09/13/16, WHILE DRIVING IN TOWN, BUT AT THE LOWER SPEED IT WAS NOT LIFE THREATENING. THE ENGINE RESET AFTER RESTARTING THAT TIME ALSO. DEALER WAS NOTIFIED OF THAT INCIDENCE BUT NOT ABLE TO DUPLICATE PROBLEM.

NHTSA ODI 10927058

WHILE DRIVING 55 MPH ON HIGHWAY, RED TRIANGLE WITH "!" IN THE MIDDLE WITH TEXT "STOP SAFELY NOW" APPEARED ON DASHBOARD. AT THE SAME TIME THE ENGINE SHUT OFF (ALONG WITH THE AIR CONDITIONER AND RADIO). THE CAR WOULD NOT RESTART IN NEUTRAL. I HAD TO COAST TO THE SHOULDER OF THE HIGHWAY TO STOP, PUT THE CAR IN PARK, TURN THE KEY TO RESTART AND THEN DRIVE AGAIN. THIS HAPPENED 3 TIMES IN 45 MINUTES. I TOOK THE CAR TO A LINCOLN DEALERSHIP. THEY COULD NOT FIND ANYTHING WRONG OTHER THAN RECOMMENDING I PURCHASE A NEW BATTERY. I WAS SKEPTICAL, BUT DID SO JUST IN CASE. I PICKED UP THE CAR ON 6/16/15. ON 6/19/15 THE CAR TURNED OFF AGAIN WHILE DRIVING ON A HIGHWAY. THIS HAD HAPPENED PREVIOUSLY IN 2013 AND 2014. BOTH TIMES THE DEALERSHIP COULD NOT FIND ANYTHING WRONG WITH THE CAR. IT IS NOT SAFE FOR A CAR TO TURN OFF ON A HIGHWAY.

NHTSA ODI 10726257

I FULLY STOPPED IN A PARKING PLACE WHERE I USE TO GO EVERY MONDAY TO PICK UP KIDS FROM A DANCING SCHOOL. AFTER I FULLY STOPPED AND TRY TO PUT THE CLUTCH ON P THE CAR ACCELERATED BY ITSELF. I WENT TROUGH A BUILDING AND AS I TRIED TO CONTROL THE CAR I WAS TRYING TO PUT IN P AND I WAS NOT ABLE. I KEPT MY FOOT ON THE BRAKE AND TRIED TO STABILIZE THE CAR..EVENTUALLY THE CAR ENDED IN A DITCH AND I WAS ABLE TO EXIT IMMEDIATELY. THE AIR BEGS OPENED ONLY AFTER I EXIT THE CAR. I WAS IN COMPLETE SHOCK AND I WAS TAKEN TO A LOCAL HOSPITAL BY THE RESCUE SQUAD. I ASKED MY INSURANCE TO KEEP THE COMPLETELY DAMAGED CAR TO BE INSPECTED BY LINCOLN INSPECTORS SINCE THE CAR HAD 2 PROBLEMS 1. ACCELERATED WHEN FULLY STOPPED 2 AIR BEGS DID NOT OPEN DURING THE CRASH WITH THE BUILDING MY INSURANCE CHUBB WROTE TO LINCOLN COMPANY BUT UNTIL TODAY NO ONE RESPONDED OR INSPECTED THE DAMAGED CAR. I WAS LUCKY THE KIDS WERE STILL IN CLASS, I COULD HAVE HEARD MANY OF THEM IF I WOULD HAVE BEEN A FEW MINUTES LATER. I REQUEST AN INVESTIGATION OF THE CAR SINCERELY *TR

NHTSA ODI 10678750

SEPTEMBER 25, 2014 - WHILE DRIVING APPROXIMATELY 40 MILES PER HOUR, THE "STOP CAR SAFETY NOW" WARNING CAME. I HAVE ABOUT 91,000 MILES ON THE VEHICLE. I HAD THE VEHICLE TOWED TO MAPLECREST FORD LINCOLN. THEY HAVE CHECKED THE VEHICLE, DRIVEN IT, CHECK FOR CODES AND HAVE FOUND NOTHING IN THREE DAYS OF CHECKING. THEY TOLD ME THAT THEY CONTACTED LINCOLN'S TECH TEAM FOR ASSISTANCE. THE TECH TEAM CANNOT DETERMINE WHAT IS WRONG WITH THE CAR. THE TWO OPTIONS THAT I HAVE BEEN GIVEN ARE 1. DO NOTHING AND SEE IF THE PROBLEM RECURS OR 2. CHANGE THE EXHAUST PURGE VALUE REFLESH & POWER CONTROL MODULE. BUT THEY HAVE NO IDEA IF THIS IS CORRECT ANY PROBLEM. LINCOLN IS NOT GUARANTEEING THAT CHANGING THIS MODULE WILL FIX THE PROBLEM SINCE THEY DON'T KNOW WHAT THE PROBLEM IS. THIS IS THE SECOND TIME THAT I HAVE RECEIVED THE "STOP CAR SAFELY NOW" WARNING. THE FIRST TIME WAS IN AUGUST OF 2013. I FILED A COMPLAINT THEN, WHICH WAS AS FOLLOWS: AUGUST 19, 2013 WHILE DRIVING APPROXIMATELY 25 MPH, THE STOP CAR SAFELY NOW WARNING MESSAGE ILLUMINATED AS THE VEHICLE INDEPENDENTLY DECELERATED. THE CONTACT SHUT THE ENGINE OFF AND WAS ABLE TO DRIVE WITHOUT FAILURE AFTER RESTARTING THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. HOWEVER, I DID HAVE THE CAR "REPAIRED". LICCARDI FORD REPLACED THE THROTTLE BODY AIR INTAKE .. ON OR ABOUT AUGUST 20, 2013. *TR

NHTSA ODI 10640217

WHILE DRIVING ON TWO LANE ROAD APPROX. 50 MPH, ENGINE STOPPED, ADVANCE TRACK LIGHT CAME ON , LOST STEERING AND BREAKING, COASTED TO STOP. RESTARTED AND DROVE HOME. CARRIED TO DEALER , WHO REPLACED. *JS STEERING GEAR. COMPUTER SHOULD SHOW YOU WARNING BUT NOT SHUT VEHICLE DOWN LOOSING BREAKING AND STEERING. IF THERE HAD BEEN TRAFFIC OR HAD BEEN ON BUSY ROAD TRAVELING INT. SPEED COULD HAVE BEEN LIFE TAKING FOR MY FAMILY AND OTHERS ON SAME ROAD.

NHTSA ODI 10608420

5 JUNE 14: ENGINE DIED WHILE STOPPED IN HEAVY TRAFFIC. RESTARTED IN PARK ON THIRD TRY. BRAKE AND CROSS TRAFFIC FAULT WARNING LIGHT CAME ON. DEALER UNABLE TO DUPLICATE PROBLEM. 7 JUNE 14: ENGINE DIED SECOND TIME AFTER ENTERING ENTRANCE STREET TO PARKING LOT AT 10 MPH. RESTARTED AFTER STOPPING AND PUTTING TRANSMISSION IN TO PARK. NO WARNING LIGHTS CAME ON. *TR

NHTSA ODI 10597391

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE SHOOK AND WENT INTO LIMP MODE. THE CONTACT ALSO STATED THAT WHILE MAKING A TURN AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY COULD NOT DUPLICATE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1,000. TYHE CONSUMER STATED THE VEHICLE IDLES ROUGH AT STAND STILL. IT SURGES WHEN ACCELERATING FROM AN ALMOST BRAKING STOP WHILE DRIVING. THE GARAGE DOOR HOME LING FAILS AT TIMES. BRAKE PEDAL MAKES A CLUNKING NOISE WHEN RELEASED. HEADLINES SAGS IN THE FRONT OF REAR WINDOW. UPDATED 06/17/2013 *JS

NHTSA ODI 10500661