Mar 14, 2018Airbags
I HAD CONTACTED LAND ROVER BEFORE THE RECALL CONCERNED THAT THE ISSUE WAS THE TAKATA AIRBAG AND THE CONSTANT AMBER MESSAGE. I WAS CONSTANTLY TOLD THERE WAS NO RECALL AND THAT I SHOULD NOT BE CONCERNED. I AM EVEN MORE FRUSTRATED LAND ROVER HAS NOT HAD THE COURTESY TO REACH OUT, APOLOGIZE, AND PROMPTLY FIX THIS ISSUE. FOR THE AMOUNT OF MONEY THAT PEOPLE SPEND ON THESE VEHICLES YOU WOULD EXPECT SOME DECENCY. I AM PUTTING EVERYONE THAT IS A PASSENGER IN MY CAR AT RISK EVERY ONE MORE DAY LAND ROVER TAKES TO RESPOND
NHTSA ODI 11079094
Jul 15, 2017Airbags
LAST SATURDAY, JULY 8, 2017, WE ARE ON OUR WAY TO LAND ROVER DEALERSHIP IN PARAMUS NEW JERSEY FOR OUR RANGE ROVER EVOQUE 2012, SCHEDULED MAINTENANCE SERVICING, WHILE DRIVING I JUST NOTICED THAT THE AIRBAG LIGHT IS SHOWING UP IN THE CONTROL PANEL WHILE THE CAR IS IN MOTION GOING TO THE DEALERSHIP. SO AS WE GET THERE IN THE DEALERSHIP, I TOLD THE SERVICE GUY TO INCLUDE THE CHECK OF THE AIRBAG THAT ILLUMINATE IN THE CONTROL PANEL. IN 2 DAYS, WE RECEIVED A CALL FROM THE DEALERSHIP, INFORMING US THAT THERE IS A NEED TO CHANGE THE FRONT PASSENGER AIRBAG SENSOR, THAT COST $1970.00. THE MESSAGE WAS SO SHOCKING, BECAUSE I DON'T HAVE THAT SUCH AMOUNT OF MONEY. AND THAT $1970 DOESN'T INCLUDE YET THE MAINTENANCE SERVICING FEE OF $580.00. IT WAS SO SHOCKING, THE MILEAGE OF THE IS IN THE LOW END OF 40,000 MILES, IT HAS NEVER HAD A COLLISION OR ANY OTHER IMPACT INCIDENT AND WHY THE AIRBAG IS LIGHTING UP. THAT HIGH END CAR IS BRAND NEW WHEN I BOUGHT THAT ON THAT DEALERSHIP ON YEAR 2012. THE SERVICE GUY TOLD US, THAT IT IS SO DANGEROUS TO DRIVE THIS CAR WHILE THE AIRBAG LIGHT IS "ON". I WAS IN A LOANER CAR RIGHT NOW. MEANWHILE, I TOLD THE DEALERSHIP, LET ME THINK ABOUT IT. SO I WENT ONLINE TO DO A RESEARCH ABOUT THIS SITUATION, AND I LEARNED THAT THE LAND ROVER LR2 AND RANGE ROVER EVOQUE HAS A RECALL ISSUE OF THE AIRBAG SENSOR, BUT THE VIN THAT BELONGS TO MY CAR HAS A ZERO RECALL FOR THIS MATTER. PLEASE HELP US, MY CAR STILL LOOK LIKE A BRAND NEW AND IT IS PROPERLY AND SERIOUSLY MAINTAIN AND WHY THIS PROBLEM OCCUR. FIXING THIS ISSUE FROM OWN POCKET IS SO HARD, I SHOULD BE ENTITLE FOR A NO COST TO FIX THIS PROBLEM VIA RECALL. THE OTHER NIGHT I CALL THE RANGE ROVER CORPORATE SIGHTING A RECALL FOR THIS PARTICULAR ISSUE AND THEY SAID MY CAR HAS ZERO RECALL, PLEASE HELP, THE FACT THAT THE AIRBAG ILLUMINATE WHILE THE CAR IS IN MOTION THEN THERE IS A PROBLEM OF THE AIRBAG SYSTEM.
NHTSA ODI 11005504
Mar 17, 2017Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V015000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10966465
Dec 8, 2014Airbags
2012 LAND ROVER EVOQUE. DUE TO INSUFFICIENT CLEARANCE. THE SUPPLEMENTAL RESTRAINT SYSTEM CONNECTOR LOCATED IN THE DRIVER AND FRONT PASSENGER SIDE SEAT OF THE VEHICLE MAY BECOME DISCONNECTED. *TA ACCORDING TO THE INVOICE, THE TECHNICIAN FOUND THE SENSOR HAD SHORTED OUT. THE PASSENGER OCCUPANCY SENSOR WAS REPLACED. *JB
NHTSA ODI 10658468
Sep 15, 2014Airbags
TL* THE CONTACT OWNS A 2012 LAND ROVER EVOQUE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE DEALER REPLACED THE PASSENGER SEAT AIR BAG SENSOR ON TWO SEPARATE OCCASIONS, BUT THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V395000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,515.
NHTSA ODI 10633334