What 392 owners told NHTSA about the 2012 Kia Sportage Plug-in Hybrid

The contact owns a 2012 Kia Sportage. The contact stated that while driving at an undisclosed speed, the vehicle experienced jerking, and then the engine seized with the check engine warning light illuminated. The vehicle was taken to an independent mechanic who related the failure to NHTSA Campaign Number: 20V750000 (Engine) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 130,000.

NHTSA ODI 11475913

The contact owns a 2012 Kia Sportage. The contact stated there was a knocking sound coming from the vehicle. There was no warning light illuminated. The contact stated that while driving the vehicle to the local dealer, the engine seized. The contact related the failure to NHTSA Campaign: 20V750000 (Engine). The manufacturer was notified of the failure but no additional assistance was provided. The approximate failure mileage was 41,951.

NHTSA ODI 11474055

The contact owns a 2012 Kia Sportage. The contact stated while driving 60 MPH, the oil level warning light illuminated on the instrument panel and the vehicle stated losing power. The contact was able to pull over and add more oil into the engine however, the failure continued. The vehicle was towed to the dealer, but the vehicle was not repaired. The manufacturer was contacted and stated that the failure happened due to insufficient maintenance. The failure mileage was 80,000.

NHTSA ODI 11472385

The contact's daughter owns a 2012 Kia Sportage. The contact stated there was an abnormal knocking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that the engine needed to be replaced. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 200,000. The VIN was not available.

NHTSA ODI 11472389

The vehicle stopped while I was driving. Took it to the dealership and after 13 days struggling with a little girl and public transportation, I was told that they will only fix it if I am ready to spend $18,000. The main problems are the engine, the transmission and the wiring harness. But yet i was told the recall doesn't cover any of it. I tried calling Kia and was on hold for 1h25 minutes for the lady to just hang up on me. I don't know where else to head. Thanks

NHTSA ODI 11471306

My vehicle had just recently been parked and turned off after only having driven 10 miles. Upon returning to my car less than 5 minutes later, a plume of white smoke and a small flame could be seen below the hood of the car. Within minutes the entire engine was engulfed in flames. By the time the Fire Department arrived, the blaze had already reached the rear of the vehicle. Everything was completely lost.

NHTSA ODI 11469891

Engine started knocking at 98,000 miles and Dealer wont do a thing about it.

NHTSA ODI 11469259

Vehicle was purchased and driven less than 1 yr and less than 10,000 miles before engine failure. Both repair facilities and salvage yards claim there is a recall on the engine of this car. Both dealership and KIA are unwilling to rectify this problem.

NHTSA ODI 11466210

The contact owns a 2012 Kia Sportage. The contact stated that while driving, the vehicle failed to exceed 20 MPH. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic on several occasions to be diagnosed. The contact was informed of a rod bearing and knock sensor failures. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The approximately failure mileage was 170,000.

NHTSA ODI 11464420

The contact owns a 2012 Kia Sportage. The contact stated that while driving at an undisclosed speed, there was a knocking sound coming from the engine, and the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,600.

NHTSA ODI 11463019

Metal fatigue is causing door hinges to split and splinter.

NHTSA ODI 11462375

The contact owns a 2012 Kia Sportage. The contact stated while driving 60 MPH, the engine seized. The check engine warning light illuminated. The contact veered to the side of the road. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to an independent mechanic where it was diagnosed that the engine had seized and the starter was damaged. The vehicle was not repaired. The vehicle was then towed to the local dealer where it was diagnosed that the engine had seized and needed to be replaced. The dealer sent a diagnostic report to the manufacturer; however, the manufacturer declined to cover the repair of the vehicle. The contact became aware of NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) which he associated with the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.

NHTSA ODI 11460730

Was driving suv when sudden loss of power to engine, pulled off of highway and loss all power to electrical and to engine, I could smell something burning, upon further inspection after having suv towed to repair shop, I was informed that starter had melted and engine had seized up, I have contacted Kia dealership 3 times with no response from them, I also contacted Kia corp and no response, I also notified the BBB, I know there was a lifetime engine repair of this vehicle and some recall on bearings, I did have knock sensor done as required, I am looking for help in filing a complaint and copies of any recalls that were ever issued to this vehicle, I do not get recall notices sent to me, I own 4 cars, all Kia, other 3 not having issues yet, any help would be appreciated. Consumer stated the warranty has expired, but never received any notices of recalls.

NHTSA ODI 11458914

The engine started quietly knocking and continued to get louder until there was a pop and smoke started coming out of the back of the car and I pulled to the side of the road.

NHTSA ODI 11457432

No Recall information has ever been received, by mail or other ways by me. Kia Headquarters was recently called requesting this information, and has still not been received.

NHTSA ODI 11457435

A rod knock in the engine, car stopped while driving and put many people behind us at risk. The problem has been confirmed and looked at but not worked on. No warnings or lights came on before the engine failed and shut off. The check engine light came on the day after it failed.

NHTSA ODI 11450488

The contact owns a 2012 Kia Sportage. The contact stated while driving approximately 40 MPH, there was a knocking sound coming from the engine compartment before the vehicle stalled. The contact pulled over and the vehicle was towed to a local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and the contact was assigned a case manager. The failure mileage was approximately 110,000.

NHTSA ODI 11448100

2012 KIA SPORTAGE. CONSUMER WRITES IN REGARDS TO BLOWN ENGINE. THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE TOWING AND REPAIRS.

NHTSA ODI 11446882

1. The engine and yes its available for inspection. 2. My husband was stranded in the middle of a rural street with no emergency lane in early in the morning for various hours until law enforcement had to help. 3. There are various active recalls for these vehicles(2012 Kia Sportage) 4. No, I made an appointment with a dealer Kia for January 26, 2022, but they already said that the will not cover the damages mentioning that what broke down was part of a "product improvement" campaign but not a recall according to them. 5.Car started up just fine in the morning, a couple of minutes into my commute the check engine light turned on momentarily but quickly turned off. Engine then started making noises so I decided to head back home, trying to reach some safe area to stop the car I heard a very loud noise and the car shut down so I got stuck in the middle of the road.

NHTSA ODI 11446660

KIA notified me of a KSDS recall for my engine in July 2021. I went and had the recall software installed at a KIA dealership in August 2021. On October 10, 2021, as I was driving down the freeway, my car lost power and the engine light illuminated. (Due to the installation of the KSDS software recall) Took the car to Valley KIA of Fontana. They told me that my vehicle was not covered by any settlement agreement as I had the MPI engine type, not the GDI. They provided me with a verbal quote of $7,912 to replace my engine with a used engine. I need to understand what recourse I have as now, I have a car that will not go over 2000 RPMs and KIA is refusing to cover this as a defect. I ended up towing the car back to my home.

NHTSA ODI 11445598

The contact owns a 2012 Kia Sportage. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine). The contact stated there was an abnormal knocking noise detected and the vehicle went into limp mode. The check engine warning light was illuminated. The vehicle was taken to the local dealer who informed the contact that the rod bearing had failed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an extended warranty. The approximate failure mileage was 117,000.

NHTSA ODI 11445273

When the headlights are on they randomly flicker/shut off and flash back on. When using turn signal the headlights flash off and back on.

NHTSA ODI 11436315

RECALL ON A/C CONDENSER ASSY-COOLER, MILEAGE 24188 DATED 4-30-2015, RECALL WAS COMPLETED. CLAIM #18-646G-444. AT THIS TIME THE A/C BLOWS HOT AIR, MILEAGE 63465. WE LIVE IN KENNER, LA TEMPS ARE IN THE TRIPLE DIGITS. THE VALUE OF THE VEHICLE IS NOT WORTH THE REPAIRS AT THIS TIME. THE VEHICLE IS NO LONGER IN WARRANTY. THIS IN MY OPINION POOR WORKMANSHIP ON KIA BEHALF, VERY DISAPPOINTING.

NHTSA ODI 11430513

I financed my 2012 Sportage about year and half ago and since the turbo has began to leak which being under warranty was replaced but now my oil pan and filter is leaking oil and failrly good amount, so I noticed this because the dash light for low wiper fluid came on and when i tried to pop hood by pulling interior latch i learned that my hood release cable had disconnected not only from the interior latch but from my main hood latch as well so while under my car trying to figure out how i could fix this i could see the oil that had been leaking and was coming from pan and filter. I cant check the level due to the cable malfunction and learning about these recalls im scared to drive my vehicle .

NHTSA ODI 11429361

The contact owns a 2012 Kia Sportage. The contact stated that after the vehicle was repaired under NHTSA campaign number: 20V750000 (Engine) there was an abnormal fuel odor entering the vehicle intermittently. The vehicle was not taken to a dealer to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 123,000.

NHTSA ODI 11425093