What 392 owners told NHTSA about the 2012 Kia Sportage Phev Phev

DOOR WILL NOT LOCK COMPLETELY WHEN CAR IS SITTING IN THE SUN AND ITS HOT OUTSIDE. DRIVER WINDOW WILL NOT ROLL DOWN WHEN ITS HOT OUTSIDE, TRUNK HATCH WILL NOT OPEN/UNLOCK WHEN HOT OUT SIDE. ALARM DOESNT WORK WHEN HOT OUTSIDE.

NHTSA ODI 11024909

I OWN A 2012 KIA SPORTAGE THAT I PURCHASED FROM RIVERHEAD AUTO MALL, THAT EXPERIENCE WAS WONDERFUL. I ORIGINALLY PURCHASED A KIA FOR A FEW REASONS, THE AFFORDABILITY BUT MAINLY THE 5 YEAR/10 YEAR WARRANTY. SINCE I HAVE PURCHASED THIS VEHICLE, I HAVE HAD A FEW ISSUES THAT I HAVE VISITED VARIOUS SERVICE DEPARTMENTS TO RECTIFY WHICH HAVE STILL NOT BEEN RESOLVED. THESE ARE SAFETY RELATED ISSUES, WHICH I SPOKE TO CUSTOMER SERVICE DEPARTMENT REGARDING AND CANNOT BELIEVE THAT KIA WOULD NOT STAND BEHIND THEIR VEHICLES. I CAN GUARANTEE YOU ONE THING, AFTER MY RECENT EXPERIENCES WITH KIA I WILL NEVER PURCHASE ANOTHER KIA OR RELATED VEHICLE AGAIN. FOR YEARS, I HAVE BEEN TRYING TO HAVE TWO ISSUES RESOLVED, AGAIN BOTH SAFETY ISSUES. FIRST, THE SEATBELTS ON THE DRIVER SIDE AND PASSENGER SIDE DO NOT FULLY RETRACT. THEY END UP GETTING STUCK IN THE DOOR, ALSO MORE RECENTLY THERE ARE TIMES WHEN WEARING A SEATBELT AND STEPPING ON THE BRAKES, THE SEATBELT IS NOT RESTRAINING THE PERSON. SECOND, THE DRIVER SIDE DOOR LOCK WILL NOT OPEN WITH EITHER KEY' YOU NEED TO MANUALLY OPEN THE DOOR. WHEN THE CAR IS PUT INTO DRIVE, THE DOOR WILL NOT LOCK. ALL OTHER DOORS WILL LOCK, NOT THE DRIVERS DOOR. I HAVE BROUGHT THE CAR TO MULTIPLE SERVICE LOCATIONS OVER THE PAST FEW YEARS TRYING TO GET THESE ISSUES RESOLVED. ALL WHILE UNDER WARRANTY, AND WAS TOLD TIME AFTER TIME THIS WAS AN INTERMITTENT PROBLEM AND MY COMPLAINTS WERE NOT SHOWING AT THAT TIME. IN MAY I BROUGHT THE CAR IN AGAIN FOR SERVICE AND WAS TOLD THAT THERE WOULD BE A DIAGNOSTIC FEE FOR BOTH ISSUES OF APPROXIMATELY $200 EACH TO SIMPLY LOOK AT THE ISSUES. THERE IS A GREAT DEAL OF DETAILS AND PAPERWORK THAT I HAVE SUPPLIED TO KIA TO SUPPORT THIS. I WENT BACK AND FORTH WITH MULTIPLE DEALERSHIPS IN BETWEEN MULTIPLE SURGERIES SINCE LAST SUMMER.

NHTSA ODI 11010641

WE HAVE HAD TO BRING IN AND HAVE REPAIRED TWICE WITH OUR KIA , IT WAS DUE TO A FAULTY CLUSTER , SO AM WONDERING WHAT DUE WE DO NEXT ,,,,,THANK YOU *TR

NHTSA ODI 10695490

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING OR ATTEMPTING TO START THE VEHICLE, THE ENGINE SEIZED. THE DEALER STATED THAT THE BATTERY POST WERE TOO BIG FOR THE BATTERY CONNECTORS. AS A RESULT, ALL THE ELECTRICITY IN THE VEHICLE FAILED, INCLUDING THE POWER STEERING AND BRAKES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,132.

NHTSA ODI 10661631