Home · 2012 Kia Sportage Phev Phev · Complaints

What 392 owners told NHTSA about the 2012 Kia Sportage Phev Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (392)Crash / fire / injury (26)Engine (328)Electrical system (29)Transmission & drivetrain (21)Brakes (11)Fuel system (7)Steering (6)Airbags (4)Body & structure (4)Visibility & wipers (4)Speed control (3)

4 of 392 complaints match · Body & structure · clear filters

Nov 26, 2025Latches & locksBody & structure

The contact owns a 2012 Kia Sportage. The contact stated while attempting to open to the front driver's side door from the inside of the vehicle, the contact heard an unknown part inside the door fall, and the door required to be opened manually by pulling on the exterior door handle. A dealer was contacted. The vehicle was taken to the dealer, where it was inspected, and the contact was informed that the vehicle would not be repaired unless the manufacturer contacted the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 103,841.

NHTSA ODI 11701684

Dec 8, 2018Body & structure1 injury

MY CAR WAS PARKED AT MY RESIDENCE. ALL DOORS WERE UNLOCKED. I PROCEEDED TO PULL THE RIGHT REAR PASSENGER DOOR HANDLE AND IT CAME OFF OF THE DOOR. THIS SMALL PULLING ACTION AND THE DETACHMENT OF THE DOOR HANDLE CAUSED ME TO FALL ON MY REAR END. THE FALL CAUSED BRUISING TO MY BUTTOCKS AND BACK.

NHTSA ODI 11157058

Sep 10, 2012Visibility & wipersBody & structure

ITS APPROX 57 DEGREES OUT. 6:30 AM THIS MORNING WENT OUTSIDE TO START CAR CAME, BACK 10 MINUTES LATER TO GO TO WORK AND FOUND A CRACK (WHICH WASN'T THERE WHEN I STARTED THE CAR) FROM BOTTOM LEFT CORNER UP TO THE TOP. ON MY WAY TO WORK ANOTHER CRACK STARTED IN THE MIDDLE OF THE WINDSHIELD. MY CAR IS 9 WEEKS OLD, NO ACCIDENT, NO CHIPS. WHEN I CALLED THE CAR DEALER THEY SAID CALL MY INSURANCE COMPANY IT SHOULD BE COVERED. I TOLD THEM THAT I FELT THEY SHOULD TAKE CARE OF IT. THEY TOLD ME NO. WHAT WILL HAPPEN IN THE DEAD OF WINTER? *TR

NHTSA ODI 10474447

Sep 11, 2011Visibility & wipersBody & structure

DRIVING AT APPROX. 35 MPH, EXITING THE 405 S FREEWAY IN SOCAL ON THE BROOKHURST N EXIT RAMP, HEARD A LOUD POP. CHECKING THE FRONT WINDSHIELD, I SEE A LONG 13 INCH CRACK IN THE GLASS AT THE TOP RIGHT HAND CORNER, BEGINNING AT THE EDGE OF THE WINDSHIELD WHERE IT'S CONNECTED TO THE CAR BODY FRAME AND EXTENDING LEFT TOWARD THE CENTER OF THE WINDSHIELD. AFTER PARKING THE CAR, I INSPECT THE CRACK, WHICH IS COMPLETELY SMOOTH, INDICATING THAT IT WAS NOT POSSIBLE FOR A ROCK TO HAVE CHIPPED OR GOUGED THE GLASS TO START THE CRACK. ANY GLASS DUST WAS FOUND AT THE EDGE OF THE WINDSHIELD WHERE THE CRACK ORIGINATED. CLEARLY, A STRESS CRACK. THIS IS A SAFETY ISSUE BECAUSE IF THE FRONT WINDSHIELD WERE TO CRACK OR SHATTER UNEXPECTEDLY DURING NORMAL AND SAFE OPERATION OF A MOVING VEHICLE, THEN THAT WOULD CERTAINLY BE A POSSIBLE CAUSE FOR AN ACCIDENT AND/OR INJURY TO THE DRIVER AND ANY PASSENGERS. *TR

NHTSA ODI 10424659

Working with the data? Download all 392 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Kia Sportage Phev Phev verdict →