Home · 2012 Kia Optima Phev · Complaints

What 916 owners told NHTSA about the 2012 Kia Optima Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (916)Crash / fire / injury (106)Engine (397)Steering (187)Electrical system (122)Brakes (87)Fuel system (54)Transmission & drivetrain (54)Airbags (48)Speed control (40)Body & structure (39)Lights (31)

54 of 916 complaints match · Fuel system · clear filters · page 2 of 3

Sep 27, 2019EngineFuel system

CAR BEING DRIVEN BY MY DAUGHTER SUDDENLY STOPPED IN THE MIDDLE OF TRAFFIC WITH A PULL OVER AND SAFELY SHUT OFF VEHICLE WARNING. SHE HOWEVER COULD NOT MOVE. THE VEHICLE ALSO SHOWED AN ERROR TO THE VEHICLE CHARGING SYSTEM. WE TOWED THE IMMOBILE VEHICLE TO THE LOCAL KIA DEALERSHIP AND WERE TOLD THERE WERE NO CODES AND THE BATTERY WAS FINE. THEY REQUESTED THAT I ALLOW THEM TO REMOVE THE VALVE COVER TO CHECK ON BELTS. I APPROVED. I CALLED THE DEALERSHIP THE FOLLOWING DAY TO CHECK IN BECAUSE I HAVE NOT HEARD. I WAS TOLD THE HYBRID PARTS WERE COVERED UNDER WARRANTY BUT THAT THE ENGINE WAS LOCKED UP. NO REASON OR EXPLANATION, NO WARNING. MY CHILD COULD HAVE DIED DUE TO HER VEHICLE STOPPING IN THE MIDDLE OF TRAFFIC.

NHTSA ODI 11258550

Sep 24, 2019EngineFuel system

I HAVE HAD MULTIPLE ISSUES WITH MY 2012 KIA OPTIMA HYBRID FOR THE PAST 3-4 YEARS. THE TRANSMISSION HAS BEEN REPLACED AT 74K MI. NUMEROUS OCCASIONS CAR LOST POWER ON THE HIGHWAY. TAKEN CAR IN TO KIA DEALER EACH TIME AND THEY COULD NOT DUPLICATE THE PROBLEM. MY CAR STALLED OUT 1 MONTH AGO ON THE FREEWAY AND TOWED TO THE DEALER. NOW AT 125K MI DEALER IS TELLING ME MY ENGINE IS SEIZED, HYBRID BATTERY AND REGULAR BATTERY ARE DEAD. AND ALSO REPLACED THE EMC FOR $2500 PRIOR TO FIGURING OUT THE ENGINE/BATTERY'S WERE DEAD.

NHTSA ODI 11257835

Aug 6, 2019AirbagsEngineFuel system

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V363000 (AIR BAGS) AND 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. GERVAIS KIA (6 INDUSTRIAL AVE, LOWELL, MA 01851, (978) 454-1202) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING 20 MPH, THE CONTACT NOTICED AN ABNORMAL CLICKING NOISE COMING FROM THE STEERING WHEEL AND THE ENGINE STALLED. THE CONTACT HAD TO VEER TO THE SHOULDER OF THE ROAD TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHO CONFIRMED THAT PARTS WERE UNAVAILABLE. THE DEALER UPDATED THE ENGINE MODULE SOFTWARE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 13157669. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11241996

Jul 19, 2019Fuel systemLightsSpeed controlEngine

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE DECELERATED ON ITS OWN. WHEN THE ACCELERATOR PEDAL WAS RELEASED AND DEPRESSED AGAIN, THE VEHICLE WOULD ACCELERATE NORMALLY. IN ADDITION, WHEN ACCELERATING FROM A STOP, THE VEHICLE STARTED TO RATTLE, THE OIL WARNING INDICATOR FLICKERED, AND THE REAR BRAKE LIGHTS WOULD REMAIN ILLUMINATED WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO ATLANTA WEST KIA (LOCATED AT 1301 THORNTON RD, LITHIA SPRING, GA 30122, (678) 715-5399) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFED. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.

NHTSA ODI 11233435

Apr 8, 2019EngineFuel system

I WAS DRIVING THE VEHICLE ON THE BELTWAY 495 IN MARYLAND AND THE VEHICLE CAME TO A STOP WITHOUT ANY WARNING ON THE DASH. I ATTEMPTED TO START THE VEHICLE BUT IT WOULDN'T START. I CHECK THE MOTOR, CHECKING THE OIL STICK SHOWING THAT THE VEHICLE HAD NO OIL IN IT. I NEVER RECEIVED A WARNING LIGHT ABOUT LOW OIL OR ANYTHING WAS WRONG. I HAD MY COUSIN BRING ME SOME OIL. I PUT FOUR CANS OF OIL IN THE VEHICLE AND IT STILL WOULDN'T START. I HAD TO GET THE VEHICLE TAKEN OFF THE HIGHWAY TO MY COUSINS HOUSE NEAR BY. I PURCHASED A NEW BATTERY THINKING THAT WAS NOW THE PROBLEM. THE STARTED TO TURN OVER BUT WOULDN'T START. THE NEXT DAY I CONNECTED A CHECK ENGINE MACHINE TO THE CAR, A ACTRON AUTO SCANNER #CP 9575BUT NO CODES APPEARED. A FRIEND WHO IN THE PAST RACED CARS CHECK THE MOTOR FROM THE ATTEMPTING TO START AND STATED IT WAS THE BEARING IN THE ENGINE. IT WOULD START AND AGAIN I HAD NO WARNING LIGHTS ABOUT THE OIL OR ENGINE BEFORE THE PROBLEM WITH THE ENGINE. I CHECKED THE COMPUTER AN FOUNDED OUT THAT OTHER KIA'S HAD SIMILAR PROBLEMS WITH THE WARNING LIGHTS NOT COMING ON TO LET YOU KNOW ABOUT THE OIL WAS LOW. KIA HAD A PROBLEM WITH OTHER VEHICLES 2012-2017 NOT SHOWING A WARNING LIGHT ON THE DASH.

NHTSA ODI 11194819

Apr 1, 2019Fuel system

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 70 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED AND WHITE SMOKE BELLOWED FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN TO SUMMIT PLACE KIA (LOCATED AT 4200 INTERPARK DR, AUBURN HILLS, MI 48326, (248) 682-6002) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL LINE AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 73,565.

NHTSA ODI 11193021

Feb 13, 2019Speed controlEngineFuel system

ON JANUARY 24, 2019, MY CAR HAD TO BE TOWED TO SHAKERS KIA IN WATERTOWN CT AGAIN. I HAD BEEN IN CT VISITING FAMILY WHEN I GOT STUCK THERE DUE TO CAR ISSUES. I DROPPED MY CAR OFF DECEMBER 7, 2018 FOR AN ENGINE REPLACEMENT DUE TO A RECALL AND I GOT IT BACK DECEMBER 31, 2018. I DROVE MY CAR HOME TO NC ON JANUARY 4, 2019 AND CAME BACK 2 WEEKS LATER FOR MY SON'S SURGERY SCHEDULED FOR JANUARY 23. ON JANUARY 22, THREE WEEKS AFTER I GOT MY CAR BACK, MY CHECK ENGINE LIGHT CAME ON AND MY CAR WENT INTO LIMP MODE WHILE DRIVING AND HAD TO BE TOWED TO SHAKERS KIA. THEY TEXTED ME AT 9:08AM JANUARY 23 WITH A LINK TO A VIDEO SAYING MY CAR WAS READY. I PICKED IT UP AROUND 5PM AFTER MY SON'S SURGERY. I DIDN'T HAVE THE CAR 4 HOURS WHEN IT DID THE SAME THING AGAIN AND HAD TO BE TOWED. SHAKERS TOLD ME THAT I WAS GONNA BE RESPONSIBLE FOR REPLACING MY THROTTLE BODY BECAUSE I STILL HAVE OLD COMPONENTS FROM MY OLD ENGINE AND MY THROTTLE BODY WAS PART OF THAT. I DIDN'T UNDERSTAND HOW I HAVE OLD COMPONENTS IF MY ENGINE WAS REPLACED, SO I CALLED KIA HEADQUARTERS. SHAKERS REPLACED MY THROTTLE BODY, NO COST TO ME. WELL, WHEN I PICKED MY CAR UP ON JANUARY 30, I ASKED ABOUT THE FUEL LEAK RECALL AND IF MY CAR WAS INSPECTED AS KIA TOLD SHAKERS TO CHECK MINES EVEN THOUGH MY VIN NUMBER WASN'T INCLUDED BECAUSE MY CAR NEEDED TO BE CHECKED BECAUSE MY ENGINE WAS REPLACED DUE TO THE RECALL. I WAS TOLD BY THE TECHNICIAN HECTOR THAT MY CAR WAS FINE AND IT DIDN'T NEED TO BE INSPECTED BECAUSE HE WAS VERY CONFIDENT IN HIS WORK. HE STATED THAT PEOPLE WERE HAVING ENGINE FIRES BECAUSE MECHANICS DON'T KNOW WHAT THEY'RE DOING AND ARE INSTALLING THE ENGINES WRONG. MY CAR DOESN'T RUN THE SAME AFTER HAVING MY ENGINE REPLACED. IT RUNS AND IDLES ROUGH. I PUT IN NUMEROUS CALLS TO KIA ABOUT ISSUES WITH MY CAR AND I'M TOLD OVER AND OVER AGAIN THAT MY CASE MANAGER WILL CALL ME BUT IT'S BEEN WEEKS AND SHE HASN'T CALLED YET.

NHTSA ODI 11179741

Feb 5, 2019Fuel system

CHECK ENGINE LIGHT COMES ON AND UPON CHECK THE THE FUEL PUMP SENSOR HAS MADE 3 DIFFERENT SENSORS GO. MY FUEL JUMPS ALL OVER THE PLACE. FROM A FULL TANK TO EMPTY OR THE READING CHANGES WHILE DRIVING. THERE IS ALSO A SMELLS OF GAS THAT CAN BE SMELLED WHILE DRIVING AS WELL COMING FROM THE VENTS.

NHTSA ODI 11174514

Jan 28, 2019Fuel system

ALL OF A SUDDEN ONE DAY I WENT TO PUMP GAS AND IT IS SPITTING THE GAS BACK AT ME, I ONLY GOT TO PUT IN LIKE $1.80. WENT TO ANOTHER GAS STATION, SAME THING, IT WILL NOT LET ME PUMP GAS INTO IT. I TRY THE NEXT DAY AND I GET A LITTLE BIT OVER $2.00. I CALLED KIA, TOOK IT IN FOR SERVICE AND WAS TOLD IT NEEDS A FUEL TANK, FUEL PUMP AND A CANISTER, WITH LABOR COST ME $1436.76. MY DAUGHTER GETS GAS THE FIRST TWO TIMES AFTER THIS SERVICE AND LETS ME KNOW IT IS STILL SPITTING OUT GAS TOWARDS THE END OF FILLING UP. SO THE NEXT TIME (WHICH WAS A MONTH AFTER SERVICE) I GO TO FILL THE CAR. IMMEDIATELY IT KICKS THE GAS BACK OUT. I TRY PUMPING LIKE A SECOND OR TWO SECONDS OF GAS AT A TIME, THE GAS IS BUBBLES UP AND IT LITERALLY TAKES ME ALMOST 20 MINUTES TO PUMP $27 IN THE TANK. I HAVE ALREADY CALLED THE KIA STORE AFTER GAS TRIP NUMBER TWO AND HE THEN SAYS HE DOESN'T KNOW WHAT ELSE THEY CAN DO BECAUSE EVERYTHING IS NEW. SO AT THIS POINT I FEEL HELPLESS!! AND I AM NOT SELLING THIS CAR TO GET OUT OF IT TO BURDEN SOMEONE ELSE. I ALREADY SEE THINGS ONLINE THAT SCARES THE CRAP OUT OF ME JUST DRIVING THIS KIA WITH OTHER ISSUES REPORTED. NOW I HAVE A FUEL ISSUE, I AM A SINGLE MOTHER WITH A SINGLE DAUGHTER AND WE CAN NOT AFFORD A NEW CAR BUT I DO NOT KNOW WHAT TO DO.

NHTSA ODI 11172469

Jan 28, 2019Fuel system

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT NOTICED A STRONG ODOR OF FUEL THROUGH THE AIR VENTS WHEN DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 103,861.

NHTSA ODI 11172645

Dec 12, 2018EngineFuel systemFire

ON DECEMBER 9, 2018, I ATTENDED MY SON'S SOCCER TOURNAMENT ON A COLD SUNDAY AFTERNOON (APPROX. 30 DEGREES). DURING HALF-TIME I DECIDED TO SIT IN MY 2012 KIA OPTIMA TO WARM UP. AFTER 10 MINUTES OR SO, I SMELLED SOMETHING BURNING LIKE THE SMELL OF A BURNING ENGINE. I THEN NOTICED GREYISH BLACKISH SMOKE COMING OUT FROM THE HOOD OF THE VEHICLE WHICH QUICKLY TURNED INTO FLAMES. I IMMEDIATELY SHUT MY CAR OFF AND BARELY EXITED THE VEHICLE IN TIME. THE ENTIRE BOTTOM OF THE DRIVER'S DOOR, DRIVER'S FRONT WHEEL AND HOOD WAS ON FIRE. WITHIN A MATTER OF MINUTES, MY ENTIRE VEHICLE WAS ENGULFED IN FLAMES. IT SHOULD BE NOTED THAT I GOT A BRAND NEW ENGINE (SO THEY SAY) INSTALLED BY KIA JUST 8 MONTHS AGO DUE TO THE RECALL. THE CAR HAD BEEN MAKING A HORRIBLE NOISE SO I TOOK IT TO KIA AND THEY INFORMED ME THAT MY ENGINE WAS BAD AND PART OF A RECALL. THEY ORDERED THE ENGINE AND HAD IT INSTALLED IN A MATTER OF DAYS. ONCE AGAIN THIS WAS JUST 8 MONTHS AGO!! I AM CURRENTLY WORKING WITH MY INSURANCE COMPANY AND THE LOCAL FIRE DEPARTMENT TO DETERMINE THE CAUSE OF THE BLAZE HOWEVER, DUE TO THE SEVERITY OF THE DAMAGES, WE MAY NEVER KNOW WHAT THE TRUE CAUSE OF THE FIRE WAS IS WHAT WAS TOLD TO ME. KIA NEEDS TO GIVE ME AND THE HUNDREDS OF OTHERS WHO HAVE EXPERIENCE THIS TYPE OF TRAUMA SOME ANSWERS AS TO WHY THIS IS HAPPENING AND HOW THEY PLAN TO RECTIFY THIS SITUATION! THIS SHOULD NOT HAVE HAPPENED. I SHOULD HAVE BEEN ABLE TO SIT IN MY CAR IN 30 DEGREE TEMPERATURES FOR HOURS IF I WANTED WITHOUT IT GOING INTO FLAMES. I AM PLEADING WITH THE FEDERAL GOVERNMENT TO INVESTIGATE IMMEDIATELY. PLEASE REVIEW ALL OF THE PHOTOGRAPHS BELOW

NHTSA ODI 11160978

Mar 8, 2018Fuel systemAirbagsEngine

2012 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE ENGINE SEIZED. THE DOME LIGHT IN THE VEHICLE INADVERTENTLY TURNED ON. THE CAMSHAFT FAILED. *JS

NHTSA ODI 11023230

Nov 29, 2017EngineFuel system

1 STUMBLES ON ACCELERATION 2ACCELERATS WHEN SHIFTING REVERSE--DRIVE 3 ACCELERATES ON RIGHT HAND TURN .THESE PROBLEMS HAPPEN RANDOMLY IT.HAS. .HAPPENED 5 TIMES IN MOTIOM, CITY STREETS

NHTSA ODI 11051217

Sep 18, 2017Electrical systemBrakesFuel system

BRAKE PEDAL RELEASING AS I AM PUSHING DOWN ON IT COMING TO A STOP. HARD TO GET THE CAR TO COME TO A STOP AT TIMES. CAR IS MISSING ON ACCELERATION. CAMERA DOES NOT WORK 80-90% OF THE TIME. A/C STOPS WORKING WHEN SITTING STILL OR PARKED.

NHTSA ODI 11024006

Aug 8, 2017Fuel system

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START UNTIL A SECOND ATTEMPT WAS MADE. ONCE STARTED, THE CHECK ENGINE INDICATOR ILLUMINATED. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE MANAHAWKIN KIA DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE'S FUEL PUMP FAILED AND PREVENTED FUEL FROM REACHING THE ENGINE PROPERLY. THE VEHICLE'S FUEL PUMP ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 10/17/17*LJ *BF THE DASHBOARD "CHECK ENGINE LAMP" CAME ON AND STAYED ON. UPDATED 10/4/18*JB

NHTSA ODI 11013714

Jun 15, 2017Fuel system

TURBO FEED AND RETURN LINES LEAKING CAUSING IT TO LOSE OIL WHICH COULD CAUSE TO ENGINE FAILURE. I HAVE JUST HAD AN ISSUE WITH THE LINES LEAKING IN WHICH KIA WILL WARRANT THESE EVEN THOUGH THEY PLAY A VITIAL PART IN ENGINE OPERATION. CURRENTLY I HAVE SEEN MANY ISSUES ON FORUMS AND WEBSITES SO NOT JUST A FEW CARS. SHOULD HAVE A RECALL JUST LIKE THE ENGINE RECALL ISSUES. THIS COULD CAUSE THE ENGINE TO STALL THEREFORE DEATHS COULD OCCUR. THIS NEEDS TO BE SERIOUSLY RECALLED MAY CAUSE ENGINE FIRES FROM HEAT ON THE EXHAUST AND OIL LINE DIRECTLY ABOVE IT LEAKING.

NHTSA ODI 10995419

May 27, 2017SteeringEngineFuel system

ENGINE STARTED MAKING LOUD CLICKING NOISE LOST POWER WHILE DRIVING HOME ON BUSY HIGHWAY TOOK CAR TO NEAREST AUTO SHOP OWNER STATES SOUNDS LIKE INTERNAL ENGINE PROBLEM ADVISED TO HAVE CAR TOWED TO KIA DEALERSHIP HAD CAR TOWED ON 04/22/2017 TO DEALERSHIP. HAVE NOT RECEIVED ANY NOTICE OF A RECALL .CAR HAS BEEN SITTING AT DEALERSHIP FOR OVER A MONTH THEY CALLED AND STATED THAT CAR HAD INTERNAL ENGINE PROBLEMS BUT STILL HAVE NOT STARTED ON REPAIRING THE CAR HAS BEEN AT DEALERSHIP FOR OVER A MONTH.

NHTSA ODI 10991925

Apr 11, 2017Electrical systemEngineFuel system

MY CAR STARTED SMELLING LIKE BURNING PLASTIC AND THEN IT COMPLETED SHUT OFF. THANKFULLY I WAS ALREADY IN A TURNING LANE WHEN THIS HAPPENED. I ONLY HAD 60K MILES ON THE CAR AT THAT TIME. SEEMED LIKE AFTER MY ENGINE WAS REPLACED MY WINDOWS STOPPED ROLLING UP. THEN MY FUEL PUMP WENT OUT. I NOTICED THAT IT FELT LIKE SOMEONE WAS PRESSING ON MY BRAKE AS I WAS TRYING TO GO AND THEN MY TRACTION CONTROL LIGHT WOULD COME ON. WE FIXED THIS. NOW IT NOT EVEN A YEAR LATER AND ITS DOING IT ALL OVER AGAIN. THIS IS NOT SAFE AS PEOPLE ARE BEHIND ME WHEN THIS HAPPENS.

NHTSA ODI 10971831

Oct 20, 2016Fuel system

HIGH PRESSURE FUEL PUMP WENT OUT. AFTER CONTACTING DEALER FOR PART, I WAS TOLD THEY KEEP THEM IN STOCK BECAUSE IT WAS A COMMON PROBLEM. THE COST WAS $689 PLUS LABOR.

NHTSA ODI 10917550

Sep 6, 2016Electrical systemEngineFuel systemFire

THE CARE STALED AT LOW SPEED PULLED OVER SIDE OF ROAD AND SMOKE WAS COMING FROM ENGINE, OPENED THE HOOD AND FIRE HAD STARTED AT FRONT TOP OF ENGINE UNDER THE AIR CLEANER, SOME WARE, HAS NOT BEEN DETERMINED WHAT CAUSED IT.

NHTSA ODI 10903804

Aug 2, 2016Fuel systemElectrical systemSpeed controlBrakesFire

2012 KIA OPTIMA CAUGHT FIRE WHILE DRIVING 45 MPH & WAS UNABLE TO ACCELERATE/BRAKE. RECENTLY WAS TAKEN FOR SERVICE WITH NO ITEMS THAT WOULD CAUSE THE ISSUE...UPDATED 10/04/16 *BF *TR

NHTSA ODI 10892633

Mar 13, 2016Fuel system

"TAKATA RECALL" I HAVE A RATHER NEW KIA OPTIMA. AT 70,000 MILES MY HIGH PRESSURE FUEL PUMP COMPLETELY WENT OUT. THIS AFFECTED MY ABILITY TO START THE CAR AND ACCELERATE AS IT WS VERY HESITANT AND SHAKY. THE CAR WAS STATIONARY WHEN I REALIZED THE PROBLEM. I WAS ATTEMPTING TO START THE CAR AND REALIZED THAT IT TOOK A VERY LONG TIME TO START. AFTER REALIZING THIS, I IMMEDIATELY TOOK MY CAR TO A MECHANIC TO HAVE IT INSPECTED AND TOLD THAT THE HIGH PRESSURE FUEL PUMP WENT OUT. I ASKED HOW IT HAPPENED AND HE INFORMED ME THAT IT HAD NOTHING TO DO WITH MY DRIVING AND THAT IT IS VERY LIKELY THE PRODUCT OF A FAULTY FUEL PUMP BECAUSE THAT USUALLY DOESN'T HAPPEN WITH A CAR WITH ONLY 70,000 MILES ON IT.

NHTSA ODI 10846361

Feb 23, 2016Fuel system

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHEN STARTING THE VEHICLE, IT HAD A HARD START. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO LOSE ACCELERATION AND THE PEDAL STIFFENED. THE VEHICLE WAS TOWED TO A LOCAL INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

NHTSA ODI 10837745

Feb 5, 2016SuspensionElectrical systemFuel system

IM HAVING INTERMITTENT ELECTRICAL AND SUSPENSION PROBLEMS ALONG WITH SUDDEN INCREASES OF POWER INCREASE AND DECREASES. I WAS DRIVING TO MY LOCAL MALL BEFORE MY EVENING CLASS AND NOTICED MY CAR RADIO AND INSTRUMENT CLUSTER WHERE NOT OPERATING NO LIGHTS BUT CAR WAS RUNNING FINE. I HIT THE BRAKES WHILE COMING TO A STOP LIGHT IN A BUSY INTERSECTION HIT A SMALL BUMP THE CAR DECIDED TO ACCELERATE AND IT FELT AS IF THE SUSPENSION WAS LOOSE ON THE LEFT FRONT SIDE I HEARD IT RATTLE NOW THIS BUMP WASN'T BIG BY ANY MEANS AS I HIT THE BREAK I COULD FEEL THE BRAKES FIGHT WITH THE ENGINE THE BRAKE PEDAL ALSO SHOOK AT MY FEET. I QUICKLY PUT THE KIA IN NEUTRAL AND SHUT THE CAR OFF STILL AT THE LIGHT. PUT IT IN PARK AND RESTARTED MY CAR ALL LIGHT AND INSTRUMENT CLUSTER CAME ON ALONG WITH RADIO.MY OPTIMA FELT OK . BUT LATER I WENT TO CLASS GOT INTO MY CAR AND SHE WOULDN'T TURN OVER I HAD TO PRESS ON THE GAS TO GET IT TO START. I TOOK IT TO THE DEALER THEY SAID THEY COULDN'T FIND ANYTHING BESIDES MY HIGH TEMP FUEL PUMP WAS GIVING LOW PRESSURE CODES. I ONLY HAVE 80K ON THIS VEHICLE BUT KIA SAID THEY WILL NOT COVER IT. THIS A SERIOUS SAFETY ISSUE WHY IF MY KIDS WHERE IN THE CAR AND I DID GET INTO A SERIOUS ACCIDENT WITH THEM . THIS NEEDS TO BE ADDRESSED. SOMETHING NEEDS TO BE DONE BEFORE THERE IS A DEATH NO AFTER THE FACT.

NHTSA ODI 10824592

Dec 10, 2014Fuel systemElectrical system

2012 KIA OPTIMA SX CAR WENT INTO AUXILIARY MODE FIRST, BUT UPON PUSHING THE BUTTON THE PUSH START BUTTON A SECOND TIME THE ENGINE TURNED OVER AND STARTED. *MW THE CONSUMER HAD TO REPLACED THE TIRES, THERE WAS AN ISSUE WITH THE TURBO ACTUATOR AND THE RADIO WAS MAKING A STRANGE NOISE. THE CONSUMER STATED THE VEHICLE WOULD NOT START. THE VEHICLE WENT INTO AUXILIARY; WHERE THE AC, RADIO AND LIGHTS WERE ON. SHE TURNED THEM ALL OFF AND PUSHED THE START BUTTON AGAIN. THE VEHICLE TURNED OFF, WENT OUT OF AUXILIARY MODE AND SHE REMOVED HER FOOT FROM THE BRAKE. ON THE SECOND ATTEMPT, SHE REALIZED THE PEDAL WAS STILL ENGAGED, SHE TRIED PUMPING IT, TO RELEASE IT, BUT IT WOULD NOT. SHE VERIFIED THE GEAR WAS IN PARK. UPON PUSHING THE START BUTTON AGAIN, THE VEHICLE WENT INTO AUXILIARY MODE AGAIN. AFTER FIVE ATTEMPTS, SHE WAS ABLE TO START THE VEHICLE. *JB

NHTSA ODI 10658483

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Kia Optima Phev verdict →