Home · 2012 Kia Optima Phev · Complaints

What 916 owners told NHTSA about the 2012 Kia Optima Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (916)Crash / fire / injury (106)Engine (397)Steering (187)Electrical system (122)Brakes (87)Fuel system (54)Transmission & drivetrain (54)Airbags (48)Speed control (40)Body & structure (39)Lights (31)

397 of 916 complaints match · Engine · clear filters · page 12 of 16

Dec 18, 2018EngineFire

TL* THE CONTACT OWNED A 2012 KIA OPTIMA. WHILE DRIVING 50 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER, TURNED OFF THE ENGINE, AND EXITED THE VEHICLE. SECONDS LATER, THE VEHICLE CAUGHT ON FIRE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS TOWED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS TOTALED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 120,000.

NHTSA ODI 11162215

Dec 18, 2018SteeringAirbagsEngine

"TAKATA RECALL"WHILE DRIVING THIS CAR ON THE HIGHWAY I NOTICE NOISE COMING FROM THE FRONT. I'VE HAD PROBLEM WITH THIS SAME THING SINCE 2012, FIRST THE STRING IT WOULD PULL LEFT AND RIGHT ON ITS OWN WHILE DRIVE STRAIGHT. KIA SAID THEY WOULD FIX IT. THERE WAS A RECALL ON THIS PROBLEM,NOW MY RACK AND PINION IS BROKEN,AND THAT'S BECAUSE KIA REFUSE TO FIX THAT PROBLEM BACK IN 2012 WITH THE STRING. KIA SENT US A SETTLEMENT LETTER , WHICH STATES THEY WILL PAID US $531.95 BY MEANS OF A CHECK, IT STATES IT IS UNDERSTOOD AND AGREED THAT THIS SETTLEMENT IS A COMPROMISE OF DISPUTED CLAIMS AND DOES NOT CONSTITUTE, AN ADMISSION OF LIABILITY ON THE PART OF KIA. WE DID NOT SING THAT LETTER BECAUSE KIA CARS ARE NO GOOD! AND THERE HAS BEEN RECALLS SINCE THAT LETTER WAS SENT. THEY TRIED TO BLACK MAIL US WE DIDN'T FALL FOR THE SCAM. THE COMPANY KNOW THIS CAR IS NO GOOD. IF YOU NEED THAT LETTER SENT TO YOU I CAN DO THAT TO. SOMEONE COULD DIE BECAUSE OF THIS PROBLEM ITS DANGEROUS,I WORK IN THE MOUNTAINS THIS PROBLEM NEEDS FIXING NOW NOT LATER NOW!!!. SINCERELY, NEED THIS PROBLEM FIX *TR

NHTSA ODI 11162273

Dec 14, 2018Engine

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE DID NOT RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. PALM SPRINGS KIA (LOCATED AT 68130 KYLE RD, CATHEDRAL CITY, CA 92234, (760) 844-7200) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,725.

NHTSA ODI 11161440

Dec 14, 2018Electrical systemEngine

2012 KIA OPTIMA SX. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD THE CONSUMER STATED THE VEHICLE FILLED WITH SMOKE AND THE DASHBOARD SET ON FIRE. THE VEHICLE WAS A TOTAL LOSS. *JS

NHTSA ODI 11161628

Dec 12, 2018EngineFuel systemFire

ON DECEMBER 9, 2018, I ATTENDED MY SON'S SOCCER TOURNAMENT ON A COLD SUNDAY AFTERNOON (APPROX. 30 DEGREES). DURING HALF-TIME I DECIDED TO SIT IN MY 2012 KIA OPTIMA TO WARM UP. AFTER 10 MINUTES OR SO, I SMELLED SOMETHING BURNING LIKE THE SMELL OF A BURNING ENGINE. I THEN NOTICED GREYISH BLACKISH SMOKE COMING OUT FROM THE HOOD OF THE VEHICLE WHICH QUICKLY TURNED INTO FLAMES. I IMMEDIATELY SHUT MY CAR OFF AND BARELY EXITED THE VEHICLE IN TIME. THE ENTIRE BOTTOM OF THE DRIVER'S DOOR, DRIVER'S FRONT WHEEL AND HOOD WAS ON FIRE. WITHIN A MATTER OF MINUTES, MY ENTIRE VEHICLE WAS ENGULFED IN FLAMES. IT SHOULD BE NOTED THAT I GOT A BRAND NEW ENGINE (SO THEY SAY) INSTALLED BY KIA JUST 8 MONTHS AGO DUE TO THE RECALL. THE CAR HAD BEEN MAKING A HORRIBLE NOISE SO I TOOK IT TO KIA AND THEY INFORMED ME THAT MY ENGINE WAS BAD AND PART OF A RECALL. THEY ORDERED THE ENGINE AND HAD IT INSTALLED IN A MATTER OF DAYS. ONCE AGAIN THIS WAS JUST 8 MONTHS AGO!! I AM CURRENTLY WORKING WITH MY INSURANCE COMPANY AND THE LOCAL FIRE DEPARTMENT TO DETERMINE THE CAUSE OF THE BLAZE HOWEVER, DUE TO THE SEVERITY OF THE DAMAGES, WE MAY NEVER KNOW WHAT THE TRUE CAUSE OF THE FIRE WAS IS WHAT WAS TOLD TO ME. KIA NEEDS TO GIVE ME AND THE HUNDREDS OF OTHERS WHO HAVE EXPERIENCE THIS TYPE OF TRAUMA SOME ANSWERS AS TO WHY THIS IS HAPPENING AND HOW THEY PLAN TO RECTIFY THIS SITUATION! THIS SHOULD NOT HAVE HAPPENED. I SHOULD HAVE BEEN ABLE TO SIT IN MY CAR IN 30 DEGREE TEMPERATURES FOR HOURS IF I WANTED WITHOUT IT GOING INTO FLAMES. I AM PLEADING WITH THE FEDERAL GOVERNMENT TO INVESTIGATE IMMEDIATELY. PLEASE REVIEW ALL OF THE PHOTOGRAPHS BELOW

NHTSA ODI 11160978

Dec 12, 2018EngineFire

ON DECEMBER 10TH, 2018, MY DAUGHTER WAS DRIVING THE KIA OPTIMA 2012 FROM SAN ANTONIO TO HOUSTON ON I-10 E. AT 4:15 PM CST, THE ENGINE LIGHT AND MULTIPLE OTHER LIGHTS SUDDENLY CAME ON IN THE DISPLAY AND THE CAR SLOWED TO A STOP BEFORE EXIT 591 (SCHERTZ). SHE WAS ABLE TO PULL IT TO THE RIGHT-SIDE CURB OF THE HIGHWAY WHILE THE CAR WAS SLOWING AND IT STOPPED COMPLETELY. SHE TRIED RESTARTING THE CAR A FEW TIMES, IT WOULD NOT START, AND SHE QUICKLY NOTICED SMOKE COMING FROM THE FRONT HOOD SO SHE IMMEDIATELY EXITED THE VEHICLE. SHE THEN CALLED 911 AS THE SMOKE GOT WORSE AND A FEW NEARBY DRIVERS HELPED HER QUICKLY GET AS MUCH OF HER STUFF FROM THE CAR AS POSSIBLE. THEN THEY ALL MOVED ACROSS TO A SAFE PLACE AND WITHIN 10 MINUTES THE CAR HAD CAUGHT ON FIRE (BY 4:25 PM). SEE PICTURES ATTACHED. THE POLICE ARRIVED AND BLOCKED THE HIGHWAY AND AFTER A WHILE THE FIRE TRUCK ARRIVED. IT TOOK SOME TIME TO PUT OUT THE FIRE AS THEY WERE WAITING UNTIL THE HALF TANK OF GAS COMPLETELY BURNED. I HAD A FEW RECALL LETTERS FROM KIA, SO I HAD TAKEN THE CAR ON NOVEMBER 30TH TO THE DEALERSHIP IN CONROE (COWBOY KIA) AND THEY TOOK CARE OF ALL THE RECALLS ' A TOTAL OF 3 ITEMS INCLUDING THE ACU WIRING EXTENSION INSTALLATION. THE DEALER ALSO DID A MULTI-POINT FREE INSPECTION AND REPORTED EVERYTHING WAS IN GOOD CONDITION. THE CAR HAD AROUND 54,000 MILES. I ALSO HAD AN OIL CHANGE RECENTLY ON SEPTEMBER 15TH, 2018.

NHTSA ODI 11161031

Dec 11, 2018Engine

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE THE VEHICLE WAS BEING TOWED TO A REPAIR SHOP, THE CONTACT WAS INFORMED THAT THERE WERE METAL SHAVINGS IN THE OIL. THE CONTACT WAS INFORMED BY THE REPAIR SHOP THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

NHTSA ODI 11160830

Nov 28, 2018EngineFire

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 35 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND EXITED THE VEHICLE. FIVE MINUTES LATER, THE VEHICLE BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA ODI 11154618

Nov 28, 2018Engine

WASTE GATE ROD GOES OUT OF CORRECT SPECS CAUSING LOSS OF POWER ON VEHICLE. NOT ABLE TO ACCERLERATE FROM TAKE OFF WHILE CHECK ENGINE LIGHT STAYS ILLUMINATED

NHTSA ODI 11154644

Nov 19, 2018Engine

SXT MODEL 82K MILES. WAS DRIVING ON THE HIGHWAY AND WAS ACCELERATING TO MOVE INTO RIGHT LANE WHEN THE ENGINE CUTOFF. I WAS ABLE TO COAST TO THE SHOULDER LUCKILY WITHOUT GETTING HIT. THE CAR WOULD POWER ON BUT THE ENGINE WOULD NOT START AT ALL. CHECK ENGINE LIGHT AND OIL LIGHT WERE LIT UP. CALLED FOR TOW. THE NEXT MORNING KIA EVALUATED THE CAR THE NEXT MORNING AND TOLD ME IT WAS AFFECTED BY THE ENGINE AND COOLING RECALL 17V224000. I HAD TAKEN MY CAR IN MONTHS PRIOR FOR THE SAME RECALL BUT WAS TOLD THAT I WAS NOT AFFECTED. THIS IS A VERY DANGEROUS THING TO HAVE HAPPEN TO DRIVERS ESPECIALLY AFTER BEING TOLD YOU ARE NOT AFFECTED.

NHTSA ODI 11152557

Oct 21, 2018Engine

I WAS DRIVING ON THE HIGHWAY AT 65MPH WHEN THE PINGING STARTED. AFTER GETTING OFF THE HIGHWAY IT GOT LOUDER AS THE RPM DROPPED. BECOMING LOUDEST AT 3,000-4,000RPM. AT THIS POINT THE PINGING BECAME VERY LOUD. I PULLED OVER TO CONFIRM NOISE COMING FROM ENGINE. ENGINE BECAME ROUGH AS KNOCKING CONTINUED. POWER LOSS ENSUED AND I DROVE THE CAR SEVERAL MILES TO MY MECHANIC. HE CONFIRMED IT WAS A ROD KNOCK. I WAS TOLD A YEAR AGO, AT SAN DIEGO KIA, THAT MY ENGINE WOULD NOT SUFFER THE RECALL ISSUED FOR MY MODEL. THIS WAS A YEAR AGO. MAINTENANCE HAS BEEN KEPT UP WITH AND NO ACCIDENTS HAVE OCCURRED SINCE I ACQUIRED THE VEHICLE.

NHTSA ODI 11141660

Oct 15, 2018EngineFire

TL* THE CONTACT OWNED A 2012 KIA OPTIMA. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND COMPLETELY SHUT OFF. ALSO, THE CONTACT HEARD AN ABNORMAL NOISE UNDER THE HOOD WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TAKEN TO KIA OF GREENVILLE (2424 LAURENS RD, GREENVILLE, SC 29607, (864) 516-2700) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED. AFTER THE ENGINE WAS REPLACED, FLAMES WERE DETECTED UNDER THE HOOD OF THE VEHICLE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A LOCAL TOW LOT AND DECLARED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 141,000. *TT VIN IS INVAILD *JB

NHTSA ODI 11140474

Oct 4, 2018Body & structureEngineFire

DRIVING MY 2012 KIA OPTIMA ON THE HIGHWAY. NOTICED THE SMELL OF SMOKE THEN VISUALLY SAW SMOKE. BEGAN TO PULL OVER AND FLAMES BEGAN TO BILLOW FROM UNDER THE HOOD. THE BRAKES WERE NOT OPERATIONAL. ROLLED TO A STOP AND EXITED THE VEHICLE. CAR WAS FULLY ENGULFED WITHIN A MINUTE.

NHTSA ODI 11133307

Oct 2, 2018Electrical systemEngineFire

MY CAR JUST TURNED OFF WITH SEVERAL FLASHING LIGHTS WHILE DRIVING. I TRIED TO START THE CAR AND NOTHING BUT A SLIGHT TICK. I RETURNED TO THE CAR WITH JUMPER CABLES TO SEE IF IT WAS THE BATTERY AND BEFORE I TRIED THE JUMPER CABLES I TRIED ONE MORE TIME TO START AND THE ENGINEER CAUGHT ON FIRE. THE CAR DID NOT TURN OVER OR SEEMED TO BE RUNNING.

NHTSA ODI 11132956

Oct 1, 2018EngineCrashFire1 injury

TL* THE CONTACT OWNED A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY STALLED AND COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (SUPERIOR KIA, 260 W. MITCHELL AVE, CINCINNATI, OH) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY. THE ENGINE WAS REPLACED AND THE FAILURE WAS REMEDIED. LATER, WHILE DRIVING APPROXIMATELY 65 MPH, A LOUD BOOMING NOISE WAS HEARD AND SMOKE AND FLAMES WERE PRESENT COMING FROM THE ENGINE COMPARTMENT. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO AN ONCOMING VEHICLE. AFTER EXITING THE VEHICLE, A LOUD EXPLOSION OCCURRED FROM THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE FRONT DRIVER SUSTAINED A MINOR HEAD INJURY, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED OF THE CRASH. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 118,000.

NHTSA ODI 11132429

Sep 14, 2018EngineFire

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHOOK AND STALLED WITHOUT WARNING. DURING THE FAILURE, A KNOCKING NOISE WAS HEARD FROM THE ENGINE COMPARTMENT. THE CONTACT EXITED THE VEHICLE, LIFTED THE HOOD, REMOVED THE OIL CAP, AND NOTICED SMOKE. FURTHERMORE, THE CONTACT SMELLED A BURNING ODOR AS SMOKE ESCAPED FROM THE VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000.

NHTSA ODI 11129587

Sep 10, 2018Engine

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 30 MPH, THE CONTACT HEARD A KNOCKING AND CLICKING NOISE COMING FROM THE ENGINE. THE ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO A SAFE AREA. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR CERTIFIED MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,600.

NHTSA ODI 11128399

Sep 5, 2018Engine

ENGINE SEIZED

NHTSA ODI 11124498

Aug 24, 2018Electrical systemEngineFire

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED BLACK SMOKE COMING FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN TO VALUE KIA (6915 ESSINGTON AVE, PHILADELPHIA, PA 19153, 215-937-1000) WHERE IT WAS DIAGNOSED THAT THE COOLING AND ELECTRICAL SYSTEMS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,630.

NHTSA ODI 11122146

Aug 22, 2018AirbagsEngine

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE ENGINE INDICATOR KEPT ILLUMINATING AND AN ABNORMAL NOISE WAS HEARD FROM THE ENGINE COMPARTMENT. THE VEHICLE STALLED. THE CONTACT WAS UNSURE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) ALTHOUGH THE FAILURES WERE IDENTICAL. MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE DEALER (DESTINATION KIA, 760 CENTRAL AVE, ALBANY, NY 12206, (518) 478-8036) STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE ENGINE ASSEMBLY FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11121654

Jul 27, 2018Engine

'TAMARA RECALL' I OWED THE VEHICLE FOR NOT EVEN 1 YEAR AFTER FINANCING IT FROM A USED CAR LOT. I DROVE THE VEHICLE FROM MY HOME TOWN COLORADO SPRINGS TO FORT RILEY KS AFTER PURCHASING VEHICLE. THIS IS WHERE I WAS STATIONED. I DROVE FROM FORT RILEY KS TO ALBUQUERQUE NM FOR EASTER IN APRIL 2017 TO VISIT FAMILY. WHEN I RETURNED HOME IT STARTED SHAKING AND MAKING NOISES AND CHECK ENGINE LIGHT CAME ON. THE ERROR CODES WERE READ AND INDICATED IT WAS A CYLINDER MISFIRE. THE SAME TIME THIS ISSUE HAPPENED I GOT A RECALL FOR METAL SHAVINGS IN ENGINE CRANKSHAFT. I TOOK VEHICLE TO KIA AND THEY SAID THEY WILL NOT FIX THE RECALL UNTIL THE CYLINDER MISFIRE IS FIXED. THEY RECOMMENDED A COMPLETELY NEW ENGINE. IF I BUY A WHOLE NEW ENGINE THEN THEY GET OUT OF DOING THE RECALL. I WAS THEN DEPLOYED TO POLAND FOR 1 YEAR AND RECENTLY RETURNED AND THERE IS STILL NOTHING DONE ABOUT IT. SOUNDS KINDA FISHY TO ME. KIA IS HEATING AROUND THE BUSH. I CAN NOT EVEN DRIVE THE VEHICLE.

NHTSA ODI 11114085

Jul 19, 2018Electrical systemEngineFire

DRIVING ON INTERSTATE 84 W. CAR SUDDENLY CAUGHT ON FIRE OCTOBER 20, 2017. PASSENGER SAW SMOKE FROM FRONT SEAT. DRIVER PULLED-OVER. WE GOT OUT OF CAR. SAW FIRE UNDERNEATH. MOVED AWAY, CAR GRADUALLY BECAME ENGULFED IN FLAMES. FILED REPORT IN CONNECTICUT. INCIDENT NUMBER 17-0000359 SANDY HOOK FD FIRE DEPARTMENT RESPONDED. 61,852 MILES

NHTSA ODI 11112486

Jul 17, 2018EngineFire

I DROVE MY VEHICLE HOME FROM WORK (12 MILES), PARKED IN MY DRIVEWAY (VEHICLE TURNED OFF, NOT RUNNING) AND WALKED INSIDE. I SAT DOWN AND WITHIN A COUPLE OF MINUTES I HEARD A LOUD POP, I LOOKED OUTSIDE TO SEE FLAMES COMING FROM UNDER THE HOOD OF MY CAR. BY THE TIME THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE, THE CAR HAD BURNED TO THE GROUND AND HAD MELTED ALL OF THE SIDING OFF OF THE FRONT OF MY GARAGE.

NHTSA ODI 11112053

Jun 13, 2018EngineFire

WHILE MY FAMILY AND I WERE DRIVING HOME AT A SPEED OF 45MPH WE LOST ENGINE POWER AND BRAKES. UPON THE VEHICLE FINALLY STOPPING, BLACK SMOKE BEGAN TO POUR OUT OF THE ENGINE COMPARTMENT. WE IMMEDIATELY EXITED THE VEHICLE AND SAW FLAMES BEGIN TO SPREAD FROM THE ENGINE. WE WERE NOTIFIED BY AN OFF DUTY DEPUTY THAT HE WAS GOING THE OPPOSITE DIRECTION WHEN HE SAW US WITH A FIRE UNDERNEATH OUR VEHICLE WHILE STILL MOVING. THE VEHICLE ULTIMATELY WENT UP IN FLAMES ALONG WITH EVERYTHING WE HAD INSIDE.

NHTSA ODI 11101703

Jun 10, 2018Engine

WE BOUGHT THIS CAR BRAND NEW IN 2012. IT IS 6 YEARS OLD. WE WERE NOTIFIED OF AN ENGINE RELATED RECALL IN 2017. WE TOOK THE CAR IN TO GET THE RECALL (S) LOOKED AT (THERE WERE 3 OTHER RECALLS TOO) IN OCTOBER 2017. THEY NOTIFIED US THAT OUR ENGINE WAS FINE AND DID NOT NEED REPLACED. IN MAY 2018 I WAS DRIVING IN A 70 MPH AREA OF THE INTERSTATE, TRIED TO ACCELERATE, HEARD A LOUD CLICKING SOUND, ALL OF THE WARNING LIGHTS COME ON AND THE ENGINE TURNED OFF. I TURNED ON THE HAZARD LIGHTS AND WAS ABLE TO COAST TO THE SHOULDER, LUCKILY THE TRAFFIC AROUND ME WAS LIGHT AND TWO YOUNG CHILDREN WERE NOT IN THE CAR WITH ME. THE CAR IS RIGHT OUTSIDE OF THE WARRANTY PERIOD. I NO LONGER HAVE A VEHICLE, EVEN THOUGH I JUST BOUGHT A BRAND NEW CAR THAT IS ONLY 6 YEARS OLD. I AM EXTREMELY DISAPPOINTED IN KIA AND WILL NEVER RECOMMEND BUYING A KIA.

NHTSA ODI 11100737

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Kia Optima Phev verdict →