What 828 owners told NHTSA about the 2012 Jeep Wrangler 4-door 4xe

RECEIVED THE RECALL SAFETY NOTICE AND BROUGHT THE JEEP INTO FIELDS IN GLENCOE, IL. WAS TOLD THE PART WAS ON BACKORDER. IT HAS BEEN 3 MONTHS AND THE PART STILL IS NOT IN. CALLED TO CHECK AND THEY SAY THAT ONLY ONE PART GETS SENT EVERY 14 DAYS AND PEOPLE SINCE AUGUST HAVE BEEN WAITING. I'M NOW #100 ON THE LIST. IF I DO THE MATH CORRECT IN 4 YEARS I'LL GET THE PART. HELLO? IS ANYONE OUT THERE? SAFETY RECALL!!! THIS IS RIDICULOUS. CALLED CHRYSLER AND THEY SAID THE PARTS ARE SENT AS SOON AS POSSIBLE. MAYBE THEY SHOULD GO TO A DIFFERENT PROVIDER. *TR

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING ONE RECALL PART PER 14 DAYS. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/20/14*LJ THE CONSUMER STATED THERE WAS ANOTHER RECALL BUT THE CONSUMER DOES NOT LIVE NEAR A DEALER. THE DEALER HAS REFUSED TO SEND THE NECESSARY PART TO A DIFFERENT DEALER IN ORDER TO COMPLETE THE REPAIRS. UPDATED 03/20/2014 *JS

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TL- THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE CONTACT WAS INFORMED BY THE DEALER AND THE MANUFACTURER THAT THE PART TO REPAIR THE VEHICLE WAS ONLY AVAILABLE EVERY FOURTEEN DAYS. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME. RK

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME TO HAVE THE REPAIR PERFORMED. THE RECALL NOTIFICATION WAS RECEIVED OCTOBER 2013. THE CONTACT STATED THAT THE TIE ROD AREA WAS EXHIBITING SEPARATION, AS LISTED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 14,645.

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN , STEERING) AND WAS INFORMED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) AND THE DEALER ADVISED THE CONTACT THAT THEY WERE ONLY RECEIVING ONE PART EVERY FOUR TO SIX WEEKS. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/18/14

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2012 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO TRANSMISSION OIL COOLER TUBE RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, THE PART(S) FOR THE RECALL, WERE NOT AVAILABLE.

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2012 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO TRANSMISSION OIL COOLER TUBE RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE CONSUMER STATED SHE FINDS IT UNACCEPTABLE, SINCE SHE RECEIVED THE RECALL, LAST YEAR. THE DEALER STATED, THEY WERE ONLY ALLOWED TO ORDER ONE PART, PER WEEK. *JB

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PART UNAVAILABILITY. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.

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SINCE DECEMBER 2013 I HAD TAKEN MY VEHICLE INTO THE DEALER FOR RECALL REPAIR AND WAS TOLD THAT THE PART TO DO THE REPAIR HAD TO BE ORDERED. NOW IT IS FEBRUARY 2014 AND THE DEALER IS STILL STATING THAT THEY HAVE NOT RECEIVED THE PART FROM THE FACTORY TO DO THE REPAIR YET. *TR

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND WAS INFORMED BY THE DEALER THAT THEY ONLY RECEIVED ONE RECALL KIT EVERY TWO WEEKS. THE CONTACT STATED THAT SHE WAS LISTED AS NUMBER 56 ON THE LIST FOR THE REMEDY PART, WHICH THE CONTACT BELIEVED SURPASSED REASONABLE TIME TO REPAIR A DEFECT. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS ONLY RECEIVING ONE RECALL KIT PER MONTH. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED JUNE 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

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PLEASE HELP. I HAVE RECEIVED MANY CHRYSLER NOTIFICATIONS REGARDING A SAFETY RECALL ON MY JEEP. (ONE COMPONENT RUBS UP AGAINST THE TRANSMISSION AND CAUSES IT TO LEAK). I STARTED GETTING THESE RECALL NOTICES IN NOVEMBER, 2013. I HAVE CALLED GRAPEVINE JEEP MANY TIMES TO GET AN APPOINTMENT. THEY CONTINUE TO TELL ME THAT THERE ARE NOT ENOUGH PARTS FROM CHRYSLER AND I AM ON A WAITING LIST OF OVER 40 PEOPLE. WHY ARE THERE NO PARTS AND CHRYSLER CONTINUES TO SEND OUT NOTICES OF SAFETY ISSUES. THIS CONCERNS ME VERY MUCH. PLEASE HELP RESOLVE THIS ISSUE AND PUT THE HEAT ON CHRYSLER TO MAKE US SAFE. I WILL BE HAPPY TO CONTACT THE LOCAL NEWS STATIONS HERE. I LOVE MY JEEP, HOWEVER, I'M FAR FROM EXCITED ABOUT THE SALES/SERVICE THAT CHRYSLER (MY NEAREST DEALERSHIP) OFFERS. I DREAD DEALING WITH THEM. THANK YOU IN ADVANCE FOR YOUR PROMPT NEEDED ATTENTION TO THIS MATTER. *TR

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION AUGUST 2013. THE DEALER ADVISED THAT THEY ONLY RECEIVED ONE PART PER WEEK AND THE CONTACT WOULD BE PLACED ON A WAITING LIST THAT COULD PUSH THE REPAIR BACK OUT UNTIL THE FOLLOWING SUMMER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 03/25/14 *BF THE CONSUMER STATED IT HAS BEEN 8 MONTHS, AND SHE WAS STILL UNABLE TO GET THE RECALL COMPLETED. UPDATED 04/01/14

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SAFETY RECALL N28/NHTSA 13V-234 NOTIFICATION CODE N28 NOTICE RECEIVED APPROX. 4 MONTHS AGO. WENT TO THE DEALERSHIP THIS AM 2/5/2014 TO HAVE THE REPAIR DONE. DEALER SAID THAT THEY ONLY GET ONE PART PER MONTH SO THEY PUT ME ON A WAIT LIST. APPARENTLY THERE ARE 15 AHEAD OF ME AT JONES FORD/CHRYSLER IN WICKENBURG AZ. SO IT LOOKS LIKE A YEAR PLUS WAIT. CAN'T BE MUCH OF A PART REGARDING THE ISSUE SO AM AT A LOSS AT THE DELAY. THE FAILURE HOWEVER CAN RESULT IN A INCIDENT. SOME PRODDING TO GET PARTS OUT TO THE DEALERS MAY BE IN ORDER. *TR

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I RECEIVED A LETTER THAT THERE WAS A RECALL ON THE TRANSMISSION OIL COOLER TUBE (SAFETY RECALL N28/ NHTSA 13V-234). I TOOK MY VEHICLE IN OCT 30, 2013 AND WAS TOLD THE PARTS WERE ORDERED AND I WOULD BE NOTIFIED WHEN PARTS ARRIVE. 2 MONTHS LATER I WAS STILL NOT NOTIFIED OF THE PARTS ARRIVING. I CALLED THE DEALERSHIP AND WAS TOLD THERE WAS A 2 YEAR WAITING PERIOD FOR THE PART. I WAS TOLD IT WAS SUPPOSEDLY ON ORDER ALREADY AND TO SEE IF IT HAD COME IN. THEY SAID IT WAS NEVER ORDERED AND WOULD CALL ME RIGHT BACK. IT HAS BEEN NEARLY 3 WEEKS AND I HAVE RECEIVED NO CALL BACK. ON MY RECALL LETTER IT STATED THAT IF A DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT IN A REASONABLE TIME, THAT I MAY FILE A WRITTEN COMPLAINT. THAT IS WHAT I AM HERE TO DO. *TR

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING ONE PART EVERY TWO WEEKS. THE CONTACT FELT THAT BECAUSE THE FAILURE WAS REPORTED JUNE 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JANUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT IN JULY OF 2013, HE RECEIVED NOTIFICATION NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN , STEERING). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) BUT WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE REMEDY PART WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE MANUFACTURER ISSUED ONLY ONE PART EVERY FOURTEEN DAYS. THE CONTACT WAS PLACED ON A MASSIVE WAITING LIST, WHICH HE WAS ADVISED COULD BE APPROXIMATELY SEVEN MONTHS BEFORE HER VEHICLE COULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT IN LATE JANUARY 2014, HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ). THE CONTACT STATED THAT HE CONTACTED THE DEALER WHO MENTIONED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE JANUARY OF 2014. THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION DECEMBER 2013. THE MANUFACTURER ADVISED THE CONTACT THAT THE DEALER ONLY RECEIVED ONE PART PER WEEK. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/12/14*LJ

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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LETTER TO THE ADMINISTRATOR FROM CONSTITUENT RE RECALL N28/ NHTSA/3V-234 ON A 2012 JEEP WRANGLER. *SMD THE DEALER INFORMED THE CONSUMER, THEY ONLY RECEIVED PARTS ONCE A WEEK, AND HER NAME SHOULD HAVE BEEN PLACED ON A LIST. HOWEVER, THE CONSUMER STATED NO ONE INFORMED HER OF THAT. THE CONSUMER HAS SINCE RECEIVED A SECOND NOTICE. *JB

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I RECEIVED A RECALL NOTICE N28 TRANSMISSION OIL COOLER TUBE FROM CHRYSLER. I REACHED OUT TO THE DEALERSHIP TO SCHEDULE THE WORK ON THE RECALL AND WAS TOLD THEY DIDN'T HAVE THE PARTS AND WERE RECEIVING 1 PART EVERY 2 WEEKS AND THEY HAD 400 PEOPLE ON A WAITING LIST. I CALLED ANOTHER DEALER AND WAS TOLD A SIMILAR STORY AND AT BEST CASE WOULD BE 6 MONTHS BEFORE THEY COULD HAVE A PART FOR ME. THE RECALL MENTIONS POTENTIAL FOR A TRANSMISSION ISSUE WHICH COULD RESULT IN INCREASED RISK FOR A CRASH. I CALLED CHRYSLER AS WELL AND ALL THEY COULD TELL ME WAS SORRY THEY DON'T HAVE ENOUGH PARTS. SO I AM SUPPOSED TO DRIVE AN UNSAFE VEHICLE AND HOPE THAT NOTHING GOES WRONG IN THE 6 MONTHS BEFORE THEY MAYBE HAVE A PART? THIS IS UNREAL THAT A NOTICE IS SENT OUT WARNING OF INCREASED RISK AND THEN I AM TOLD BY CHRYSLER THEY CANT DO ANYTHING AND THAT THEY ARE SORRY. REGARDLESS OF WHY, THE FACT IS THERE ARE HUNDREDS OF UNSAFE VEHICLES OUT THERE THAT CAN NOT BE FIXED AND NOTICES ARE BEING SENT OUT TELLING THE CONSUMER TO TAKE THEM IN AND GET THEM FIXED? WHY SEND THE RECALL NOTICE IF YOU CANT FIX THE PROBLEM? WHAT IS BEING DONE TO PROTECT ME AS A CONSUMER WITH A VEHICLE THAT THE MANUFACTURER HAS TOLD ME COULD BE UNSAFE AND NOW HAS A HIGHER POTENTIAL RISK FOR A CRASH AND THEIR ONLY ANSWER IS "SORRY"? *TR

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