What 828 owners told NHTSA about the 2012 Jeep Wrangler 4-door 4xe

I RECEIVED MY SECOND NOTICE FOR A RECALL INVOLVING THE TRANSMISSION OIL COOLER TUBE WHICH MAY EFFECT THE POWER STEERING FLUID RETURN TUBE OR TRANSMISSION ITSELF. I CALLED THE DEALER TO SCHEDULE AN APPOINTMENT FOR THE WORK TO BE DONE, I WAS ADVISED BY DEALERSHIP THAT I WILL BE PLACED ON THE WAITING LIST OF OVER 140 PEOPLE AS THE PART IS ON BACKORDER AND THEY ARE ONLY ALLOWED TO ORDER 1 PART (FOR THIS RECALL) EVERY 14DAYS. I CONTACTED CHRYSLER AND WAS ADVISED THIS IS CORRECT, THEY LIMIT THE PART TO DEALERSHIPS SINCE IT MUST BE DISTRIBUTED EVENLY NATIONWIDE. WHEN I ASKED, "WHY THE PART ISN'T BEING MADE IN MASS PRODUCTION TO ACCOMMODATE THE NEED REQUIRED TO FULFILL THIS RECALL?", CHRYSLER DID NOT HAVE AN ANSWER. I'D LIKE TO KNOW HOW THE CONSUMER IS SUPPOSED TO FEEL SAFE IN THEIR VEHICLE THAT IS KNOWN TO HAVE A PROBLEM (HENCE THE RECALL) WHEN THE MANUFACTURER DOESN'T FEEL IT NECESSARY TO SUPPLY THE PARTS NEEDED TO FIX THE VEHICLES. A RECALL DOESN'T DO ANYONE ANY GOOD IF THE PARTS AREN'T READILY AVAILABLE TO CORRECT THE PROBLEMS. THIS SEEMS MORE LIKE A STALL TACTIC FROM THE MANUFACTURER TO RENEGE ON THEIR RESPONSIBILITY. *TR

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS VERY CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE CURRENT MILEAGE WAS 20,000.

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THIS IS A RECALL THAT HAS NOT BEEN FIXED I HAVE CALLED DEALERSHIPS SINCE 2013 AND NO ONE HAS CALL ME BACK. THIS RECALL IS FOR THE TRANSMISSION OIL COOLER TUB MAY COME IN CONTACT WITH POWER STEERING FLUID RETURN TUBE. PROLONGED CONTACT WITH THE TUBES COULD CAUSE A LEAK IN THE TRANSMISSION OILER COOLER TUBE. OPERATING THE VEHICLE WITH INSUFFICIENT TRANSMISSION FLUID MAY CAUSE DAMAGE TO THE TRANSMISSION AND A LOSS OF TRANSMISSION FUNCTION WHICH INCREASES THE RISK OF A CRASH. *TR

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PART NEED WAS UNAVAILABLE TO PERFORM A REPAIR. THE DEALER STATED THAT ONE REMEDY KIT WAS BEING SENT EVERY TWO WEEKS BY THE MANUFACTURER. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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I HAVE RECEIVED TWO RECALL NOTICES ABOUT AN OIL COOLER TUBE AND POWER STEERING FLUID RETURN TUBE CONTACT. I HAVE CONTACTED THE DEALERSHIP MULTIPLE TIMES, BUT THEY HAVE TOLD ME THAT GM WILL ONLY SEND ONE PART EVERY TWO WEEKS, AND THEY HAVE YET TO RECEIVE ANY PARTS FOR THE RECALL. THIS ISSUE NEEDS TO BE RESOLVED. *JS

NHTSA ODI 10585629

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V234000 (POWER TRAIN , STEERING) HOWEVER, HE WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/10/14 THE CONSUMER STATED THE DEALER CALLED TO INFORM HIM, THE PART WAS AVAILABLE. UPDATED 07/03/14

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWERTRAIN, STEERING). THE CONTACT STATED THAT THE REPAIRS WERE NOT PERFORMED WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.

NHTSA ODI 10585633

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONLY TWO RECALL KITS PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL- THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT BEING SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. AZ

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V234000 (POWER TRAIN, STEERING) BUT HE WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN AND STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO AND WAS TOLD BY THE LOCAL DEALER THAT HE WAS ON A MASSIVE WAITING LIST. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10585430

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) AND WAS INFORMED BY THE DEALER THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE CURRENT MILEAGE WAS 37,000.

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I RECEIVED A SAFETY RECALL NOTICE IN AUGUST 2013 (SAFETY RECALL NOTICE) N28/NHTSA 13V-234. JEEP HAS STILL NOT MADE PARTS AVAILABLE TO FIX THE PROBLEM. AFTER 9 MONTH IT HARD FOR ME TO BELIEVE THEY ARE STILL WAITING FOR PARTS TO FIX MY JEEP. I AFRAID TO TAKE TO JEEP OUT IN FEAR I WILL GET STRANDED. *JS

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS NOT RECEIVING THE NECESSARY PARTS. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10585193

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME TO REPAIR. THE DEALER CONTINUOUSLY STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS 2012 JEEP WRANGLER. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V234000(POWER TRAIN, STEERING). THE CONTACT STATED THAT REPAIRS WERE NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED TO THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.

NHTSA ODI 10585350

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THE CONTACT THAT THE REMEDY PART WOULD NOT BE AVAILABLE FOR 72 WEEKS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10585351

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) AND WAS INFORMED BY THE DEALER AND MANUFACTURER THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

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TL* THE CONTACT OWNS 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS VERY CONCERNED FOR HIS SAFETY SINCE THE PARTS FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE CURRENT MILEAGE WAS 13,700.

NHTSA ODI 10584885

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V234000 (POWER TRAIN, STEERING) BUT WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE...UPDATED 06/04/2014*BF THE CONTACT STATED THE DEALERSHIP ONLY RECEIVES 3 PARTS A MONTH TO REPAIR VEHICLES. UPDATED 06/06/2014 *JS

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I RECEIVED A NOTIFICATION A FEW MONTHS AGO OF A RECALL ON THE TRANSMISSION OIL COOLER TUBE WHICH COULD LEAD TO A CRASH. I CONTACTED MY DEALER & HAVE BEEN WAITING FOR AN APPOINTMENT TO ADDRESS THIS RECALL. AS OF MY LAST CONVERSATION WITH HIM A FEW DAYS AGO, HE INFORMED ME THAT IT WOULD BE AT THE VERY LEAST 9 MONTHS BEFORE HE COULD SCHEDULE AN APPOINTMENT, THAT HE WAS NOT RECEIVING THE PARTS FROM JEEP. IN THE INTERIM MY 17 YEAR OLD DAUGHTER IS DRIVING AN UNSAFE VEHICLE WHICH JEEP ITSELF ISSUED A RECALL FOR AND THEY ARE APPARENTLY NOT HONORING THIS RECALL, AND ARE UNCONCERNED THAT THEY ARE PUTTING THEIR CUSTOMERS IN DANGER.

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT WAS CONCERNED FOR SAFETY BECAUSE THE PARTS NEEDED TO SERVICE THE VEHICLE UNDER RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) WERE STILL NOT AVAILABLE. THE DEALER WAS CONTACTED AND THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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