Home · 2012 Jeep Wrangler 4-door 4xe · Complaints

What 828 owners told NHTSA about the 2012 Jeep Wrangler 4-door 4xe

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (828)Crash / fire / injury (47)Transmission & drivetrain (282)Steering (204)Engine (172)Electrical system (147)Airbags (128)Fuel system (45)Brakes (44)Visibility & wipers (41)Body & structure (30)Electronic Stability Control (esc) (30)

128 of 828 complaints match · Airbags · clear filters · page 4 of 6

Jan 27, 2017Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10947902

Jan 9, 2017Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10943865

Dec 28, 2016Airbags

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10937958

Dec 16, 2016Airbags

TAKATA RECALL - MY AIRBAG LIGHT IS ON AND CHRYSLER WILL NOT COVER THE REPAIRS. THE VEHICLE WAS STARTED IN THE MORNING AND THE LIGHT CAME ON AND HAS YET TO GO OFF.

NHTSA ODI 10935666

Dec 15, 2016Airbags

THE CLOCKSPING WENT BAD IN MY VEHICLE AND I WAS TOLD IT IS NOT UNDER WARRANTY OR IN RECALL!THE REASON I TOOK IT IN WAS THE AIRBAG LIGHT CAME ON AND STAYED ON. MY PROBLEM WITH THIS IS IT IS A SAFETY ISSUE AND SHOULD BE COVERED TO PROTECT ME AND MY FAMILY.

NHTSA ODI 10935424

Dec 5, 2016Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10929897

Nov 25, 2016Electrical systemAirbags

THE MANUFACTURER OF MY VEHICLE,FCA HAS ISSUED A NUMBER OF RECALLS EG S33 COVERING JEEPWRANGLERS BUILT 2007-2010 AND RECENTLY S40 COVERING ONLY RIGHT HAND DRIVE JEEPS BUILT 2022-2016. THESE RECALLS ARE FOR CLOCK SPRING FAILURES RESULTING IN COMPROMISED AIRBAG CIRCUITS WHICH WILL NOT DEPLOY. THE CLOCK SPRING FAILS BECAUSE DUST GETS IN IT. MY JEEP IS A 2012 WRANGLER WITH ABOUT 10,000 MILES ON IT HAS HAD THIS FAILURE. IT HAS BEEN DRIVEN EXTENSIVELY WITHOUT WINDOWS IN THE DESERT. I HAVE DISCUSSED THIS PROBLEM WITH FCA WITHOUT SUCCESS . WHAT IS MY RECOURSE???

NHTSA ODI 10927885

Nov 22, 2016SteeringElectrical systemAirbags

MY VEHICLE CLOCK SPRING HAS GONE OUT. MY VEHICLE HAS 45000 MILES AND IS A MODEL YEAR 2012. OTHER YEARS, SPECIFICALLY 2008-2011 HAVE BEEN RECALLED FOR THE VERY SAME THING. ALSO 2012 RHD MODELS HAVE BEEN RECALLED FOR THE VERY THING. MY AIRBAG LIGHT CHIMES AND IS ILLUMINATED WHEN DRIVING THE VEHICLE, WHENEVER I TURN LEFT, RIGHT OR STOP OR ACCELERATE.

NHTSA ODI 10927471

Nov 21, 2016Airbags

CLOCKPIN. AIRBAG LIGHT IS AT ALL TIMES. WARNING SOUND "DINGS" OFTEN. DEALERSHIP STATES AIRBAGS WILL NOT FUNCTION UNTIL THE CLOCKPIN IS REPLACED.

NHTSA ODI 10927278

Oct 26, 2016Airbags

TAKATA RECALL. I RAN MY VIN THROUGH MOPAR AND WAS ADVISED MY VEHICLE QUALIFIES FOR THIS RECALL AND THAT I LIVE IN A TIER 1 OR TIER A AREA. BUT THAT THERE WAS NO FIX. WHAT'S BEING INVESTIGATED AS THE MOST RECENT DEATH RELATED TO THIS RECALL TOOK PLACE IN THE CITY I WORK IN AND HAS A SOMEWHAT MILDER WEATHER THAN WHERE I LIVE. JUST THIS WEEK WE'VE GONE FROM 60 DEGREE TO 100 DEGREE WEATHER. IT'S COMMON TO REACH 115 DEGREES IN THE SUMMER. IS THERE BO OPTION FOR ME TO FIX MY VEHICLE? I HAVE A LOAN ON IT. I'M NOT COMFORTABLE DRIVING IT AND PUTTING MY FAMILY AT RISK. SO IN THE MEANTIME I HAVE TO PARK IT, FIND DIFFERENT TRANSPORTATION, AND STILL PAY MY LOAN? THERE HAS TO BE AN OPTION FOR ME TO RESOLVE THIS AND NOT WAIT UNTIL MOPAR FINDS A FIX AND HOPEFULLY NOTIFIES ME VIA PHONE AS I'VE REQUESTED. IF THERE IS A KNOWN ISSUE, AND I HAVE AN AT RISK VEHICLE, BEING OPERATED IN AN AT RISK AREA, THERE IS NO WAY I SHOULD BE ASKED TO STILL DRIVE IT AND PUT MY FAMILY AT RISK UNTIL MOPAR DECIDES THEY HAVE A REMEDY. *TR

NHTSA ODI 10918960

Oct 23, 2016Airbags

MY AIR BAG WARNING LIGHT HAS COME ON AFTER ONLY 40,000 MILES. IT STAYS ON INTERMITTENTLY AND MAY STAY ON FOR 20 MINUTES THEN BE OFF FOR SEVERAL MORE MINUTES. THEN TURN BACK ON AGAIN.

NHTSA ODI 10918123

Oct 6, 2016Airbags

I TOOK MY VEHICLE TO MY DEALER, AND I WAS TOLD THE CLOCK SPRING NEEDED TO BE REPLACED. IT COST ME NEARLY $500 TO DO THIS. ELEVEN MONTHS LATER, IT FAILED AND NEEDED TO BE REPLACED AGAIN. I HAVE RECEIPTS FROM THE DEALERSHIP FOR BOTH OF THESE SITUATIONS. I USE THIS VEHICLE TO DELIVER MAIL FOR THE US POSTAL SERVICE. COWORKERS THAT HAVE RIGHT HAND DRIVE JEEP WRANGLERS HAVE BEEN INCLUDED IN THE RECALL TO REPLACE THIS PART WITHOUT CHARGE TO THEM. ALTHOUGH MY VEHICLE IS A LEFT HAND DRIVE, I HAVE EXACTLY THE SAME PART OF MY VEHICLE THAT IS FAILING. I MAINTAIN THAT I ABSOLUTELY SHOULD BE INCLUDED IN THIS RECALL. IT IS A SAFETY HAZARD TO ME TO NOT HAVE A FUNCTIONING HORN ON THIS VEHICLE, AND I SHOULD NOT HAVE TO KEEP PAYING FOR THIS SINCE IT IS A KNOWN DEFECT.

NHTSA ODI 10914317

Sep 16, 2016Airbags

AIRBAG LIGHT GOES ON AND OFF INTERMITTENTLY WHILE DRIVING. THIS HAPPENS MOSTLY AT SPEEDS GREATER THAN 20 MPH. THIS STARTED ABOUT 3-4 MONTHS AGO.

NHTSA ODI 10907191

Aug 28, 2016Airbags

TAKATA RECALL, WE ARE VERY UPSET AT CHRYSLER THAT THEY DO NOT HAVE A FIX FOR THE JEEP WRANGLER PASSENGER AIRBAG ISSUE.. THIS VEHICLE IS DRIVEN BY OUR DAUGHTER FOR SCHOOL AND HER CARPOOL. SHE IS WITHOUT A CAR AS OF RIGHT NOW BECAUSE WE DO NOT FEEL IT IS SAFE FOR HER TO DRIVE AT THIS TIME. WE HAVE CALLED MANY TIMES AND GET THE RUN AROUND FROM OUR LOCAL DEALER SERVICE DEPARTMENT AND CHRYSLER ITSELF. THEY SHOULD HAVE A FIX FOR THE PROBLEM. WE NEED A CAR TO DRIVE. WE BOUGHT OUR JEEP OUT RIGHT AND NOW CAN'T EVEN TRADE IT IN TO GET HER A JEEP SHE CAN DRIVE DUE TO THIS AIR BAG RECALL. SOMEONE NEEDS TO GET THIS SITUATION UNDER CONTROL AND FIX ALL THE EFFECTED VEHICLES. WE HAVE A CAR SITTING IN OUR DRIVEWAY NOW FOR 2 MONTHS THAT CAN NOT BE DRIVEN.

NHTSA ODI 10902057

Aug 14, 2016Airbags

CLOCKSPIRNG FAILURE

NHTSA ODI 10895763

Aug 12, 2016Airbags

TAKATA RECALL - THIS IS A SEVERE AND DANGEROUS CONDITION THAT SHOULD HAVE ALREADY BEEN CORRECTED. I AM VERY DISSATISFIED AND UPSET WITH THE ALLEGED "UNAVAILABILITY" OF REPAIR PARTS THAT HAS BEEN STATED FOR FAR TOO LONG. I NEED THIS DANGEROUS DEFECT REPAIRED IMMEDIATELY.

NHTSA ODI 10895345

Aug 1, 2016SteeringTransmission & drivetrainElectrical systemVisibility & wipersAirbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING), 14V631000 (ELECTRICAL SYSTEM , VISIBILITY), AND 16V352000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10891978

Aug 1, 2016Airbags

TAKATA RECALL I CURRENTLY OWN A 2012 JEEP WRANGLER UNLIMITED. I DRIVE MYSELF AND MY SIBLINGS TO SCHOOL AND WORK EACH DAY. IF THERE IS ANY RISK POSING FOR THE HEALTH AND LIFE OF MY SIBLING I WILL NOT OPERATE THE VEHICLE UNTIL IT IS SAFE TO OPERATE. I NEED TO DRIVE A CAR TO PAY MY BILLS BUT I CAN NOT DO SO ON AN UNSAFE VEHICLE. I NEED A RENTAL TILL THE AIRBAG CAN BE FIXED. THANKS.

NHTSA ODI 10892216

Jul 28, 2016Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10889224

Jul 26, 2016Airbags

AIRBAG ON PASSENGER MAY RUPTURE DUE TO EXCESSIVE INTERNAL PRESSURE...I AM SCARED TO DRIVE MY JEEP..MY WIFE AND GRANDCHILD RIDES IN MY JEEP. I CAN NOT AND WILL NOT PARK MY JEEP UNTIL SOMEONE FINDS TIME TO CONTACT ME I NEED MY CAR OR A RENTAL CAR NOW..I AM VERY UPSET. I HAVE NOT HAD A EVENT AT THIS TIME BUT I DID GET A LETTER TELLING ME IM IN DANGER...

NHTSA ODI 10888835

Jul 25, 2016Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10888196

Jun 29, 2016Airbags

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE OCCUPANT RESTRAINT CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING WAS FAILING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V288000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 701,168.

NHTSA ODI 10881445

Jun 23, 2016Airbags

THE AIRBAG LIGHT CAME ON THE OTHER DAY. AFTER READING JEEP FORUMS I UNDERSTAND THIS IS THE CLOCK SPRING THAT HAS A RECALL FOR OLDER YEAR WRANGLERS. I ALSO UNDERSTAND THAT YOU HAVE BEEN NOTIFIED THAT THIS IS A PROBLEM WITH NEWER WRANGLERS AND HAVE NOT YET ISSUED A RECALL. THE VEHICLE HAS 68000 MILES AND THIS IS RELATED TO SAFETY. THE VEHICLE WAS STATIONERY WHEN THE LIGHT TURNED ON.

NHTSA ODI 10876287

Jun 5, 2016Airbags

AIR BAG WARNING LIGHT NOTED PROBLEM WITH AIRBAG WHILE VEHICLE WAS STATIONARY OR MOVING. INSPECTION BY DEALER FOUND THE CLOCKSPRING NEEDED TO BE REPLACED FOR DRIVER SIDE AIRBAG.

NHTSA ODI 10872578

Jun 5, 2016Airbags

THE AIRBAG LIGHT CAME ON INTERMITTENTLY FOR A WEEK. BY THE TIME I HAD DECIDED TO TAKE MY JEEP IN FOR SERVICE THE LIGHT NO LONGER COMES ON. I CHECKED ON THE INTERNET AND DISCOVERED IT WAS A CLOCKSPRING PROBLEM BUT SINCE THERE IS NO ERROR LIGHT ON NOW, I CANNOT TAKE IT IN FOR REPAIR. HOW DO I KNOW MY AIRBAGS ARE WORKING? MY BLOWER ALSO CUTS OFF OCCASIONALLY AND THEN COMES BACK ON. IT DOES THIS AT LEAST ONCE A YEAR.

NHTSA ODI 10872638

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Working with the data? Download all 828 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Jeep Wrangler 4-door 4xe verdict →