What 828 owners told NHTSA about the 2012 Jeep Wrangler 4-door 4xe

MY AIRBAG LIGHT HAS COME ON AT 80,000 MILES 1.20.2019. I WAS TOLD IT IS THE CLOCKSPRING. 2 MONTHS AGO MY WA580(NAG1) TRANSMISSION BEGAN TO SHIFT ITSELF GOING UPHILL TRYING TO FIND THE RIGHT GEAR. I WAS TOLD IT WAS THE VALVEBIDY WHICH IS NOT UNDER WARRANTY EVEN THOUGH THE SAME PART WAS REPLACED AT 35,000 MILES.

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CYLINDER MISFIRE LESS THAN 20K, HEAT CHRONICALLY DID NOT WORK, BROUGHT TO DEALER NUMEROUS TIMES FOR NO HEAT, TICKING SOUND COMING FROM MOTOR. CITY DRIVEN VEHICLE. MAJOR ENGINE ISSUE AT 85K DEALER TELLING ME NOT A SYSTEMIC PROBLEM WITH THIS PARTICULAR VEHICLE. EXTENDED WARRANTY WILL NOT COVER ENGINE ISSUES. JEEP OVER HEATING, NO HEAT, REPLACED RADIATOR TWICE AT MY OWN EXPENSE.

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GAS TANK CRACK LEAKS FUMES, ALSO THE TRANSMISSION POPS OUT WHILE DRIVING AND DEALERSHIP WOULD NOT FIX UNDER WARRANTY BECAUSE THEY SAID IT DIDN'T HAPPEN WHEN REPAIRMAN TEST DROVE IT. NOW ITS COMPLETELY BLOWN OUT DOES NOT WORK HAS 36,700. MILES ON IT 700 MILES PAST WARRANTY AND ONE YEAR PASS WARRANTY. THESE ARE TWO DEFECTIVE PARTS AND EITHER COULD RUN YOU OFF THE ROAD AND GAS LEAK BLOW UP YOUR CAR. MY GUESS IS THESE PARTS ARE MADE IN CHINA. WE ALL HAVE TO PAY FOR THIS WITH OUR SAFETY AND OUR LIVES IN SOME CASES.

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ON JAN 8TH I WAS HEADING HOME ON UNION ROAD IN THE MIDDLE OF RUSH HOUR TRAFFIC. A CAR INFRONT OF ME DECIDED TO TURN LEFT SO I HAD TO STOP WHEN I PROCEEDED TO GO AROUND HIM I HEARD A LOUD BANG AND MY JEEP STOPPED DEAD. WHEN I TRIED TO PUT THE CAR IN DRIVE, REVERSE, OR NEUTRAL THE JEEP DIDN'T MOVE. HAD I HAVE BEEN GOING THE SPEED LIMIT OR GOT ON THE THURWAY IN WHICH WAS 200 FT AWAY WHERE I WAS HEADED TO GO HOME MY JEEP WOULD HAVE FLIPPED FROM THE SUDDEN LOCK UP OF MY WHEELS. I COULD HAVE DIED. THERE WAS NO WARNINGS, NOISES, ECT. IT JUST SNAPPED. NOT ONLY THE 1500 DOLLAR REPAIR THE TECHNICIAN TOLD ME THAT THERE HAD TO BE A DEFECT IN THE DIFFERENTIAL. I WOULD LIKE JEEP TO CONTACT ME [XXX] ON THIS MATTER I FEEL THAT I SHOULD NOT HAVE TO PAY FOR THIS THANK YOU [XXX] *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *BF *TR

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ENGINE DASH LIGHTS ABS, TRACTION CONTROL AND ENGINE LIGHT CAME ON THEN OFF THEN BACK ON WILL IN MOTION. ALSO WHILE IN MOTION, AN RPM SURGE OCCURRED WHICH ALMOST CAUSED ME TO REAR END THE CAR IN FRONT OF ME. THIS SURGE HAS OCCURRED TWICE IN THE LAST DAY SO HAVE PARKED THE VEHICLE FOR FEAR OF HAVING AN ACCIDENT THAT COULD RESULT IN BODILY HARM.

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WHEN DRIVING AND ACCELERATE TO AROUND 3500 TO 5000 RPM RANDOMLY THE JEEP STALLS AND DOESN'T ACCELERATE NORE PASSES 2500 RPMS. VERY DANGEROUS WHEN DRIVING IN THE FREEWAY. I CLEARED THE CHECK ENGINE LIGHT AROUND 3 DIFFERENT OCCASIONS. OBD CODE WAS P06DD

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CHECK ENGINE LIGHT AND HILL ASSIST ALWAYS LIT. DEALER CONSTANTLY RESETTING AND I WAS REPEATEDLY TOLD NOT TO WORRY AS IT IS PROBABLY "BAD GASOLINE." NOW, NO ACCELERATION AND IS MORE PRONOUNCED WHEN ON AN INCLINE IE HIGHWAY ENTRANCE RAMP. PRESENTLY, ONE WEEK INTO DIAGNOSTICS AND REPAIRS WITH PRESENT DIAGNOSIS BEING "PROBABLY" CAM SHAFT PHASERS. IMPORTANT TO NOTE ENGINE REPAIRS PREVIOUSLY DONE ONE MONTH OF OWNERSHIP ON BRAND NEW VEHICLE. IN ADDITION, ENGINE LIGHT HAS BEEN ON WHILE IN WARRANTY BUT TOLD NOT TO WORRY. NOW, ALMOST COMPLETE ENGINE REBUILD. JEEP WILL NOT ASSIST EVEN THOUGH ENGINE LIGHT HAS BEEN ON AND REPORTED TO DEALER (AND DOCUMENTED) WHILE IN WARRANTY. VEHICLE PURCHASED BRAND NEW, NEVER USED "FOUR WHEELING" OR UTILIZED TO TOW. MILEAGE REFLECTS ~ HIGHWAY TRAVEL. RELIGIOUSLY MAINTAINED THROUGH DEALERSHIP.

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PARKING BREAK WILL NOT HOLD. HAVE HAD THE PARKING BREAK SHOES REPLACED AND ADJUSTED BUT STILL WILL ROLL SLOWLY IF NOT ON A FLAT SURFACE. MINE HAS A MANUEL TRANSMISSION SO I HAVE TO LEAVE IT IN GEAR TO KEEP IT FROM ROLLING. I HAVE SPOKEN WITH SEVERAL OTHER JEEP OWNERS AND THEY SAY THIS IS A COMMON JEEP PROBLEM BUT I FILL LIKE THIS SHOULD BE COVERED UNDER A RECALL. THE CLUTCH ALSO IS IN NEED OF REPLACEMENT AFTER ONLY 74,000 MILES OF DRIVING. HAS BEEN LIKE THIS SINCE I BOUGHT IT IN APRIL 2017.

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THE LEFT REAR BRAKE CALIPER ENGAGES RANDOMLY. WHEN ENGAGED THE VEHICLE IS SLOWED SOMEWHAT. SOMETIMES THERE WILL BE COMING OFF THE DISC PADS. I HAVE NOTICED THAT I CAN CLEAR THE CONDITION BY FOLLOWING THE HILL START ASSIST ON/OFF PROCEDURE. A MECHANIC TOLD ME THIS IS A COMPUTER FAILURE AND HE CAN FIX IT FOR $1300. I THINK IT IS A SERIOUS SAFETY ISSUE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING), 14V631000 (ELECTRICAL SYSTEM , VISIBILITY), AND 16V352000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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3RD GEAR DROPS INTO 4TH GEAR VERY EASILY AT TIMES WHEN STANDING STILL. IN 4WD LOW IF YOU THINK YOU IN NEUTRAL BUT ARE IN 4TH GEAR WHEN RELEASING THE CLUTCH WHICH MAKES THE VEHICLE DRIVE FORWARD. THIS COULD BE LIFE THREATENING.

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12 JKRU 52,000 MILES. IT FIRST HAPPENED AT NIGHT WHILE WIFE WAS DRIVING ON INTERSTATE JEEP WENT CRAZY MODE ALL LIGHTS IN CLUSTER ILLUMINATED WARNING LIGHTS FLASHING AND WITH HOT OIL MSG, WARNING DINGS GOING OFF, HEARD ELECTRIC FAN RUNNING . IT SEEMED THAT NOTHING WAS CONTROLLABLE, AUTO TRANS WENT INTO AND WOULD NOT SHIFT OUT OF FIRST GEAR. SCARED THE HELL OUT OF MY WIFE. GOT HOME AFTER SHUT OFF I TRIED TO RESTART BUT NOTHING HAPPENED. I DISCONNECTED BATTERY TO RESET CPU THAT DID NOT WORK. I STOPPED BY AUTO ZONE TO GET CODES SCANNED . THEY TOLD ME EVERY SYSTEM WAS REPORTING FAILURE AND NEEDS TO GO TO DEALER. AFTER RESTART EVERY THING WAS NORMAL. AFTER 100 YARDS DOWN THE STREET IT ALL HAPPENED AGAIN. PULLED INTO STORE PARKING LOT, TURNED JEEP OFF AND WOULD NOT RESTART TILL 4TH TRY. DROVE IT STRAIT TO DEALER IN FIRST GEAR WITH ALL. THEY SAID THAT IT WAS TIPM AND NOT UNDER WARRANTY, GAVE MA A RENTAL CAR FOR 10 DAYS BECAUSE PART IS ON BACK ORDER. AFTER 10 DAYS CHRYSLER QUIT PAYING FOR RENTAL CAR AND STILL HAVE NO PART TO FIX JEEP IT HAS BEEN 16 DAYS. I GUESS THERE ARE ALOT OF FAILURES FOR THE TIPM CAUSING BACK ORDER AND DO NOT KNOW WHEN THEY WILL GET ONE.

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. WHILE PARKED, THE VEHICLE FAILED TO RESTART WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. THE VIN WAS UNAVAILABLE. ....UPDATED 12/11/15 *BF THE CONSUMER STATED THE PROBLEM WAS SOMETHING DIFFERENT. UPDATED 01/28/16.*JB

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MY 2012 JEEP WRANGLER WAS BEING DRIVEN AT 40MPH WHEN THE CLUTCH INADVERTENTLY WENT OUT. I AM CONCERNED THAT THERE MIGHT BE A GREATER PROBLEM RELATED TO THE FLYWHEEL AND THE RELATED CLUTCH ASSEMBLY OF THESE FACTORY PARTS ON THIS VEHICLE. I ONLY USE THIS VEHICLE TO COMMUTE IN THE CITY AND MY DRIVING HABITS ARE MILD. I DO NOT USE THIS VEHICLE OFF-ROAD AND I LIVE IN THE STATE OF FLORIDA WHICH IS INCREDIBLY FLAT. THE CLUTCH AND SURROUNDING ASSEMBLY SHOULD NOT DEFECT AT 40K MILES.

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FIRST THING THAT HAPPENED WITH THIS VEHICLE WHILE DRIVING ON A HIGHWAY THE AIR CONDITION AND DEFOGGER FOR THE WINSHIELD WENT OUT, WINSHIELD FOGGED UP COULD NOT SEE ON A RAINY FOGGY NIGHT WHEN I HAD TO OPEN ALL WINDOWS FOR AIR TO TAKE MIST OFF WINSHIELD.SECOND INCIDENT WHEN I PULLED INTO A SERVICE AREA TO CHECK THE A/C THE VEHICLE ABOVE WAS LOCKED IN PARK WHEN SUDDENLY THE VEHICLE STARTED GOING IN REVERSE WITH ENGINE RUNNING ALMOST RUNNING OVER MY BROTHER WHO WAS IN REAR OF VEHICLE.

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APPEARS THAT DURING WINTER MONTHS/COLD WEATHER THE MANUAL TRANSMISSION WILL JUMP OUT OF GEAR. IT HAPPENS DURING SUDDEN JARS TO VEHICLE, EXAMPLES WOULD BE RAILROAD TRACKS AND POT HOLES. ALSO IT WILL JUMP OUT OF GEAR DURING HEAVY ACCELERATION.

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PURCHASE DATE JEEP 7/2014 EAST HILLS CHRYSLER EAST HILLS NY. UPON DRIVING THE VEHICLE HOME. I NOTICED IT HAD THE REAR SEAT BELT RIPPED OUT, PARKING BRAKE WAS DEFECTIVE AND A NAIL IN RIGHT PASSENGER SIDE TIRE. I BROUGHT THE VEHICLE BACK AND STATED "HOW WAS VEHICLE PAST A SAFETY INSPECTION"? THEIR WAS RESPONSE WAS THE "SORRY".THE CAR WAS ADVERTISED A PRE-CERTIFIED BASED ON THE A 100 POINT INSPECTION, WHICH IT NEVER HAD. THEY REPLACED THE SEAT BELT THAT NIGHT. 5/4/2015, DRIVING HOME THE REAL DIFFERENTIAL FAILED (MILES 48806) BOTH FRONT AND REAR WERE LEAKING. I WAS DRIVING AT RATE 50 MPH. THE CHAIN OF EVENTS OF THE FAILURE AFFECTED THE FLANGE AND YOLK OFF THE DRIVE SHAFT. I TOOK IT BACK TO EAST HILLS CHRYSLER. THE POWER TRAIN WARRANTY COVERED THIS REPAIR HOWEVER, DURING THE FAILURE, I COULD NOT SHIFT TO SLOW THE VEHICLE, I HAD A LOT OF VIBRATION IN ON THE MANUAL STICK. I EXPRESSIVELY ASKED THE DEALER TO INSPECT THE CLUTCH, GEAR BOX AND TRANSMISSION FOR DAMAGE AS A RESULT FROM THE OF THE DIFFERENTIAL FAILURE. THEY SAID THEY WOULD. THE CAR WAS AT THE DEALER SHIP FOR 2 WEEKS. DROVE THE CAR HOME AND HEARD THIS WHINING SOUND FROM THE CLUTCH, BROUGHT IT BACK THE SAME DAY AND EXPLAINED TO THEM WHAT THE ISSUE WAS. THE NOISE WAS AND IS THE THROUGH OUT BEARING. APPOINTMENT DATE 6/2/2015. THE CAR WAS THERE FOR 2 WEEKS. RESULT, THE TECH SAID THE NOISE WAS NORMAL. THE CLUTCH WAS NOT UNDER WARRANTY, AND THE COULD NO GUARANTEE, THE NOISE WOULD GO AWAY. AGAIN I EXPLAINED IT THE CLUTCH DAMAGE WAS AS A RESULT OF THE DIFFERENTIAL FAILING. DEALER SHIP STATED THAT THE CLUTCH WAS FINE NEXT APPOINTMENT 7/17/2015 - DEALER STATES THAT THE NOISE IN THE THROUGH OUT BEARING OF I TOLD EXPRESSED TO THEM. MY CONCERN ASIDE FROM THE REPAIR COST IS THE SAFETY OF THE PEOPLE WHO PLACE THEIR TRUST IN EXPERTS TO FIX AND MAINTAIN THE VEHICLES THAT BEING SOLD AND MISREPRESENTED AS SAFE.

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I HAVE HAD AT LEAST 100 TIMES WHERE MY JEEP HAS STALLED AND JUST STOPPED RUNNING. IT HAS HAPPENED WHEN I HAVE SLOWED DOWN, AND HAS STOPPED IN INTERSECTIONS. IT HAS STOPPED WHEN STARTING FROM A STOP ETC. I HAVE HAD NUMEROUS MANUAL TRANSMISSION CARS AND THIS HAS NEVER HAPPENED. IT SCARES ME , AND MAKES ME FEAR FOR MY LIFE. I HAVE CHANGED THE WAY I DRIVE BECAUSE OF IT, WITH THE FEAR OF WORRYING MY JEEP WILL JUST STOP RUNNING , WHEN I PULL OUT INTO TRAFFIC. I HAVE HAD THE SWITCHES IN THE CAR NOT WORK, AND FUNCTION ERRATICALLY. LIGHTS STAY ON, WHEN TURNED OFF, AFTER TURNING THEM OFF NUMEROUS TIMES, THEY FINALLY GO OUT. I HAVE HAD MY BREAKS RESPOND ODDLY, AND GET WEAK. I HAVE HAD THE HEATER NOT COME ON, THEN TURN SWITCH AGAIN AND IT WORKS. HAVE HAD DEFROST SOME ON WHEN DEFROST WAS OFF. NUMEROUS ELECTRICAL FUNCTIONS, MALFUNCTION. I DON'T BOTHER WITH JEEP, AS MY MILEAGE IS OVER 36,000- NO MORE WARRANTY, BUT THESE THINGS BEGAN, ABOUT A MONTH OR TWO INTO JEEP OWNERSHIP. THESE PROBLEMS USED TO BE INFREQUENT, BUT NOW THIS POWER FAILURE HAPPENS OFTEN. SOME DAYS IT HAPPENS 4-5 TIMES. PLEASE HELP ME WITH THIS MATTER, I DO NOT WANT TO BE INJURED OR KILLED, DUE TO THIS PROBLEM. I ALSO DO NOT WANT MY FAMILY OR SOMEONE ELSE'S HURT ,BECAUSE OF IT EITHER. I STARTED DOING RESEARCH ABOUT THESE ISSUES AND FIND I AM NOT THE ONLY ONE, IT IS COMMON. I ALSO HAVE A WHISTLE IN THE BRAKE LINE, VACUUM I THINK??? IT CAUSES THE BREAKS TO NOT BE STRONG AT TIMES. I HAVE HAD MY BRAKES COMPLETELY REPLACED AND THIS CONDITION PERSISTS, IT ALSO SEEMS MANY WITH MY MODEL OF JEEP EXPERIENCE THIS AS WELL. ALL OF THE HINGES ON THE DOORS ARE RUSTING FROM THE INSIDE OUT, AS WELL, I SEE THE PAINT BUBBLING UP . *TR

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V234000 (POWER TRAIN, STEERING) AND 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PARTS TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 90 MPH. THE CONTACT HAD TO SHIFT INTO NEUTRAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

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THE (RHD) VEHICLE CHECK ENGINE LIGHT AND TRACTION CONTROL (SKID) LIGHT COME ON REGULARLY WHILE DRIVING STRAIGHT ON DRY ROADS AND WHEN THE TRACTION CONTROL LIGHT IS ON IT CAUSES THE VEHICLE TO SLOW SPEED. WHEN DRIVING OVER 40 MPH, IT TAKES A WHILE TO GAIN SPEED AND IF YOU LET OFF GAS IT JERKS LIKE YOU ARE DRIVING A STANDARD TRANSMISSION. I RECENTLY HAD THE POWERTRAIN CONTROL MODULE REPLACED COSTING MYSELF OVER $600 AND IT STILL DOES THE SAME THING. I HAVE MADE A STOP AT A STOP SIGN BEFORE AND THIS JEEP DIED AND STARTED RIGHT BACK. OCCASIONALLY THE GASCAP LIGHT COMES ON AND STAYS FOR A COUPLE DAYS AND THEN GOES AWAY. ANOTHER STRANGE THING THAT HAPPENS A LOT IS THE TEMPERATURE ON DASH IS SET TO FAHRENHEIT, BUT OFTEN I HAVE TO CHANGE IT BACK BECAUSE I WILL LOOK AND ITS SHOWING CELSIUS. THE MOST RECENT THING THAT HAPPENED SCARED EVEN MY CHILDREN. I HAD JUST TOOK OFF AT A 4-WAY INTERSECTION ON HIGHWAY AND WHILE GAINING SPEED WITH NO LIGHTS ON, I REACHED ABOUT 40 MPH AND IT JUST JERKED AS HARD AS IT COULD AND THEN CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT COME ON CAUSING US TO ALMOST GET RUN OVER BY THE PEOPLE BEHIND US GAINING SPEED BECAUSE WE WERE BEING SLOWED DOWN BY THIS EVENT. THIS IS BY FAR THE STRANGEST VEHICLE I'VE EVER OWNED, SOMETIMES THERE ARE NO LIGHTS, SOMETIMES JUST CHECK ENGINE OR GASCAP LIGHT IS ON, AND SOMETIMES THE CHECK ENGINE AND TRACTION CONTROL LIGHTS ARE ON AT THE SAME TIME. YOU NEVER KNOW WHAT YOU ARE GONNA GET ON ANY GIVEN DAY. I HAVE TAKEN IT TO DEALER AGAIN FOR THE 6TH TIME BUT THEY DON'T SEEM TO BE VERY KNOWLEDGEABLE OR HAVE ANY IDEA WHY THIS IS HAPPENING. *TR

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE CLUTCH EMITTED SMOKE AND THE VEHICLE STALLED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH BURNED OUT AND REPLACED THE UNIT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

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3.6 PENTASTAR V6 OIL FILTER / OIL COOLER ASSEMBLY DEVELOPED A MAJOR OIL LEAK... OIL COULD BE SMELLED DRIPPING ON EXHAUST STOPPED DRIVING UNTIL DEALER HAD REPLACEMENT PART. WAS IN FEAR THAT ENGINE OIL COULD CATCH ON FIRE, OR RUN OUT OF OIL AND DESTROY MOTOR. ALL NEW CHRYSLER 3.6 3.2 V6'S ARE AFFECTED. CHRYSLER CHARGED ALMOST 600.00 TO REPLACE PART AND ALLOW SAFE OPERATION OF 3 YEAR OLD CAR. THEIR HAS BEEN A NEW PART FOR 2014 MODELS THAT IS HAVING MORE OIL LEAK PROBLEMS... *TR

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I RECEIVED AN E-MAIL FROM JEEP AROUND DECEMBER STATING RECALL N28 WOULD AFFECT MY JEEP BECAUSE THE POWER STEERING LINE WILL RUB THE TRANSMISSION OIL COOLER TUBE CAUSING THE VEHICLE TO LEAK TRANSMISSION FLUID. I NOTICED ON DECEMBER 18TH THAT MY JEEP WAS IN FACT LEAKING TRANSMISSION FLUID SO I CALLED THE CLOSEST JEEP DEALERSHIP TO ME, GWINNETT JEEP IN STONE MOUNTAIN GEORGIA, AND TOOK MY VEHICLE THERE ON DECEMBER 19TH. AFTER FURTHER INSPECTION, THE DEALERSHIP STATED THE ENTIRE TRANSMISSION OIL COOLER UNIT WAS LEAKING, WHICH I TOLD THEM WAS ODD SINCE THIS JEEP IS ONLY TWO YEARS OLD WITH LESS THAN 50,000 MILES. THE DEALERSHIP LATER CALLED ME BACK AND TOLD ME A DIFFERENT STORY STATING A TRANSMISSION OIL COOLER TUBE WAS LEAKING AND THAT UNFORTUNATELY IT WAS A DIFFERENT TRANSMISSION OIL COOLER TUBE THAN WAS LISTED IN RECALL N28. I DIDN'T BELIEVE THEIR STORY SINCE THEY INITIALLY TOLD ME THE TRANSMISSION OIL COOLER UNIT WAS FAULTY. THE BILL WAS 503 DOLLARS. I AM E-MAILING YOU BECAUSE MY VEHICLE WAS ONLY LEAKING TRANSMISSION FLUID BECAUSE OF RECALL N28 AND THE DEALERSHIP TOOK ADVANTAGE OF ME. THIS IS A CLASSIC "DOUBLE DIP" WHERE THE DEALERSHIP COLLECTS MONEY FROM FROM CORPORATE FOR THE RECALL AND THEN COLLECTS MONEY FROM THE CUSTOMER. THIS DEALERSHIP SHOULD BE UNDER INVESTIGATION AND AUDITED BECAUSE I AM MORE THAN CERTAIN THAT PEOPLE HAVE PREVIOUSLY BROUGHT IN VEHICLES TO GWINNETT JEEP FOR RECALL ISSUES AND THEN THEY CHARGED INNOCENT CUSTOMERS ADDITIONAL MONEY FOR "ISSUES" WITH DIFFERENT COMPONENTS OF THE VEHICLE. I CHECKED THEIR REVIEWS AND THERE WAS A SIMILAR INCIDENT WITH A JEEP PERTAINING TO A DIFFERENT RECALL. I DON'T WANT THIS TO HAPPEN TO ANYONE ELSE IN THE FUTURE. I AM A FULL TIME STUDENT AND I ALSO WORK FULL TIME, SO MY TIME AND MONEY MEAN A LOT TO ME. A ROUTINE RECALL THAT SHOULD HAVE BEEN FREE OF CHARGE ENDED UP COSTING ME OVER 500 DOLLARS. *JS

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TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

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