Home · 2012 Jeep Wrangler 4-door 4xe · Complaints

What 828 owners told NHTSA about the 2012 Jeep Wrangler 4-door 4xe

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (828)Crash / fire / injury (47)Transmission & drivetrain (282)Steering (204)Engine (172)Electrical system (147)Airbags (128)Fuel system (45)Brakes (44)Visibility & wipers (41)Body & structure (30)Electronic Stability Control (esc) (30)

44 of 828 complaints match · Brakes · clear filters · page 2 of 2

Nov 17, 2017Brakes

THE PARKING BRAKE HANDLE/ CLUTCH ASSEMBLY HAS BEEN FAULTY ON MY VEHICLE FROM ABOUT 6 MONTHS AFTER BUYING IT NEW. IT BEING A MANUAL TRANSMISSION HAS CAUSED THE VEHICLE TO ROLL AWAY ON SEVERAL INSTANCES. I HAVE ORDERED A NEW PARKING BRAKE ASSEMBLY TO REPLACE THE ORIGINAL OE UNIT TO TRY AND FIX THE PROBLEM. YES THE PARKING BRAKE SHOES HAVE BEEN ADJUSTED MULTIPLE TIMES. THIS IS AN ISSUE WITH THE CABLE TENSION SYSTEM.

NHTSA ODI 11047036

Jun 28, 2017Transmission & drivetrainBrakes

PARKING BREAK WILL NOT HOLD. HAVE HAD THE PARKING BREAK SHOES REPLACED AND ADJUSTED BUT STILL WILL ROLL SLOWLY IF NOT ON A FLAT SURFACE. MINE HAS A MANUEL TRANSMISSION SO I HAVE TO LEAVE IT IN GEAR TO KEEP IT FROM ROLLING. I HAVE SPOKEN WITH SEVERAL OTHER JEEP OWNERS AND THEY SAY THIS IS A COMMON JEEP PROBLEM BUT I FILL LIKE THIS SHOULD BE COVERED UNDER A RECALL. THE CLUTCH ALSO IS IN NEED OF REPLACEMENT AFTER ONLY 74,000 MILES OF DRIVING. HAS BEEN LIKE THIS SINCE I BOUGHT IT IN APRIL 2017.

NHTSA ODI 11001848

Jun 27, 2017SuspensionBrakesEngine

DRIVING AT FREEWAY SPEEDS SOME BUMPS OR UNEVEN SURFACE CAUSE CAR TO LURCH. ENGINE SHUTS DOWN TO NO THROTTLE; THIS IS VERY DISCONCERTING FOR DRIVER. HAPPENS 2-3 TIMES A MONTH ON SUCH ROADS. I SUSPECT THE SKID CONTROL. WHEN THAT IS TURNED OFF IT DOES NOT DO IT. JEEP NEEDS TO FIX THIS. CAR RECOVERS AFTER 2-3 SECONDS BUT IN MEANTIME THIS COULD EASILY CAUSE CAR BEHIND TO HIT YOU. SO FAR HAVE BEEN LUCKY THIS DID NOT HAPPEN.

NHTSA ODI 11001622

Feb 17, 2017SuspensionBrakes

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. WHILE DRIVING 70 MPH, THE FRONT TRACK BAR BRACKET TO THE FRONT AXLE FRACTURED WITHOUT WARNING. THE FAILURE CAUSED A LOSS OF POWER STEERING FUNCTION BECAUSE THE AXLE WELDS SEPARATED AND BECAME UNDONE. IN ADDITION THE BRAKES MALFUNCTIONED WITHIN THE ELECTRONIC STABILITY CONTROL SYSTEM AND THE ABS. THE FRONT AXLE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,107. UPDATED 04/28/17*LJ *CN

NHTSA ODI 10955271

Jan 3, 2017Brakes

AFTER A 30 MILE TRIP, I DISCOVERED THAT THE LEFT FRONT BRAKE OF MY JEEP WRANGLER WAS OVERHEATED, CONFIRMED BY A DISTINCT BURNING SMELL, AN EXTREMELY HOT LEFT FRONT WHEEL, AND A PULLING SENSATION WHEN BRAKES WERE APPLIED. THE NEXT DAY, I TOOK THE VEHICLE TO AN AUTHORIZED JEEP DEALER FOR DIAGNOSIS AND REPAIR. I WAS TOLD THAT BOTH FRONT BRAKE CALIPERS WERE "BAD", AND NEEDED REPLACING. THE VEHICLE HAS ONLY 69,000 MILES ON THE ODOMETER. MY 2012 DODGE JOURNEY HAD THE EXACT SAME PROBLEM WITH THE REAR BRAKE CALIPER.

NHTSA ODI 10939463

Jan 1, 2017Transmission & drivetrainElectronic Stability Control (esc)Brakes

THE LEFT REAR BRAKE CALIPER ENGAGES RANDOMLY. WHEN ENGAGED THE VEHICLE IS SLOWED SOMEWHAT. SOMETIMES THERE WILL BE COMING OFF THE DISC PADS. I HAVE NOTICED THAT I CAN CLEAR THE CONDITION BY FOLLOWING THE HILL START ASSIST ON/OFF PROCEDURE. A MECHANIC TOLD ME THIS IS A COMPUTER FAILURE AND HE CAN FIX IT FOR $1300. I THINK IT IS A SERIOUS SAFETY ISSUE.

NHTSA ODI 10938960

Oct 3, 2016Brakes

JEEP WRANGLER UNLIMITED ROLLED AWAY ON SLIGHT INCLINE (< 5 DEGREES) WITH PARKING BRAKE ENGAGED AND DRIVER OUT OF VEHICLE. DRIVER HAD TO REACH INSIDE THE ROLLING VEHICLE TO PRESS THE HYDRAULIC BRAKE PEDAL BY HAND TO BRING THE VEHICLE TO A STOP. IF DRIVER WAS NOT NEXT TO VEHICLE WHEN INCIDENT HAPPENED, VEHICLE WOULD HAVE LIKELY ROLLED OUT INTO TRAFFIC. VEHICLE FAILED STATE INSPECTION IN APRIL 2016 DUE TO PARKING BRAKE NOT HOLDING. PARKING BRAKE WAS ADJUSTED AND PASSED INSPECTION, BUT FAILED WITHIN A MONTH.

NHTSA ODI 10911293

Nov 19, 2015BrakesCrash1 injury

DATE OF OCCURRENCE: 10/30/2015 AFTER SEVERAL MINUTES UNATTENDED, THE PARKING BRAKE SPONTANEOUSLY FAILED. THE VEHICLE ROLLED DOWN THE DRIVEWAY, COMING TO REST AFTER HITTING A TREE IN THE NEIGHBOR'S YARD. THE LOCAL POLICE WERE NOTIFIED; NO REPORT FILED DUE TO THE ONLY PRIVATE PROPERTY INVOLVED. INJURIES TO THE OWNER WHEN TRYING TO CATCH THE VEHICLE INCLUDE, BUT NOT LIMITED TO: SEVERE FACIAL TRAUMA AND LOSS OF CONSCIOUSNESS, DISLOCATED LEFT SHOULDER REQUIRING SURGERY, BROKEN 4TH AND 5TH RIBS, BROKEN BONE IN LEFT HAND.

NHTSA ODI 10794808

Nov 3, 2015Body & structureBrakesCrash

ABS AND TRACTION CONTROL LIGHT CAME ON WHILE MAKING A LEFT TURN. THE RIGHT SIDE TIRE BRAKE ENGAGED AND LOST CONTROL OF VEHICLE AND HIT A BRICK SIGN WITH MY RIGHT SIDE AT ABOUT 25 MPH. THE AIR BAGS FAILED TO DEPLOY, AND MY FRONT END IS COMPLETELY DESTROY.

NHTSA ODI 10787953

Aug 27, 2015Brakes

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT THE BRAKE PEDAL WAS APPLIED UP A HILL AND IT ROLLED BACKWARDS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FOUR BRAKES AND THE EMERGENCY BRAKES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

NHTSA ODI 10759675

Jul 20, 2015Brakes

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT IT TOOK A GREATER AMOUNT OF TIME TO STOP THE VEHICLE. THE CONTACT HAD TO ENGAGE THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT A PIECE OF THE BRAKE PEDAL HAD DETACHED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE BRAKE CALIPERS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. UPDATED 2/1/2016 *JS UPDATED 12/04/2017*CN

NHTSA ODI 10735327

Jun 4, 2015Brakes

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. WHEN THE VEHICLE WAS STARTED THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT PLACED THE VEHICLE INTO DRIVE AND THE REAR PASSENGER SIDE WHEEL BEGAN TO SPIN AND WOULD NOT ALLOW THE VEHICLE TO MOVE FORWARD. THE CONTACT CONTINUED TO PRESS THE ACCELERATOR PEDAL AND THE VEHICLE EVENTUALLY RESPONDED. THE DEALER DIAGNOSED THAT THE PASSENGER SIDE REAR ABS SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON THE REAR DRIVER SIDE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

NHTSA ODI 10723390

Jan 20, 2015Transmission & drivetrainBrakesFire

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE CLUTCH EMITTED SMOKE AND THE VEHICLE STALLED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH BURNED OUT AND REPLACED THE UNIT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

NHTSA ODI 10676600

Nov 21, 2014Speed controlElectronic Stability Control (esc)BrakesEngine

ATTEMPTING TO ACCELERATE FROM STOP AT TRAFFIC SIGNAL, DASHBOARD TROUBLE LIGHTS ILLUMINATED, ESC AND ANTILOCK BRAKE SYSTEM ACTIVATED, EFFECTIVELY NULLIFYING DRIVER THROTTLE INPUT. VEHICLE WOULD NOT ACCELERATE. *TR

NHTSA ODI 10659930

Jul 22, 2014BrakesCrash

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE BRAKE PEDAL WAS ENGAGED AND FAILED TO STOP THE VEHICLE CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE HEAD ON. THE IMPACT WAS NOT SEVERE AND THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES REPORTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

NHTSA ODI 10615229

Mar 18, 2014Transmission & drivetrainBrakes

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO MAKE A LOUD NOISE WHENEVER THE BRAKES WERE ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ROTORS NEEDED TO BE RESURFACED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) AND SHE WAS CONCERNED FOR HER SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED FOR THE BRAKE FAILURE. THE VEHICLE HAS NOT EXPERIENCE THE FAILURE SPECIFIED IN THE RECALL. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 25,000.

NHTSA ODI 10573081

Mar 6, 2014Electronic Stability Control (esc)Brakes

I WAS TRAVELING ON THE FREEWAY. DRY, SUNNY DAY. THE ESC LIGHT COMES ON FOR A HALF A SECOND AND THE WRANGLER BRAKES AT THE SAME TIME. WHEELS DID NOT LOCK UP. DID NOT LOOSE CONTROL. JUST A SPLIT SECOND, SUDDEN DECELERATION. THIS HAS HAPPENED TWICE MORE, THE LAST TIME WAS THIS WEEKEND. *TR

NHTSA ODI 10567527

Jun 12, 2013Body & structureBrakes

TL* THE CONTACT OWNS 2012 JEEP WRANGLER. THE CONTACT STATED THAT THE CABLE FOR THE ANTI-LOCK BRAKING SYSTEM STRUCK AGAINST THE FRONT DRIVER AND PASSENGER'S SIDE SUPPORT BRACKET WHENEVER THE CONTACT COMPLETED A TURN. THE CONTACT STATED THAT THE FAILURE CAUSED THE BRAKE LINES TO BECOME SEVERED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE BRAKE LINES WERE REPLACED. THE DEALER SHORTENED THE BRAKE LINES TO PROVIDE EXTRA ROOM FOR THE LINES. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 32,000. *TR

NHTSA ODI 10519516

Mar 7, 2012Brakes

START THE VEHICLE AFTER IT HAS BEEN SITTING FOR A FEW HOURS THERE IS AN EXTREMELY HARD BRAKE PEDAL. YOU CAN PRESS AS HARD AS YOU CAN THE VEHICLE ROLLS AWAY FOR 5 TO 10 SECONDS DEPENDING HOW LONG THE VEHICLE HAS SAT. THE VEHICLE IS A MANUAL TRANSMISSION SO IN ORDER TO START THE CLUTCH NEEDS TO BE COMPRESSED THUS PUTTING YOU IN NEUTRAL WITH NO BRAKES. THE EMERGENCY BRAKE ALSO DOES NOT WORK IN THE ALL THE WAY UP POSITION. SO WHEN STARTING IN THE MORNING OR AFTER A FEW HOURS THERE ARE NO BRAKES AT ALL. *TR

NHTSA ODI 10450636

← Newer

Working with the data? Download all 828 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Jeep Wrangler 4-door 4xe verdict →