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What 828 owners told NHTSA about the 2012 Jeep Wrangler 4-door 4xe

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (828)Crash / fire / injury (47)Transmission & drivetrain (282)Steering (204)Engine (172)Electrical system (147)Airbags (128)Fuel system (45)Brakes (44)Visibility & wipers (41)Body & structure (30)Electronic Stability Control (esc) (30)

128 of 828 complaints match · Airbags · clear filters · page 2 of 6

Jan 11, 2021Electrical systemAirbags

2012 JEEP WRANGLER JK CLOCK SPRING ASSEMBLY IS FAULTY, CIRCUIT IS OPEN CAUSING AIR BAG LIGHT TO ILLUMINATE AND POSSIBLE ISSUES DEPLOYING AIR BAG IN EVENT OF A CRASH. SAME ISSUE AS PREVIOUS MY JKS. AIR BAG LIGHT WILL ILLUMINATE WHEN STEERING WHEEL IS TURNED, SOMETIMES STAYING ON OR TURNING BACK OFF. ALSO SEEMS TO BE HAPPEN MORE FREQUENTLY DURING COOL WEATHER (LESS THAN 60 DEGREES F).

NHTSA ODI 11387521

Dec 2, 2020Airbags

AIRBAG LIGHT APPEARS TO COME ON EVERY TIME I'M IN MOTION AND TURNS OFF WHEN I'M AT FULL STOP. I LOOKED AT THE NHTSA RECALL NOTICES AND SEEMS I HAVE INCOMPLETE RECALL REGARDING MY PASSENGER AIRBAG.

NHTSA ODI 11377447

Oct 5, 2020Airbags

AIR BAG LIGHT GOING ON AND OFF INTERMITTENTLY. EVERYTHING SAY CLOCKSPRING ISSUE FROM ALL I HAVE READ ONLINE. HOWEVER, FOR SOME REASON, LEFT HANDED MODELS NOT COVERED.

NHTSA ODI 11362848

Sep 21, 2020AirbagsCrash

AIR BAG LIGHT WILL NOT TURN OFF.

NHTSA ODI 11360267

Aug 25, 2020Airbags

AIR BAG LIGHT IS ON, HORN DOESN'T WORK, RADIO CONTROLS ON STEERING WHEEL DOESN'T WORK. I'M SURE IT'S THE CLOCK SPRING BUT ACCORDING TO RECALLS MINE WASN'T UNDER THE RECALL. WORKED PERFECTLY ON WAY HOME FROM WORK, GOT IN A FEW HOURS LATER TO GET DINNER AND NOTHING WORKED, AIR BAG LIGHT CAME ON AND HORN WOULDN'T WORK.

NHTSA ODI 11351073

Aug 5, 2020Airbags

I HAD MY DRIVER'S SIDE CLOCK SPRING REPLACED AT DEALERSHIP IN 2019 DUE TO RECALL. LAST 2 MONTHS, AIRBAG LIGHT COMES ON AND OFF BUT USUALLY ONLY WHEN I AM IN FULL TURN. ON AUG 3, 2020, I NOTICED MY OUTSIDE TEMP WAS READING CELSIUS SO I TRIED TO CHANGE IT BACK TO FAHRENHEIT. BUTTON WAS NOT WORKING. CHECKED MY HORN...NOTHING....CRUISE CONTROL....NOTHING. I NOTICED MY STEERING WHEEL MAKING CLICKING KIND OF POPPING SOUND. 30 MIN LATER, I PUT MY JEEP IN PARK AND THE AIR BAG DEPLOYED.

NHTSA ODI 11343534

Jul 7, 2020Airbags

AIRBAG WARNING SENSOR IS COMING ON. OTHER 2012 JEEP OWNERS HAVE HAD SAME PROBLEM.

NHTSA ODI 11338005

Jun 30, 2020Airbags

THE AIRBAG LIGHT HAS CONTINUOUSLY STAYED ON NO MATTER TRYING TO RESET IT OR SITTING IN THE SEAT IT'S JUST BEEN ON AND I'M AFRAID THAT IT'S FAULTY

NHTSA ODI 11331851

May 23, 2020Electrical systemAirbags

CONTROLS ON THE STEERING WHEEL STARTED TO GO, INCLUDING HORN, AIR BAG LIGHT, HANDS FREE CONTROLS. MECHANIC AND RESEARCH DONE INDICATES IT'S THE CLOCK SPRING. THIS IS A LEFT HAND DRIVE VEHICLE. I KNOW THERE IS A RECALL ON THE RIGHT HAND DRIVE VEHICLES FROM THIS YEAR.

NHTSA ODI 11325666

Mar 14, 2020Airbags

I HAD RECALL PERFORMED ON JEEP BY BOB MOORE CHRYSLER IN TULSA. AFTER THEY DID SERVICE THE AIRBAG WARNING LIGHT CAME ON IN LESS THAN TWO DAYS. WHEN WE TOOK JEEP BACK TO THEM THEY SAID IT WAS THE SPRING ON THE DRIVERS SIDE AND HAD NOTHING TO DO WITH THEIR REPAIR. I CONTACTED JEEP' S CORPORATE OFFICE AND WAS TOLD THAT MY YEAR JEEP HAD A RECALL FOR THE DRIVERS SIDE AIRBAG SPRING BUT NOT FOR MY VIN. THEY TOLD ME TO MAKE A COMPLAINT ON HERE SO IT COULD BE ADDED TO THE RECALL LISTING.*DT

NHTSA ODI 11317972

Nov 12, 2019SteeringAirbagsSeat belts

I WENT TO MY LOCAL DEALER TO PERFORM THE RECALL ON THE PASSENGER AIRBAG WHICH THEY PERFORMED AND AS A RESULT OF THAT REPLACEMENT I NOW HAVE THE AIRBAG WARNING LIGHT ILLUMINATED ON MY DASH, THE STEERING WHEEL CONTROLS NO LONGER WORK, HORN INCLUDED AND WHEN I MENTIONED IT TO THE SERVICE TECHNICIAN THEY INDICATED THAT I WOULD HAVE TO INCUR THE COST OF DIAGNOSING THE PROBLEM AND COVERING THE COSTS. ALL WAS WORKING FINE UNTIL THE AIRBAG RECALL. TO MY KNOWLEDGE THE VEHICLE WAS IN A BAY BEING WORKED ON FOR THE RECALL. THE DATE REFLECTS THE DAY THE STEERING WHEEL CONTROLS STOPPED WORKING

NHTSA ODI 11279560

Nov 12, 2019Electrical systemAirbags

CLOCK SPRING MALFUNCTION: HORN AND STEERING WHEEL ELECTRONICS INOPERABLE.

NHTSA ODI 11279625

Sep 18, 2019Electrical systemAirbagsElectronic Stability Control (esc)

ALL THE ELECTRONICS IN MY STEERING WHEEL WENT OUT, THE HORN STOPPED WORKING, AND MY AIRBAG NO LONGER WORKS. SOME OF MY WARNING LIGHTS ON THE DASH EVEN STOPPED WORKING. THE FM/AM RADIO ALSO NO LONGER WORKS. I TOOK IT TO THE DEALERSHIP AND THEY SAID MY CLOCK SPRINGS WENT OUT. I AM VERY WORRIED ABOUT MY AIRBAG NOT DEPLOYING IN A CRASH. NONE OF THESE WORK, WHETHER THE CAR IS MOVING OR STATIONARY.

NHTSA ODI 11256551

Sep 6, 2019Airbags

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT CALLED KOONS TYSONS CHRYSLER DODGE JEEP RAM (2050 CHAIN BRIDGE RD, VIENNA, VA 22182, 703-790-0900) TO HAVE THE VEHICLE SERVICED; HOWEVER, THE CONTACT WAS INFORMED THAT THE PART WERE NOT AVAILABLE. THE CONTACT REACHED OUT TO ANOTHER DEALER(FARRISH CHRYSLER JEEP DODGE RAM, 9610 FAIRFAX BLVD, FAIRFAX, VA 22031, 703-273-0200) AND WAS INFORMED THAT THEY ALSO DID NOT HAVE PARTS AVAILABLE. THE CONTACT INFORMED THE MANUFACTURER OF THE RECALL AND THEY PROVIDE THE SAME INFORMATION AS THE DEALERS. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11253630

Aug 21, 2019Airbags

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SAFFORD CHRYSLER JEEP DODGE RAM FIAT OF FREDERICKSBURG (5202 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, (540) 898-7200) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11245417

Aug 19, 2019Airbags

2012 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO AIR BAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS *JS

NHTSA ODI 11244682

Aug 19, 2019Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT CALLED BERGLUND CHRYSLER JEEP DODGE RAM AT 540-302-2621 (LOCATED AT 2525 FRANKLIN RD SW, ROANOKE, VA 24014) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11245031

Jun 29, 2019Airbags

I HAVE A 2012 JEEP WRANGLER I BOUGHT IN AUGUST 2018. THIS JUNE MY AIR BAG LIGHT CAME ON AND DINGS EVERY ONCE IN A WHILE. I HAD IT LOOKED AT BY MY MECHANIC AND THEY FOUND THAT THE CLOCKSPRING NEEDS REPLACED. I LOOKED AT ALL RECALLS, I NOTICED THRU THE NHTSA THE RECALLS LISTED ARE FOR ONLY RIGHT HAND DRIVE 2012 JEEPS. WHY WOULD IT MATTER RIGHT OR LEFT HAND DRIVE?? THEY USE THE SAME PARTS. SO MY QUESTION IS, IS THIS RECALL GOOD FOR MY JEEP?? AS OF RIGHT NOW I HAVE NO AIR BAG PROTECTION. I DID HOWEVER HAVE THE TAKATA AIR BAG INFLATOR RECALL DONE. I THINK THIS IS A BIG PROBLEM FOR JEEPS OF ALL YEARS. I THINK THIS SHOULD BE ON THE RECALL LIST AS ALL NOT WORDED AS RIGHT HAND DRIVE JEEPS.

NHTSA ODI 11228370

Apr 15, 2019Airbags

TAKATA RECALL. NO PARTS AVAILABLE TO RESOLVE RECALL V01. TRIED 6 TIMES OVER 2 MONTHS TO SCHEDULE, DEALERSHIPS REFUSE TO SERVICE DUE TO "NO PARTS, CALL BACK."

NHTSA ODI 11196497

Apr 12, 2019Airbags

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ED TOMKO CHRYSLER JEEP DODGE INC (33725 WALKER RD, AVON LAKE, OH 44012, (440) 933-3500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11195826

Mar 14, 2019Airbags

TAKATA RECALL .I WENT INTO MY AUTHORIZED JEEP DEALER . PRESTIGE JEEP ON CENTENNIAL PKWY , LAS VEGAS , NEVADA FOR THE RECALL OF PASSENGER AIRBAG INFLATOR. WAS TOLD BY RECEPTIONIST IN SERVICE THAT THEY COULD NOT ORDER PARTS BECAUSE OF EXPENSE AND WOULD HAVE TO WAIT POSSIBLY MONTHS BECAUSE THEY COULD ONLY ORDER 1 PART AT A TIME. MEANWHILE I CANNOT DRIVE CAR BECAUSE OF DANGEROUS SAFETY CONCERNS

NHTSA ODI 11186879

Feb 27, 2019SteeringElectrical systemAirbags

CLOCKSPRING REQUIRED REPLACEMENT. INTERMITTANT AIRBAG LIGHT, INTERMITTANT FUNCTION FROM CONTROLS ON STEERING WHEEL. NO PATTERN TO INTERMITTANT FUNCTIONING, I PERSONALLY CLEANED OUT ALL CONTACTS AND HARNESSES BEFORE PAYING DEALERSHIP TO REPLACE CLOCKSPRING.

NHTSA ODI 11182706

Jan 25, 2019Transmission & drivetrainAirbags

MY AIRBAG LIGHT HAS COME ON AT 80,000 MILES 1.20.2019. I WAS TOLD IT IS THE CLOCKSPRING. 2 MONTHS AGO MY WA580(NAG1) TRANSMISSION BEGAN TO SHIFT ITSELF GOING UPHILL TRYING TO FIND THE RIGHT GEAR. I WAS TOLD IT WAS THE VALVEBIDY WHICH IS NOT UNDER WARRANTY EVEN THOUGH THE SAME PART WAS REPLACED AT 35,000 MILES.

NHTSA ODI 11172121

Sep 17, 2018Airbags

MY AIRBAG SENSOR WOULD RANDOMLY TURN ON AND OFF AND AT THIS POINT IT CONSTANTLY STAYS ON. IM CONCERNED FOR MY SAFTY IF ANYTHING WERE TO HAPPEN SINCE THE AIRBAGS MAY NOT DEPLOY. I HAVE HEARD A LOT OF OTHER JK OWNRS HAVING THIS ISSUE BUT WHEN I CHECK RECALLS AGAINST MY VIN NOTHING COMES UP.

NHTSA ODI 11129975

Jul 23, 2018Electrical systemLightsAirbags

TAKATA RECALL- A FEW DAYS AGO MY AIRBAG LIGHT STARTED TURNING ON AND OFF EACH TIME I STARTED MY CAR AND NOW THE LIGHT HAS REMAINED ON.

NHTSA ODI 11113205

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Working with the data? Download all 828 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Jeep Wrangler 4-door 4xe verdict →