What 1,637 owners told NHTSA about the 2012 Jeep Grand Cherokee

The vehicle is a 2012 Jeep Grand Cherokee with open safety recalls T59 and V62. The brake warning light is currently illuminated, and based on the symptoms I believe the brake booster may be failing. The braking system is available for inspection upon request. The safety concern is that the vehicle may have reduced braking assist or impaired braking performance while being driven. This creates a risk of increased stopping distance, loss of braking confidence, or inability to stop safely in traffic. I contacted the FCA/Stellantis-recommended Jeep dealership in Lapeer, Michigan multiple times this week to schedule recall-related service. I was repeatedly transferred to service voicemail and did not receive return calls. When I called back and asked to speak with someone else, I reached the service manager. I explained that the vehicle has an illuminated brake warning light and that I suspect the brake booster may be failing. The service manager focused on where I lived, why I was not using a closer dealer, and mentioned that the vehicle is 14 years old, rather than clearly arranging recall service or addressing the brake safety concern. The problem has not yet been inspected or confirmed by a dealer because I have been unable to obtain timely service despite repeated attempts. The vehicle has not been inspected by the manufacturer, police, insurance representatives, or others. The warning lamp currently present is the brake warning light. The exact first date the warning light appeared was within the last 2 weeks.

NHTSA ODI 11735121

Vehicle has two open unrepaired recalls: T59 (NHTSA 17V-572, brake booster water shield) and V62 (NHTSA 19V-813, fuel pump relay). The brake booster is currently symptomatic — an audible humming noise is present when the vehicle is stopped and idling, consistent with vacuum loss in the brake booster system. I contacted LaFontaine Chrysler Dodge Jeep Ram of Fenton, Michigan to schedule the recall repairs. An appointment was set for 8:15 AM on April 24, 2026. I requested a loaner or rental vehicle as the dealer indicated they would need to keep the vehicle over the weekend for the work. The dealer never followed up regarding the rental. Instead, the dealer contacted me to appraise my current vehicle and discuss new vehicle inventory. The recall work was never discussed. When I did not appear for the appointment, the dealer did not follow up or offer to reschedule. I then contacted Stellantis customer service directly and explained the situation, including the active brake booster symptom. The Stellantis representative connected me with a second dealership, Bill Snethkamp Chrysler Dodge Jeep Ram on Woodward Avenue in Detroit, Michigan, then disconnected from the call without notice. I was left explaining the situation a second time to a dealership that informed me they do not provide loaner vehicles. The rental option requires me to pay out of pocket upfront and then seek reimbursement from the manufacturer in the form of a check. This is not a viable option. Additionally, this dealership is located approximately one hour from my residence in Flint, making it logistically impractical for recall service. I am currently driving a vehicle with an active safety defect affecting the braking system. The recall remedy language states that limited braking ability can cause a crash without prior warning. Neither the manufacturer nor two dealerships have provided adequate accommodation to complete the recall repair while ensuring I have safe transportation during the service per

NHTSA ODI 11733588

All dashboard lights came on while cherokee shut off on the parkway yet allowing me to steer to the side shoulder. Is this a symptom of total integrated power module TIPM.

NHTSA ODI 11711989

I brought my vehicle to the Jeep of concord for a fuel pump relay recall and oil change on 11/12/25. Prior to 11/12 the vehicle did not experience any of the issues described below. On 11/13/25, a dealership representative sent an inspection video stating the vehicle was in immaculate condition following the recall repair. However, within less than 24 hours, the check engine light illuminated, and additional issues began occurring intermittently. After the recall work, the vehicle began experiencing intermittent warning lights, including service four wheel drive, traction control, and check engine. These warnings appear unpredictably and are sometimes accompanied by loss of vehicle functions, creating unsafe driving conditions. The vehicle has also experienced overheating since these issues began. Sometimes turning the vehicle off and then on would temporarily correct the problem if it would recrank. The failures occur intermittently, making them difficult to reproduce or diagnose, and they pose serious safety risks, including the potential for sudden loss of power, steering assistance, or drivability while the vehicle is in motion. On multiple occasions, the issues have left me stranded. I returned the vehicle to the dealership on 1/8/26. On 1/9/26, I received an inspection video from the dealership identifying a transmission issue for the first time. The rep stated they “double-checked” the recall wiring but confirmed that no manufacturer engineer inspected the vehicle, despite my request to escalate this as a STAR case due to safety concerns. The intermittent warning lights, overheating, and transmission concerns remain unresolved and Stellantis refused to escalate the issue. The dealership currently retains possession of my vehicle. I am concerned the recall repair may have been performed wrong or inadequately inspected, resulting in ongoing intermittent safety-related failures affecting multiple vehicle systems. I am requesting that NHTSA investigate & confirm

NHTSA ODI 11711550

Two similar incidents to report during week of Dec 15th 2025 on surface streets: Was driving 25 mph when 2012 Jeep Grand Cherokee just came to a complete stop -- without any warning signs of a problem. Vehicle stalled with no engine power and loss of power steering. I could not steer the vehicle to the side of the road. Was just stuck. The emergency lights did work. I put the vehicle in park and restarted the engine after about 30 seconds. The vehicle drove normally therafter. THIS COULD HAVE BEEN CATASTROPHIC IS IF I HAD BEEN ON A MAJOR HIGHWAY WITH TRAFFIC. This same stalling of the vehicle with no power or steering ability has happened 2 other times before earlier in 2025. The Dealer insists there is no recall, but this looks like the same problem that this Jeep had in 2019 when the dealer replace the fuel pump relay as part of a previous recall. Obviously that recall was not effective.

NHTSA ODI 11706652

When driving the vehicle it just stalls. No warning and all power is lost including power steering which makes it VERY dangerous to all occupants of the vehicle and others on the road.

NHTSA ODI 11698331

In August 2025 my 2012 Jeep Grand Cherokee Laredo lost engine power and stalled while driving 15 mph. There was no warning. I was able to restart the car and drive. Then while driving in traffic at 45 mph on 18 Oct 2025, my Jeep abruptly lost engine power and stopped, putting my safety and the safety of my passenger at great risk as I had several cars behind me. Again, the Jeep stalled without warning. I was able to put my emergency warning lights on, then after 30 seconds, I put the car in park and restarted the engine with no problem. The Jeep drove normally. This unexpected loss of power while driving at speed in traffic on Hwy 431 could have been catastrophic. This incident appears to be linked to two previous Fuel Pump Relay recalls, the most recent being V62/NHTSA 19V-813. My Jeep was repaired by the Jeep dealer under both of these recalls which were prompted by no-start conditions and ENGINE STALL CONDITIONS. It appears the FCA repair has been ineffective as my Jeep has experienced two engine stalls while driving and does have intermittant problems with start up. This most recent problem has not yet been confirmed by a dealer as the Jeep Dealer cannot see my vehicle for another 2 weeks, which puts my safety at risk. There were no warning lamps or messages before the abrupt engine stalls while driving. However, for the past 6 months, I had had intermittant instances of the car not starting immediately, particularly in the morning. I would turn the key fob a few times before my Jeep would start. But it always started.

NHTSA ODI 11694647

The car cuts off in middle of the road n won’t shut on brought a new fuel pump and it’s still shutting off the electric light pops up on dash when cutting the engine on the car gives the cranking engine power sounds but doesn’t cut on mechanic put in new fuel pump and now think it’s a electrical problem the steering is tight backing up and it has steering fluid this has been happening since 3 months ago I wanna say it comes n goes I’ve got it inspected twice and they inquired about the fuel pump which I have gotten fixed and the car still continues to shut off in the middle of traffic which can cause an accident

NHTSA ODI 11689925

While driving the road whether highway our town… my vehicle will stall out. I can’t safely pass because my car loses power.. check engine light starts blinking then traction control lights come on and then battery light. I have to turn the car off after turning flashers on put it in park and restart after a few seconds. This vehicle is VERY UNSAFE to DRIVE.

NHTSA ODI 11676084

2012 Jeep Grand Cherokee HEMI. As traveling whether on highway or on streets no matter the speeds the Jeep tends to just stall out out of no where especially when braking and coming to a stop it completely shuts off, no engine, no steering and then must have to engage into park or neutral to push to start up the Jeep again. It is very dangerous and scary any time it happens and even more so when happens on highway. It has been an on going issue since I bought the vehicle in NOV. 2018 but only happens every once in a while and out of the blue when it does. I did reached out several years ago to the manufacturer Mopar Jeep Chrysler but they had no solution for me. I had a case number with them but it was so long ago I cannot remember now. I did have the recall on the fuel pump relay in which I thought that would resolve my issue but unfortunately it did not and I still experience this Jeep stalling out at any point while driving, onto braking, and then to the stop. Any help? Thanks

NHTSA ODI 11674353

I had my jeep’s recall for a fuel pump relay and now I have problems starting at times and I’m starting to smell fuel through my vents and even when I park my jeep inside the garage. I am very worried while I am driving it, especially I have a child with me at all times in the jeep. Please help me, I want to get this solved as soon as possible and I live in Las Vegas now where it is very hot.

NHTSA ODI 11673200

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. There was no warning light illuminated. The vehicle was towed to a local independent mechanic to be diagnosed, but the cause of the failure could not be determined. The contact stated that the failure persisted, and the vehicle was towed to another local independent mechanic for a second opinion. The mechanic diagnosed that the fuel pump had experienced a short circuit, and the 150 AMP Mega fuse needed to be replaced. The vehicle was repaired at the owner's expense; however, the failure persisted. The contact stated that while driving approximately 59 MPH with cruise control activated, the vehicle decelerated unintendedly. The contact shifted to neutral(N), but the vehicle lost motive power. The vehicle was towed back to the independent mechanic, where it remained for further diagnostic testing. An unknown local dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 147,000.

NHTSA ODI 11669677

One of the recalls for this vehicle is for "2011-2013 wk wd fuel pump relay". The car stalled on the road but I was able to bring it home and apply a temporary fix by connecting the Pump fuse with the Cigarette lighter fuse (per some online instructions). The car runs now, but it's not a permanent fix. I called a Dealer (Everett, WA) and scheduled an appointment (it was two weeks ago). Today during my appointment I was sent back home saying they don't have the part and I'll need to come back in a couple of weeks, just for the inspection! Complete incompetence. I called another place (Kirkland, WA) and was also told that they are ordering the part now but will need to wait from few to several weeks. If this recall makes my car unsafe to drive (stall happened on the road, my solution is not perfect) why are the dealerships/Jeep not taking the repair seriously?

NHTSA ODI 11667770

I have had to fix several issues since purchasing the vehicle. Most recently the oil filter house and the radiator. I am now having issues with the gas sensor. From what was explained to me, the sensor is not registering the amount of fuel in the tank and therefore believes there is low gas in the car. The check engine light turns off and on and the car begins to shake uncontrollably and it almost feels like it will shut off.

NHTSA ODI 11657730

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 156,000.

NHTSA ODI 11618972

As I was driving my Jeep Grand Cherokee, I was in the process of braking in order to turn, when the power steering stopped working as the engine stalled. I was able to pull over to the side of the road, put it back in Park and was able to restart it like nothing had happened. According to other owners with a similar issue, all the symptoms describe an open Safety Recall for a failing Fuel Pump that may cause the engine to stall. However, when I search the VIN on the NHTSA website, it states that there are no open recalls. The symptoms are identical to what is outlined in the recall. The only warning that came on was "Check the Gas Cap" warning.

NHTSA ODI 11614630

So I just bought this car from a dealer about a year now and I was driving down the fwy. Heading to work And suddenly my car turned off and my steering wheel got really hard to make any turns there was no way I could’ve stopped in the middle of the fwy. To stop and start the engine. luckily I was able to pull over and check the car I was full on gas and I looked up common issues that could turn off a running engine checked all fuses didn’t see any problems with it didn’t see any sort of corrosion in the battery cables and their was no check engine on the dash board. Theirs also been times were it randomly takes a long time cranking and won’t start right away so I literally wait for the engine to sit for a while and start the car. My guess it’s the crankshaft position or the fuel pump going out but that’s why I’m here to find out if theirs any recalls related to this issue. I’ve been told their was a recall for a relay issue

NHTSA ODI 11608555

Re: AQ14-003-FCA-Consent-Order-7-24-2015 & 2019 Safety Recall [Manufacturer Recall Number V62 & NHTSA Recall Number 19V-813]. FCA hasn't been in compliance with either of them regarding 'my' vehicle. 2015 Consent Decree implies should have been notifying car owners of any type of recall. 2017 recall was cancelled & 2019 safety recall was issued 4 years after the decree, 1 year after I bought the car, a safety recall was issued. Wasn't notified. 2 years later "I" contacted FCA (now Stellantis) to get my vehicle remedied by repair or replacement. Parts were shipped to a dealership but they used it on one of their customers. I asked for another set of parts. After that, absolutely nothing has happened up to now. Keep in mind FCA had my information (email, phone & address) either from me emailing or speaking with a customer rep. It's been over 3 years since last heard from FCA. On my side I no longer have ability to contact them directly since they became Stellantis. 49 U.S.C. § 30166(f); 49 C.F.R. §§ 573.6(c)(10); 577.5(a), 577.7(c)(1), & 49 U.S.C. § 30165(a)(1); 49 C.F.R. § 578.6(a) NHTSA fined FCA/Stellantis > $100 million for 'not' making an effort to send recall notifications of any type of recalls directly to owners of their vehicles within a reasonable amount of time also to remedy the issue. If they don't comply $7,000 per violation & only remedy is replacing the vehicle in question. It's exact issue! Been over 7 years waiting within a reasonable remedy, it never happened. This is a safety issue. I was assured it'd be fixed, never was. I'm putting my life at risk & others driving. Unbelievably the part sent to me the dealership without my consent & knowledge gave it to one of their customers. I called to complain & expected another part to be sent out to another dealership. It never happened. I never spoke to anyone at FCA since then 3 years ago. There doesn't need to be a lengthy investigation. It shows my recall status as open. Proof of noncompliance.

NHTSA ODI 11603034

While driving through the intersection after slowing down at light, vehicle completely stalled, turned off in the middle of the intersection and wouldn't start back up. I had to have it towed to dealership. I have had it in dealer prior to this incident for stalling issues just out of nowhere. They simply said they cannot find a cause. This is dangerous to me because vehicles behind me don't know that I am stalled out and almost hit me. Prior to this last time, I have been able to restart vehicle by putting in neutral and getting it to move on it's way, but still scary while vehicles behind me don't know that I was going to stall out. This last incident, I had to be pushed off of the road and then towed to dealer. Hoping they can find the cause and fix.

NHTSA ODI 11570694

Estaba manejando a 35 millas y de repentes la jeep comenzó a perder fuerza y se apagó, tuve que durar como 30 minutos para que pudiera prender, porque cuando la encendía temblaba y los frenos frenos y el guía se ponían duro.

NHTSA ODI 11554291

I just recently purchased this used 2012 Jeep Grand Cherokee. The problem I am experience, while driving at 74 mph the engine just shuts off. The vehicle would not restart for about 15 minutes. This has happened at least daily. The mechanic shop has checked the engine completely over. However they are stumped, The shop was able to repeat the problem but there are no codes. I know there was a recall on the fuel pump relay and then another on the relay. My mechanic has replaced the fuel pump relay but it still happens. I was reading in numerous blogs of this issue happening to many people. This past saturday night I was coming home from my second job when the car stalled out in the construction zone of 696 in Detroit, I can't tell you how many cars came close to killing me. This problem needs to be fixed by Jeep but there seems to be no movement, I'd hate to see people killed over this KNOWN issue. I know last Saturday night was the most fearful night of my life.

NHTSA ODI 11516567

After getting my car back from big o doge in Greenville sc I was on my way to work and stopped at a redlight when the light turned green my car just sat there and didn’t move I pressed the gas but nothing it just revved up like it was in neutral pressed the gas to the floor nothing all of a sudden it was like it jumped and took off…also did the same thing at a stop sign up hill and I had a car coming in the other lane as I was crossing the lane to get into the correct one….I had open recalls and set up for it to be checked when I arrived at the delarship they told me my recalls were closed. My car was not checked or repaired at the time how can you just cancel a recall/campaign after notification and claim parts aren’t available but the car was never fixed? I called the delarship paid 400 for 2 diagnostics and they didn’t put my trans cap back on so now they’ve basically ruined my car and didn’t fix NOTHING

NHTSA ODI 11513716

Oil pressure sensor code P0522. The engine oil pressure sensor fails before and after oil changes. This causes the oil temperature to sporadically increase and decrease psi drastically from 20 to 110 psi and vice versa. This has been confirmed with multiple OBD2 sensors along with the check engine light constantly on.

NHTSA ODI 11512983

I had purchased my 2012 Jeep Grand Cherokee 5.7 hemi in June 2019. Shortly thereafter, I was driving on the highway when the vehicle stalled out and the wheel became very hard to control. I managed to avoid causing a major accident and made it to the side of the highway where I then sat for over 4 hours stranded. After trying to start my Jeep it just started up out of the blue and I drove home. I was nervous to drive it but I had no other mode of transportation. Over the next few months it would increasingly stall out. Sometimes in mid turn , sometimes on the expressway and sometimes just not start at all. A recall came out and I was able to have the truck " repaired ". Not even a month later it started to do the same thing. Stalling in mid drive. not starting at all or starting in Neutral only. I took it to a different dealership and paid over 300$ for them to do a diagnosis. Their diagnosis consisted of a " walk around " and taking a video of the vehicle. What a waste of money. As I was going to leave the dealership the vehicle wouldn't start. Then after an hour it suddenly started. I had advised service about it and they said that I can leave the vehicle and have them look at it when they had time which they said would be 4 days from then. I said you just looked at it and did nothing and I had to pay 300$ for nothing to be diagnosed. I was able to get the car home and then the car didnt start for a week then started .. would drive it then stalled and have to have it towed home a couple of times. Now the truck has been sitting in my driveway not able to start at all. The fuel pump relay was supposed to be replaced by two recalls I believe. Nothing was fixed and infact it only had made it worse probably causing damage to the rest of my vehicle. I am lucky I didnt crash, or even kill someone because of this. It is extremely dangerous and to not have the part fixed correctly nor even remedied with a replacement of the TIPM is unbelievable.

NHTSA ODI 11509174

I have been waiting for more than 5 months to be called in to fix a recall on my vehicle. Your site stated that if my recall has not been addressed in a timely manner to advise you all. Please help.

NHTSA ODI 11507747