What 1,637 owners told NHTSA about the 2012 Jeep Grand Cherokee Srt

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT TWO PARTS WERE BEING DISTRIBUTED TO EACH DEALER PER MONTH. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/24/14*LJ

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED WAS NOT AVAILABLE FOR MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE. UPDATED 10/23/4*CN THE RECALL WAS COMPLETED. UPDATED 10/30/14

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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I HAVE BEEN WAITING FOR MY LOCAL JEEP DEALER TO FIX A SAFETY RECALL NOTICE RELATED TO A BRAKE BOOSTER ON MY 2012 JEEP GRAND CHEROKEE. I'VE BEEN WAITING SINCE MAY. THIS IS UNACCEPTABLE! I HAVE A 7-MONTHS-PREGNANT WIFE, AND HOW AM I SUPPOSED TO FEEL SHE IS SAFE AND SECURE IN A CAR WHICH COULD POTENTIALLY HAVE A BRAKE ISSUE? NOW, FAST FORWARD TO SEPTEMBER AND I'VE RECEIVED ANOTHER RECALL NOTICE, THIS ONE PERTAINING TO SUN VISOR WIRING. HOW LONG SHOULD WE BE REQUIRED TO WAIT FOR THESE TO BE FIXED? I'VE HAD RECALLS ON MY 2010 MERCURY MARINER AND 2005 MAZDA TRIBUTE RECENTLY, AND BOTH WERE HANDLED IMMEDIATELY. SO I WOULD VERY SPECIFICALLY LIKE TO LODGE A COMPLAINT AGAINST CHRYSLER AND ITS PARENT, FIAT. LOCAL DEALERS NEED TO BE SUPPLIED WITH REPLACEMENT PARTS FAR MORE QUICKLY. (AND, FOR THE RECORD, I'VE OWNED FIVE JEEPS. I'M LOYAL TO THE BRAND, WHICH IS ALL THE MORE REASON WHY THIS IS UPSETTING.) THE DEALER ISN'T HELPFUL AT ALL - ALL THEY TELL US IS THAT WE'RE IN A QUEUE AND WAITING ON PARTS. IT'S ENOUGH WAITING. THIS IS A SAFETY ISSUE THAT MUST BE ALLEVIATED IMMEDIATELY. *TR

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER AND MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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I RECEIVED A SAFETY RECALL LAST SPRING FOR P14/NHTSA 14V-154-BRAKE BOOSTER. I MADE AN APPOINTMENT TO HAVE THE BRAKES INSPECTED MAY 5, 2014. AT THAT TIME THE DEALER DID NOT HAVE THE PARTS (WATER SHIELD) TO PLACE OVER THE BRAKE BOOSTER. I JUST SPOKE WITH THE DEALER SERVICE DEPARTMENT TODAY (9/9/14) AND THEY STILL DO NOT HAVE THE PART NOR DO THEY HAVE ANY IDEA WHEN THEY WILL HAVE THE PREVENTATIVE PART. IF THIS ISSUE IS OF NO CONCERN THEN WHY WAS A SAFETY RECALL ISSUED? IF IT IS OF CONCERN (AND I MIGHT ADD WE ARE HEADED INTO THE COLDEST AND RAINIEST TIME OF YEAR HERE) THEN WHY ARE THERE NO PARTS AVAILABLE TO PREEMPT A KNOWN SAFETY HAZARD? HAVING HAD OTHER VEHICLES THAT HAD SAFETY RECALLS AND DEALING WITH DIFFERENT MANUFACTURERS, I NEVER HAD TO WAIT OVER 5 MONTHS FOR A SAFETY RECALL REPLACEMENT PART. I BELIEVE THAT THE CHRYSLER CORPORATION HAS DROPPED THE BALL AND THE POTENTIAL EXPENSE OF MY FAMILIES SAFETY. FOR THIS I AM PLACING A FORMAL COMPLAINT! *TR

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CAR WOULD NOT START ON A REGULAR BASIS. SMELLED ELECTRICAL BURNING. BROUGHT TO RAMSEY CHRYSLER JEEP AND WAS TOLD THAT TIPOM WAS NO GOOD WHICH WAS THE TOTAL INTEGRATED POWER MODULE THAT OPERATES ALL ELECTRICAL FUNCTIONS OF THE VEHICLE. ITEM WAS NOT COVERED UNDER WARRANTY AND COST ME $1418.43. *TR

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ONE OF THE FRONT END DRIVING LIGHTS NO LONGER WORKED. I CONTACTED JEEP, AND THEY SAID IT WAS NOT A WARRANTY ITEM. SINCE THEN, I HAVE NOTICED NUMEROUS SAME YEAR/ MODEL JEEPS ALL WITH A NON-WORKING FRONT DRIVING HEADLAMP. I FIND IT HARD TO BELIEVE THIS IS COINCIDENCE, RATHER I AM OF THE OPINION THAT THIS IS AN INHERENT FLAW IN THE VEHICLE. *TR

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MATTHEWS DODGE AND CHRYSLER WILL NOT SERVICE MY RECALL AFTER SEVERAL CALLS AND A COMPLAINT TO VEHICLE SAFETY! *TR

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT IT WAS TAKING TOO LONG FOR THE DEALER TO REPAIR THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE VEHICLE WAS SHIFTED TO PARK AND THE EMERGENCY BRAKE WAS ACTIVATED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) BUT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY FOB WOULD ACTIVATE INTERMITTENTLY AND THAT THE KEY FAILED TO UNLOCK THE DOORS. THE CONTACT ALSO STATED THAT SHE REPLACED THE BATTERY ON NUMEROUS OCCASIONS HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE KEY NEEDED TO BE REPLACED AND REPLACED THE BATTERY IN THE KEY FOB. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,116.

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I'VE CALLED DODGE NIELSON IN EAST HANOVER, NJ 07936 BACK IN JUNE TO BRING MY CAR IN FOR A PART. I RECEIVED A LETTER IN THE MAIL FEW WEEKS PRIOR IN REGARDS TO A SAFETY RECALL "BRAKE BOOSTER". IT IS NOW SEPTEMBER AND THEY HAVE TOLD ME NO PARTS HAVE BEEN RECEIVED. WINTER IS RIGHT AROUND THE CORNER AND THIS SPECIFIC PART IS QUITE IMPORTANT IN THE WINTER MONTHS COMING. I AM GETTING WORRIED WITH TIMING. PLEASE ADVISE. VIN [XXX] NOTIFICATION CODE P14 P14/NHTSA 14V-154 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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THE TOTALLY INTEGRATED MODULE WENT BAD 3 WEEKS AFTER PURCHASING VEHICLE. *TR

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TOTAL INTEGRATED POWER MODULE: WHEN STARTING, VEHICLE STALLS. WHEN TRY TO RESTART, VEHICLE CONTINUOUSLY TURNS OVER WITHOUT STARTING UNTIL IT FINALLY TIMES ITSELF OUT. THIS HAPPENS AT LEAST ONCE PER WEEK FOR MORE THAN A YEAR. DEALERSHIP SAYS THEY KNOW NOTHING ABOUT THE PROBLEM AND THAT THEY CANNOT RECREATE THE ISSUE SO THEY WILL NOT FIX UNLESS I CHOOSE TO REPLACE THE TIPM AT MY OWN EXPENSE. I'VE GIVEN THEM ARTICLE AFTER ARTICLE ABOUT THIS ISSUE - TO NO AVAIL. WARRANTY COMPANY WILL NOT COVER THE ISSUE BECAUSE DEALERSHIP SAYS THERE IS NO ISSUE. *TR

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CHRYSLER SENT ME A RECALL FOR P14 AND P36 AND I MADE DIFFERENT INTENTS FOR MORE THAT SIX MONTHS TO DEALERS IN MIAMI AND THEY DO NOT HAVE THE PARTS. TODAY 09/03/2014, A CALL CHRYSLER AND THE TOLD ME THAT THEY ARE HAVING PROBLEMS SUPPLYING THESE PARTS....??????? *TR

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA RECALL NUMBER 14V154000 (BRAKES). AFTER CONTACTING THE DEALER AND THE MANUFACTURER SEVERAL TIMES THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND COULD NOT PROVIDE AN ESTIMATED TIME. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES HYDRAULIC) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) HOWEVER THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

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INITIALLY, I WAS HAVING TROUBLE WITH IT STALLING AFTER IT STARTED. THE DEALERSHIP INSTALLED A NEW START BUTTON, I THEN HAD TROUBLE AFTER I WOULD TURN THE CAR OFF, THE ACCESSORIES WOULD NOT TURN OFF. THE DEALERSHIP REPLACES THE DOOR MECHANISM AND NOW I AM HAVING TROUBLE GETTING THE CAR TO START. I WAS UNABLE TO START IT AFTER SEVERAL ATTEMPTS AND COULD ONLY START IT USING THE REMOTE START. I HAVE HAD TONS OF ISSUES WITH THIS VEHICLE AND THE START SYSTEM STALLING, THEN NOT TURNING OFF AND NOW NOT STARTING. *TR

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