What 1,637 owners told NHTSA about the 2012 Jeep Grand Cherokee Srt

2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO A SAFETY RECALL. *TGW THE CONSUMER STATED IT HAS BEEN OVER THREE MONTHS SINCE SHE RECEIVED THE RECALL LETTER, AND THE PARTS WERE NOT AVAILABLE. *JB

NHTSA ODI 10655441

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING POWER STEERING FLUID. AS A RESULT, THE VEHICLE JERKED WHILE TURNING LEFT OR RIGHT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

NHTSA ODI 10662761

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10662945

RECALL P14 / NHTSA 14V-154 I GOT THIS RECALL NOTICE AND CALLED THE DEALER ON JUNE 5 TO HAVE THE REPAIR MADE. THEY SAID THEY DID NOT HAVE PARTS YET AND WOULD PUT ME ON THE WAIT LIST AND THAT I WILL BE NOTIFIED WHEN THE PARTS ARE AVAILABLE. I CALLED AGAIN ON JULY 18 (6 WEEKS LATER) AND THEY SAID THEY STILL DID NOT HAVE PARTS AND AGAIN SAID THAT I'D BE NOTIFIED. IT IS NOW DECEMBER, OVER 6 MONTHS LATER, AND I STILL HAVE RECEIVED NO NOTICE FOR THIS. I JUST CALLED AGAIN AND HAVE FINALLY BEEN SCHEDULED FOR JANUARY. I DON'T KNOW HOW MUCH OF THE FAULT IS THE MANUFACTURER AND HOW MUCH THE DEALER, BUT IT SHOULDN'T BE 7 MONTHS TO FIX A SAFETY ISSUE WITH MY BRAKES. AND IF I'M TOLD THAT I'D BE NOTIFIED WHEN IT CAN BE SCHEDULED, THEN I SHOULD BE NOTIFIED AND NOT HAVE TO REPEATEDLY CALL BACK. *TR

NHTSA ODI 10662951

I AM SITTING ON 3 RECALLS ON MY VEHICLE LIST ABOVE, BRAKE SHIELD, VISOR WIRING, AND NOW ALTERNATOR PROBLEM. I AM NOT VERY HAPPY WITH 3 RECALLS THAT THEY DON'T HAVE PART FOR, AND THE DEALERSHIP CAN NOT TELL ME IF AND WHEN PARTS WILL BE IN, I AM TO THE POINT I DON'T WANT THIS VEHICLE ANYMORE BECAUSE OF THESE ISSUES. I DON'T WANNA WAIT TILL THERE IS A INJURY OR FATALITY. I WANT THIS RESOLVED OR VEHICLE REPLACED. I AM GUESSING THE AIR BAGS WILL BE NEXT KNOWING THERE IS A RECALL ON THEM ON OTHER VEHICLES. *TR

NHTSA ODI 10662606

THE ENGINE WOULD TURN OVER, BUT IT WOULD NOT START. IT WOULD START AGAIN AFTER TEN MINUTES OR SO. IT HAS HAPPENED THREE TIMES AND BEEN TO THE DEALER TWICE. THE DEALER SAYS THEY DO NOT KNOW WHAT IS WRONG AND CAN'T FIX IT. THE INTERNET HAS INFORMATION INDICATING THAT CHRYSLER KNOWS ABOUT THE PROBLEM BUT DOES NOT HAVE THE PARTS TO FIX IT. APPARENTLY, IT COULD BE AN ISSUE WITH THE TIPM. *TR

NHTSA ODI 10662507

I RECEIVED A RECALL NOTICE. WHEN I CONTACTED MY DEALERSHIP THEY STATED THEY HAVE NOT RECEIVED ANY PARTS FOR THIS RECALL FROM CHRYSLER. THE TOOK MY NAME FOR A LIST TO CALL ME WHEN PARTS BECOME AVAILABLE. IT IS NOW 6 MONTHS LATER AND THE DEALERSHIP STILL DOESN'T HAVE THE PART FOR THIS RECALL. I FEEL THIS IS AN UNREASONABLE AMOUNT OF TIME TO HAVE TO WAIT FOR PARTS ESPECIALLY AS IMPORTANT WITH A COMPONENT OF A VEHICLE SUCH AS BRAKES. *TR

NHTSA ODI 10662310

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10662455

NO START. HAS BEEN HAPPENING REPEATEDLY. *TR

NHTSA ODI 10662161

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE IN WET CONDITIONS, THE VEHICLE JERKED WHEN BRAKING. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 14V154000 (BRAKES). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVE THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 15,000.

NHTSA ODI 10662242

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKE PEDAL, THE VEHICLE HESITATED TO RESPOND. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

NHTSA ODI 10661767

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10661772

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10661774

TL-THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP, THE VEHICLE VIOLENTLY ACCELERATED AND EXCESSIVE FORCE WAS REQUIRED ON THE BRAKE PEDAL. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,525. DJR

NHTSA ODI 10661250

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. IN ADDITION, THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT AND THE CONTACT WOULD HAVE TO WAIT BEFORE THE VEHICLE WAS ABLE TO START. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TIPM AND THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

NHTSA ODI 10661261

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 56,175.

NHTSA ODI 10660789

CAR WILL NOT TURN OVER NOT GETTING FUEL TO STARTER,CAR CUTS OFF WHILE DRIVING NUMEROUS TIMES. THERE IS A RECALL FOR THIS ON SAME MODELS BUILT PRIOR TO 8/01/2011,MY CAR WAS BUILT 8/15/2011 TWO WEEKS AFTER. THIS IS THE EXACT PROBLEM AS THE RECALL. *TR

NHTSA ODI 10660975

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH ATTEMPTING TO STOP, THE BRAKES FAILED. THE ENGINE STALLED AND RESTARTED SHORTLY AFTER. THE PROBLEM RECURRED APPROXIMATELY 3 TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

NHTSA ODI 10660488

VEHICLE WILL NOT START. ENGINE CRANKS, BUT DES NOT START. TOWED TO DEALER. COULD NOT DUPLICATE. RECENTLY CONDITION WORSENED AND VEHICLE WOULD NOT START AT ALL. VEHICLE REPAIRED AFTER SITTING AT DEALER FOR 2.5 WEEKS. DIAGNOSIS, FUEL PUMP RELAY AND WIRING HARNESS. *TR

NHTSA ODI 10660395

MY 2012 JEEP GRAND CHEROKEE LAREDO HAS STALLED WHEN TURNING ON AND HAS OFTEN NOT TURNED ON. WHEN DRIVING THE VEHICLE THE CAR HAS SHUT OFF ALMOST CAUSING AN ACCIDENT.THIS HAS HAPPENED ON MANY OCCASIONS. THE CAR ACCELERATES OFTEN WHEN DRIVING THE LIGHTS, AIRBAG SYMBOLS, ETC TURN ON ERRATIC. I HAD TO REPLACE THE ALTERNATOR AND BATTERY DUE TO FAULTY TIMP WHICH JEEP HAS RECALLS ON HOWEVER NOT MY YEAR ALTHOUGH-MY CAR HAS THE SAME PROBLEMS WHICH I HAVE TO PAY FOR AND I HAVE RESEARCHED AND MANY OTHER JEEP OWNERS HAVE THE SAME ISSUES AND JEEP IS VERY AWARE AND ARE NOT TAKING RESPONSIBILITY, I FEEL UNSAFE DRIVING THIS CAR ESPECIALLY WITH MY CHILDREN, THE CAR IS UNRELIABLE AND HAVE BEEN LATE TO WORK DUE TO THE CAR STALLS AND LACK OG TURNING ON. THIS CAR HAS A MIND OF ITS OWN STARTS WHEN IT FEELS LIKE IT, SPEEDS UP ON ITS OWN, LIGHTS TURN ON OFF,TELLS U KEYS LEFT THE CAR WHEN IT HASN'T. VERY ANGRY AT JEEP I SHOULD NOT HAVE TO PAY FOR FAULTY EQUIPMENT DUE TO YOUR NEGLIGENCE! *TR

NHTSA ODI 10660297

HAD A RECALL (NHTSA 14V-391) ELECTRICAL PROBLEM. DEALER TOLD ME "HAVE TO ORDER PART.. WILL CALL YOU WHEN COMES IN??? IT IS NOW NOVEMBER 20, 2014.. BEEN OVER 3 MONTHS-STILL WAITING FOR CALL AND PART..."SUPPOSEDLY PART ORDERED "A FEW MONTHS AGO" DEALER SAID THAT "QUOTE"... "CHRYSLER DOESN'T HAVE MANY PARTS... THEY SEEM TO DRAG OUT THE PROCESS SO THAT THEY DO NOT GET HIT WITH ALL THESE EXPENSES/CHARGES IN A MONTH/YEAR" WELL......THIS IS B.S. !!! JUST GETTING THE "RUN AROUND". WHEN CAN I EXCEPT THIS TO BE HANDLE.. CAN YOU PUT ANY PRESSURE ON CHRYSLER TO GET PART??? THERE IS ANOTHER "PENDING" RECALL ON AN A ALTERNATOR (NO NEWS REGARDING THIS EXCEPT AN NEWSPAPER ARTICLE LAST MONTH).. CHRYSLER NEEDS TO GET THEIR ACT TOGETHER.. *TR

NHTSA ODI 10660046

2012 JEEP GRAND CHEROKEE. CHRYSLER DEALER DO NOT HAVE THE REPLACEMENT PART TO CORRECT THE CORRODING BRAKE BOOSTERS. *CW

NHTSA ODI 10653315

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE AND THE MANUFACTURER ONLY RELEASED ONE REPAIR KIT PER WEEK. THE CONTACT ATTEMPTED TO REACH OUT TO THE MANUFACTURER, BUT COULD NOT REACH A LIVE REPRESENTATIVE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10659425

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM, VISIBILITY) AND NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10658799

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10658818