What 1,637 owners told NHTSA about the 2012 Jeep Grand Cherokee Srt

DRIVING HOME FROM WORK 22.5 MILES I NOTICED A WHINE THAT INCREASED IN VOLUME AND PITCH DEPENDING ON ENGINE RPM. UPON ARRIVING AT HOME AND EXITING THE VEHICLE I NOTICED AN ODD ODOR THAT SMELLED LIKE SOMETHING BURNING. I OPENED THE HOOD OF THE VEHICLE AND NOTICED BLACK SMOKE COMING FROM THE VICINITY OF THE ALTERNATOR. THERE WERE NO FLAMES PRESENT AND I NOTICED DISCOLORATION ON THE ALTERNATOR. *TR

NHTSA ODI 10681077

NO INCIDENT OCCURRED - JUST NOTICED THE SYMPTOM IN LATE NOVEMBER 2014. THIS IS RELATED TO SAFETY RECALL P60/NHTSA 14V-634 (SUDDEN ALTERNATOR FAILURE). AS OF 02.04.15, THIS RECALL DOES NOT APPLY TO MY 2012 JEEP GRAND CHEROKEE (JGC) BECAUSE IT HAS A 5.7L ENGINE (RECALL ONLY APPLIES TO JGCS WITH 3.6L ENGINES). HOWEVER, MY VEHICLE ALSO EXPERIENCES WHAT I THINK MAY BE SYMPTOMS OF A FAULTY ALTERNATOR: COLD START WHINING/WHIRRING, EXCESSIVE WHINING/WHIRRING DURING ACCELERATION IN LOWER GEARS, WHINING/WHIRRING DURING SHARP TURNS. IS THERE STILL AN OPEN INVESTIGATION ON VEHICLES WITH THE LARGER ENGINES? IS THERE A SIMILAR PATTERN OF COMPLAINTS OR SERVICE REPAIRS FOR THIS PARTICULAR MODEL? I'M SUSPICIOUS THAT MY VEHICLE MODEL SHOULD BE INCLUDED IN THE RECALL. *TR

NHTSA ODI 10681380

CHRYSLER HAS ISSUED A RECALL FOR MY VEHICLE DUE TO THE BRAKE BOOSTER PREMATURELY CORRODING. I RECEIVED A LETTER IN THE MAIL SEVERAL MONTHS AGO AND CONTACTED MY DEALERSHIP. DESPITE SEVERAL CONTACTS SINCE, THEY MAINTAIN THAT THEY HAVE NEVER RECEIVED ANY PARTS NEEDED TO COMPLETE THE RECALL. A CALL TO THE CHRYSLER GROUP RECALL ASSISTANCE CENTER WENT UNANSWERED ON 02/02/2015. *TR

NHTSA ODI 10680624

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FUEL EXCHANGE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

NHTSA ODI 10680002

TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

NHTSA ODI 10679671

RECEIVED OIL CHANGE AT DEALERSHIP, THEY ADVISED THAT THE POWER STEERING RESERVOIR WAS EMPTY AND POWER STEERING RACK HAD A LEAK. FOUND NUMEROUS COMPLAINTS OF THE SAME PROBLEM LISTED ON THIS MODEL YEAR WITH SOME CAUSING AN ENGINE COMPARTMENT FIRE. ALSO FOUND THAT THE NHTSA WAS INVESTIGATING THIS FOR A POSSIBLE RECALL. *TR

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THE ENGINE MALFUNCTION LIGHT CAME ON AND I TOOK IT TO THE CHRYSLER DEALERSHIP ON 1/28/2015. THE CODES THAT WERE SET SAID THE ENGINE HAD A MISFIRE AND THE LEFT HEAD WOULD HAVE TO BE REPLACED ON THE ENGINE. I LOOKED THIS UP ON THE INTERNET AND THIS IS A KNOWN PROBLEM WITH THE 3.6 LITER V-6 PENTASTAR ENGINES. IT APPEARS THAT CHRYSLER SAID THIS PROBLEM ONLY EXISTED IN HALF OF 1% OF THIS TYPE OF ENGINE. IT APPEARS THAT THE INTERNET IS FULL OF PEOPLE HAVING THIS SAME PROBLEM. I WOULD LIKE TO KNOW IF YOU ARE AWARE OF THIS PROBLEM AND EXACTLY HOW MANY ENGINES HAVE HAD THE LEFT HEAD REPLACED. *TR

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ON MY VEHICLE DEALERS WEB SITE THERE IS NOTICE OF THE FOLLOWING RECALL. I PURCHASED THE VEHICLE USED FROM THEM. THEY HAVE NO RECORD OF THIS RECALL BEING PERFORMED. PLEASE ADVISE IF THE RECALL APPLIES TO THE SUBJECT VEHICLE AND IF YOU HAVE ANY RECORD OF IT BEING NECESSARY TO DO OR IF IT WAS DONE AT ANOTHER DEALER. THANK YOU MY 2012 JEEP GRAND CHEROKEE RECALLS MAKEMODELYEARSUMMARY OF RECALL JEEPGRAND CHEROKEE2012CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK. CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH. CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. THIS IS CHRYSLER SAFETY RECALL NUMBER L33.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TOHTTP://WWW.SAFERCAR.GOV . *TR

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TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT MENTIONED THAT WHEN THE BRAKES WERE APPLIED, THE PEDAL HAD A SPONGE FEELING AND DELAYED REACTION WHEN STOPPING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THE RECALL REPAIR WAS PERFORMED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

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TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10678563

TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL FRACTURED. THE CONTACT MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000.

NHTSA ODI 10678612

VEHICLE STALLED WHILE STOPPED AT STOP LIGHT. WHEN STARTED, IDLED VERY ROUGH AND STALLED AGAIN. CAR WAS TOWED TO DEALER. DEALER INDICATED FAILURE IN FUEL PUMP RELAY. REPAIR INVOLVES DISABLING OF FUEL PUMP RELAY IN TOTALLY INTEGRATED POWER MODULE (TIPM) AND INSTALLING EXTERNAL FUEL PUMP RELAY. FAILURE ALSO RESULTED IN FAILURE OF VALVE SPRING. THE REPAIR REGARDING THE FUEL PUMP IS IDENTICAL TO THE REPAIR OUTLINED IN CHRYSLER SAFETY RECALL P54/NHTSA 14V-530, WHICH PER CHRYSLER CUSTOMER SERVICE REP IS ONLY APPLICABLE TO 2011 VEHICLES AND NOT 2012 VEHICLES. THIS FUEL PUMP FAILURE AFFECTS MORE VEHICLES THAN OUTLINED BY ORIGINAL RECALL. *TR

NHTSA ODI 10678356

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10676878

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 4 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

NHTSA ODI 10676582

I VISITED OUR LOCAL JEEP DEALERSHIP IN SEPTEMBER OF 2014. I EXPLAINED TO THE INDIVIDUAL BEHIND THE SERVICE COUNTER THAT I RECEIVED A RECALL NOTIFICATION FOR A POSSIBLE BRAKE BOOSTER PROBLEM AND NEEDED TO BRING MY CAR IN FOR INSPECTION. THE INDIVIDUAL TOOK OUT A NOTEBOOK AND ADDED MY NAME TO WHAT APPEARED TO BE A RATHER LENGTHY LIST. I STILL HAVE YET TO BRING MY CAR IN FOR INSPECTION. WITH SUCH A WET WINTER, I WOULD THINK THE GOAL WOULD BE TO GET RECALLED VEHICLES IN AND OUT IN A TIMELY MANNER TO AVOID THE POTENTIAL FOR SERIOUS INJURY. *TR

NHTSA ODI 10676427

I HAVE HAD REPAIR AFTER REPAIR DONE AND .SPENT OVER 900 JUST IN REPAIRS AND I HAVE THE RECEIPTS . I WOULD LIKE TO GET A RESOLUTION. MY TOP VEHICLE CEILING WAS BURNT FROM THE RECALL # 105129 ELECTRICAL SYSTEM WIRING LAMP. I NEED A RESOLUTION I CANNOT AFFORD TO PAY FOR ANY MORE REPAIRS. RECALL ID # 102683 - SERVICE BRAKES FULL DETAILS RECALL DATE APR 01, 2014 COMPONENT SERVICE BRAKES MODEL AFFECTED GRAND CHEROKEE POTENTIAL UNITS AFFECTED 644354 RECALL DATE: APR 01, 2014 MODEL AFFECTED: 2012 JEEP GRAND CHEROKEE RECALL ID # 102682 - SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM FULL DETAILS RECALL DATE APR 01, 2014 COMPONENT SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM MODEL AFFECTED GRAND CHEROKEE POTENTIAL UNITS AFFECTED 644354 RECALL DATE: APR 01, 2014 MODEL AFFECTED: 2012 JEEP GRAND CHEROKEE RECALL ID # 102682 - SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM FULL DETAILS RECALL DATE APR 01, 2014 COMPONENT SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM MODEL AFFECTED GRAND CHEROKEE POTENTIAL UNITS AFFECTED 644354 RECALL DATE: APR 01, 2014 MODEL AFFECTED: 2012 JEEP GRAND CHEROKEE *TR

NHTSA ODI 10672233

TL- THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED AN UNINTENDED ACCELERATION. IN ADDITION, THE ENGINE REVVED BUT FAILED TO ACCELERATE ON SEVERAL OCCASIONS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) WAS RECEIVED IN MAY OF 2014, NHTSA CAMPAIGN NUMBER 14V391000 (ELECTRICAL SYSTEM) WAS RECEIVED IN AUGUST OF 2014 AND NHTSA CAMPAIGN NUMBER: 14V636000 (ELECTRICAL SYSTEM) IN DECEMBER OF 2014. THE DEALER INFORMED THAT THE PARTS WERE NOT AVAILABLE AND NO ESTIMATED DATE FOR RECEIVING THE PARTS COULD BE GIVEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. DJR

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TL-THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 15-20 MPH, THE BRAKE PEDAL WAS APPLIED AND A LOUD ABNORMAL NOISE WAS HEARD AS THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. DJR

NHTSA ODI 10670691

TL-THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART FOR THE RECALL REMEDY WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE. DJR

NHTSA ODI 10670677

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR TO BE COMPLETED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10670799

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER. THE VEHICLE LATER RESUMED NORMAL FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 6,000. UPDATED 02/24/15*LJ UPDATED 10/28/2015*JS

NHTSA ODI 10670390

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE BATTERY WARNING LIGHT ILLUMINATED, THE DASHBOARD LIGHTS FLASHED ON AND OFF, AND THERE WAS A WHISTLING SOUND COMING FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

NHTSA ODI 10670061

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V634000 (ELECTRICAL SYSTEM), AND 14V391000 (ELECTRICAL SYSTEM). THE CONTACT WAS INFORMED THAT THE PARTS WOULD BE UNAVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT STATED THAT THE KEYLESS ENTRY WAS NOT WORKING IN ORDER TO ENTER THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 10670083

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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I RECEIVED A RECALL NOTICE IN THE MAIL. I IMMEDIATELY CALLED MY LOCAL JEEP DEALERSHIP TO SEE ABOUT FIXING THE PROBLEM. THIS CALL WAS MADE IN JUNE 2014. IT IS NOW JANUARY 2015 AND NOTHING HAS BEEN DONE TO FIX THE (NOW THREE) RECALLS I HAVE ON MY JEEP. I KEEP GETTING TOLD I AM "ON THE LIST." THE LAST TIME I CALLED THE MAN IN THE PARTS DEPARTMENT WAS VERY RUDE AND I WAS TOLD THEY "ONLY GET IN ONE PART PER WEEK" AND THERE ARE "OVER 300 PEOPLE ON THE LIST"...THIS IS UNACCEPTABLE! THESE RECALLS HAVE NOT BEEN DEALT WITH IN A TIMELY OR SAFE MANNER. A BRAKE BOOSTER PROBLEM, SUN VISOR WIRING, AND NOW THE ALTERNATOR.. WHO KNOWS WHEN THESE WILL BE FIXED! WITH THESE PROBLEMS I DO NOT FEEL AS SAFE IN MY JEEP, I MAY END UP GETTING RID OF IT IF SOMEONE DOES NOT TAKE THE TIME TO FIX VEHICLES THAT HAVE RECALLS. THIS IS OUR SAFETY, SEND MORE THAN ONE PART PER WEEK SO WE CAN FEEL SAFE IN THE VEHICLE I CHOSE TO BUY! *TR

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