What 1,637 owners told NHTSA about the 2012 Jeep Grand Cherokee Srt

DRIVING ABOUT 45MPH ON CITY STREET DURING FIRST SNOW STORM OF THE YEAR. APPROACHING RED LIGHT, ENGAGED BRAKES, HEARD ANTI-LOCK START TO KICK IN, THEN HEARD A POPPING NOISE, AND THEN NEAR COMPLETE LOSS OF BRAKE POWER. NO ACCIDENT. NEED TO PUSH BRAKES EXTREMELY HARD IN ORDER TO GET EVEN THE SLIGHTEST BRAKING ABILITY. CAR WAS BOUGHT USED AS A CPOV FROM DEALER IN LATE 2014. WAS NOT INFORMED OF POTENTIAL BRAKE ISSUE.

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS AND ALSO WHILE THE VEHICLE WAS PARKED, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. IN ADDITION, ONCE THE BRAKE PEDAL WAS DEPRESSED, IT FAILED TO RELEASE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER AND THE BRAKE PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 2,000. UPDATED 02/06/15*LJ; UPDATED 4/25/18*JB *TR

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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RIGHT FRONT HEADLAMP MELTED INTERNALLY DUE TO OVERHEATING DAMAGING THE WIRING AND THE HEADLAMP ASSEMBLY, AND NOW THE TURN SIGNAL DOES NOT WORK. TAKEN TO THE DEALERSHIP AND THEY TOLD US THAT IN ORDER TO FIX IT, THE HEADLAMP ASSEMBLY NEED TO BE REPLACED . THEY ESTIMATED IT IN $1200 AND TOLD ME THAT THE WARRANTY WONT COVER IT. THE CAR JUST HAVE 16749 MILES.

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL CAP MIGHT HAVE FAILED OR THE CONTACT MIGHT HAVE REFUELED THE VEHICLE WITH THE INACCURATE FUEL TYPE. THE FAILURE OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

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MY VEHICLE WAS RETURNED TO DEALERSHIP WHEN IT STOPPED WHILE DRIVING ON A PUBLIC HIGHWAY.AT THE TIME THEIR WERE FOUR (4) RECALLS. AFTER TWO MONTHS AT THE DEALERSHIP I WAS ABLE TO PICK UP THE VEHICLE WHICH WAS PARTLY REPAIRED INCLUDING P36/NHTSA 14V-391.APPROXIMATELY 75 DAYS LATER(11-10-15) MY VEHICLE CAUGHT ON FIRE WHILE LOCATED IN FRONT OF MY OFFICE. MY VEHICLE WHILE TURNED OFF AND SITTING FOR SOME 15 PLUS MINUTES CAUGHT FIRE IN THE DRIVER'S SIDE SUN VISOR VANITY LAMP. I WAS ABLE TO EXTINGUISH FIRE THEN NOTIFIED DEALERSHIP WHO SENT WRECKER TO TAKE VEHICLE BACK TO THEIR DEALERSHIP.

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ON 11/3/2015 AT APPROXIMATELY 5:30AM I WAS DRIVING MY 2012 JEEP GRAND CHEROKEE WHEN I BEGAN TO SMELL STRONG FUMES WHICH I SUSPECTED WAS COMING FROM MY CAR. MOMENTS LATER SMOKE BEGAN OVERWHELMING THE CAB OF THE VEHICLE. I PULLED OVER, GOT OUT AND IT WAS THEN I SAW FLAMES COMING FROM THE TOP OF MY CAR OVER THE AREA OF THE DRIVER'S SEAT. THE FIRE DEPARTMENT CAME TO PUT OUT THE FIRE. THE ROOF AND DRIVER'S SEAT WAS DAMAGED FROM THE FLAMES. INSPECTIONS BY MY AUTO INSURANCE AND JEEP CONFIRMED THE SOURCE OF THE FIRE WAS FROM WIRING LOCATED ON THE DRIVER SIDE SUN VISOR. THIS IS RELATED TO A RECALL ON THE VEHICLE WHICH I HAD ADDRESSED IN OCTOBER 2014 (PAPERWORK ATTACHED AS WELL AS PICTURES OF THE DAMAGED VEHICLE AND FIRE).

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE PUSH BUTTON START WAS PRESSED. THE CONTACT STATED THAT THE PUSH BUTTON START WOULD ALSO NOT TURN OFF THE VEHICLE. THERE WAS A DISPLAY ERROR INDICATING THAT THE IGNITION WAS STILL ON EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE CONTACT WAS WAITING FOR THE PART TO REPAIR THE VEHICLE FOR SEVERAL MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. PARTS DISTRIBUTION DISCONNECT.

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. UPON INSPECTING THE VEHICLE, THE POWER STEERING FLUID WAS LOW AND THERE WAS AN INTERNAL FRACTURE THAT CAUSED A LEAK OF THE POWER STEERING FLUID WITHOUT WARNING. THE VIN WAS EXCLUDED FROM NHTSA ACTION NUMBER: PE12020 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND DIAGNOSIS TO DETERMINE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

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SUDDEN STALL OUT WHILE DRIVING AT 45 MPH (ON TELEGRAPH ROAD, REDFORD, MI AREA- CITY STREET). THIS HAS OCCURRED ONCE AFTER THE RECALL WAS PERFORMED ON THE VEHICLE.

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START OCCASIONALLY. IN ADDITION, WHILE ACCELERATING FROM A STOP, THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VIN WAS REPAIRED PREVIOUSLY UNDER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES), BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

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ON MULTIPLE OCCASIONS I WAS UNABLE TO START THE JEEP AND ON MULTIPLE OCCASIONS THE ENGINE SHUTOFF WHILE DRIVING AT HIGHWAY SPEEDS DUE TO A FAULTY FUEL PUMP RELAY INSIDE THE TIPM MODULE PROCESSOR

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000(SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM RECALL NOTICES. *SMD THE CONSUMER STATED SHE DID NOT KNOW ABOUT THE BRAKE RECALL. HOWEVER, BY THAT TIME, SHE HAD ALREADY HIT FOUR VEHICLES, BECAUSE SHE WAS NOT ABLE TO STOP. ALSO, TWO DAYS AFTER THE VEHICLE WAS PURCHASED, SHE WENT TO START IT, BUT IT WOULDN'T START. THE VEHICLE STALLED WHILE AT A STOP SIGN. *JB THE CONSUMER SENT IN A RECALL REGARDING THE SUN VISOR. UPDATED 03/24/16.*JB

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IN THE LAST 2 DAYS, MY 2012 GRAND CHEROKEE HAS SHUT OFF WHILE DRIVING TWICE. ON 10/29/2015 EXITING THE HIGHWAY WITH MY 2 YEAR OLD DAUGHTER. THE SECOND TIME WAS THE FOLLOWING DAY 10/30/2015 WITH MY WIFE DRIVING BY HERSELF. I HAVE HAD THE VEHICLE FOR ABOUT 30 DAYS. I PURCHASED IT FROM THE DEALERSHIP. THE VEHICLE SHUT OFF. THERE WERE NO WARNING LIGHTS. THE RADIO AND LIGHTS ALL STILL WORKED. I HAD TO COAST TO THE SIDE WITH NO BRAKES, NO POWER STEERING. ONCE STOPPED I COULD PUT IT IN PARK AND START IT AGAIN WITHOUT ISSUE.

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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VEHICLE ENGINE SHUT OFF DURING RIGHT TURN IN BUSY INTERSECTION WITHOUT ANY WARNINGS. UNABLE TO TURN OR CONTROL VEHICLE. ALSO THE BRAKE ON LIGHTS COME ON IN THE CONSUL DURING NORMAL OPERATION. BASED ON OTHER JEEP MODEL RECALLS, I BELIEVE THE PROBLEM MAY BE RELATED TO THE TIPM-7 MODULE. THE VEHICLE IS A GRAND CHEROKEE OVERLANDER 4WD. VEHICLE WAS ABLE TO BE RESTARTED AND HAS NOT HAD ANOTHER FAILURE, HOWEVER, THIS IS AN UNSAFE DRIVING SITUATION WHEN THE VEHICLE'S ENGINE DIES WHILE IN MOTION IN ANY ROAD CONDITION. MAYBE RELATED TO RECALLS P54.

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WHILE TRAVELING DOWN A PAVED COUNTRY ROAD AT NIGHT, THE INDICATOR LIGHTS ON THE DASHBOARD STARTED BLINKING, THE ENGINE QUIT AND THE HEADLIGHTS WENT OUT. THE HAZARD LIGHTS WOULDN'T WORK, SO I WAS SITTING IN TOTAL DARKNESS. THE VEHICLE WOULD NOT START. I COULD'T GET IT OUT OF PARK TO MOVE IT OFF THE ROAD. THE TOW TRUCK DRIVER HAD TO DRAG THE JEEP ONTO THE BED OF THE TOW TRUCK BECAUSE THE WHEELS WOULDN'T TURN. THE SERVICE DEPT. AT THE DEALERSHIP REPLACED THE TIPM AND CORE RETURN. THEY HAD NO EXPLANATION AS TO WHY THIS OCCURRED, WHICH IS VERY UNSETTLING.

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER NUMEROUS ATTEMPTS. THE FAILURE OCCURRED WITHOUT WARNING. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V115000(ELECTRICAL SYSTEM), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,600.

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WENT IN TO GET AN OIL CHANGE TODAY AND FOUND OUT MY JEEP'S STEERING RACK IS LEAKING. THE CAR HAS 51,000 MILES AND THEY SAID IT SHOULDN'T BE LEAKING ALREADY. FROM WHAT I'VE LEARNED THIS SEEMS TO BE A FAULTY PART AND NOT DUE TO POOR MAINTENANCE OF THE VEHICLE, I JUST PURCHASED IT 4 MONTHS AGO SO I KNOW I DID NOT CAUSE THE PROBLEM.

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 ( ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,600.

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED.THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. THE VIN WAS NOT AVAILABLE.

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