What 1,637 owners told NHTSA about the 2012 Jeep Grand Cherokee Srt

WHILE DRIVING ON THE HIGHWAY THE JEEP JOLTED/ JUMPED TO THE SIDE WHEN WE DROVE OVER MILDLY UNEVENLY PAVED ROADS OR OVERPASSES CAUSING US TO LOSE CONTROL OF OUR VEHICLE MOMENTARILY. WE WERE AT 65 MPH AND THE JEEP ROCKED A FEW TIMES UPON ATTEMPTING TO STABILIZE. THIS HAS HAPPENED NUMEROUS TIMES AND OUR LAST INCIDENT ALMOST THREW US INTO THE SIDE OF A SEMI. THE DEALER CANNOT EXPLAIN THIS AND WE HAVE HAD NEW TIRES AND AN ALIGNMENT DONE WITHOUT ANY IMPROVEMENT. IF WE KEEP THIS CAR I KNOW BEYOND A DOUBT THAT THIS SITUATION WILL BE THE CAUSE OF A SERIOUS ACCIDENT / FATALITY. THERE IS 70,000 MILES ON THIS JEEP. *TR

NHTSA ODI 10939999

ON 10/15 AT APPROXIMATELY 9:30 PM A FIRE WAS NOTED WITH SMOKE COMING OUT OF HOOD WHILE ENTERING MY GARAGE. I SHUT OFF ENGINE AND THICK WHITE SMOKE FILLED GARAGE. AAA WAS CALLED AND CAME AT 10:15 PM . AAA TECH DIAGNOSED IT AS AN ELECTRICAL FIRE AND REFUSED TO TOUCH THE CAR. AAA WAS SUBSEQUENTLY CALLED ON 10/26 WHEN CAR WAS TOWED TO JEEP DEALER. ALTERNATOR, PCM ( ELECTRICAL "BRAIN") AND BATTERY( WHICH WAS FAIRLY NEW) WERE REPLACED AT A COST OF 1141.82 COMPLAINT FILED WITH JEEP - COMPLAINT #30355332. JEEP DECLINED RESPONSIBILITY.

NHTSA ODI 10939687

WHEN DRIVING THE VEHICLE WITHIN THE FIRST 20-45 MINUTES OF STARTING, THE VEHICLE WILL STALL WHILE DRIVING WHEN SLOWING DOWN. THE VEHICLE IS STILL AT SPEED BUT THE ENGINE STALLS LEAVING NO POWER STEERING OR BRAKES. THIS OCCURS WHEN SLOWING TYPICALLY BUT CAN OCCUR AT SPEEDS OF UP TO 30-40MPH. THIS HAPPENS ALMOST DAILY AT THIS POINT AND SEEMS TO BE GETTING WORSE. *TR

NHTSA ODI 10939762

I WAS DRIVING DOWN A BUSY ROAD IN OUR TOWN TODAY. THE BATTERY LIGHT CAME ON. APPROXIMATELY 10 MINUTES LATER WHILE STILL DRIVING, THE LIGHTS ON DASH STARTED FLASHING ON AND OFF, SEATBELT ALARM STARTED GOING OFF, WINDSHIELD WIPERS STARTED WORKING WITHOUT TURNING ON. THE RADIO TURNED OFF. I LOST POWER STEERING. THE VEHICLE SHUT OFF WHILE STILL DRIVING DOWN THE ROAD. I HAD NO POWER BREAKS--SEEMED TO ALMOST STOP WORKING. I WAS FORTUNATE TO GET ON SIDE OF ROAD IN GRASS TO KEEP FROM GETTING HIT BY ANOTHER CAR. IF THERE HAD NOT BEEN A GRASSY AREA THERE WOULD HAVE BEEN AN ACCIDENT. THE VEHICLE THEN WAS COMPLETELY SHUT DOWN--DOOR LOCKS WOULD NOT WORK- TRIED TO PUT KEY FOB IN IGNITION AND COULD NOT GET IT BACK OUT--WAS UNABLE TO GET BACK GATE OPENED. I HAD TO HAVE CAR TOWED TO DEALERSHIP WHERE I WAS TOLD IT WAS THE ALTERNATOR WHICH IN TURNED DESTROYED THE GEL TYPE BATTERY. I WAS ALSO INFORMED THIS WAS NOT COVERED UNDER THE ALTERNATOR RECALL DUE TO NOT MATCHING MY VIN NUMBER. I WAS FIRST QUOTED $2,000 TO COVER THE DAMAGE. I AM VERY UPSET DUE TO THE FACT THAT THERE COULD HAVE BEEN A SERIOUS CAR ACCIDENT TODAY. I AM THANKFUL MY CHILD WAS NOT IN THE CAR WITH ME. I THINK IT IS TERRIBLE THAT THE RECALL DOES NOT INCLUDE THE ALTERNATOR IN THIS 2012 GRAND JEEP CHEROKEE WHEN THE DESCRIPTION OF WHAT "COULD" HAPPEN DID HAPPEN TO ME TODAY. I FEEL THAT CHRYSLER/JEEP SHOULD COVER THIS DAMAGE IN THE RECALL OF THE ALTERNATOR. *TR

NHTSA ODI 10939778

CAR LOST ALL POWER FOR STEERING AND BRAKING. CAR STALLED. WAS AT LOW SPEED 5-8MPH TURNING TO THE RIGHT INTO A GAS STATION DRIVEWAY FROM BUSY ROADWAY OF SPEEDS OF 55MPH. CAR WENT STRAIGHT AND ROLLED TO A STOP. GRATEFUL WAS PARKING LOT AND DITCH IN FRONT OF ME AND NOT THE GAS PUMPS OR ANOTHER VEHICLE AS I HAD NO CONTROL OF THE CAR STOPPING. I HAVE TWICE HAD CAR TO DEALER FOR CAR GOING INTO LIMP MODE. BOTH IN YEAR 2016. SAME CYLANOID EACH TIME.

NHTSA ODI 10939089

TIPM FAILURE WITH LIGHTS NOT WORKING

NHTSA ODI 10938898

MY POWER DOOR LOCKS STOPPED WORKING. I MADE AN APPOINTMENT TO HAVE IT REPAIRED AND THE DAY I WAS GOING TO DRIVE MY JGC TO THE DEALER, ALL HELL BROKE LOOSE. PARK ASSIST STOPPED WORKING, ANTI SKID AND 4 WHEEL DRIVE ALSO INDICATED ERRORS. BUT WORSE, I COULD NOT MOVE THE SHIFTING ARM OUT OF PARK. I HAD TO HAVE IT DRAGGED OUT OF MY GARAGE BY A LOCAL TOWING SERVICE. THE DEALER SAID IT WAS A FAULTY TIPM AND HAD TO BE REPLACED. ONCE IT IS REPLACED, THEY CAN CHECK ON THE POWER DOOR LOCK ISSUE. I'VE READ THE THIS IS A PRETTY COMMON PROBLEM FOR THE 2012 JGC. IN FACT, IT MUST BE BECAUSE THE DEALER SAID THAT HE PROBABLY WOULDN'T BE ABLE TO GET A REPLACEMENT PART FOR AT LEAST A MONTH. IF THIS HAD HAPPENED ON A RECENT TRIP TO NYC, MY FAMILY WOULD HAVE BEEN STUCK GOD KNOWS WHERE.

NHTSA ODI 10938938

HI MY 2012 JEEP I WAS DRIVING HOME FROM WORK AND SUDDENLY MY TRUCK LOST OF POWER. AND TRUCK SHOT DOWN COMPLETELY. HAD TO HAVE MY TRUCK TO MY HOUSE. I AM THINKING THERE MIGHT BE A ALTERNATOR/ELECTRICAL PROBLEM. I CHECKED MY VIN ON THE RECALL PLEASE CAN CALL ME ON MY NUMBER AND HOW TO PROCEED THIS MANNER THANK YOU *TR

NHTSA ODI 10936092

ALTERNATOR FAILED WHILE GOING DOWN THE FREEWAY AT 65 MPG, RESULTING IN LOSS OF STEERING AND BRAKING. ALTERNATOR IS 180 AMP MODEL. VEHICLE HAS ONLY 80,384 MILES. ALTERNATOR FAILURE OCCURRED WITHOUT ANY WARNING, AND RESULTED IN BATTERY FAILURE AS WELL. TOTAL COST FOR TWO COMPONENTS: $900 PLUS LABOR THROUGH DEALERSHIP.

NHTSA ODI 10935987

TOOK MY 2012 JEEP GRAND CHEROKEE TO ARRIGO CHRYSLER DODGE JEEP FOR 2 RECALLS IN SEPTEMBER 2016 ONE WIRING ISSUE IN THE VISOR AND ONE FUEL PUMP RELAY. DEALER INFORMED ME RECALLS WERE REMEDIED. DECEMBER 16, 2016 I WAS EXPERIENCING PROBLEMS STARTING VEHICLE AND PROBLEMS WITH VEHICLE SPUTTERING WHILE DRIVING AND WHILE STOPPED. TOOK CAR BACK TO ARRIGO TO DIAGNOSE PROBLEM. WAS TOLD PROBLEM WAS FUEL PUMP RELAY AT COST OF APPROXIMATELY $650. EXPRESSED MY CONCERNS THAT ALTHOUGH RECALLS WERE RECORDED AS "PERFORMED" IN THEIR SYSTEM, CAR WAS NOT PROPERLY REPAIRED. SERVICE ADVISOR TOLD ME THERE WAS NOTHING ELSE WRONG WITH MY VEHICLE AND THE RECALL ACTUALLY TOOK PLACE JUNE 2015. THAT IS INCORRECT AS I CALLED FCA AND THEY IN FACT VERIFIED THAT IN THEIR SYSTEM, RECALL WAS ENTERED AS "COMPLETED" IN SEPTEMBER 2016 AT SAME DEALER, ARRIGO. CALLED ARRIGO AND SERVICE ADVISOR SAID HE RE-CHECKED THE VEHICLE AND THE FUEL PUMP RELAY WAS ACTUALLY IN GOOD SHAPE, IT WAS SERVICED IN SEPTEMBER 2016. HE SAID THE REASON THE CHECK ENGINE LIGHT WAS ON WAS BECAUSE THE SOFTWARE NEEDED UPDATED AND THE CHECK ENGINE LIGHT WOULD BE OKAY AND THE VEHICLE WAS PERFORMING "AS IT IS DESIGNED TO WORK" HAVING NO OTHER PROBLEMS. I HESITANTLY PAID $75 TO HAVE THE "SOFTWARE UPDATED" TO AVOID THE $150 DIAGNOSTIC FEE IF THERE IS NO SERVICE. ONE HOUR AFTER I PAID AND LEFT THE DEALER THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE BEGAN ACTING EXACTLY LIKE IT HAD BEFORE "SERVICING" AT THE DEALER. ALSO LATER IN THE EVENING I TRIED STARTING THE CAR AND NOTICED THE CAR WOULD CONTINUE TO CRANK WITHOUT TURNING THE VEHICLE ON. AGAIN, THE SAME PROBLEM I HAD BEFORE I TOOK MY CAR IN. I BELIEVE NO ACTION WAS TAKEN IN REPAIRING RECALL ISSUES AND THEY ARE TRYING TO MAKE CUSTOMERS PAY ($650 IN MY CASE) TO ACTUALLY MAKE THE REPAIRS.

NHTSA ODI 10936004

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT HEARD AN USUAL NOISE AND THE VEHICLE BEGAN TO VIBRATE VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LUG NUTS ON THE REAR PASSENGER WHEEL FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON THE REAR DRIVER SIDE WHEEL, AND THEN AGAIN ON THE REAR PASSENGER SIDE WHEEL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

NHTSA ODI 10935651

ALTERNATOR BURNED UP WHILE VEHICLE ON. VEHICLE WAS BEING DRIVEN DOWN CITY ROAD AND WHEN I STOPPED SMOKE AND BURN SMELL OBSERVED. IT WAS FOUND THAT THERE WAS AN INTERNAL FAULT IN THE ALTERNATOR, WHICH SHORTED OUT THE BATTERY, STARTER AND ECM (COMPUTER). CAR HAD TO BE TOWED FOR REPAIR. JEEP WOULD NOT COMPENSATE $2,624 IN REPAIRS AND $267 CAR RENTAL SINCE IT WAS NOT ON RECALL.

NHTSA ODI 10935358

CREAKING SOUND FROM PASSENGER'S SEAT WHEN TURNING WITH AND WITHOUT THE SEAT BEING OCCUPIED. DEALERS DO NOT KNOW HOW TO FIX IT. THEY SAID IT WAS A MANUFACTURER DEFECT.

NHTSA ODI 10934087

ALTERNATOR GONE WITH LOW MILEAGE 3.6 ENGINE 160 AMP ALTERNATOR. MANUFACTURE SAID THEY HAD A RE-CALL P60 BUT MY BODY STYLE AND VIN. # DIDN'T MATCH. SAME ENG. AND ALTERNATOR ON THE GRAND CHEROKEES THAT WERE RECALLED MAKES NO SENSE WHAT THAT ALTERNATOR IS ON. A BAD ALTERNATOR IS BAD ALTERNATOR. VEHICLE WAS IN MOTION WHEN A WINING NOISE AND BATTERY LIGHT CAME ON,SMELT HOT. *TR

NHTSA ODI 10933800

I WAS BACKING INTO MY DRIVEWAY (JEEP WAS IN MOTION) AND HAD THE RADIO ON. I WAS COMING HOME FROM WORK AND THE COMMUTE TOOK 30 MINUTES. WHILE BACKING IN, I HEARD A POPPING NOISE (SIMILAR TO THE NOISE A POP-IT FIREWORK MAKES WHEN IT HITS THE GROUND) INSIDE THE CABIN. I TURNED THE RADIO OFF AND STOPPED THE JEEP TO LISTEN TO THE POPPING. THE POPPING STOPPED AND I IMMEDIATELY SMELLED SMOKE. I THEN SAW THE SMOKE WAS COMING FROM THE RIGHT SIDE OF THE CENTER CONSOLE NEAR THE HEAT/AIR CONTROLS. I THREW THE JEEP IN PARK, REMOVED THE KEYS FROM THE IGNITION, AND EXITED THE VEHICLE. AFTER 5 MINUTES, I OPENED THE DRIVER SIDE DOOR AND SMOKE POURED OUT. IT SMELLED BURNT BUT I DID NOT SEE ANY FLAMES (I COULD HAVE MISSED THEM IN THE 5 MINUTES I WAS STANDING OUTSIDE MY VEHICLE). I TURNED THE JEEP BACK ON IN ORDER TO GET IT INTO MY GARAGE FOR FURTHER INVESTIGATION. UPON RETURNING THE VEHICLE TO MY GARAGE, THE HEADLIGHTS AND INTERIOR LIGHTS BOTH TURNED ON. I HAVE AN APPOINTMENT AT THE JEEP DEALER TOMORROW TO INVESTIGATE FURTHER. I HAVE NO AFTERMARKET PARTS ON THE VEHICLE THOUGH HAVE NOT YET GOTTEN THE VISOR RECALL FIXED. PLEASE PROVIDE INSIGHT IF POSSIBLE. VERY CONCERNED. THIS POSES AN ENORMOUS SAFETY RISK.

NHTSA ODI 10929756

CAR STARTED NORMALLY HOWEVER, ONCE I BEGAN DRIVING, A NUMBER OF DIAGNOSTICS ERRORS WERE DISPLAYED ON THE SCREEN. I STARTED TO SMELL AS THOUGH SOMETHING WAS BURNING SO I RETURNED HOME. A FEW MINUTES AFTER THAT, THE ENTIRE CAR WENT DEAD. NO POWER AT ALL. I COULD NOT EVEN LOCK THE DOOR. I SEE THAT THERE WAS A RECALL P60 / NHTSA 14V-634 RELATED TO THE ALTERNATOR AND THE DESCRIPTION OF EVENTS THAT COULD OCCUR WITH THAT, WAS PRETTY CLOSE TO WHAT I EXPERIENCED THIS MORNING. HOWEVER, WHEN I RESEARCHED THIS WITH FCA, I WAS TOLD THAT MY VIN WAS NOT A PART OF THAT RECALL. SO NOW, I AM THINKING THAT I MAY HAVE THIS DEFECTIVE EQUIPMENT IN MY VEHICLE. I HAVE TO HAVE THE CAR TOWED TO A LOCAL DEALERSHIP FOR A DIAGNOSTIC REVIEW BUT OVER THE PHONE, THE SERVICE REP BELIEVED THAT IT SOUNDS LIKE AN ALTERNATOR/BATTERY ISSUE. I HAVE ALSO READ NUMEROUS COMPLAINTS FROM OTHER JEEP OWNERS ABOUT SIMILAR PROBLEMS. I WANT TO BE COVERED IN CASE THIS TURNS OUT TO BE AN ISSUE WHERE MY VEHICLE SHOULD HAVE BEEN INCLUDED IN THE ALTERNATOR RECALL BUT WAS NOT. I WAS LUCKY THAT THE FAILURE OCCURRED BEFORE I GOT AWAY FROM MY HOME AND ON THE FREEWAY. *TR

NHTSA ODI 10929607

BATTERY LIGHT CAME ON DASH WHILE DRIVING. DRIVER SUSPECTED LOW BATTERY VOLTAGE. VEHICLE BATTERY WAS REPLACED. AFTER A MILE OR SO OF DRIVING BATTERY LIGHT CAME ON AGAIN, WITH A HIGH PITCHED WHINE FROM THE ENGINE AND BURNING SMELL. ALTERNATOR FAILURE WAS DIAGNOSED. ALTERNATOR AND SERPENTINE BELT WERE REPLACED. OWNER FOUND OUT SUBSEQUENTLY, THAT ALTHOUGH THIS VEHICLE WAS NOT COVERED BY THE JEEP ALTERNATOR RECALL, IT IS THE SAME YEAR AND MODEL OF OTHERS THAT WERE COVERED. REPAIRS COST $250 FOR THE BATTERY, AND APPROXIMATELY $1100 FOR THE ALTERNATOR, BELT AND LABOR. OWNER BELIEVES THAT THIS VEHICLE SHARES THE SAME FAULT AS THE RECALLED VEHICLES. *TR

NHTSA ODI 10929695

AS I WAS ENTERING AN EXPRESSWAY ON RAMP WHEN JEEP SLOWED DOWN, WIPERS CAME ON, TURN SIGNALS STARTED FLASHING ERRATICALLY. IT SLOWED TO CRAWL AS I HAD TO INCH MY WAY TO THE SIDE OF THE ROAD AND I COULD NOT FULLY GET OUT OF ROAD. A UTILITY TRUCK STOPPED AND PLACED CONES AROUND MY CAR TO KEEP IT FROM BEING HIT UNTIL TOW TRUCK ARRIVED. I SINCE LEARNED THAT MOST OF THE 2012 ALTERNATORS WERE RECALLED BUT NOT THE 180 AMP ALTERNATORS BUT IT APPEARS IT IS THE EXACT SAME PROBLEM AND I HAVE LEARNED FROM MY MECHANIC AND OTHER WEBSITES THAT MANY OTHER 2012 JEEP GRAND CHEROKEE'S WITH 180 AMP ALTERNATORS ARE HAVING SAME ISSUE AS THE ONES EQUIPPED WITH THE 160 AMP ALTERNATORS. THE ALTERNATOR, BATTERY AND COMPUTER CONTROLLING ALTERNATOR ALL HAD TO BE REPLACED AT A COST OF $2,000. THE DEALER WANTED $3,000. *TR

NHTSA ODI 10928740

ISSUE: TRANSMISSION FAULT LEADS TO UNEXPECTED "CREEP MODE" IN DRIVE, OVER-PRESSURIZED TRANS EXPELS TRANS FLUID ONTO MANIFOLD LEADING TO ENGINE FIRE. DETAILS: WHEN STOPPED & IDLING IN DRIVE FOR PERIOD OF TIME, TRANSMISSION GOES INTO CREEP MODE OF SOME SORT & WHEN TRYING TO ACCELERATE FROM STOP IT DOES NOT MOVE. THIS CAN HAPPEN AT A LEFT-TURN RED-LIGHT AND WHEN LEAST EXPECTED, HAVING DISASTROUS RESULTS. TRANSMISSION FAILURE FROM OVER-PRESSURIZATION ALREADY LED TO TRANS FLUID BEING EXPELLED FROM DIPSTICK TUBE ONTO ENGINE MANIFOLD RESULTING IN AN ENGINE FIRE. OWNER WAS EASILY ABLE TO REPLICATE THE PROBLEM BY SITTING IN DRIVE FOR 7-8 MINUTES & THEN ATTEMPTING TO ACCELERATE. VIDEOTAPED EVIDENCE SHOWS THE TRANS IS AT NORMAL OPERATING TEMP, YET TACHOMETER IS SHOOTING UP TO 25,000RPM'S & CAR ONLY CREEPS FORWARD. AT THAT MOMENT SMOKE BEGAN POURING OUT FROM UNDER THE VEHICLE AS ONCE AGAIN FLUID WAS BEING EXPELLED ONTO MANIFOLD. ONLY THIS TIME OWNER DID NOT OPEN THE HOOD SO THE LACK OF INFLUX OF FRESH O2 DID NOT IGNITE FLUID LIKE IT DID THE FIRST TIME. VEHICLE IS UNDER 100,000 MILE DRIVETRAIN WARRANTY & JEEP DEALER ENTERED DIAGNOSIS AND REQUEST TO "REPLACE TRANSMISSION, COOLER, O2 SENSOR, & WIRING HARNESS" WHICH FCA USA, LLC REJECTED. FCA RREFUSES TO SAY WHY. DEALER HAS HELD VEHICLE NOW FOR 2MONTHS & 2WEEKS WHILE DEALER TRIES TO CONVINCE FCA TO REPLACE DEFECTIVE DRIVETRAIN. FCA REFUSES TO SUPPLY WRITTEN DOCUMENTATION OF WHY CLAIM IS BEING REJECTED. FCA SENT OUT A "SPECIAL INVESTIGATOR" (FOR FIRES) WHO WITHOUT MEETING THE SERVICE MGR OR AUTHORIZED DRIVETRAIN TECH, SERVE DETERMINES IT IS NOT UNDER WARRANTY. YET HE KNOWS NOTHING OF TRANSMISSIONS & SPOKE TO NO ONE AT DEALER ABOUT THEIR DIAGNOSIS AND ISSUE. VEHICLE IS UNSAFE AS IT WILL FAIL TO ACCELERATE WITHOUT NOTICE AT ANYTIME & CONTINUED EXPOSURE TO OVER-PRESSURIZED TRANSMISSION AND EXPELLED TRANS FLUID COULD RESULT IN FIRE. *TR

NHTSA ODI 10928833

VEHICLE WAS SERVICED FOR RECALLS APPROXIMATELY 2 MONTHS AGO AFTER THE VEHICLE STALLED WHILE DRIVING. YESTERDAY, THE VEHICLE BEGAN TO SMELL LIKE BURNED RUBBER AND STALLED WHILE I WAS DRIVING APPROXIMATELY 35 MILES PER HOUR IN RUSH HOUR TRAFFIC. THE VEHICLE COMPLETELY DIED AND NEEDED TOWING TO DEALERSHIP. THE DEALERSHIP SAYS ALTERNATOR IS BURNED UP, ALONG WITH COMPUTERS AND BATTERY AND DO NOT ACKNOWLEDGE THE ONGOING ISSUES WITH THE ALTERNATOR OR ELECTRICAL SYSTEM IN THIS MODEL. THIS IS NOT COVERED UNDER THE ALTERNATOR RECALL ACCORDING TO THE DEALERSHIP AND THEY MAINTAIN THIS IS VERY DIFFERENT FROM THE RECALL ISSUES (ALTHOUGH IT ACTS THE SAME). VERY SCARY AND DANGEROUS. *TR

NHTSA ODI 10928862

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ALTERNATOR FAILED. A LOCAL MECHANIC CONFIRMED THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 67,000.

NHTSA ODI 10928381

CAR STALLED WHILE DRIVING DOWN THE ROAD. LOST ALL POWER. TOOK IT IN FOR REPAIR, $4K OF REPAIRS INCLUDING TIPM, PCM, ALTERNATOR AND BATTERY. JEEP UNWILLING TO HELP IN COST OF REPAIRS. *TR

NHTSA ODI 10928378

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER WHILE BEING OPERATED AT VARIOUS SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER COULD NOT DUPLICATE THE FAILURE. PRIOR TO THE FAILURE, THE VEHICLE EXPERIENCED SIMILAR FAILURES AND WAS REMINDED PER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 104,566.

NHTSA ODI 10927691

TOTALLY INTEGRATED POWER MODULE (TIPM-7) FAILURE. THE SYSTEM CONTINUES RUNNING AFTER THE VEHICLE HAS BEEN TURNED OFF.

NHTSA ODI 10927261

I HAVEN'T HAD ANY TROUBLE WITH MY CAR. I WAS GOING TO MY DADS WHEN A BATTERY LIGHT POPPED UP. I WAS LESS THAN MILE FROM HIS HOUSE. WHEN I GOT TO HIS HOUSE I CUT THE CAR OFF SO MY DAD COULD CHECK UNDER THE HOOD BUT HE DIDN'T SEE ANYTHING WRONG WITH IT. WHEN I CRANKED THE CAR BACK UP MY RADIO WAS CUTTING ON AND OFF, I CUT THE AIR ON LOW AND IT STARTED BLOWED HEAT OUT THE DEFROST, AND THE WINDSHIELD WIPERS START GOING OFF BY THEIRSELVES. I CUT THE CAR OFF AGAIN SO IT WOULD STOP. WHEN I TRIED TO CUT THE CAR BACK ON IT WOULDN'T CRANK. MY DAD HOOKED IT UP TO A BATTERY CHARGER BECAUSE HE THOUGHT THE BATTERY WAS DEAD. WE GOT IT CRANKED AND LEFT HIS HOUSE TO TAKE IT STRAIGHT TO THE JEEP DEALERSHIP. WE GOT ABOUT A MILE DOWN THE RODE AND THE LIGHTS WERE FLICKERING, THE STEERWHEEL LOCKED UP AND THE CAR CUT OFF. UNDER THE HOOD STARTED SMOKING. WE WERE STRANDED ON THE SIDE OF THE RODE WITH MY 4 YEAR OLD SON IN THE BACK SEAT. WE HAD TWO PEOPLE STOP TO TRY AND JUMP THE BATTERY OFF BUT IT WAS COMPLETELY DEAD. WE CALLED A TOW TRUNK AND THEY TOWED IT TO THERE SHOP. THEY HOOKED UP TO THERE MACHINES AND SAID IT WAS THE ALTERNATOR. NOW I'VE PAID $800 TO GET THE ALTERNATOR REPLACED. WHEN THE ALTERNATOR WENT OUT IT FRIED MY POWER MODULE CONTROL.

NHTSA ODI 10927038