What 1,637 owners told NHTSA about the 2012 Jeep Grand Cherokee Srt

ON DEC 29, 2017 I MADE AN APPOINTMENT WITH WORLD JEEP IN SHREWSBURY,NJ TO ADDRESS 3 RECALLS ON MY 2012 GRAND CHEROKEE. THE APPOINTMENT WAS MADE FOR 8:00 AM ON JAN 3, 2018, THE JEEP SERVICE PERSON CONFIRMED THAT THE NEEDED PARTS WERE IN STOCK. 1) SUN VISOR WIRING ' THIS WAS A RECALL ON A RECALL R71' THEY CONFIRMED PARTS WERE AVAILABLE AND SCHEDULED SERVICE I WAS ADVISED THAT THE CAR SHOULD BE DONE BY NOON. WHEN I HAD NOT HEARD BY 4PM I CALLED THEM - THEY STATED THAT THE SERVICE ADVISOR WOULD CALL BACK.. AFTER 45 MINUTES (NOW 4:45 PM) I CALLED AGAIN. AGAIN I WAS TOLD I WOULD RECEIVE A CALL SHORTLY. ABOUT 15 MINUTES LATER (NOW 5PM) I RECEIVED A CALL FROM THE ADVISOR THAT SAID 1) THE BRAKE BOOSTER WATER SHIELD INSPECTION WAS JUST BEING STARTED 2) THEY HAD NOT DONE ANYTHING ON THE SUN VISOR REPLACEMENT AND WOULD NOT GET IT DONE TODAY ! 3) I COULD PICK UP THE CAR AROUND 5:30 WHEN THEY SHOULD BE DONE WITH THE INSPECTION. I ASKED 'ARE YOU TELLING ME THAT YOU'VE HAD THE CAR FOR 9 HOURS AND DONE NOTHING ?' SHE REPLIED THATS ABOUT IT ! ITS OUT OF MY CONTROL. THIS WAS AFTER THEY HAD THE VEHICLE ALMOST FOR 9 HOURS. HAD THEY INFORMED ME AT DROPOFF OF THE FACT THAT THEY COULD NOT PERFORM THE SCHEDULED SERVICE I WOULD HAVE GLADLY RESCHEDULED. INSTEAD I WASTED A DAY WAITING BY THE PHONE. TO HEAR FROM THEM. SO IN SUMMARY I WAITED A DAY FOR THEM TO COMPETE A RECALL INSPECTION THAT SHOULD HAVE REQUIRED AT MOST AN HOUR AND I WILL NOW HAVE TO RESCHEDULE PROBABLY 2 MORE DAYS FOR THE REMAINING SERVICE RECALLS. THIS WAS MY 3RD JEEP BUT I WOULD HAVE TO SERIOUSLY RECONSIDER IF I SHOULD EVER BUY ANOTHER ONE FROM THIS DEALERSHIP OR JEEP. ATTACHED IS THE SERVICE SHEET SHOWING THE DROP OFF TIME (8:04AM. PROMISED TIME (9:30 AM) ACTUAL DELIVERY TIME 17:30). SERVICE 1) NOT PERFORMED 2) NOT REQUIRED.

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING ON MORE THAN ONE OCCASION. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER IN CHICAGO, ILLINOIS WHERE THE VEHICLE WAS REPAIRED WITH UNKNOWN PARTS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

NHTSA ODI 11074164

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING HIGHWAY SPEEDS, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO ENGAGE. THE CONTACT STATED THAT IT WAS VERY DIFFICULT TO APPLY THE BRAKES WHEN TRAVELING AT HIGHWAY SPEEDS. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE CRYSTAL LAKE CHRYSLER JEEP DODGE RAM DEALER AT 5404 S ILLINOIS RTE 31 IN CRYSTAL LAKE, IL. IT WAS DIAGNOSED THAT THERE WAS NO FAILURE WITH THE VEHICLE; HOWEVER, THE FAILURE REMAINED CONSISTENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. THE VIN WAS NOT PROVIDED.

NHTSA ODI 11073823

WHEN I TRY TO START JEEP IT WON'T START ACTS LIKE NOT GETTING FUEL DOES THIS RANDOMLY AFTER GETTING STARTED SOMETIMES TAKES DAYS OR MINUTES IT RUNS FINE NOT BATTERY NEW NOT STARTED CHECKED HAD FUEL RELAYS REPLACED NEVER KNOW WHEN I TURN CAR OFF IF IT WILL HAPPEN

NHTSA ODI 11073556

A WEEK AGO MY BATTERY LIGHT CAME ON IN MY CAR ON MY WAY HOME. LUCKILY I WAS ABLE TO GET HOME BEFORE IT DIED. WE DROVE MY CAR TO AN INDEPENDENT MECHANIC THAT WE ALWAYS GO TO GET IT DIAGNOSED. MY MECHANIC SAID I MADE IT JUST IN TIME BECAUSE WHEN THEY WENT TO START MY VEHICLE IT WAS COMPLETELY DEAD. THEY DIAGNOSED THAT I HAD A BAD BATTERY AND REPLACED IT. THEY ALSO IDENTIFIED THAT THE ALTERNATOR WAS BAD AND SAID THERE WAS A RECALL ON IT (I NEVER RECEIVED A RECALL NOTICE ON THIS PART THOUGH). MY CAR WAS TOWED TO A NEARBY CHRYSLER DEALERSHIP AND THEY COMPLETED ALL THE OPEN RECALLS ON IT, INCLUDING THE ALTERNATOR BELT. THEN MY CAR WAS TOWED BACK TO MY INDEPENDENT MECHANIC. AFTER MY MECHANIC RAN MY CAR FOR 20 MINUTES THE CAR SHUT OFF AND IT WAS FOUND THAT THE POWERTRAIN CONTROL MODULE SHORTED. I IMMEDIATELY CALLED CHRYSLER CUSTOMER SERVICE TO REPORT THE ISSUE. IT HAS BEEN OVER A WEEK AND I HAVE SPOKEN TO 5 DIFFERENT CUSTOMER SERVICE AGENTS. EVERY SINGLE ONE HAS TOLD ME SOMETHING DIFFERENT AND A DIFFERENT PROCESS I HAVE TO FOLLOW. MY CAR HAS BEEN TOWED BACK TO THE DEALERSHIP AND JUST SITTING THERE. IT HAS BEEN OVER A WEEK SINCE I HAVE HAD MY CAR. I JUST HEARD FROM A CUSTOMER SERVICE AGENT TODAY THAT THE CAR HAS TO BE DIAGNOSED BY THE DEALERSHIP AND THEY HAVE TO DECLARE THAT THE PCM IS NOT WORKING. I HAVE NO IDEA WHAT WILL HAPPEN AFTER THAT. I AM REALLY TRYING TO GET THEM TO PAY FOR THIS AND NOT GO THROUGH A REIMBURSEMENT PROCESS BECAUSE I DON'T HAVE FAITH I WILL ACTUALLY GET REIMBURSED IN THE END. I AM SO DISGUSTED WITH THE TREATMENT CHRYSLER HAS GIVEN ME. THEY OBVIOUSLY ARE TRYING EVERYTHING TO GET OUT OF PAYING THIS. WELL THEY PICKED THE WRONG PERSON TO MESS WITH, I WILL NOT BACK DOWN.

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THERE IS A VERY COMMON WELD ISSUE FROM CHRYSLER FOR THE AC CONDENSER WHICH ALSO DOUBLES AS THE AUTOMATIC TRANSMISSION COOLER. THERE IS A CHANGE.ORG PETITION OF DRIVERS HTTPS://WWW.CHANGE.ORG/P/CHRYSLER-FOR-CHRYSLER-RECALL-FAULTY-AC-CONDENSER-TRANSMISSION-COOLER?UTM_MEDIUM=EMAIL&UTM_SOURCE=PETITION_SIGNER_RECEIPT&UTM_CAMPAIGN=TRIGGERED&J=249626&SFMC_SUB=346265647&L=32_HTML&U=45511404&MID=7233052&JB=145277 ABOUT THE SAME ISSUE AND THE REPAIR IS $1000+ JEEP MUST DO A RECALL AND CORRECT THIS PROBLEM ON THEIR OWN!

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INTERMITTENT STALLING USUALLY DURING DECELERATION. FOUR TIMES IN THE PAST 3-MONTHS. TWICE WHILE SLOWING FOR A RIGHT TURN, ONCE WHILE SLOWING ON A DOWNGRADE. THE VEHICLE CAN ONLY BE RESTARTED IF IN PARK FORCING THE NEED TO COME TO A COMPLETE STOP AND SHIFTING INTO PARK. THE ONLY INDICATION IS THE LOSS OF ENGINE NOISE, POWER STEERING AND CONFIRMING USING THE TACHOMETER. THIS CONDITION COULD LEAD TO A REAR COLLISION ON A BUSY ROAD WAY, A ROADWAY WITH NO BREAKDOWN LANE OR TRAPPED IN A CENTER LAND OF A MULTILANE ROAD. PRIOR TO THE CURRENT STALLING REPAIRS PER R09 / NHTSA 15V-115 WERE IMPLEMENTED. THE REPAIRS MAY NOT BEEN EFFECTIVE.

NHTSA ODI 11072028

MADE AN APPOINTMENT AT AUTONATION ON I45 IN SPRING, TX TO CLEAR UP 3 RECALLS, ONE OF WHICH WAS THE SUN VISOR WIRING CBXDP361AB. I DROPPED MY CAR OFF AT 845 AM. I WAS INFORMED MY CAR WOULD BE COMPLETED @ 400PM. WHEN I CHECKED IN WITH THE SERVICE ADVISOR I WAS INFORMED MY CAR WAS READY AND TO PICK UP THE KEY FROM THE CASHIER. I PICKED UP THE KEY AND INVOICE FROM THE CASHIER AND ONE OF THE RECALLS SAID 'NO WORK PERFORMED'. I FOUND THE SERVICE ADVISOR WHO SAID SHE 'FORGOT' TO TELL ME THAT THE PART WAS ON BACKORDER AND SHE HAD NO IDEA WHEN THE PART WOULD BE IN. THAT'S UNACCEPTABLE FOR A RECALL TO OCCUR AND THERE'S NO ANSWER TO WHEN THE RECALL WILL BE RESOLVED.

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ENGINE RANDOMLY STALLS FOR NO REASON WHILE IN MOTION, LEAVING THE CAR COASTING WITH NO POWER BRAKES OR POWER STEERING. ONCE THE CAR IS BROUGHT TO A STOP, IT WILL START BACK UP AND CONTINUE DRIVING AS IF NOTHING WAS WRONG. INTERNET SEARCHES REVEAL THAT IT IS A COMMON PROBLEM AFFLICTING THESE MODELS WITH NO CLEAR SOLUTION.

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PURCHASED USED 2012 GRAND CHEROKEE OVERLAND W/94637 MILES ON JANUARY 27 2018. ON JANUARY 31 AT 8:50AM AFTER DRIVING TWO MILES I CAME TO A STOP AT A STOP LIGHT AND WHILE WAITING FOR LIGHT CHANGE THE ENGINE DIED. NO WARNING LIGHTS - THE ONLY INDICATION WAS RPM DROPPED TO ZERO. PUT VEHICLE INTO PARK AND RESTARTED WITHOUT A PROBLEM. CONTINUED DRIVING FOR THE REMAINDER OF 32 MILE TRIP. AGAIN ON FEBRUARY 2 2018 THE SAME THING OCCURRED WHILE MY WIFE WAS DRIVING. SHE CAME TO A FULL STOP AND WHILE WAITING FOR SIGNAL LIGHT TO CHANGE THE VEHICLE ENGINE QUIT WITH NO WARNING LIGHTS. ON BOTH OCCASIONS THIS WAS THE FIRST TRIP OF THE DAY IN THE EARLY MORNING AMBIENT TEMPERATURE OF 55 DEGREES ON DRY PAVEMENT ON CITY STREETS. BOTH TIMES THE VEHICLE WAS RESTARTED WITHOUT A PROLEM AND THE TRIP CONTINUED WITHOUT INTERRUPTION. VEHICLE IS SCHEDULED AT FOLSOM LAKE JEEP DEALER FOR INVESTIGATION.

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I WANT TO MAKE YOU AWARE THAT RECALL #17V-435 ISSUED JUNE 9, 2017 IS STILL OPEN. MY JEEP CAUGHT FIRE YESTERDAY 1/31/18. WHY IS TAKING SO LONG TO COMPLETE SUCH A SERIOUS RECALL???? NOW THE JEEP DEALER TELLS ME THAT I NEED TO PAY FOR THE TOW AND THE $1000+ REPAIR AND THEN GET REIMBURSED AT A LATER DATE.--THAT IS INSANE!!! PLEASE HELP. I CAN BE REACHED AT 480-812-5621

NHTSA ODI 11066180

MY 2012 JEEP GRAND CHEROKEE (AUTOMATIC TRANSMISSION) WILL SLIP OUT OF GEAR AND THEN LURCH AND JERK FORWARD AS IT GOES BACK IN. THE ENTIRE CAR WILL SHUTTER WHEN THIS HAPPENS. THIS OCCURS OFTEN, BOTH AT LOW SPEEDS ON CITY STREETS AND AT HIGHER FREEWAY SPEEDS. I WILL ALSO LOSE POWER ENTIRELY WHEN I AM TRYING TO ACCELERATE ON A FREEWAY ENTRANCE RAMP. THE DEALER SAID THERE IS NO ISSUE, THAT THE CAR JUST NEEDED A BIT MORE TRANSMISSION FLUID. THIS DID NOT CHANGE ANYTHING. MOREOVER, IT HAS HAPPENED WHILE THE TRANSMISSION FLUID WAS FULL. TWO DAYS AGO, THE CAR SHIFTED INTO NEUTRAL WHILE I WAS DRIVING ON A FREEWAY GOING 65 MPH WITH MY YOUNG DAUGHTER IN THE CAR. IT WAS TERRIFYING. DEPRESSING THE ACCELERATOR PEDAL DID NOTHING. WE WERE THEN ALMOST STRUCK BY ANOTHER CAR AS I COASTED OVER TO THE SHOULDER. ADDITIONALLY, WHILE DRIVING THE CAR HOME AFTER THIS OCCURRED, IT AGAIN SHIFTED INTO NEUTRAL WHILE I WAS GOING ABOUT 30MPH ON A CITY STREET. WHEN I PUSHED ON THE GAS PEDAL, THE ENGINE REVVED LOUDLY, BUT GAVE ME NO POWER TO MOVE FORWARD. AGAIN I COASTED TO THE SIDE OF THE ROAD. JEEP IS DENYING THAT THERE IS A DANGEROUS TRANSMISSION ISSUE WITH THIS CAR, BUT I HAVE FOUND NUMEROUS STATEMENTS ONLINE FROM JEEP OWNERS EXPERIENCING THE EXACT SAME THING. MOREOVER, I SPOKE TO A TRANSMISSION SPECIALIST WHO SAID HE HAS SEEN THIS OFTEN WITH THE GRAND CHEROKEES. HE STATED THAT IF THERE IS NOT A RECALL YET, THERE SHOULD BE. PLEASE LOOK INTO TO THIS ISSUE. THIS IS GOING TO COST PEOPLE THEIR LIVES IF IT IS NOT ADDRESSED SOON.

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THIS IS NOT THE FIRST TIME THIS HAS HAPPENED OWNED CAR SINCE OCT 17 THE ENGINE STALLS IN THE MIDDLE OF DRIVING HAS HAPPENED 6 TIMES. A NEAR MISS TWICE OF HITTING A TREE. YOU LOSS POWER STEERING WHEN THIS HAPPENS. TOOK TO DEALER AND THEY CANT FIND ANYTHING WRONG. TAKING IT BACK TOMORROW 2/1/18 TO DO A DIAGNOSTIC TEST AND KEEP THE CAR UNTIL IT DOES IT. VERY DANGEROUS TO DRIVE! JEEP DO SOMETHING ABOUT IT! LISTEN TO THE COMPLAINTS ON THE INTERNET! SEEMS VERY COMMON PRACTICE FOR JEEP

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THE VEHICLE TURNS OFF WHILE DRIVING AT HIGH RATE OF SPEED. THE FIRST TIME IT HAPPENED MY WIFE AND 2 YEAR OLD DAUGHTER WERE IN THE VEHICLE IN TRAFFIC. BROUGHT IN TWICE TO THE JEEP SERVICE CENTER AND THE COULD NOT DUPLICATE. THE VEHICLE JUST TURNS OFF RANDOMLY WHILE DRIVING. OPENED A CASE WITH FCA JEEP NA AND BOTH THE SERVICE CENTER AND FCA HAVE TOLD ME SORRY ABOUT YOUR LUCK WE COULDN'T FIND ANYTHING WRONG WITH IT. I FIND IT HARD TO BELIEVE THAT AN AUTO MAKER WOULD FEEL COMFORTABLE RELEASING THIS VEHICLE TO A CUSTOMER LET ALONE HAVING IT ON THE ROAD IN GENERAL. I DON'T HAVE ANYTHING TO ATTACH TO THE COMPLAINT BECAUSE THE VEHICLE IS STILL AT THE JEEP SERVICE CENTER.

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JEEP GRAND CHEROKEE RECALL - I HAVE HAD NUMEROUS ISSUES WITH MY 2012 JEEP GRAND CHEROKEE, PRIMARILY ELECTRICAL RELATED. MY CAR WAS MAKING A HIGH PITCHED SOUND, IT WASN'T VERY LOUD AT FIRST, BUT PROGRESSIVELY GOT WORSE. IT WOULDN'T START AT FIRST - THEN HAD TO TRY TO START IT A FEW TIMES BEFORE IT WOULD START. THE ELECTRICAL SYSTEM SEEMED TO BE MALFUNCTIONING WORSE. I ASSUMED IT NEEDED A NEW BATTERY, SO I BOUGHT ONE AND THE GUY AT AUTOZONE INSTALLED IT. I DROVE TO MY RESTAURANT AND IT STARTED ACTING UP AGAIN (HIGH PITCH SOUND RETURNED, HAD TROUBLE STARTING IT). AS I WAS DRIVING BACK HOME ON THE ROAD (45 MPH) - I SAW ALL ELECTRICAL WORKINGS CUT OFF AND BACK ON (THE RED LIGHTING LIGHTS FLASHED). AS I TRIED TO PULL OVER, THE ENTIRE ELECTRICAL SYSTEM FAILED. MY POWER STEERING, ANTI-LOCK BREAKS, RADIO AND EVERYTHING ELECTRICAL STOPPED WORKING. I ALMOST GOT IN A WRECK BUT IT TOOK EVERY BIT OF STRENGTH I HAD TO STOP AND STEER THE VEHICLE - I TURNED INTO A SHOPPING CENTER AND STEERED TOWARD AN INCLINE AND EVENTUALLY STOPPED (ALMOST HIT A CAR, THEN ALMOST HIT AN ELDERLY COUPLE PEDESTRIANS). I HAD MY CAR TOWED TO HENDRICK CHRYSLER FAYETTEVILLE, NC. THEY SAID THE PCM WAS OUT. IT WAS STILL UNDER WARRANTY SO THEY REPLACED IT - BUT MY VEHICLE HAS NEVER BEEN PROPERLY REPAIRED. MY CHECK ENGINE LIGHT COMES ON AND OFF ALL THE TIME AND HAVE HAD NUMEROUS ELECTRICAL WIRING ISSUES (BEFORE AND AFTER THE PCM) WAS REPLACED. MY VEHICLE (WHEN THE PCM WENT OUT) COULD HAVE EASILY KILLED ME AND ANYONE ON THE ROAD AT THAT TIME. THE DEALERSHIP KEEPS SAYING THAT NONE OF THAT HAS ANYTHING TO DO WITH THE CHECK ENGINE LIGHT OR ANY OF THE OTHER RECALLS - BUT I CANNOT ACCEPT THAT. I FEEL THIS VEHICLE - 2012 JEEP GRAND CHEROKEE - IS AN EXTREMELY DANGEROUS HAZARD TO ALL ROAD. I HAVE ALSO HAD NUMEROUS OTHER RECALLS FOR THIS VEHICLE.

NHTSA ODI 11064380

WAS DRIVING BACK FROM FLORIDA TO PA WHEN THE ALTERNATOR WENT ON THE VEHICLE. THE ENGINE WAS SMOKING AND WE LOST ALL POWER TO THE VEHICLE. HAD THE VEHICLE TOWED TO A DEALERSHIP IN NORTH CHARLESTON, SC.

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ON OCTOBER 22, 2017 MY CAR STARTED TO HEAT UP AND TURN OFF ON ME. WHEN I HAD IT TOWED TO THE DEALER THEY ADVISED ME THAT MY ALTERNATOR WENT BAD AS A RESULT OF A RECALL THAT THE ALTERNATOR HAD. THE DEALER TOLD ME THAT THE RECALL PART WAS NOT AVAILABLE AND I WOULD HAVE TO PAY OUT OF POCKET FOR IT AND THEN GET REIMBURSED. WHILE THE ALTERNATOR GOT REPAIRED THE DEALER CONTACTED ME LETTING ME KNOW THAT AS A RESULT OF THE ALTERNATOR GETTING MESSED UP IT AFFECTED THE POWERTRAIN CONTROL MODULE. I CONTACTED THE FCA AND TOLD THEM THE ISSUE AND THEY REASSURED ME THAT IF THE POWERTAIN MODULE WAS AFFECTED AS A RESULT OF THE ALTERNATOR THAT THAT WOULD ALSO BE REIMBURSED. THE CUSTOMER SALES REP ALSO CONFIRMED THIS TO THE SERVICE ADVISOR OF THE DEALERSHIP. NOW THREE MONTHS LATER I GET A PHONE CALL THAT THEY WILL NOT BE ABLE TO REIMBURSE ME FOR POWERTRAIN MODULE BECAUSE THEY HAVE YET TO RECEIVE THE ALTERNATOR PIECE AND HAVEN'T LOOKED INTO WHAT THE ALTERNATOR COULD AFFECT. HOW DOES ONE REP CONFIRM THAT IT IS GOING TO BE COVERED AND ANOTHER REP TURN AROUND AND DENY MY CLAIM. HAD MY ALTERNATOR NEVER BLEW MY POWERTRAIN WOULD HAVE STILL WORKED PROPERLY. NOW HOW DO I GO ABOUT GETTING MY MONEY BACK.

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CHRYSLER IS NOT PROVIDING THE PARTS IN A TIMELY MANNER TO MY LOCAL DEALERSHIP FOR RECALL 15V-879

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CROSSMOTOR CHRYSLER JEEP AT 502-459-9900 AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11060682

IN LATE AUGUST 2017, WE BEGAN TO EXPERIENCE INTERMITTENT FAILURES OF THE FUEL PUMP MANIFESTED BY DIFFICULTY STARTING THE ENGINE AND ENGINE CUTOUTS AT HIGHWAY SPEEDS (I.E., THE SAME ISSUES THAT REQUIRED THE R09/NHTSA 15V-115 SAFETY RECALL). WITHIN DAYS, THE ENGINE WOULD START AT ALL AND THE CAR HAD TO BE TOWED. ULTIMATELY, IT WAS DETERMINED THAT THE EXTERNAL FUEL PUMP RELAY INSTALLED AS PART OF THE RECALL AND THE FUEL PUMP ITSELF WERE DEFECTIVE AND HAD TO BE REPLACED.*BF *TR

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JEEP RECALL. I WAS NOTIFIED OF A RECALL OF THE ALTERNATOR IN AUGUST OF 2017. SINCE THEN THE DEALERS HAVE REFUSED TO REPLACE IT BECAUSE REPLACEMENT PARTS WERE NOT AVAILABLE. THE RECALL STATED THAT A TOTAL POWER FAILURE COULD RESULT IN SERIOUS INJURY. I DRIVE HIGH SPEED FREEWAYS AND INTERSTATE HIGHWAYS FREQUENTLY AND AM VERY CONCERNED FOR MY FAMILY, GRANDCHILDREN, AND MYSELF. PLEASE HELP.

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THIS VEHICLE IS SUBJECT TO A RECALL. IT HAS BEEN OPEN FOR MONTHS. I HAVE CALLED THE DEALERSHIP TO TRY AND GET THE CAR FIXED AS IT IS A SAFETY ISSUE. THEY SAY THAT A REPLACEMENT ALTERNATOR IS NOT AVAILABLE. I BOUGHT THIS CAR FOR MY KIDS TO DRIVE AND THE FACT THAT IT COULD DIE DURING OPERATION AND HAS BEEN RECALLED BUT CAN'T BE FIXED IS DISCONCERTING. WHAT ARE YOU DOING TO MAKE JEEP HONOR THE RECALL AND MAKE THE REPAIRS?

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I RECEVID A RECALL IN AUGUST OF A ALTERNATOR THAT WOULD BE REPLACED.. HOW EXTREMELY IMPORTANT TO REPAIR THE VEHICLE TO ENSURE YOUR SAFETY AND YOUR PASSENGERS. IT STILL , HASNT BEEN FIXED. I CALL THEM , THEY HANG UP ON ME.

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AT APPROXIMATELY 60,000 MILES, BOTH ENGINE MOUNTS FAILED. THE PROBLEM PRESENTED AS A ROUGH IDLE CONDITION BUT WAS ACTUALLY THE MOTOR MOUNTS.

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AT APPROXIMATELY 50,000 MY VEHICLE DEVELOPED AN EXHAUST LEAK.

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