What 253 owners told NHTSA about the 2012 Hyundai Tucson Hybrid Hev

Customer was driving down the road when he brakes were not functioning properly. The vehicle began to smoke and she pulled over and the fire started under the hood. We are the insurance carrier that paid for the damages.

NHTSA ODI 11589585

Our [XXX] daughter was driving the vehicle from our home to work in Richmond Heights (approx. 19 miles) on [XXX] on {XXX]. At approximately [XXX] and before the [XXX] exit ([XXX] area), the vehicle made a load bang/popping noise, began to lose power, and the interior began to fill with smoke. She was driving in one of the center lanes and luckily made it over to the right shoulder without incident despite traffic and the smoke impairing her view and use of the rear and side mirrors. She immediately got out and called 911. Luckily there was no accident involved and she was not trapped in the vehicle. She was not injured, just very shaken. The vehicle was on fire under the hood and eventually burst into flames. The Kirkwood City Police Officer called the Kirkwood Fire Department and Terry's Towing. The fire was put out, but not before causing the vehicle to be totaled (see photos). Terry's Towing towed the vehicle to its lot, where it is currently stored. The vehicle is a total loss. As we purchased the vehicle from a family member earlier in 2023 as a spare car for our 16yo son and 20yo daughter (when she's home on break from college) for local and short drives, we only carried liability insurance on it with Progressive. We were not aware of Hyundai Recall 251 / NHTSA Recall # 23V651000 until after this happened to our daughter. We have filed a case with Hyundai. The vehicle has not yet been inspected by them or anyone else. The vehicle was running fine. The ABS light had come on sometime prior to this incident. The vehicle was going in for an oil change and system check after the holidays. In the process of obtaining the fire department report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11568090

Hola el motor del auto se tranc Hello the engine of the car stalled

NHTSA ODI 11518785

I was driving down the interstate, going approximately 70mph, and my 2012 Hyundai Tucson started having difficulty maintaining speed. The engine started revving up while the car was still slowing down. Suddenly, I felt a knock and smoke started bellowing out of the engine bay. I pulled over immediately, opened the hood to inspect, and was almost burnt by the flames. There was a fire near the back of the engine block which I was able to put out with some water. I had my vehicle towed to the Hyundai of West Allis in Wisconsin. The dealership and a corporate Hyundai inspector determined that the cause of the fire was a thrown engine rod. There were no signs of issues or engine lights prior to this event. My Tucson has been at the dealership for nearly two months. After tens of hours dealing with Hyundai customer service and the dealership, both entities decided that they will do nothing to remedy the situation. My Hyundai vehicle has the 2.4L Theta II engine which is clearly implicated in the recent class action lawsuit against Hyundai for faulty engines. There is a recall for the rod bearing which was the direct cause of my engine throwing a rod and causing the fire.

NHTSA ODI 11483215

The contact owned a 2012 Hyundai Tucson. The contact owns a 60 MPH, the contact heard a loud pop noise and from the outside of the vehicle and the vehicle began to lose motive power and smoke coming from the front of the hood. The contact pulled the vehicle over to the side of the road and open the hood and saw fire coming from the engine. The contact back up and waited for police to come out to assist. The fire extinguished on its own. A police report was filed. The vehicle was towed to a local dealer where it was later deemed a total loss. The manufacturer was made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11433709

THE ENGINE STARTED MAKING NOISE AND CAUGHT ON FIRE. IT WAS RUNNING.

NHTSA ODI 11384285

TL* THE CONTACT OWNED A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). WHILE THE CONTACT'S HUSBAND WAS DRIVING 20-25 MPH AND MAKING A TURN, THE VEHICLE ACCELERATED AND CRASHED INTO AN UNDERPASS. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO HIS ARM AND WRIST, AND MEDICAL ATTENTION WAS PROVIDED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE INSURANCE COMPANY DEEMED THE VEHICLE DESTROYED. THE FAILURE MILEAGE WAS 167,000.

NHTSA ODI 11256922

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 70-80 MPH, THE VEHICLE STALLED AND SHOOK. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, OPENED THE HOOD, AND NOTICED THAT THE ENGINE WAS ON FIRE. THE CONTACT EXTINGUISHED THE FIRE WITH THEIR OWN WATER BOTTLE. NO POLICE REPORT WAS MADE. THEIR WERE NO INJURIES SUSTAINED WHEN PUTTING OUT THE FIRE HOWEVER, THE CONTACT DID RECEIVE BRUISES FROM SLIDING DOWN A HILL IN SEARCH FOR MORE WATER TO EXTINGUISH THE FIRE THAT REQUIRED MEDICAL ATTENTION. THE CONTACT DIDN'T KNOW IF THE VEHICLE WAS TOTALED. THE CONTACT TOOK THE VEHICLE TO MILLER HYUNDAI (4477 VESTAL PARKWAY EAST VESTAL NY, 13850) WHERE THE VEHICLE WAS LEFT AND WAS CURRENTLY BEING INVESTIGATED FOR THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A LOANER VEHICLE. THE CONTACT WAS NOW WAITING FOR INFORMATION FROM HYUNDAI AND THE CONTACT PROVIDED THE MANUFACTURER EVIDENCE FROM THE FIRE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 90,000.

NHTSA ODI 11234905

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED A NHTSA CAMPAIGN NUMBER : 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, HE HEARD AN EXPLOSION IN THE ENGINE AND THE POWER BRAKES STOPPED WORKING. THE ENTIRE PANEL ILLUMINATED AND THE CONTACT PULLED THE VEHICLE OVER. THE VEHICLE WAS SMOKING AND THE CONTACT HAD TO BE HELPED OUT OF THE VEHICLE BY A PASSER BY. THE ENTIRE VEHICLE ENGULFED IN FLAMES. THE FIRE WAS FROM THE FRONT OF THE VEHICLE BY THE ENGINE AND WENT TO THE REAR PASSENGER DOORS. THERE WERE NO INJURIES. A POLICE AND FIRE REPORT WERE COMPLETED AND THE FLAMES WERE FINALLY PUT OUT BY THE FIRE COMPANY. THE DEALER KEY HYUNDAI 4660 SOUTHSIDE BLVD #100, JACKSONVILLE, FL 32216 (904) 642-6060 WERE EMAILED BY THE CONTACT TO TRY TO ARRANGE TO HAVE THE VEHICLE TOWED TO THEIR LOCATION FOR A DIAGNOSIS. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 134,000.

NHTSA ODI 11222384

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THERE WAS AN ABNORMAL BURNING ODOR INSIDE OF THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER LESTER GLENN HYUNDAI (TOMS RIVER LESTER GLENN AUTO GROUP 386 NJ-37 (732) 691-4108 23502) WHERE INFORMED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACT HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 127,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. * (RECALL RELATED INCIDENT) TS

NHTSA ODI 11218283

THE VEHICLE CAUGHT ON FIRE IN THE DRIVEWAY - IT HAD NOT BEEN DRIVEN OR EVEN STARTED IN OVER 28 HOURS. THE FIRE STARTED UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED AND IT WAS DEEMED A TOTAL LOSS. THE INSURANCE COMPANY DID NOT CONDUCT AN INVESTIGATION DUE TO THE AGE OF THE VEHICLE. THE DEALERSHIP DID FULL BRAKE WORK 10 DAYS PRIOR TO THE FIRE OCCURRING.

NHTSA ODI 11114308

TL* THE CONTACT OWNED A 2012 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHOOK ABNORMALLY. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND FLAMES EMITTED FROM THE ENGINE COMPARTMENT, WHICH SPREAD THROUGHOUT THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. NISSAN OF HAWTHORNE DEALER LOCATED AT 1060 GOFFLE RD, HAWTHORNE, NJ WAS CONTACTED AND INFORMED THE CONTACT THAT THEY WOULD START AN INVESTIGATION. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS NOT PROVIDED. *BF CONSUMER STATED IT WAS EITHER A DEFECT OR POOR MAINTENANCE BECAUSE IT WAS A STRONG OIL ORDER. UPDATED 8/20/18*JB

NHTSA ODI 11051502

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 30 MPH, A POPPING SOUND EMITTED FROM UNDERNEATH THE VEHICLE AND IT STALLED WITHOUT WARNING. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND WAS INFORMED THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

NHTSA ODI 10972392

TL* THE CONTACT OWNED A 2012 HYUNDAI TUCSON. WHILE PARKED IN A DRIVEWAY, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE AND A FIRE REPORT WERE FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

NHTSA ODI 10668152