What 253 owners told NHTSA about the 2012 Hyundai Tucson Hybrid Hev

Airbag located in the steering wheel partially deployed during a moderate/serious accident. It came out of the front of the steering wheel but never inflated. I have pictures available of the partially deployed airbag. No other airbags were deployed during this front end crash. The seatbelt tensioner did activate and prevented serious injury during the crash. There was no indication, via warning lights or any other messages, that the system was not working properly. All outstanding recalls for the vehicle had been addressed. It is unknown if the partial deployment was indicated in the police report. No other inspections of the system have been done. Insurance adjuster from at-fault party will be performing an assessment of damage this week. Thankfully the most serious injury is from the seat belt and this partial deployment of the airbag did not cause a more serious injury.

NHTSA ODI 11686195

Customer was driving down the road when he brakes were not functioning properly. The vehicle began to smoke and she pulled over and the fire started under the hood. We are the insurance carrier that paid for the damages.

NHTSA ODI 11589585

While driving in October I hit a curb when I hit the brake it accelerated and I jumped a curb while my foot was still on the brake, I came to a stop after hitting a pole, the cops came to the they thought I would be able to drive off however the brakes were not working and neither was the emergency brake, I have yet to get the car fixed but I do think it's important that you made aware

NHTSA ODI 11569606

Our [XXX] daughter was driving the vehicle from our home to work in Richmond Heights (approx. 19 miles) on [XXX] on {XXX]. At approximately [XXX] and before the [XXX] exit ([XXX] area), the vehicle made a load bang/popping noise, began to lose power, and the interior began to fill with smoke. She was driving in one of the center lanes and luckily made it over to the right shoulder without incident despite traffic and the smoke impairing her view and use of the rear and side mirrors. She immediately got out and called 911. Luckily there was no accident involved and she was not trapped in the vehicle. She was not injured, just very shaken. The vehicle was on fire under the hood and eventually burst into flames. The Kirkwood City Police Officer called the Kirkwood Fire Department and Terry's Towing. The fire was put out, but not before causing the vehicle to be totaled (see photos). Terry's Towing towed the vehicle to its lot, where it is currently stored. The vehicle is a total loss. As we purchased the vehicle from a family member earlier in 2023 as a spare car for our 16yo son and 20yo daughter (when she's home on break from college) for local and short drives, we only carried liability insurance on it with Progressive. We were not aware of Hyundai Recall 251 / NHTSA Recall # 23V651000 until after this happened to our daughter. We have filed a case with Hyundai. The vehicle has not yet been inspected by them or anyone else. The vehicle was running fine. The ABS light had come on sometime prior to this incident. The vehicle was going in for an oil change and system check after the holidays. In the process of obtaining the fire department report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11568090

Hola el motor del auto se tranc Hello the engine of the car stalled

NHTSA ODI 11518785

I was driving down the interstate, going approximately 70mph, and my 2012 Hyundai Tucson started having difficulty maintaining speed. The engine started revving up while the car was still slowing down. Suddenly, I felt a knock and smoke started bellowing out of the engine bay. I pulled over immediately, opened the hood to inspect, and was almost burnt by the flames. There was a fire near the back of the engine block which I was able to put out with some water. I had my vehicle towed to the Hyundai of West Allis in Wisconsin. The dealership and a corporate Hyundai inspector determined that the cause of the fire was a thrown engine rod. There were no signs of issues or engine lights prior to this event. My Tucson has been at the dealership for nearly two months. After tens of hours dealing with Hyundai customer service and the dealership, both entities decided that they will do nothing to remedy the situation. My Hyundai vehicle has the 2.4L Theta II engine which is clearly implicated in the recent class action lawsuit against Hyundai for faulty engines. There is a recall for the rod bearing which was the direct cause of my engine throwing a rod and causing the fire.

NHTSA ODI 11483215

The contact owned a 2012 Hyundai Tucson. The contact owns a 60 MPH, the contact heard a loud pop noise and from the outside of the vehicle and the vehicle began to lose motive power and smoke coming from the front of the hood. The contact pulled the vehicle over to the side of the road and open the hood and saw fire coming from the engine. The contact back up and waited for police to come out to assist. The fire extinguished on its own. A police report was filed. The vehicle was towed to a local dealer where it was later deemed a total loss. The manufacturer was made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11433709

The contact owns a 2012 Hyundai Tucson. The contact stated while driving 75 mph, the contact heard a clicking sound coming from the engine compartment. The contact stated moments later, a loud explosion came from the rear of the vehicle. The contact saw smoke coming from the rear of the vehicle. The vehicle stalled while driving to the side of the roadway. The vehicle was towed to a local dealer where it was diagnosed with the engine needing to be replaced. The vehicle was not repaired. The contact stated that the vehicle was serviced two years prior under NHTSA campaign number: 19V063000 (Engine and engine cooling) which the contact related to the failure. The manufacturer was not informed of the failure. The failure mileage was 150,000.

NHTSA ODI 11424083

THE ENGINE STARTED MAKING NOISE AND CAUGHT ON FIRE. IT WAS RUNNING.

NHTSA ODI 11384285

TL* THE CONTACT OWNED A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). WHILE THE CONTACT'S HUSBAND WAS DRIVING 20-25 MPH AND MAKING A TURN, THE VEHICLE ACCELERATED AND CRASHED INTO AN UNDERPASS. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO HIS ARM AND WRIST, AND MEDICAL ATTENTION WAS PROVIDED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE INSURANCE COMPANY DEEMED THE VEHICLE DESTROYED. THE FAILURE MILEAGE WAS 167,000.

NHTSA ODI 11256922

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 70-80 MPH, THE VEHICLE STALLED AND SHOOK. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, OPENED THE HOOD, AND NOTICED THAT THE ENGINE WAS ON FIRE. THE CONTACT EXTINGUISHED THE FIRE WITH THEIR OWN WATER BOTTLE. NO POLICE REPORT WAS MADE. THEIR WERE NO INJURIES SUSTAINED WHEN PUTTING OUT THE FIRE HOWEVER, THE CONTACT DID RECEIVE BRUISES FROM SLIDING DOWN A HILL IN SEARCH FOR MORE WATER TO EXTINGUISH THE FIRE THAT REQUIRED MEDICAL ATTENTION. THE CONTACT DIDN'T KNOW IF THE VEHICLE WAS TOTALED. THE CONTACT TOOK THE VEHICLE TO MILLER HYUNDAI (4477 VESTAL PARKWAY EAST VESTAL NY, 13850) WHERE THE VEHICLE WAS LEFT AND WAS CURRENTLY BEING INVESTIGATED FOR THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A LOANER VEHICLE. THE CONTACT WAS NOW WAITING FOR INFORMATION FROM HYUNDAI AND THE CONTACT PROVIDED THE MANUFACTURER EVIDENCE FROM THE FIRE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 90,000.

NHTSA ODI 11234905

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED A NHTSA CAMPAIGN NUMBER : 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, HE HEARD AN EXPLOSION IN THE ENGINE AND THE POWER BRAKES STOPPED WORKING. THE ENTIRE PANEL ILLUMINATED AND THE CONTACT PULLED THE VEHICLE OVER. THE VEHICLE WAS SMOKING AND THE CONTACT HAD TO BE HELPED OUT OF THE VEHICLE BY A PASSER BY. THE ENTIRE VEHICLE ENGULFED IN FLAMES. THE FIRE WAS FROM THE FRONT OF THE VEHICLE BY THE ENGINE AND WENT TO THE REAR PASSENGER DOORS. THERE WERE NO INJURIES. A POLICE AND FIRE REPORT WERE COMPLETED AND THE FLAMES WERE FINALLY PUT OUT BY THE FIRE COMPANY. THE DEALER KEY HYUNDAI 4660 SOUTHSIDE BLVD #100, JACKSONVILLE, FL 32216 (904) 642-6060 WERE EMAILED BY THE CONTACT TO TRY TO ARRANGE TO HAVE THE VEHICLE TOWED TO THEIR LOCATION FOR A DIAGNOSIS. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 134,000.

NHTSA ODI 11222384

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THERE WAS AN ABNORMAL BURNING ODOR INSIDE OF THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER LESTER GLENN HYUNDAI (TOMS RIVER LESTER GLENN AUTO GROUP 386 NJ-37 (732) 691-4108 23502) WHERE INFORMED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACT HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 127,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. * (RECALL RELATED INCIDENT) TS

NHTSA ODI 11218283

THE VEHICLE CAUGHT ON FIRE IN THE DRIVEWAY - IT HAD NOT BEEN DRIVEN OR EVEN STARTED IN OVER 28 HOURS. THE FIRE STARTED UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED AND IT WAS DEEMED A TOTAL LOSS. THE INSURANCE COMPANY DID NOT CONDUCT AN INVESTIGATION DUE TO THE AGE OF THE VEHICLE. THE DEALERSHIP DID FULL BRAKE WORK 10 DAYS PRIOR TO THE FIRE OCCURRING.

NHTSA ODI 11114308

* VEHICLE WAS TAKEN TO SHEEHY HYUNDAI IN DECEMBER 2017 FOR REGULAR MAINTENANCE, WHICH INCLUDED A TIRE ROTATION. * VEHICLE WAS TAKEN TO SHEEHY HYUNDAI IN FEBRUARY 2018 FOR REGULAR MAINTENANCE WITH AN ADDITIONAL COMPLAINT FOR NOISES WHEN MAKING TURNS, PARTICULARLY TO THE LEFT. * THE SHEEHY HYUNDAI SERVICE DEPARTMENT STATED A TIRE WAS RUBBING A CONTROL ARM. MY DAUGHTER DECLINED THE REPAIR BECAUSE THE SERVICE CENTER DID NOT STATE IT WAS AN URGENT ISSUE. * VEHICLE WAS TAKEN TO SHEEHY HYUNDAI AGAIN IN MARCH 2018 AND WAS GIVEN AN ALIGNMENT TO DEAL WITH THE VIBRATION AND NOISE. ACCORDING TO INVOICE, THE ISSUE WAS RESOLVED. * MY DAUGHTER COMPLAINED AGAIN OF THE NOISE AND VIBRATION. SHE WAS SCHEDULED TO COME IN NEXT WEEK TO HAVE THE DEALERSHIP LOOK AT THE ISSUE. * WHILE DRIVING TO WORK THIS MORNING (25 MAY 2018), NEAR EXIT 13 ON INTERSTATE 495 SHE HEARD A POP AND VEHICLE SWERVED ALL OVER THE LANES. SHE ENDED UP RIGHT NEAR A GUARD RAIL. THE TIRE CAME COMPLETELY OFF AND TWO INSERT BOLTS ON THE DRUM WERE SHEARED. * I CALLED SHEEHY HYUNDAI AND EXPLAINED THE CIRCUMSTANCES. THE SERVICE MANAGER RELAYED THAT THEY WERE NOT LIABLE SINCE THEY DID AN ALIGNMENT ON THE LAST SERVICE AND DID NOT TOUCH THE TIRES. * I EXPLAINED TO HIM THAT THEY WERE THE LAST ONES TO WORK ON THE VEHICLE AND NO ONE HAS DONE ANYTHING WITH THE TIRES. I ALSO REMINDED HIM THAT MY DAUGHTER HAD BEEN THERE MULTIPLE TIMES SINCE DECEMBER. * THE SERVICE MANAGER INFORMED ME THAT AN ALIGNMENT WOULD NOT HAVE TAKEN CARE OF ANY VIBRATION ANYWAY. * THEY REFUSED TO ACCEPT THAT THE SERVICE DEPARTMENT FAILED TO COMPLETELY TIGHTEN LUGS AND MISSED THIS ISSUE THAT COULD HAVE LED TO MULTIPLE INJURIES AND FATALITIES. I INFORMED HIM THAT IF HE SUGGESTS THAT THE LUGS AND WHEEL JUST CAME OFF, THEN HYUNDAI CORPORATE NEEDS TO BE NOTIFIED OF THIS VEHICLE DEFECT.

NHTSA ODI 11098690

TL* THE CONTACT OWNED A 2012 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHOOK ABNORMALLY. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND FLAMES EMITTED FROM THE ENGINE COMPARTMENT, WHICH SPREAD THROUGHOUT THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. NISSAN OF HAWTHORNE DEALER LOCATED AT 1060 GOFFLE RD, HAWTHORNE, NJ WAS CONTACTED AND INFORMED THE CONTACT THAT THEY WOULD START AN INVESTIGATION. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS NOT PROVIDED. *BF CONSUMER STATED IT WAS EITHER A DEFECT OR POOR MAINTENANCE BECAUSE IT WAS A STRONG OIL ORDER. UPDATED 8/20/18*JB

NHTSA ODI 11051502

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 30 MPH, A POPPING SOUND EMITTED FROM UNDERNEATH THE VEHICLE AND IT STALLED WITHOUT WARNING. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND WAS INFORMED THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

NHTSA ODI 10972392

TAKATA RECALL ACCIDENT WITH ANOTHER VEHICLE WHEN MY CAR WAS IN MOTION ON CITY STREET

NHTSA ODI 10836285

TL* THE CONTACT OWNED A 2012 HYUNDAI TUCSON. WHILE PARKED IN A DRIVEWAY, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE AND A FIRE REPORT WERE FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

NHTSA ODI 10668152

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT WHEN ENTERING OR EXITING THE VEHICLE, SHE ALWAYS RECEIVED AN ELECTRIC SHOCK WHEN TOUCHING THE DOORS. THE VECHILE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10598868

TODAY, MY 2012 TUCSON NEEDED A TIRE PUT BACK ON, AFTER USING A SPARE. ON ASPHALT, LEVEL GROUND, I USED THE JACK THAT CAME WITH MY VEHICLE ALIGNED AS DIRECTED, AND SLOWLY LIFTED THE CAR, DRIVER FRONT. THE SPARE TIRE CAME OFF EASILY, WITHOUT PROBLEMS. AS I ALIGNED THE TIRE TO PUT ON, THE JACK FAILED, TWISTING OUTWARDS AND COLLAPSING, TWISTING MY RIGHT WRIST BADLY. I HAD A JACK STAND UNDER THE CAR, OR I COULD HAVE BEEN SERIOUSLY HURT. HOWEVER, THE JACK STAND HAD BEEN ALIGNED FOR THE CAR WHEN THE JACK WAS LIFTING IT. BECAUSE THE JACK FAILED IT NO LONGER ALIGNED WITH THE LIFT POINT, AND PUSHED INTO THE SOFT FLOOR PLATE NEXT TO IT. THE FAILURE OF THIS JACK IS COMPLETELY HYUNDAI'S FAULT. I ALSO WORRY THAT OTHER PEOPLE COULD BE HURT BY THESE FAULTY JACKS. I HAVE SEEN OTHER REPORTS MADE ABOUT THIS SAME ISSUE, NOW THAT I HAVE DONE RESEARCH. *TR

NHTSA ODI 10577255

MY 2012 HYUNDAI TUSCON WAS INVOLVED IN A SERIOUS ACCIDENT. MY DAUGHTER WAS THE DRIVER AND NO OTHER PASSENGERS IN THE VEHICLE. ALL AIRBAGS IN THE VEHICLE DEPLOYED AT IMPACT EXCEPT THE DRIVER'S AIRBAG? I SEE NUMEROUS HYUNDAI RECALLS AND AIRBAG ISSUES ON THE INTERNET, BUT NO MENTION OF THE TUSCON. MY DAUGHTER HAS SERIOUS INJURIES AS A RESULT OF THE AIRBAG FAILING TO DEPLOY. *TR

NHTSA ODI 10556611

WE WERE GOING THROUGH A GREEN TRAFFIC LIGHT, WE WERE ABOUT THE 6TH CAR THROUGH THE LIGHT WHEN VEHICLE COMING OUT OF NOWHERE RAN THE RED LIGHT FROM THE CROSS STREET AT ABOUT 55MPH, DID NOT TRY TO STOP, WE SLOWED TO ALMOST A STOP AND SWERVED TO AVOID THE PERSON. SHE DID NOT TRY TO STOP AND T-BONED US IN THE DRIVERS WHEEL AND DOOR, BUT THE AIRBAGS DID NOT ACTIVATE, EVEN WITH THIS HIGH SPEED COLLISION. THIS IS THE SECOND ACCIDENT OF THIS KIND WHERE THEY DID NOT ACTIVATE. THE FIRST WAS IN JANUARY AND WE WERE REAR ENDED AT A HIGH SPEED WHILE STOPPED AT A TRAFFIC LIGHT. *TR

NHTSA ODI 10552460

I BOUGHT A NEW CAR. 3 1/2 MONTHS LATER , I WAS REAR-ENDED. I TOOK CAR TO DEALERSHIP TO GET TAILGATE AND PAN AND BUMPER REPAIRED. WHEN WE PICKED UP VEHICLE, STRONG TOXIC FUMES FROM REPAIR WERE SO STRONG THAT WE COULD NOT DRIVE CAR. INSTANT HEADACHE, UPPER RESPIRATORY AGGRAVATION, SORE THROAT, BURNING EYES. CAR HAS BEEN TO REPAIR SHOP NUMEROUS TIMES AND MONTHS LATER STILL CAUSES ILLNESS IN FAMILY. AT ONE TIME THAT I DROVE CAR I ALMOST LOST CONSCIOUSNESS. I HAVE INFORMED HYUNDAI DEALERSHIP SEVERAL TIMES. I INFORMED HYUNDAI CORPORATION. PROBLEM PERSISTS CONSISTENTLY FOR 8-9 MONTHS AND AFTER NUMEROUS TRIPS TO DEALERSHIP. THE DOG FOAMS AND VOMITS BEFORE CAR STARTS MOVING. *TR

NHTSA ODI 10534365

THIS CAR HAS AN AUTOMATIC TRANSMISSION AND IT PULLS OUT OF PARK VERY EASILY WITH NO KEY IN THE IGNITION OR FOOT ON THE BRAKE. THIS LED TO MY CAR ROLLING DOWN A HILL AND HITTING A TREE WITH NO ONE IN THE DRIVERS SEAT. WHEN I WENT TO THE DEALER THEY TRIED THIS ON ANOTHER CAR IN THE LOT AND IT DID THE SAME THING. I WAS TOLD BY HYUNDAI CORPORATE OFFICES THAT THIS IS A "CAMPAIGN" ITEM. I CAN NOT FIND THIS PROBLEM LISTED AND I THINK IT SHOULD BE ADDRESSED BEFORE IT LEADS TO INJURY OR DEATH. *TR

NHTSA ODI 10467728