What 253 owners told NHTSA about the 2012 Hyundai Tucson Hybrid Hev

The contact owns a 2012 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11558542

The contact owns a 2012 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11557961

I am very concerned that our recall has not yet been rectified. Nobody should have to drive a car that can leak brake fluid internally and cause the engine to catch fire. Most people HAVE TO DRIVE THEIR CURRENT VEHICLE AND CANNOT PARK IT OUTSIDE AND LEAVE IT THERE UNTIL THERE IS A REMEDY. Hyundai should provide loaner cars for owners at Hyundai's expense until they can figure out how to rectify the problem.

NHTSA ODI 11556391

The contact owns a 2012 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the contact heard an abnormal squeaking sound. The vehicle was taken to an independent mechanic, but the failure could not be duplicated. The dealer was made aware of the failure but confirmed that parts were not yet available 48,000. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 48,000. VIN tool confirms parts not available.

NHTSA ODI 11555214

The contact owns a 2012 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic)) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11555124

The contact owns a 2012 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11554364

IM HAVING PROBLEMS WITH VIBRATIONS WHEN AT A STOP OR IDLING,ALSO HIS VEHICLEIS HARD TO KEEP ALIGNED. I'VE TWO SETS OF TIRES IN THE PAST TWO YEARS. IVE HAD TWO FOUR WHEEL ALIGNMENTS. WHAT'S THE FIX?

NHTSA ODI 11183417

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING, THE RPMS TOOK LONGER THAN NORMAL TO ENGAGE DURING ACCELERATION. OCCASIONALLY, THE RPM DIAL WOULD NOT MOVE AT ALL. ALSO, THE ABS INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND CODE: "P3018" AND "SHIFT DELAY" WERE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT PLANNED TO SCHEDULE AN APPOINTMENT AT FUCCILO HYUNDAI OF SYRACUSE (2601 ERIE BLVD E, SYRACUSE, NY 13224, (315) 445-7900) THIS WEEK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.

NHTSA ODI 11173259

WHEN STEPPING ON THE BRAKES THEY MAKE A LOT OF NOISE AND WHEN GOING DOWN A INCLINE/HILL I HAVE TO PUSH THE BRAKES ALL THE WAY TO THE FLOOR FOR THE VEHICLE TO STOP. I TOOK IT TO A DEALER SHIP CLOSE TO MY HOME AND WENT ON A TEST DRIVE WITH THEM AND THEY SAID THAT IT WAS NORMAL. I WAS NOT HAPPY WITH THE OUTCOME SO I TOOK IT BACK TO THE DEALER SHIP WHERE I PURCHASED THE VEHICLE (1 HR FROM WHERE I LIVE), THEY WENT ON A TEST DRIVE HEARD THE NOISE, CHECKED THE BRAKES, AND SAID THAT THE ROTORS NEEDED TO BE REPLACED. WHEN I GOT THE CAR BACK AFTER THE ROTORS WERE REPLACED, IT'S STILL MAKING THE NOISE, AND I STILL HAVE THE BRAKING PROBLEM. TOOK IT BACK AND NOW THEY'RE SAYING THAT IT'S A NORMAL BRAKING SOUND. I TOOK IT TO A DIFFERENT DEALER SHIP, THEY WENT ON A TEST DRIVE WITH THE PERSON WHO BOUGHT THE CAR IN FOR ME AND HEARD THE NOISE. HE LOOKED AT IT AND THERE WERE SCREWS MISSING FROM THE ROTORS ALSO HE SAID THE ROTORS NEEDED TO BE CUT. I CALLED THE NEXT DAY, SPOKE WITH THE SERVICE ADVISOR WHO WAS HANDLING THE PAPER WORK, INFORMED HIM THAT THE NOISE WAS STILL THERE, HE TOLD ME THAT THEY COULD NOT CUT THE ROTORS, BECAUSE THEY WERE PLACE BY ANOTHER DEALERSHIP. I TOLD HIM THE PROBLEM IS STILL NOT FIXED, HE TOLD ME TO BRING IT BACK ON SATURDAY, I DID. ONE OF THE TECHNICIAN TEST DROVE IT I WAS NOT THERE, AND SAID HE HEARD NOTHING. I AM STILL HAVING THE SAME BRAKING PROBLEM. THEY REFUSED TO TAKE A LOOK AT THE BRAKES OR DO ANY WORK TO IT. *TR

NHTSA ODI 10478083

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE TRANSMISSION SHIFTED FROM DRIVE TO DRIVE 1 INDEPENDENTLY. ON ANOTHER OCCASION, THE BRAKES FAILED TO STOP THE VEHICLE WHEN APPLIED AND AS A RESULT, THE CONTACT CRASHED THROUGH A RESIDENTIAL GARAGE DOOR AND IMPACTED THE INTERIOR WALL. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE UNTIL THE OTHER DAMAGES HAD BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 700 AND THE CURRENT MILEAGE WAS 950.

NHTSA ODI 10459275