Home · 2012 Hyundai Tucson Fuel Cell · Complaints

What 253 owners told NHTSA about the 2012 Hyundai Tucson Fuel Cell

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (253)Crash / fire / injury (28)Engine (158)Brakes (35)Transmission & drivetrain (26)Electrical system (17)Engine & cooling (10)Body & structure (9)Speed control (9)Airbags (6)Steering (6)Wheels (5)

Newest first · 253 complaints · page 8 of 11

Jan 25, 2019Transmission & drivetrainEngine

"TAKATA RECALL" AS MY 2012 HYUNDAI TUCSON REACHED 100,000 MILES MY TRANSMISSION WENT OUT AND LEFT ME STRANDED. I HAD A REBUILT TRANSMISSION PUT IN, THAT WAS PURCHASED FROM THE DEALERSHIP. NOW I AM AT 132,000 MILES AND MY ENGINE IS KNOCKING. THE KNOCKING GETS LOUD DURING ACCELERATION, AND HAS QUICKLY GONE FROM A TICKING SOUND ON THE FRONT PASSENGER SIDE OF THE VEHICLE TO A LOUD KNOCK. MY MECHANIC IS SAYING THAT THERE IS NO COMING BACK FROM THIS, THE ENGINE WILL NEED TO BE REPLACED. OIL CHANGES ARE DONE ON TIME, THERE IS OIL IN THE CAR NOW BUT A ROD IS KNOCKING LOUDLY. THIS CAR WILL HAVE BEEN PURCHASED TWICE ONCE I HAVE PUT ALL THE REPAIRS INTO IT THAT REALLY SHOULDN'T NEED TO BE PUT INTO A CAR AT THIS STAGE OF IT'S LIFE.

NHTSA ODI 11172020

Jan 23, 2019Engine

ENGINE FAILED IN OCT.2018 IN BIG BEAR, CALIFORNIA. AFTER DRIVING FOR SEVERAL HOURS UP THE MOUNTAIN, A LOUD RATTLING SOUND OCCURRED DRIVING AT LOW SPEEDS IN THE CITY. INDEPENDENT LOCAL MECHANIC DETERMINED IT WAS THE PISTONS NOT WORKING PROPERLY CAUSING COMPLETE ENGINE FAILURE. MECHANIC CONFIRMED THE VEHICLE COULD NOT BE DRIVEN MUCH FURTHER, IT WOULD NOT HAVE MADE IT DOWN THE MOUNTAIN, AND I WAS LUCKY IT DIDN'T FAIL ON THE MOUNTAIN. SINCE ENGINE STILL UNDER WARRANTY, I HAD TO TOW IT DOWN THE MOUNTAIN TO NEAREST DEALERSHIP IN LOMA LINDA, CA. AT DEALERSHIP, DETERMINED AND CONFIRMED ENGINE FAILED AND UNDER WARRANTY. NO PARTS AVAILABLE (PERHAPS DUE TO OTHER MODEL RECALL?). GIVEN SMALLER DEALER LOANER VEHICLE - INSUFFICIENT FOR MY NEEDS. IT IS NOW JANUARY 2019 AND NO PART POTENTIALLY AVAILABLE UNTIL LATE FEBRUARY. (IS THIS THE SAME ENGINE AS THE SANTE FE AND SONATA RECALL?) DEALERSHIP REFERRED TO HYUNDAI CUSTOMER CARE CENTER IN DECEMBER. CASE FILED. CASE MANAGER CONTACTED MID-DECEMBER WITH LITTLE INFORMATION AND OFFER OF MONETARY COMPENSATION FOR TIME W/O VEHICLE. NO OTHER CONTACT FROM CASE MANAGER FOR OVER A MONTH NOW. HYUNDAI CUSTOMER CARE CENTER INDICATES THERE IS NO ONE ELSE OTHER THAN NON-RESPONSIVE CASE MANAGER THAT I CAN CONTACT. IF THERE ARE NO REPLACEMENT ENGINES AVAILABLE - THIS MUST BE A PART OF A LARGER PROBLEM. I WANT MY 2012 TUCSON REPAIRED OR REPLACED. AND, I BELIEVE THE 2012 TUCSON SHOULD BE ADDED TO THE HYUNDAI ENGINE RECALL ISSUE.

NHTSA ODI 11171672

Jan 17, 2019Engine

PURCHASED CAR USED ON 10/24/18. "CATASTROPHIC ENGINE FAILURE" OCCURRED 53 DAYS AFTER PURCHASE. ENTERING HIGHWAY, ACCELERATED ABOVE 45MPH, HAD TROUBLE CHANGING SHIFTS (AUTOMATIC), "SPUTTERING" SOUND FROM THE ENGINE AND COULD NO LONGER ACCELERATE, ENGINE CUT OFF SUDDENLY, ALL DASH LIGHTS CAME ON. WAS ABLE TO COAST SAFELY TO THE SHOULDER. WAS NOT ABLE TO TURN ENGINE BACK ON. TOOK TO AUTO SHOP - WAS FIRST TOLD IT WAS A BAD STARTER, STARTER WAS REPLACED BUT STILL NOT FIXED. NEXT DIAGNOSIS: IT WAS A BAD BATTERY, BATTERY WAS REPLACED BUT STILL NOT FIXED. NEXT DIAGNOSIS: BAD WIRING FROM BATTERY TO STARTER BUT STILL NOT FIXED. MORE INVESTIGATING BY AUTO SHOP AND REPORTED THAT TIMING CHAIN WAS PRESUMED BROKEN AND CAUSED ENGINE TO "LOCK UP". "ENGINE REBUILD" NOT RECOMMENDED, BUT 2.4L ENGINES ARE NO LONGER MANUFACTURED, THE ONLY OPTION IS TO GET A USED ONE. MY MILEAGE WAS 86,722 AT TIME OF INCIDENT.

NHTSA ODI 11170520

Jan 15, 2019Visibility & wipers

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT THE TINT ON THE FRONT WINDSHIELD MALFUNCTIONED. THE LOWER SECTION OF THE WINDSHIELD WAS AFFECTED, WHICH CAUSED A VISIBILITY HAZARD. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. JENKINS HYUNDAI OF OCALA (1602 SW COLLEGE RD, OCALA, FL) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 121,000. THE VIN WAS UNKNOWN.

NHTSA ODI 11170093

Jan 12, 2019EngineFuel system

I PURCHASED THIS VEHICLE IN AUGUST, 2018 AS A USED UNIT. STARTING THE NEXT MONTH I WOULD BE DRIVING DOWN THE ROAD AND DOING THE SAME SPEED WITH NO ACCELERATION ON MY PART AND THE MOTOR WOULD REV UP BY ITSELF TO 6000-8000 RPM AND THE VEHICLE DOES NOT GAIN ANY SPEED. THIS HAS HAPPENED INTERMITTENTLY DESCRIBED TO MY MECHANIC WHEN I TOOK IN FOR AN OIL CHANGE AND HE COULDN'T FIGURE OUT WHAT COULD HAVE HAPPENED. THANKSGIVING DAY TRAVELING ABOUT 95 MILES TO MY BROTHER'S HOUSE AND DID THE REVVING 3X'S. SINCE THANKSGIVING THE SAME PROBLEM HAS HAPPENED APPROXIMATELY 4 MORE TIMES. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION AND MAINTAINING THE SAME SPEED. THE SPEEDS HAVE BEEN BETWEEN 40 TO 65 MPH, SO THERE ISN'T ONE SET SPEED THAT IT HAPPENS. SINCE IT DOESN'T GAIN/LOSE SPEED IT HASN'T BEEN A PROBLEM YET.

NHTSA ODI 11166600

Jan 10, 2019Engine

DRIVING ON THE ON RAMP OF INTERSTATE AND IT CUT OFF. ALL OF THE DASH LIGHTS FLASHED ONCE THEN IT CUT OFF. I WAS TOLD BY TWO DIFFERENT AUTO REPAIR SHOPS THAT THE ENGINE FROZE. CALL DEALERSHIP AND WAS TOLD THAT THE 2.4L ENGINE WAS NOT MANUFACTURED ANYMORE. IT IS SITTING AT AN AUTOMOTIVE SHOP WAITING ON AN ENGINE FROM A WRECKED TUCSON COSTING ME $6,500 - 7,000 TO PUT IN. THE CAR HAS APPROX. 159,000 MILES ALSO HAD TO REPLACE TRANSMISSION AROUND 103,000 MILES

NHTSA ODI 11166219

Dec 19, 2018Transmission & drivetrainEngine

WHILE DRIVING AND GOING FROM DRIVING FOR AWHILE TO STOP AND GO IT STALLS. HAS HAPPENED NOW 3 + TIMES IN DRIVING SITUATIONS. HAVE HAD CAR CHECKED OUT AND SAID NOTHING IS WRONG BY TWO DIFFERENT GARAGES. STALLING IN TRAFFIC IS NOT SAFE.

NHTSA ODI 11162569

Nov 23, 2018Engine

ON NOVEMBER 23, 2018, ON RT 110 IN FARMINGDALE, NY. I HEARD SOMETHING SHATTER BUT COULD STILL DRIVE ON THE HIGHWAY. I STOPPED AND LOOKED UNDERNEATH BUT SAW NOTHING. I DROVE AWAY FOR TWENTY MINUTES AND THE ENGINE FELL OUT. I WAS STOPPED SUDDENLY BY THE COLLAPSE OF THE ENGINE.

NHTSA ODI 11153422

Nov 9, 2018Engine

WHILE DRIVING ON THE FREEWAY I LOST POWER IN MY CAR WAS ABLE TO PULL OVER TO THE SHOULDER AND HAD NO POWER TO THE CAR WOULDN'T START, CALLED TRIPLE A AND TOWED TO THEIR NEAREST FACILITY THEY DIAGNOSED A SEIZED ENGINE AND BAD STARTER, BECAUSE IF HYUNDAI WARRANTY HAD IT TOWED TO A HYUNDAI DEALER, THIS WAS AT THE END OF JULY 2018, THEY AGREED THE ENGINE SEIZED AND BAD STARTER, THEY APPROVED IT AS UNDER WARRANTY. THEY DO NOT KNOW WHEN THEY WILL HAVE AN ENGINE AS THEY ARE ON BACK ORDER WORLDWIDE.

NHTSA ODI 11150398

Oct 12, 2018Engine

WHILE ON A TRIP TO ARIZONA DRIVING ABOUT 70 MPH ON A HIGHWAY IN NEW MEXICO. THE ENGINE AND CAR JERKED REALLY HARD AND THE ENGINE STARTED KNOCKING AT AROUND 77,500 MILES. IT ENDED UP BEING A SPUN CONNECTING ROD BEARING. HYUNDAI IS REPLACING THE ENGINES ON THE SANTA FE AND SONATA BUT NOT THE TUCSON. I WAS RUNNING SYNTHETIC OIL AND A MOBILE 1 FILTER AT THE TIME. AFTER GOING ONLINE IT SEEMS AS IF THEY DIDN'T CLEAN THE OIL PASSAGES IN THE CRANK SHAFT WHEN THEY ASSEMBLED THE ENGINE. THE TUCSON SHOULD BE PART OF THE ENGINE REPLACEMENT PROGRAM. 2.0 & 2.4 ENGINES HAVE THIS ISSUE.

NHTSA ODI 11139985

Oct 8, 2018Engine

JULY 2018, TRIED TO PASS A CAR AT ABOUT 40 MPH (SPEED LIMIT ON THE ROAD WAS 50 MPH) AND MY TUCSON WOULDN'T ACCELERATE. I GRADUALLY PUSHED THE GAS PEDAL TO THE FLOOR AND IT STOPPED ACCELERATING AT ABOUT 50, BUT WAS MAKING THIS AWFUL WINDING NOISE LIKE IT WAS TRYING TO SHIFT GEARS BUT COULDN'T. AT THIS POINT I'M PLAYING CHICKEN WITH THE CAR I TRIED TO PASS, AND THERE'S ANOTHER CAR COMING TOWARDS ME. I FINALLY GO PAST THE CAR AND STARTED PULLING OVER ON THE SIDE OF THE ROAD AND ALL OF MY DASHBOARD LIGHTS CAME ON AND THE ENGINE IS STILL WINDING AND MAKING NOISES. I TURNED THE CAR OFF AND TRIED TO RESTART. IT SPUTTERED AT 1ST, BUT DID START. I WENT HOME, BUT AFTER THAT THE ENGINE WAS MAKING AWFUL WINDING, TICKING, AND CLANKING NOISES. I BROUGHT IT INTO THE DEALER THAT SERVICES MY VEHICLE AND AFTER BEING THERE FOR SEVERAL DAYS, THEY SAID IT WAS THE ENGINE ROD BEARING AND I NEEDED A NEW ENGINE. LUCKILY I HAVE A THIRD PARTY WARRANTY THAT IS COVERING IT, BUT AFTER DOING SOME RESEARCH I SEE THAT THIS IS A HUGE ISSUE FOR HYUNDAI TUCSON OWNERS AND THAT HYUNDAI HAD THIS SAME ISSUE WITH THEIR SONATAS.. APPARENTLY THE SONATAS HAVE A RECALL FOR THIS SAME ISSUE BUT NOT THE TUCSON. AS OF TODAY, MY CAR IS STILL AT THE DEALER AND HYUNDAI HAS PUSHED THE ETA OF MY MOTOR OUT TO NOVEMBER, BUT THIS IS THE 2ND DELAY AND I'M NOT SO SURE THAT IT WILL BE READY NEXT MONTH AFTER READING ALL OF THE STORIES OF OTHERS THAT HAVE HAD THEIR TUCSONS AT THE DEALERS SINCE APRIL AND MAY AND KEEP GETTING THEIR ETS'S FOR THEIR ENGINES PUSHED BACK.

NHTSA ODI 11139019

Sep 12, 2018Engine

STARTED MY CAR IN THE MORNING AND IT TOOK A LITTLE LONGER TO CRANK BEFORE STARTING. DROVE IT HALF A MILE AND KIND OF NOTICED DECREASE IN PERFORMANCE THEN STARTING UP A HILL AND JUST FORGET ABOUT IT. VERY VERY SLOW. AT THE TOP OF THE HILL THE CHECK ENGINE LIGHT POPPED ON AND AT THAT POINT I WAS ALREADY LOOKING FOR A SAFE PLACE TO PULL OVER. DROVE AN ADDITIONAL 1/10TH OF A MILE TO PULL OVER (MOSTLY CRUISED SINCE IT WAS NOT WORKING RIGHT) AND TURNED THE CAR OFF IMMEDIATELY. CALLED TO GET IT TOWED AND TRIED TO TURN IT ON. IT SOUNDED LIKE THE ENGINE WAS CLUNKING SO I JUST STOPPED TRYING. AT THIS POINT THE HYUNDAI DEALERSHIP IS SAYING THE TIMING CHAIN IS MESSED UP AND ENGINE FAILURE WHICH IS VERY VERY COMMON WITH THE TUCSON. HAD RIGHT ABOVE 67000 ON THE CAR.

NHTSA ODI 11129135

Aug 18, 2018Engine

DRIVING ALONG WITH ABOUT 77735 MILES ON THE ODOMETER. WHILE DRIVING TO ARIZONA BECAUSE MY MOTHER WAS IN SERIOUS CONDITION. (HAS PASSED AWAY AS OF THIS WRITING) THE ENGINE AND ENTIRE CAR SHOOK. THOUGHT I HAD HIT SOMETHING ON THE ROAD. LOOKED UNDERNEATH, NO DAMAGE AND THE CONNECTING ROD WAS KNOCKING. GOING 70 MPH MUST HAVE BROKE IT LOOSE AND SPUN THE BEARING. SPENT $850 TO RENT A U-HAUL TRAILER AND TRUCK TO TOW IT BACK FROM NEW MEXICO TO KANSAS. DROPPED THE OIL PAN AND METAL SHAVINGS EVERYWHERE IN THE PAN. I SEE THE SAME 2.4 LITER ENGINE IN OTHER KIA'S AND HYUNDAI'S ARE BEING REPLACED FOR THE SAME PROBLEM. WHY NOT THE TUCSON, I KNOW THERE AREN'T AS MANY OF THEM AS THE SANTA FE'S AND SONATA'S. BUT IT IS THE SAME EXACT ENGINE WITH THE SAME EXACT PROBLEM. I WAS RUNNING QUAKER STATE FULL SYNTHETIC OIL WITH A MOBIL ONE FILTER...OIL WAS FULL WITH ABOUT 5700 MILES ON IT. I NEVER IN MY LIFE HAVE HAD AND ENGINE FAILURE AS I MAINTAIN MY VEHICLES WELL. I BOUGHT IT WITH 69,000 ON IT 10 MONTHS AGO AND STILL OWE $2500. I'M SURE I WILL NO LONGER BE A HYUNDAI CUSTOMER UNLESS SOMETHING GOOD COMES OUT OF THIS.....SURE IT WON'T! JUST WANTED A NICE CAR TO RETIRE WITH, SHOULD HAVE STUCK WITH THE HONDA CR-V I HAD BEFORE THIS.

NHTSA ODI 11120818

Jul 28, 2018Electrical systemBody & structureEngineFire

THE VEHICLE CAUGHT ON FIRE IN THE DRIVEWAY - IT HAD NOT BEEN DRIVEN OR EVEN STARTED IN OVER 28 HOURS. THE FIRE STARTED UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED AND IT WAS DEEMED A TOTAL LOSS. THE INSURANCE COMPANY DID NOT CONDUCT AN INVESTIGATION DUE TO THE AGE OF THE VEHICLE. THE DEALERSHIP DID FULL BRAKE WORK 10 DAYS PRIOR TO THE FIRE OCCURRING.

NHTSA ODI 11114308

Jul 8, 2018Engine

ON 05/30/18, WHEN ARRIVING ON CAMPUS GROUNDS AT MY PLACE OF EMPLOYMENT MY VEHICLE STARTED MAKING CLANKING NOISES, THE ENGINE LIGHT TURNED ON, AND THE VEHICLE STARTED TO DECELERATE. WHEN I PARKED IT, IT STALLED AND DIED IN THE SPOT. I CONTACTED THE DEALERSHIP AND HAD IT TOWED TO THEM. AFTER 2 DAYS, THE DEALERSHIP INFORMED THE ENGINE NEED TO BE REPLACED AND HYUNDAI WAS GOING TO PAY FOR IT. THE DEALERSHIP INFORMED ME I HAD TO PAY $5/DAY FOR A RENTAL VEHICLE OF THEIR CHOOSING. SINCE THAT DAY, I HAVE NOT RECEIVED ANY INFORMATION REGARDING MY VEHICLE AND I AM STILL IN THE RENTAL. THE VEHICLE IS STILL UNDER WARRANTY AND WHEN I QUESTIONED THE THE WARRANTY, THE DEALERSHIP WOULD NOT PROVIDE ME A COPY OF IT.

NHTSA ODI 11110116

Jul 3, 2018Engine

WHILE DRIVING MY CAR HAVING JUST GOT OFF THE FREEWAY, THE DASHBOARD LIGHTS FLASHED BRIEFLY AND THEN THE ENGINE WENT DEAD. CARS BEHIND ME HAD TO SERVE TO GET AROUND ME. THE CAR IS ONLY 6 YEARS OLD AND UNDER WARRANTY. THE CAR IS CURRENTLY AT THE DEALER BEING REPAIRED DUE TO AN ENGINE PROBLEM.

NHTSA ODI 11105377

Jun 29, 2018Engine

ON JUNE 12TH THE TUCSON ENGINE STARTED SMOKING DESPITE BEING DRIVEN LESS THAN 2 MILES FROM THE HOUSE. THE CAR WAS SERVICED ON APRIL 24 TH AT HETITAGE HYUNDAI IN TOWSON MARYLAND WITH NO PROBLEMS REPORTED. I HAVE ALL SERVICE RECORDS GOING BACK TO WHEN THE CAR WAS BRAND NEW. I WAS TOLD THE CAR NEEDS A NEW ENGINE. I AM REPORTING THIS BECAUSE I READ A STORY THAT SENATOR BEN NELSON OF FLORIDA HAS MADE AN INQUIRY ABOUT SIMILAR EVENTS WITH THIS MODEL SUV IN FLORIDA. I PLAN TO ALERT MY REPS IN CONGRESS AS WELL. *JS

NHTSA ODI 11104640

Jun 23, 2018Engine

CATASTROPHIC ENGINE FAILURE ON A 2012 TUCSON WITH ONLY 80K MILES. THE VEHICLE WAS REGULARLY SERVICED. HEARD A FAINT TICKING COMING FROM THE ENGINE WHILE DRIVING, AND LATER THAT DAY, THE ENGINE BLEW. APPARENTLY THE THETA 2 ENGINE THE VEHICLE USES IS KNOWN FOR FAILURE, BUT THE HYUNDAI DEALERSHIP I TOOK THE VEHICLE TO CLAIMED ONLY ABOUT 2% OF THESE CARS WERE AFFECTED, AND I WAS JUST "UNLUCKY". NO WARNING LIGHTS, NOTHING. WAS ON THE INTERSTATE DURING RUSH HOUR AT THE TIME OF THE INCIDENT, AND WAS ALMOST HIT BY MULTIPLE VEHICLES BECAUSE OF THIS.

NHTSA ODI 11103584

Jun 18, 2018Engine

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS THEN TOWED TO UNIVERSAL HYUNDAI (12801 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837, (321) 418-3733) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA ODI 11102302

May 29, 2018WheelsCrash

* VEHICLE WAS TAKEN TO SHEEHY HYUNDAI IN DECEMBER 2017 FOR REGULAR MAINTENANCE, WHICH INCLUDED A TIRE ROTATION. * VEHICLE WAS TAKEN TO SHEEHY HYUNDAI IN FEBRUARY 2018 FOR REGULAR MAINTENANCE WITH AN ADDITIONAL COMPLAINT FOR NOISES WHEN MAKING TURNS, PARTICULARLY TO THE LEFT. * THE SHEEHY HYUNDAI SERVICE DEPARTMENT STATED A TIRE WAS RUBBING A CONTROL ARM. MY DAUGHTER DECLINED THE REPAIR BECAUSE THE SERVICE CENTER DID NOT STATE IT WAS AN URGENT ISSUE. * VEHICLE WAS TAKEN TO SHEEHY HYUNDAI AGAIN IN MARCH 2018 AND WAS GIVEN AN ALIGNMENT TO DEAL WITH THE VIBRATION AND NOISE. ACCORDING TO INVOICE, THE ISSUE WAS RESOLVED. * MY DAUGHTER COMPLAINED AGAIN OF THE NOISE AND VIBRATION. SHE WAS SCHEDULED TO COME IN NEXT WEEK TO HAVE THE DEALERSHIP LOOK AT THE ISSUE. * WHILE DRIVING TO WORK THIS MORNING (25 MAY 2018), NEAR EXIT 13 ON INTERSTATE 495 SHE HEARD A POP AND VEHICLE SWERVED ALL OVER THE LANES. SHE ENDED UP RIGHT NEAR A GUARD RAIL. THE TIRE CAME COMPLETELY OFF AND TWO INSERT BOLTS ON THE DRUM WERE SHEARED. * I CALLED SHEEHY HYUNDAI AND EXPLAINED THE CIRCUMSTANCES. THE SERVICE MANAGER RELAYED THAT THEY WERE NOT LIABLE SINCE THEY DID AN ALIGNMENT ON THE LAST SERVICE AND DID NOT TOUCH THE TIRES. * I EXPLAINED TO HIM THAT THEY WERE THE LAST ONES TO WORK ON THE VEHICLE AND NO ONE HAS DONE ANYTHING WITH THE TIRES. I ALSO REMINDED HIM THAT MY DAUGHTER HAD BEEN THERE MULTIPLE TIMES SINCE DECEMBER. * THE SERVICE MANAGER INFORMED ME THAT AN ALIGNMENT WOULD NOT HAVE TAKEN CARE OF ANY VIBRATION ANYWAY. * THEY REFUSED TO ACCEPT THAT THE SERVICE DEPARTMENT FAILED TO COMPLETELY TIGHTEN LUGS AND MISSED THIS ISSUE THAT COULD HAVE LED TO MULTIPLE INJURIES AND FATALITIES. I INFORMED HIM THAT IF HE SUGGESTS THAT THE LUGS AND WHEEL JUST CAME OFF, THEN HYUNDAI CORPORATE NEEDS TO BE NOTIFIED OF THIS VEHICLE DEFECT.

NHTSA ODI 11098690

May 28, 2018Transmission & drivetrain

THIS IS A COMPLAINT THAT MIMICS THE CURRENT RECALL 16V628000 FROM HYUNDAI ON 8/30/2016, FOR THEIR 2016 TUCSON TRANSMISSION PROBLEMS OF THE ENGINE/TRANSMISSION WHERE IT WILL DISENGAGE. WHEN DRIVING AND PRESSING ON ACCELERATOR THE ENGINE REVS, BUT THE TRANSMISSION SEEMS TO BE IN NEUTRAL (EVEN THOUGH IN DRIVE). IT HAS HAPPENED TO ME ON MY 2012 AFTER I MADE A GRADUAL RIGHT HAND TURN AROUND A RAMP AT ABOUT 25 MPH . I HAD COME OUT OF THE TURN AND TRIED TO ACCELERATE WHEN NOTHING HAPPENED. THE ENGINE REV'D TO ABOUT 4K, I IMMEDIATELY LET OFF GAS THINKING I HAD BUMPED THE GEAR SHIFT INTO NEUTRAL OR IT HAD SOMEHOW POPPED OUT OF GEAR. NOPE. LIGHT ON DASH STILL SAID "D" AND THE GEAR SHIFTER WAS IN THE PROPER POSITION. I LET IT COAST FOR AWHILE AND THEN TRIED ACCELERATING AGAIN. THIS TIME IT WORKED FINE. I HAVE ONLY HAD THE VEHICLE FOR ABOUT 2 WEEKS AND DID NOT EXPERIENCE ANY ISSUES BEFORE THIS. I WAS A AUTO/DIESEL MECHANIC FOR OVER 14 YEARS AND WAS VERY COGNIZANT OF WHAT WAS HAPPENING, NOT PANIC STRICKEN. IF I GET A CASE NUMBER OR THE LIKE I WILL CONTINUE TO FOLLOW UP WITH YOU ON THE ISSUE. NO ENGINE LIGHTS CAME ON, ENGINE DID NOT STALL, NO CODES GENERATED ON OBDII SCANNER. (2 CYCLES OF ON/OFF BEFORE CHECKING FOR CODES WHEN I GOT HOME) TRIED CHECKING THE TRANSMISSION FLUID LEVEL, BUT IT IS A SEALED UNIT WITH NO DIP STICK.

NHTSA ODI 11098263

Feb 9, 2018Engine

WHILE DRIVING ON THE INTERSTATE AT SPEEDS OF 70 MPH THE ENGINE SEIZED AND THREW A ROD, DESPITE FOLLOWING THE PROSCRIBED MAINTENANCE SCHEDULE. THIS CAUSED THE ENTIRE ENGINE TO BLOW, SMOKE, AND LEAK OIL ALL OVER THE HIGHWAY. THIS WAS INCREDIBLY DANGEROUS NOT ONLY TO US WHO WERE IN THE VEHICLE, BUT SURROUNDING VEHICLES AS WELL, AS WERE TRAVELLING ON A BUSY INTERSTATE ON CHRISTMAS DAY. WE WERE VERY LUCKY JUST TO BE ABLE TO MAKE IT TO THE SIDE OF THE ROAD BEFORE THE VEHICLE ENTIRELY SHUT DOWN AND STOPPED MOVING. THIS IS THE SAME EXACT ENGINE THAT HAS BEEN RECALLED BY HYUNDAI, JUST IN A DIFFERENT MODEL.

NHTSA ODI 11071981

Feb 8, 2018Engine

HYUNDAI TUCSON THETA-II ENGINE FAILURE. MY TUCSON EXPERIENCED SUDDEN ONSET OIL PROBLEMS OVERNIGHT. I PARKED THE CAR ON THURSDAY NIGHT IN MY DRIVEWAY, EVERYTHING WAS FINE. FRIDAY MORNING WHEN I TURNED IT ON THE OIL LIGHT WAS ON. I CONFIRMED I WAS NOT SCHEDULED FOR AN OIL CHANGE FOR ANOTHER 2000 MILES BUT ADDED A QUART OF OIL TO BE SAFE AND THE LIGHT WENT OFF. SHORTLY AFTER AS I WAS DRIVING TO WORK THE ENGINE STARTS TICKING AND LOSING POWER AND GETS WORSE THE FARTHER I DRIVE. I AND WAS 700 MILES PAST THE EXTENDED 100,000 BUMPER TO BUMPER WARRANTY I PURCHASED WHEN I BOUGHT THE CAR NEW. THE DEALER'S MECHANIC SAID THE RODS FAILED WHICH CAUSED ENGINE FAILURE. THIS IS THE SAME PROBLEM AS DESCRIBED IN THE HYUNDA AND KIA ENGINE RECALL, HOWEVER THE TUCSON MODEL IS NOT INCLUDED AS PART OF THE RECALL. THE SERVICE DEPARTMENT WOULD NOT ASSIST ME IN ANY WAY OTHER THAN OFFERING TO SELL ME A USED ENGINE WITH 57,000 MILES ON IT FOR $6000.

NHTSA ODI 11071823

Jan 11, 2018Suspension

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE. UPON OPENING THE DRIVER'S SIDE DOOR, THERE WAS AN ABNORMAL POPPING NOISE AND A PIECE OF METAL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COIL SPRING FRACTURED. SANSONE AUTO MALL (100 US HIGHWAY 1, AVENEL, NJ 07001) ADVISED THE CONTACT TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

NHTSA ODI 11062214

Dec 7, 2017Engine

WHILE TRAVELING ON THE HIGHWAY MY HUSBAND AND I STARTED TO HEAR A LOUD CLANKING NOISE UNDER OUR HOOD. WE BARELY MADE IT OFF THE NEXT EXIT, WITH VEHICLES HAVING TO QUICKLY GO AROUND US BECAUSE OUR SPEED WAS SLOWING DOWN AND THEN VEHICLE DIED, WE WERE STRANDED IN THE HEAT ON THE SIDE OF THE ROAD WITH OUR DOGS. AFTER SPEAKING WITH HYUNDAI CORPORATE THEY TOLD US TO HAVE IT TOWED TO THE NEAREST HYUNDAI DEALERSHIP. WE DID AND A CASE WAS OPENED WITH HYUNDAI. IT WAS DIAGNOSED AT THE HYUNDAI DEALERSHIP AS PREMATURE ENGINE FAILURE DUE TO NO FAULT OF OURS BUT THE WARRANTY DEPARTMENT DENIED OUR CLAIM BECAUSE WE ARE SECOND OWNERS. THE ENGINE IN OUR CAR HAS BEEN RECALLED IN OTHER MODELS BUT HYUNDAI IS TRYING TO HIDE THE FACT THAT IT EXTENDS TO THE TUCSON. IT IS EXTREMELY DANGEROUS TO NOT RECALL AND INFORM ALL HYUNDAI OWNERS WITH THIS PARTICULAR ENGINE TO TAKE IT IN FOR REPAIR IMMEDIATELY! THE ENGINE WILL FAIL WITH NO WARNING LIGHTS AND FAST, USUALLY ON THE HIGHWAY. IT FAILS AT VERY LOW MILES WHEN YOU WOULD LEAST EXPECT AN ENGINE TO FAIL. IT IS A HUGE SAFETY CONCERN FOR THE OWNERS AND OTHER DRIVERS ON THE ROAD.

NHTSA ODI 11052997

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Working with the data? Download all 253 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Hyundai Tucson Fuel Cell verdict →