What 253 owners told NHTSA about the 2012 Hyundai Tucson Fuel Cell

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT DRIVING ABOUT 55 MPH, THE FUEL GAUGE SHOWED THREE BARS AND AS THE ACCELERATOR PEDAL WAS DEPRESSED, IT WENT TO THE FLOORBOARD AND THE VEHICLE LOST POWER. THERE WERE SOME UNKNOWN WARNING LIGHTS THAT ILLUMINATED AND THEN UNILLUMINATED. THE CONTACT MERGED TO THE SIDE OF THE ROAD AND WAITED FOR SOMEONE TO ARRIVE WITH FUEL AND ADDED FUEL TO THE VEHICLE. THE VEHICLE WAS THEN ABLE TO START. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

NHTSA ODI 11207471

MY ENGINE SEIZED WITH 61,500 MILES ON IT. IT WAS SERVICED REGULARLY AND ALL FLUIDS HAD JUST BEEN TOPPED OFF FOR A 9 HOUR DRIVE. WAS DRIVING ON I-5 SOUTH 3 AND A HALF HOURS INTO OUR DRIVE AND LOST POWER, ENGINE SEIZED

NHTSA ODI 11205892

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE, AN INDEPENDENT MECHANIC FOUND THAT OIL LEAKED FROM THE OIL PAN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT BOUGHT THE PARTS AND HAD THE VEHICLE TOWED TO ANOTHER INDEPENDENT MECHANIC FOR REPAIR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 178,000.

NHTSA ODI 11205507

ENGIBE STALLED ON THE HIGHWAY, ALMOST KILLED ME.

NHTSA ODI 11204665

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 35 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE ENGINE MADE LOUD NOISES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE WAS BLOWN AND CONTAINED METAL SHAVINGS. DUELL'S EVANSVILLE HYUNDAI (4400 E DIVISION ST, EVANSVILLE, IN 47715, 812-473-4400) ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO THEIR FACILITY. THE DEALER STATED THAT THE VEHICLE WAS 9,000 MILES OVER THE EXTENDED 100,000 MILE WARRANTY LIMIT AND REQUESTED THE MAINTENANCE HISTORY OF THE VEHICLE. THE DEALER CALLED BACK TO CONFIRM THAT THE SERVICE HISTORY WAS EXCELLENT AND PROMISED A NEW ENGINE REPLACEMENT. AFTER SOME DIFFICULTY RECEIVING AN ENGINE, THE DEALER FINALLY GOT THE ENGINE IN MARCH OF 2019 AFTER HAVING THE VEHICLE SINCE DECEMBER 5, 2019. AFTER THE ENGINE ARRIVED, THE DEALER INFORMED THE CONTACT THAT THERE WAS AN INTERNAL LEAK THAT DELAYED THE PROCESS. ALSO, WHILE TESTING THE ENGINE, THE VEHICLE STALLED. AFTER ANOTHER FEW WEEKS, THE DEALER STATED THAT THEY HAD TO REPLACE THE VALVES THAT CAUSED THE STALL. THE CONTACT CALLED AN ATTORNEY WHILE WAITING FOR THE REPAIR. THE DEALER THEN CALLED BACK AND STATED THAT THEY WERE SENT THE WRONG VALVES. DURING THIS PROCESS, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT HAD TO PURCHASE ANOTHER VEHICLE SINCE THE DEALER DID NOT OFFER A LOANER VEHICLE DURING THE EXTENDED REPAIR TIME. THE CONTACT WAS STILL WAITING FOR THE VEHICLE TO BE REPAIRED. THE FAILURE MILEAGE WAS 109,000.

NHTSA ODI 11203865

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING UP A HILL AT LOW SPEEDS, THE VEHICLE STALLED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO HYUNDAI OF EL PASO (8600 MONTANA AVE, EL PASO, TX 79925, (915) 881-0300) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11203810

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE CHECK ENGINE AND MALFUNCTION INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ONTARIO HYUNDAI (1307 KETTERING DR A, ONTARIO, CA 91761, (909) 443-6100) WHO STATED THAT THE REMEDY WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 111,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11203133

HIGH SPEED ENGINE STALL TRAVELLING AT 90MPH ON THE INTERSTATE. A PISTON HAD BLOWN OUT OF THE SIDE OF THE ENGINE. CAR REPAIR WAS COMPLETED ON THE 1ST NOVEMBER 2016, THE ENGINE WAS REPLACED.

NHTSA ODI 11196994

I WAS DRIVING HOME IN MY 2012 HYUNDAI TUCSON WHEN OUT OF NOWHERE MY CAR STARTED TO MAKE AN ALMOST BOILING SOUND AND BEGAN TO STALL AND SMELL OF SMOKE. I PULLED OVER AND A SAFETY TRUCK PULLED OVER BEHIND ME AND ASKED IF I NEEDED ASSISTANCE. I EXPLAINED TO HIM WHAT HAD JUST HAPPENED AND HE OFFERED TO TAKE A LOOK UNDER THE HOOD. THE MECHANIC TOLD ME THAT I COULDN'T DRIVE THE CAR BECAUSE IT WAS A FIRE RISK. HE SAID THAT IT LOOKS LIKE OIL IS LEAKING ONTO MY ENGINE SOMEHOW BUT HE COULDN'T TELL HOW. IT WAS LEAKING INTO MY ENGINE AND YOU CAN SEE IT LEAKING EVERYWHERE, SOME EVEN SPILLED OUT ONTO MY TIRE. I HAD TO HAVE IT TOWED TO A REPAIR SHOP. APPARENTLY THERE WAS A RECALL ON MY CAR AND I DIDN'T RECEIVE ANY NOTICE OF ANY ISSUES UNTIL THE DAY AFTER IT ALMOST CAUGHT ON FIRE AND I HAD IT TOWED. I CALLED HYUNDAI BUT THEY SAID THEY DON'T HAVE A REMEDY FOR THIS YET. MY CAR HAS BEEN AT THE SHOP WAITING FOR A REMEDY TO THE RECALL.

NHTSA ODI 11196653

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE LURCHED FORWARD AND INDEPENDENTLY ACCELERATED. THE CONTACT STATED THAT THE FAILURE RECURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. *BF *AS

NHTSA ODI 11195761

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 65 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO NEW HOLLAND FORD (508 W. MAIN ST, NEW HOLLAND, PA) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

NHTSA ODI 11195593

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CAPE COD HYUNDAI (556 YARMOUTH RD, HYANNIS, MA 02601, (508) 778-0500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11195620

THE VEHICLE DEVELOPED A RATTLING NOISE FROM THE LOWER HALF OF THE ENGINE WHILE DRIVING ON THE FREEWAY WITH MY FAMILY. I MANAGED TO GET HOME AND THEN QUICKLY TOOK IT TO MY LOCAL MECHANIC; WHO INFORMED ME IT SOUNDED LIKE A SPUN BEARING. HE STATED HE WOULD NOT KNOW FOR SURE UNTIL HE TOOK APART THE MOTOR. THE MECHANIC ADVISED THAT I TAKE IT TO THE DEALER SINCE I PURCHASED THE VEHICLE BRAND NEW. I CALLED MY TWO LOCAL DEALERS WHO INFORMED ME THE CAR WAS OUT OF WARRANTY AND ALSO NOT PART OF THE THETA II ENGINE RECALL CAMPAIGN. SINCE THE CAR WAS NOT BUILT IN THE ALABAMA PLANT; IT ALSO DID NOT QUALIFY FOR THE EXTENDED WARRANTY GIVEN TO VEHICLES BUILT HERE WITH THAT ENGINE. I WAS QUOTED AN ESTIMATED $10,000 BY THE DEALER IN REGARDS TO PUTTING IN A REMANUFACTURED ENGINE ON THE VEHICLE. AFTER RECEIVING THESE RESPONSES I NOTIFIED HYUNDAI'S WARRANTY DISPUTE RESOLUTION. THEY TOO INFORMED ME THE VEHICLE WAS OUT OF WARRANTY. THEY INFORMED THEY NEEDED TO TAKE APART THE ENGINE TO SEE WHAT THE ISSUE WAS. HOWEVER, THE GAMBLE WAS THAT I WOULD MOST LIKELY HAVE TO PAY FOR THE LABOR OF THIS. I WAS WITHOUT TRANSPORTATION AND GAVE UP RESOLVING THIS THROUGH HYUNDAI. MY MECHANIC WAS ABLE TO FIND ME A USED ENGINE WITH LOW MILES (70K) TO PUT IN MY VEHICLE. THE TOTAL COST FOR THE ENGINE WAS SHY OF $5,000 WHICH WASN'T TOO FAR FROM WHAT THE CAR IS WORTH NOW.

NHTSA ODI 11195417

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. HYUNDAI OF KENNESAW (2878 BARRETT LAKES BLVD, KENNESAW, GA 30144, (678) 809-6990) INDICATED THAT THERE WERE NO RECALL REPAIRS NEEDED BEFORE THE VEHICLE WAS PURCHASED. THE CONTACT WAS NOT INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO A FACILITY. AN INDEPENDENT MECHANIC INFORMED THE CONTACT TO CHECK WITH THE MANUFACTURER FOR A RECALL CAMPAIGN BECAUSE THEY DID NOT HAVE THE TOOLS TO REPAIR THE VEHICLE. THE CONTACT ALSO HEARD A TICKING NOISE, WHICH COULD INDICATE THAT A ROD MAY HAVE FRACTURED AND THE ENGINE SEIZED. THE VEHICLE WAS TOWED TO PEACOCK HYUNDAI BRUNSWICK (5400 ALTAMA AVE #1, BRUNSWICK, GA 31525, (912) 304-0461) FOR FURTHER DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

NHTSA ODI 11193308

DAUGHTER DRIVING DOWN ROAD. VEHICLE STARTED SLOWING DOWN AND WARNING LIGHTS CAME ON. VEHICLE DIED IN MIDDLE OF HIGHWAY. HAD TO BE TOWED AND THE SHOP BELIEVES IT IS THE ENGINE. OIL LEVEL WAS GOOD AND HAD BEEN CHANGED. APPEARS TO BE EXACTLY WHAT OTHERS ARE REPORTING.

NHTSA ODI 11193053

THIS VEHICLE IS IN RECALL181. I HAVE CALLED HYUNDAI AND THEY WILL NOT FIX MY VEHICLE UNTIL THE HAVE THE PARTS TO DO... I RELY ON THIS VEHICLE TO GET ME TO DR APPOINTMENTS. I AM DISABLE VETERAN. I HAVE CHANGED SEVERAL TIMES OVER THE LAST FEW MONTHS. WHY CANNT GET MY VEHICLE FIX BEFOE ONE DAY IT CATCH ON FIRE.

NHTSA ODI 11192268

ENGINE WENT OFF-TIME AND LOST ALL COMPRESSION IN EACH CYLINDER. CHECK ENGINE LIGHT CAME ON 3/8/19, CAR RAN OK THROUGH 3/11/19, THEN HAD POWER ISSUES. IT WOULD NOT START ON 3/12/19 AND HAS NOT BEEN RUN SINCE. BOTH A PRIVATE MECHANIC AND THE LOCAL DEALERSHIP CONFIRMED THE TIMING ISSUE AND THE LOSS OF COMPRESSION. THE CAR HAS 83K MILES.

NHTSA ODI 11192007

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO RANCHO GRANDE MOTORS (1404 AUTO PARK WAY, SAN LUIS OBISPO, CA 93405, (805) 543-4745) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

NHTSA ODI 11184707

IM HAVING PROBLEMS WITH VIBRATIONS WHEN AT A STOP OR IDLING,ALSO HIS VEHICLEIS HARD TO KEEP ALIGNED. I'VE TWO SETS OF TIRES IN THE PAST TWO YEARS. IVE HAD TWO FOUR WHEEL ALIGNMENTS. WHAT'S THE FIX?

NHTSA ODI 11183417

I WAS DRIVING MY HYUNDAI SMALL SUV LEAVING THE GYM AND THE VEHICLE STARTED TO NOT WANT TO PULL. I THEN STARTED TO MAKE A CLICK SOUND THEN DIED. ITS BEEN TO 2 SHOPS THE FIRST ONE LAUGHED AT ME. TELLING ME A ENGINE WOULD BE 4 TO 6 THOUSAND AND HE WOULD NOT WORK ON IT. THE SECOND ONE ASKED HAS THERE BEEN A RECALL BECAUSE OF HOW IT STOP WORKING AND DUE TO THE FACT THE WEB IS FULL OF STORIES OF THEM BREAKING DOWN. THE MILEAGE IS 101000

NHTSA ODI 11183491

WHEN I PURCHASE THE CAR THERE'S WINDOW TINT APPLIED ACROSS THE WHOLE WINDSHIELD OF THE VEHICLE. IT LOOK LIKE STEAM IS COMING FROM IT CAUSING IT HARD TO SEE OUT OF THE WINDSHIELD WHEN DRIVING ESPECIALLY AT NIGHT.

NHTSA ODI 11181668

THE THETA II ENGINE IS FULL OF METAL SHAVINGS. THERE ARE ACCELERATION PROBLEMS AND THERE IS A LOUD SPUTTERING RATTLE NOISE. THE CHECK ENGINE LIGHT CAME ON READING A CODE P0014, EXHAUST (B) CAMSHAFT POSITION TIMING OVER-ADVANCED (BANK 1). THE CAR WAS NOT DRIVEN UNTIL JANUARY 28 WHEN TAKEN TO CAR CARE CLINIC IN BAKERSFIELD, CA. WHEN WE COULD AFFORD TO TAKE IT IN. THE MECHANIC CHECKED THE SOLENOIDS, WHICH WERE BOTH GOOD. ONE WAS REMOVED, WHICH REVEALED METAL SHAVINGS CLOGGING THE SOLENOID. THE MILEAGE IS 67,444. I WAS DRIVING ON THE I5 WHEN THE ENGINE FIRST STARTED MAKING THE NOISE. THE NEXT DAY THE CHECK ENGINE LIGHT CAME ON AND ACCELERATION WAS AFFECTED WHILE DRIVING ON A CITY STREET.

NHTSA ODI 11175699

I WAS DRIVING ON THE FREEWAY WHEN I SUDDENLY LOST POWER TO MY STEERING AND ACCELERATOR. THE CAR HAD QUIT RUNNING BUT WAS STILL RECEIVING POWER FROM THE BATTERY. IT WAS A SEVERELY DANGEROUS SITUATION AS I WAS NOT ABLE TO GET COMPLETELY OFF OF THE FREEWAY ONTO THE SHOULDER BEFORE MY VEHICLE STOPPED MOVING. WSDOT AND WASHINGTON STATE PATROL ASSISTED GETTING ME OFF OF THE FREEWAY TO A SAFE LOCATION. I HAD IT TOWED TO A REPAIR SHOP. THEY DIAGNOSED CATASTROPHIC ENGINE FAILURE AND THAT THE CAR NEEDS A NEW ENGINE. IT IS A 2012 HYUNDAI TUCSON WITH A 2.4L ENGINE. ADDITIONALLY, AT 75,000 THE TRANSMISSION FAILED IN THIS VEHICLE, AND WAS REPLACED AT THAT TIME. THIS WAS COVERED BY MY EXTENDED WARRANTY AT THE TIME.

NHTSA ODI 11173567

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING, THE RPMS TOOK LONGER THAN NORMAL TO ENGAGE DURING ACCELERATION. OCCASIONALLY, THE RPM DIAL WOULD NOT MOVE AT ALL. ALSO, THE ABS INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND CODE: "P3018" AND "SHIFT DELAY" WERE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT PLANNED TO SCHEDULE AN APPOINTMENT AT FUCCILO HYUNDAI OF SYRACUSE (2601 ERIE BLVD E, SYRACUSE, NY 13224, (315) 445-7900) THIS WEEK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.

NHTSA ODI 11173259

WHEN DRIVING THE VEHICLE ON A FIVE HOUR TRIP, THE ENGINE SUDDENLY BECAME VERY NOISY. FOLLOWING EVALUATION BY THE DEALERSHIP IT WAS DETERMINED THAT THE ENGINE HAS A FAILED ROD BEARING. THE ENGINE WAS NOT TORN DOWN FOR A DETAILED ANALYSIS TO MAKE THIS DETERMINATION. THE ONLY AVENUE OFFERED TO REPAIR THE VEHICLE WAS TO INSTALL A JUNK YARD ENGINE AS PARTS AND ENGINE COMPONENTS ARE NOT AVAILABLE THROUGH THE MANUFACTURER.

NHTSA ODI 11172582