What 671 owners told NHTSA about the 2012 Hyundai Elantra Hev

I was going down the bridge on settlers landing road the yellow school bus was in the right turning lane with right turning signal on .as I approached the light in the middle straight lane to keep toward the landing (hotel) on settlers landing Hampton va the bus some what merged back towards the middle lane and that when the bus crashed into the car it went under the bus it’s totaled the windshield and my sunroof collided the airbags did not deploy something needs to be done about that that was dangerous.I got glass in my face my right hand had glass my head hit the steering wheel my body jerked. I hit my legs my whole body is hurting and very sore all over I can’t hardly walk my hand is swollen. Liability suit of airbag default needs to happen

NHTSA ODI 11743488

*Wife litely drives this car avg 4k miles a year* She left the house for the grocery store the other day and after the first stop light, noticed the brakes were engaging on their own. Luckily she called me before going any further and damaging the pads and rotors, or worse - causing a fire or having an accident. I slowly drove it home and inspected fuses, brake fluid and checked online resources for anyone with similar issue. Turns out this is common? Very dangerous. Have never experienced this issue with any other car make. I had the car towed to HQ Hyundai (local dealer in Sanford FL) to address 2 open recall bulletins on this car. They immediately forced me to accept a 200 inspection fee (key ransom) just to do the recalls - siting safety of staff!?! They were informed that the brakes were remaining engaged and that they needed to disconnect the battery, but they left it in the tow yard over the weekend. I am sure they will try to sell us a battery now. Very upset with the response to this extremely unsafe issue, that we didn't cause from excessive, hard driving.

NHTSA ODI 11741232

The contact owned a 2012 Hyundai Elantra. The contact stated that around 4:00 o'clock in the morning, she was awoken by the sound of her dogs barking; she then discovered that her vehicle had caught fire and had burned to the ground. The fire spread, which caught fire to a nearby mobile home and a 4-wheeler. The authorities were called to the scene, and the fire department managed to extinguish all three fires. No injuries were reported, and a police report was not filed. A neighbor's Ring doorbell camera captured the footage of the fire, which showed that the fire had started from underneath the hood of the vehicle. The manufacturer was notified of the failure, and a case was filed. The vehicle was a total loss and remained in the contact's possession. The failure mileage was unknown.

NHTSA ODI 11734107

The contact’s son owns a 2012 Hyundai Elantra. The contact stated that while the contact’s son was driving at an undisclosed speed, the vehicle unexpectedly stalled, and the rear of the vehicle caught fire. The contact’s son pulled the vehicle over to the side of the road, and the fire extinguished on its own. No fire or police report was filed. The contact was informed by local police that a trail of oil had leaked from the contact’s son’s vehicle while driving. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and refused to replace the engine under an unknown related engine recall. The approximate failure mileage was 80,000.

NHTSA ODI 11729506

The contact owns a 2012 Hyundai Elantra. The contact stated that while attempting to start the vehicle, the air bag warning light illuminated. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed or repaired. The vehicle was not repaired. The manufacturer was not notified of the failure and opened a case. The approximate failure mileage was 101,000.

NHTSA ODI 11728339

To Whom It May Concern, I am submitting this complaint regarding a 2012 Hyundai Elantra equipped with the 1.8L Nu engine, which is experiencing premature internal engine damage that presents a potential safety risk. Vehicle details: Year/Make/Model: 2012 Hyundai Elantra Mileage: Approximately 134,500 miles Issue description: The engine produces a persistent ticking/knocking noise, most pronounced at cold start but now continuing even after the engine has warmed. A Hyundai dealership diagnosed the vehicle with piston slap and confirmed significant scarring on the cylinder walls, stating that the only repair is full engine replacement. Despite the presence of internal engine damage, no warning lights are illuminated. I am concerned this condition could lead to sudden engine seizure or loss of power while driving, creating a safety hazard. Additional observations include: Excessive crankcase blow-by observed when removing the oil fill cap while the engine is running Strong exhaust fumes at cold start Noise most noticeable at idle and low RPM Regular oil changes using manufacturer-recommended oil viscosity The dealership advised the condition was not repairable short of engine replacement and did not submit the concern for Hyundai corporate technical review (Techline), despite the known history of engine defects in Hyundai Nu engines. I am filing this complaint to document a pattern of premature internal engine wear that may not be adequately addressed through recalls or warranty programs, and which could result in sudden engine failure. Thank you for your attention to this matter.

NHTSA ODI 11721058

Car check engine light illuminated and car began shaking and stalled at 79284 miles. Local mechanic said engine was dry and would need full replacement, no dashboard lights indicating oil level or engine issues prior to this point.

NHTSA ODI 11717574

The contact owns a 2012 Hyundai Elantra. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable and failed to operate as needed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 66,000.

NHTSA ODI 11713946

I have had my car since 201. I brought it brand new. In that time, I have had to replace the tire sensors (TPMS) on my tires multiple times. They keep failing or something is wrong with the system. Even after brand new tires (and sensors) the warning fault light on the dash illuminates intermittently. Sometimes after 45 miles, it goes off. If I go on a rough road it sometimes illuminates and stays on for some time. The only fix mechanics have is to replace them every time, just for me to have the issue repeat later.

NHTSA ODI 11712705

Driver side wheel baron was scrubbing together and brake fluid was leaking I lost speed can't go over 35 miles on the speedometer my airbag light is on on the dashboard, abs, the car with 2 lines and tire along with engine sign is on I look up for recall and it listed everything my 2012 Hyundai Elantra is doing I took it to Hyundai dealership in Orlando Florida on West colonial drive and 2 hours they called said it was ready they didn't do anything all the the same lights still on on the dashboard still leaking brake fluid and wheel baron and my brakes still scrubbing against each other speed reduction they claim they did the recall would not look at it again said they did it nothing changed I'm taking a risk of fire starting from brake fluid hitting the electrical box and wheel coming of and again All the lights on the dashboard is still on my name email address and everything is wrong on the paperwork except my phone number and I gave him my license with my information on it I'm asking the advisor how can he tell me that the work was done and recall doesn't necessary fix the problem but he knew my car remember everything that's impossible I told him why the lights still on and nothing changed also I asked him how do he know it's repaired he showed me no parts came off my car to say it was replaced nothing was replaced

NHTSA ODI 11704352

We went to a dealership to get it inspected due to a knocking noise in the engine. They used a tool and said it was most likely cylinder 3 piston slap. There was an issue with this according to Hyundai in the past. This puts my wife at risk because if it ends up blowing up, it could send shrapnel through the motor or cause her to wreck her vehicle if it happens while driving. This was diagnosed by a local dealership. No engine light is on at the time. This started a few weeks ago. The car is around 132,000 miles. Thank you!

NHTSA ODI 11700882

The contact owns a 2012 Hyundai Elantra. The vehicle was serviced under NHTSA Campaign Number: 20V393000 (EQUIPMENT). The contact stated that the fuse on the modified Tire Mobility Kit failed after it was replaced as stated in the recall repair. The contact replaced the fuse with one of the extra fuses provided by the dealer after the recall part was replaced. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was approximately 120,500.

NHTSA ODI 11700102

Car accident. My car was T-boned on the passenger side, the side airbag did deploy. The impact from the accident pushed my car into on coming traffic and I hit 2 other cars. One in the front grill and the other in the left rear quarter panel. The front airbag did not deploy and my chest hit the steering wheel. My car was totaled and I was taken to the hospital and had 5 CT scans. The one for my chest showed a contusion which I continue to have pain from. I also had neck sprain or strain and had physical therapy to assist with the pain. When I was released from the hospital ER I was taken to the lot where my car was towed to get my belongings and took photos of my car. The photos show where they cut the side airbag out and the broken window. You can also see the front airbag did not deploy. I believe the insurance adjuster inspected my car after it was towed. I received reimbursement from the insurance company. There were no warning lamps or messages regarding the airbags prior to the accident.

NHTSA ODI 11693837

I have constantly had problems with the airbag light going on & off for simply no reason driving the road. Also the windshield sensor light keeps going off making it unsafe to drive at night. I am am a senior citizen & I have to work and I keep going back & forth with my mechanic paying extensive checks on top of getting the problem resolved. I don't have money like that. I live along surviving off of one income.

NHTSA ODI 11690526

. During the accident on February 1, 2025, at the moment of impact, the passenger seat belt suddenly unlatched and became stuck on my right hand. As a direct result, I suffered a fracture in my right hand at the exact point where the belt got caught, as well as fractures in my foot, ribs, back, and multiple other injuries. This seat belt failure left me completely exposed to much greater danger, including the possibility of being ejected through the front windshield. If it had not been for my feet getting trapped, I likely would have been thrown out of the vehicle. I firmly believe that this seat belt malfunction contributed significantly to the severity of my injuries.

NHTSA ODI 11682203

Seatbelt failed passenger was thrown forward hitting windshield afterwards airbag deployed throwing passenger upwards hitting roof of vehicle Issue: Delayed airbag deployment Issue: Seatbelt failure

NHTSA ODI 11679620

The brake pedal stopper pad broke and fell off which resulted in the brake lights remaining illuminated the entire time the car was driving, which is very hazardous. I am not sure how long it had been broken for before I realized that this dangerous condition was occurring. The brake lights remained on even after the car was turned off. I had to tape a piece of cardboard to the brake arm where it hits the brake light switch to get the brake lights to appropriately go off and on and to be able to relatively safely drive the car to a mechanic. The mechanic was able to determine that the broken brake pedal stopper was causing the problem. 2013 elantras were recalled for this problem but not the 2012 models. This recall may need to be expanded to 2012s.

NHTSA ODI 11674664

The contact owns a 2012 Hyundai Elantra. The contact stated that while driving at various speeds, the ABS and air bag warning lights were intermittently illuminated. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that an unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 80,000. Parts distribution disconnect.

NHTSA ODI 11667394

At first the car was fine when I bought if off some random guy and it drove a little rough but was good for the mean time. A month into driving the car I come to realize that the timing change needed to be replaced since it would keep turning off on its own in idle. As I was changing gears on the car after the a month of the repair from drive to reverse I realized the car’s gears were slipping and coming to find out we need a transmission change on the car. While looking into this cars reports using the vin number since I found it a little off putting that the transmission and timing chain is already giving out at 188,000 miles I come to find out the car may have a odometer rollback since it was last reported to have 256,500 miles and it that it was possibly altered. So the Timing chain and the transmission were the components that needed change. My safety was put as risk when the gear would not change redlining the car when driving in public roads cause me to limit my speed to be under the speed limit when realization of the issue set it of the car. The issue has not been confirmed only the time change since it was fixed at a service center. It has also not been inspected by manufacturer, police, or insurance since I’m not sure how to report Odometer rollback fraud. There was an engine light at the time of purchase which was the timing chain and a tire pressure light.

NHTSA ODI 11635758

Unknown I have two urgent recall warnings on my vehicle and am unable to park near building structures according to the recall instructions.

NHTSA ODI 11629779

My steering wheel started making loud rattling and clunking noise. This happened when I turned or slowed down or went over a bump. It got worse very quickly. I suddenly could not steer at all. So I ran into a pole. Thankfully it wasn't another car or a person. Many people have this same issue. This needs to be recalled ASAP. It's either the pinion and rack issue or the steering wheel issue.

NHTSA ODI 11628690

I took my car into Burns Hyundai (Marlton, NJ) for the ABS recall on [XXX], and while leaving the lot, my car doors began locking/unlocking when I braked or accelerated... I called them and took it back on the 10/09 and I was told they did everything correctly and I would have to PAY to have my vehicle diagnosed for THEIR error. I then took my car to Meineke (right next door to Hyundai) for other services recommended by Hyundai on 10/7 (which Meineke later told me that I DON'T need to have done at all) and Meineke told me that Hyundai DID cause the software issue when doing the ABS recall. I filed a complaint with Hyundai (Hyundai Consumer Affairs Case#: [XXX]) and the solution was again for me to take my vehicle back (Burns Hyundai in Marlton OR Hyundai in Burlington) for a diagnosis, and if THEY determine the software issue is not related to whatever they did for the ABS recall, I would have to foot the diagnosis bill. Because Burns Hyundai refused to take accountability from from the onset for their error(s) with my vehicle, my car doors now unlock/lock while I'm DRIVING my vehicle which is DANGEROUS especially if I have children in the back seat. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11626130

The contact owns a 2012 Hyundai Elantra. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly after the steering wheel briefly jerked back and forth, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became regular. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rubber coupling. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin 17-ST-002. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

NHTSA ODI 11625251

I went to start my car and it would not turn over. All the lights were on, the vehicle wouldn't move out of park, and the security system kept going off. The last time this happened I had the starter replaced and the neutral safety switch and it was fine for a bit but now it's happened again. This is at least the 3rd time I've had this issue. Please help! I know I'm not the only one. I had to have AAA come and pick my car up and bring it to a garage.

NHTSA ODI 11622776

A while ago the airbag light starting coming on intermittently and I originally thought it was the sensor detecting weight in the passenger seat or not and perhaps the sensor was a little off but did not investigate. Over time the light become on constantly but I didn't notice this shift until the horn stopped working recently too. After some troubleshooting of the fuse and relay, an independent shop determined that the clock spring is the issue. After researching online I discovered there is an extended warranty for the clock spring on my vehicle of which I was unaware. I do not recall receiving a letter about this [XXX] ), although the warranty extension was announced years before my vehicle showed signs of an issue. I also saw from other posts that the clock spring is a common issue possibly impacting the reliability of the airbags and horn and dealers have been hesitant to replace the clock spring until the issue reaches a certain degree of severity. Now I wonder if the airbags in my vehicle have not been ready to deploy in case of an accident since the seatbelt light started coming on and driving without a functioning horn adds more risk of an accident. I'm surprised that a recall was not previously issued as both the airbags and horn impact the safety of the vehicle. Apart from the concern of the part reliability itself, the lack of communication around the safety bulletin vs how recalls are communicated seems it could have put many at risk of malfunctioning airbags that would increase the severity of injury in an accident and a malfunctioning horn that would increase the chances of an accident. How is a faulty part that impacts functionality of the airbags and horn not a safety-related defect that merits a recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11620913