What 443 owners told NHTSA about the 2012 Honda Civic Cng

Intermittent power steering loss. Vehicle would lose power steering sometimes while driving and other times at startup. Very random. For months nothing would happen until all of a sudden eps warning light would come on and power steering wouldn’t engage right away. Now it is permanently on and the power steering does not work at all. This issue started around 65k and complete power steering loss happened at 80k. Definitely scary to think you might lose power steering all of a sudden.

NHTSA ODI 11455344

dealership found this Honda one brake light blub only with 26764 miles in early 2021. I complained to Honda, they claimed and a case 12786775 and let me called them, then told me "out of warranty". Honda then closed the case. This is a quality of light blub issue, not warranty. In fact 1. Dealership said it is not often saw, only saw a few, you are unluck. One out of 10000 blub can like that. 2. I had a few Honda before, all light blubs will be good even they were more than 80000 miles and more than 12 or 15 years old. This is a clearly quality issue. Honda need replace it freely. Thanks.

NHTSA ODI 11449323

The contact owns a 2012 Honda Civic. The contact stated that while driving approximately 5 MPH, the emergency steering warning light illuminated, and the steering wheel seized. The vehicle was towed to an independent mechanic, then to the dealer. Initially, the dealer could not replicate the failure but later diagnosed the vehicle with steering column failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 72,500.

NHTSA ODI 11438416

About 2 years ago, I purchased my first Honda, on September 2019. It looked perfect. However, for the past 10 months its paint has been fading, specially on the car top. Now my car is looking absolutely aweful. If Honda does not fix this problem, I will switch back to Toyota because I never had this problem before.

NHTSA ODI 11437918

The contact owns a 2012 Honda Civic. The contact stated that the air bag warning light was illuminated. The contact took the vehicle to multiple local dealers and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 10,000.

NHTSA ODI 11436568

My light for airbag inspection came on shortly after purchase. When we asked about it during a routine service we were told that shouldn't be happening. We were told the airbags are still working and they do not know why that is happening but, they were not interested in taking care of the issue even tho the car was under warranty at the time and several recalls were being issued for other cars with the Takata Airbags in them. Because of this poor service we decided to stop using your service. Now, several years later I have become aware of all the problems others are having with your airbags and requested a call back from a supervisor because no one answering your phones has offered any responsible response to this problem. No one is able to get a hold of a supervisor. I was finally given a case # thru an email from an unknown person with no contact information. I am very upset that I was not notified about this safety concern sooner and do not accept the system that you are using to get out of fixing a problem you pretended to know nothing about. Every time I try to find out which airbags are in my car I am referred to Takata Lawsuit over dysfunctional exploding bags are going off in older vehicles. I simply do not trust your process after many attempts to contact a responsible party and told they will get to it but, no one gets back and they have show no concern at all on their part. I do not wish to wait any longer for a correct response. it is long past due.

NHTSA ODI 11436441

On or about August 2021, I drove my 2012 Civic to a store, and park. Leaving the location minutes later, I started the car and noticed I could not turn the wheel to back out. A dash light came on indicating a power steering system issue. I turned car off and tried again with the same results. Not able to drive, I left the car parked and returned the next morning to possibly have it towed. I started the car to check it, and the issue was gone. A mechanic checked the fuse and told me he "reset it." The problem has not returned to date.

NHTSA ODI 11433245

The EPS Electric Power Steering failed on the vehicle with no warning. At 35-40 MPH the EPS warning light came on and the car could not be turned in any direction. The car was wrestled off to the side of the road. It was turned off for several minutes and turned back on. Problem persisted. Turned off ignition for 10 minutes and the warning light went out and steering came back. Thank God there was no accident. This is beyond dangerous. Honda needs to step up to the plate and recall these vehicles with defective steering. Somebody is going to die. Now my daughter is afraid to drive the vehicle. We need to get it to the shop.

NHTSA ODI 11430184

The parking brake control knob has broken off and parking brake can not be released without inserting a long object into release button. If I engage the parking brake it is stuck in that position and car will not move. If I don't engage the parking brake then there is no parking brake. If parking on an incline, it is a struggle to move out of park. An independent service center has tried to order a replacement part. Honda says there is not replacement part. There are no warning lights.

NHTSA ODI 11429864

On the roof of my car the clearcoat/paint is fading off really bad. It’s in different spots all over.

NHTSA ODI 11428793

The vehicle stop working because the mpi is bad, there is a service bulletin that cover the warranty

NHTSA ODI 11427897

When leaving my parking space, my steering wheel locked and I was unable to turn the vehicle. If I had needed to maneuver my vehicle, I would not have been able to do so. The dashboard indicated that the power steering needed to be inspected.

NHTSA ODI 11422868

Check Airbag System light will turn on as soon as I start driving. SRS Code 11-10 open in the driver's airbag first inflator.

NHTSA ODI 11422519

COLLISION LEFT FRONT OF CAR, PASSENGER AIR BAG DEPLOYED, DRIVERS DID NOT. CAR WAS DRIVING ON A PARKING LOT STEERING TO THE LEFT AND I STRUCK CONCRETE PILLER PROTECTING LAMP POST

NHTSA ODI 11408165

CHECK AIR BAG SYSTEM WARNING MESSAGE POPS UP WHILE CAR IS TRAVELING DOWN THE ROAD A SHORT SHORT DISTANCE. THE CAR HAS NEVER BEEN IN AN ACCIDENT.

NHTSA ODI 11399331

WE ALMOST GOT KILLED TRYING TO TURN THE WHEEL TO GET OFF THE HIGHWAY. THE STEERING WHEEL ISSUE WAS ALREADY LOOKED AT BY MY MECHANIC. HE SAID IT WAS THE ALTERNATOR AND REPLACED THAT INSTEAD. I WAS CHARGED FOR THE ALTERNATOR! I TOOK IT BACK AFTER WE WERE ALMOST KILLED. HE FIXED THE STEERING ISSUE BUT NOW THE CAR DOESN'T STEER RIGHT AWAY AFTER THE CAR IS TURNED ON! WHAT SHOULD I DO NOW? IT STAYS LOCKED AND YOU CAN ONLY GO FRONTWARDS AND BACK!! WE HAVE TO KEEP GOING BACK AND FORTH TILL IT UNLOCKS! WHAT IS WRONG WITH THE ENGINE OF THIS CAR? I DON'T DRIVE FAR. IT ONLY HAS 81491 MILES ON IT. ON THE MECHANIC'S BILL STEERING ISSUE ELECTRONIC STEERING MOTOR- REMOVE & REPLACE- ALL APPLICABLE MODELS. DID YOU RECEIVE THIS MESSAGE? WHEN DO I GET MY MONEY BACK FROM HONDA FOR THEIR MISTAKES? I AM 68 YEARS OLD DISABLED WOMAN WHO NEEDS HELP WITH THIS BILL. HONDA SHOULD PAY THE BILL FOR ME. I HAVE TO LIVE ON 954.00 A MONTH LIVE IN STATE HOUSING. PLEASE HELP ME!! [XXX] CELL: [XXX] THANK YOU INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11399216

CHECK VSA CHECK POWER STEERING SYSTEM MALFUNCTION DURING DRIVING! VEHICLE BREAKING ON ITS ON RANDOMLY! I COULD HAVE BEEN IN A FATAL ACCIDENT! VEHICLE IS NOT FUNCTIONAL DUE TO THESE ELECTRICAL ERRORS!

NHTSA ODI 11397155

WHEN THE VEHICLE WAS IN MOTION, THE CAR SLID A BIT. THE VEHICLE PASSENGER REAR TIRE HIT THE SIDE OF THE SIDEWALK, CAUSING THE AIRBAG TO POP.

NHTSA ODI 11396259

CAR DRIVING DOWN HWY STEERING GOES OUT AND LIGHT CAME ON TURN CAR OFF STEERING WORKS FINE DRIVE CAR STEERING GOES OUT LIGHT COMES ON TURN CAR OFF DRIVE CAR HOME WITH NO POWER STEERING TURN OFF AND ON WORKS FINE TAKE TO DEALER CODES 33-01 AND 33-06 SAID NEEDS RACK & PUMP THIS IS VERY DANGEROUS WHAT WAS THE OUTCOME OF THIS PROBLEM THAT HAS BEEN GOING ON ON THESE CARS SINCE 2012 WHY NO RECALL OH I,AM A MECHANIC CERTIFIED AGE 57

NHTSA ODI 11396369

POWER STEERING WHEN OUT ALL AT ONCE WHILE DRIVING, VERY DIFFICULT TO STEERING, DROVE HOME BARELY ABLE TO STEER, AFTER CAR SAT FOR A WHILE THE STEERING WORKS NOW, AFRAID TO GET OUT OF DRIVEWAY BECAUSE AFRAID IT WILL HAPPEN AGAIN

NHTSA ODI 11394827

WHILE THE VEHICLE IS IN MOTION AND MAKING LEFT OR RIGHT HAND TURNS (90 DEGREE TURNS) WITH THE VEHICLE GOING ~10 MPH THE AIRBAG WARNING LIGHTTURNS AND STAYS ON FOR SOME TIME BEFORE IT DISAPPEARS. HOWEVER, THE FREQUENCY OF THE AIRBAG WARNING LIGHTS HAVE INCREASED. I TOOK THE VEHICLE TO THE DEALERSHIP FOR FURTHER INVESTIGATION AND WAS TOLD THE ISSUE IS COMING FROM A CABLE REEL AND THE DRIVER INFLATION MAY NEED TO BE REPLACED TOO. ACCORDING TO THE HONDA TECHNICIAN- IF THE ISSUE/PARTS REMAIN UNFIXED, THE AIRBAG WILL FAIL TO DEPLOY IN A FORWARD MOVEMENT CRASH.

NHTSA ODI 11394634

TL* THE CONTACT OWNS A 2012 HONDA CIVIC. THE CONTACT STATED THAT THE SON WAS DRIVING APPROXIMATELY 35 MPH BEFORE CRASHING INTO THE REAR OF A SECOND VEHICLE. DURING THE CRASH THE AIR BAGS DID NOT DEPLOY, THE MESSAGE "CHECK AIR BAG" HAD DISPLAYED AND THE SEAT BELT BUCKLE HAD UNLATCHED CAUSING THE DRIVER TO CONTACT THE STEERING WHEEL. THE DRIVER SUSTAINED INJURIES TO BOTH KNEES. A POLICE REPORT TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURES WERE NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT YET NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11387987

WE WERE DRIVING DOWN THE HIGHWAY WHEN THE POWER STEERING LIGHT CAME ON. IT TOOK TWO OF US TO TURN THE WHEEL TO MAKE A RIGHT OR LEFT TURN. WE WERE BOTH AFRAID FOR OUR LIVES! WE DID NOT KNOW IF WE WERE GOING TO MAKE IT HOME BUT WE DID. I AM PETRIFIED TO DRIVE THIS CAR AGAIN! I HAVE TO USE THE CAR BECAUSE I LIVE SO FAR AWAY FROM STORES TO SHOP ETC. PLEASE HELP ME SOON SO I CAN USE THE CAR AGAIN!!!

NHTSA ODI 11387310

THE VEHICLE SEEMS TO BURN OIL VERY FAST EVEN THOUGH IT HAS BEEN MAINTAINED PROPERLY THROUGHOUT THE YEARS. I'VE HAD TO FILL UP THE OIL 3 TIMES BETWEEN OIL CHANGES DUE TO THIS ISSUE AND NO LEAKS HAVE BEEN FOUND AFTER A THOROUGH SEARCH.

NHTSA ODI 11385554

THERE IS A LATENCY DELAY BETWEEN MY PHONE AND BLUETOOTH OF ABOUT 4 SECONDS AND HAS BEEN THAT WAY SINCE I PURCHASED THE VEHICLE.

NHTSA ODI 11385555