Jul 7, 2022Visibility & wipers
The contact's boyfriend owns a 2012 Ford Transit Connect. The contact stated that while her boyfriend was driving 25 MPH, the windshield wiper arms failed to operate. Upon investigation, the contact discovered NHTSA Campaign Number: 12V374000 (Visibility) which she linked to the failure. The dealer and the manufacturer were notified of the failure and informed her that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 200,000.
NHTSA ODI 11472708
Oct 11, 2018Visibility & wipers
TL* THE CONTACT OWNS A 2012 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE. THE DRIVER'S VIEW WAS OBSTRUCTED WHILE DRIVING IN THE RAIN ON MORE THAN ONE OCCASION. LUTHER FAMILY FORD (3302 36TH STREET SOUTH, FARGO, NORTH DAKOTA 58104, (701) 282-2350) DIAGNOSED THAT THE RIVETS ON THE WIPERS WERE TOO SHORT AND THE PIVOT PIN WAS FAULTY. THE CONTACT STATED THAT THE RIVETS ON THE WINDSHIELD WIPERS WERE REPLACED, BUT THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V374000 (VISIBILITY) AS A POTENTIAL CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
NHTSA ODI 11139647
Mar 2, 2018Visibility & wipers
TL* THE CONTACT OWNS A 2012 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHEN THE REAR DEFROSTER WAS ACTIVATED, THE REAR WINDOW FRACTURED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED BY SAFELITE AUTO GLASS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. 2ND TIME IT BROKE *TT
NHTSA ODI 11075953
May 26, 2015Visibility & wipers
AS YOU ARE SITTING IN THE DRIVER'S SEAT, THE PART OF THE VAN'S BODY THAT CONNECTS THE FRONT WINDOW TO THE DOOR JAM IS SO WIDE THAT IT BLOCKS YOUR (THE DRIVER'S) VIEW. THIS MAKES IT DIFFICULT AND/OR IMPOSSIBLE FOR THE DRIVER TO SEE SIGNAGE THAT'S ON A MEDIAN AND/OR ONCOMING TRAFFIC OR PEDESTRIANS. MIRRORS DO NOT SOLVE THIS PROBLEM BECAUSE THEY TELL YOU WHAT IS IN BACK OF YOU AND THE VIEW THAT IS BLOCKED IS IN FRONT OF YOU. I HAVE GOTTEN A TICKET FOR MAKING A U-TURN IN A NO-U-TURN ZONE AND HAVE NEARLY HAD AN ACCIDENT (ON-COMING BIKER) DUE TO THIS PROBLEM.
NHTSA ODI 10721392
Jan 7, 2015Visibility & wipersBody & structure
TL* THE CONTACT OWNS A 2012 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE DASHBOARD DETERIORATED, WARPED AND THE FRAMEWORK WAS VISIBLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS OVER THREE TIMES BUT THE FAILURE WAS RECURRING. THE CONTACT LATER NOTICED THE PRESENCE OF A LEAK. THE CONTACT FURTHER INSPECTED THE VEHICLE AND NOTICED THAT THE SEAMS NEAR THE WINDSHIELD HAD BECOME LOOSE, CAUSING WATER TO LEAK INTO THE VEHICLE THROUGH THE DASHBOARD AND WINDSHIELD. THE DEALER USED AN EPOXY SEAL TO REPAIR THE VEHICLE HOWEVER, THE REPAIR CAUSED DAMAGE TO THE WINDSHIELD WHICH BECAME CRACKED. ADDITIONALLY, AN UNKNOWN GRAY SUBSTANCE WAS LEAKING INTO THE VEHICLE NEAR THE WINDSHIELD AND DASHBOARD AREA. THE DEALER THEN REFERRED THE CONTACT TO AN INDEPENDENT DEALER, WHO REPLACED THE WINDSHIELD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148.
NHTSA ODI 10670608
May 20, 2014Fuel systemElectrical systemVisibility & wipersEngine
2012 FORD TRANSIT CONNECT. CONSUMER WRITES IN REGARDS TO MISLEADING GAS MILEAGE, RADIO PROBLEMS, VEHICLE LOCKING ITSELF WITH KEY IN THE IGNITION WHILE ENGINE RUNNING AND SEVERAL OTHER ISSUES. *SMD THE CONSUMER ALSO STATED THE WIPERS WERE NOT CLEARLY THE SNOW AND RAIN FROM THE WINDSHIELD. THE WIPERS WERE COMING OFF THE WINDSHIELDS SURFACE. THE WINDSHIELD WIPER FLUID WAS FREEZING AND THE AMOUNT OF HEAT COMING FROM THE DEFROSTER WASN'T ENOUGH TO HANDLE THE FREEZING WINDSHIELD, WHICH CAUSED THE OBSTRUCTION AND LOSS OF VISION. *JB
NHTSA ODI 10589001
Feb 9, 2014Visibility & wipers
PUT ON REAR DEFROST BACK DOOR PASSENGER WINDOW EXPLODED FROM INSIDE THE VEHICLE WE WERE TRAVELING ON FREEWAY AT ABOUT 55 MPH HEARD A LOUD NOISE NO GLASS INSIDE VEHICLE SO IT EXPLODED FROM THE INSIDE OF TRUCK. VERY DANGEROUS WITH GLASS SHATTERED BIG HOLE IN GLASS AFTER INITIAL NOISE POP. *TR
NHTSA ODI 10563561
Feb 5, 2013Visibility & wipers
I TURN ON REAR DEFOGGER AND THE BACK WINDOW STARTED MAKING A HISSING NOISE AND THEN THE WHOLE WINDOW CRACKED AND THEN THE WINDOW POPPED OUT. *TR
NHTSA ODI 10496542
Dec 20, 2012Visibility & wipersCrash
ON A LONGER TRIP IN MY NEW FORD TRANSIT CONNECT, I NOTICED REFLECTIONS OF THE OUTWARD-FACING DASHBOARD AND GRILL ON THE LOWER HALF OF THE WINDSHIELD. SOMETIMES IT WAS THERE,SOMETIMES NOT. I CHECKED THE OWNERS MANUAL WHICH MENTIONED "TEMPORY SHIMMERING" WHILE THE WINDSHIELD WARMED UP. I DID NOT REALIZE UNTIL AFTER A CRASH HOW MUCH THESE REFLECTIONS INTERFERED WITH THE DRIVER'S ROAD VISIBILITY. THE REFLECTIONS COME ABOUT WHEN LIGHT SHINES ON THE WINDSHIELD FROM THE FRONT OR SIDES, BUT NOT FROM THE BACK. NOW THAT I KNOW WHAT'S GOING ON, I SEE HOW DANGEROUS SUCH WINDSHIELDS ARE, AND THE CARS SHOULD BE RECALLED AND NON-REFLECTIVE WINDSHIELDS INSTALLED. *TR
NHTSA ODI 10489415