Home · 2012 Ford Fusion · Complaints

What 2,604 owners told NHTSA about the 2012 Ford Fusion

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (2,604)Crash / fire / injury (129)Steering (1,503)Airbags (436)Electrical system (174)Transmission & drivetrain (162)Brakes (127)Engine (119)Body & structure (101)Electronic Stability Control (esc) (90)Speed control (87)Fuel system (67)

87 of 2,604 complaints match · Speed control · clear filters · page 3 of 4

Aug 1, 2014Speed controlEngine

WHILE DRIVING ON A MAJOR HIGHWAY AT A SET RATE OF SPEED THE CAR ACTED AS IF IT WAS TRYING TO SHIFT GEARS AND BUCKED, RPM'S WENT UP AND THEN BACK TO NORMAL. IT WENT TO THE DEALER AND THROTTLE BODY WAS REPLACED, A WEEK OR SO AFTERWARDS THE CAR STARTED TO DO THE SAME THING, BUT THIS TIME ALSO IN REVERSE. I TOOK IT BACK TO THE DEALER WHERE THEY STATED THAT NOTHING WAS WRONG BUT THEY ONLY PUT 4 MILES OF A TEST DRIVE ON THE CAR. LAST WEEK THE FUSION LEFT ME ON A MAJOR HIGHWAY JUST SHUTTING DOWN WITH NO WARNING AND I HAPPENED TO HAVE MY 2 YEAR OLD. I LEFT IT SIT ABOUT 30 MINUTES AND TURNED OVER THE IGNITION AND IT STARTED LIKE NORMAL. I WAS JUST THANKFUL TO GET HOME WITHOUT AND ACCIDENT. IT'S NOT SAFE... THE CAR LOOKS GREAT BUT ITS LIKE YOU TAKE YOUR LIFE INTO YOUR OWN HANDS DRIVING IT. *TR

NHTSA ODI 10618199

Jul 28, 2014Speed control

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE VEHICLE JERKED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE IN ORDER FOR IT TO RESUME NORMAL OPERATION. THE FAILURE OCCURRED NUMEROUS TIMES. THE DEALER STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE PART WAS UNAVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 54,000.

NHTSA ODI 10616938

Jun 23, 2014Fuel systemSpeed controlEngine

FELT LIKE A SURGE THEN ENGINE STALLED. HAD TO PULL OVER TURN THE CAR OFF THEN RESTART. *TR

NHTSA ODI 10605451

May 12, 2014Body & structureSpeed controlCrash

AT A VERY LOW SPEED, WHILE PULLING INTO A PARKING SPACE, VEHICLE UNEXPECTEDLY ACCELERATED WHILE LIGHTLY BREAKING AND WOULD NOT STOP CAUSING IMPACT TO ANOTHER CAR. *TR

NHTSA ODI 10587732

Mar 25, 2014AirbagsSpeed controlCrash1 injury

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION AND FAILED TO DECELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT THEN CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY WITH THE SIGNIFICANT IMPACT. THE CONTACT SUSTAINED A FRACTURE WRIST AND INJURIES TO THE RIGHT KNEE. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE SEVERE BODY DAMAGES TO THE FRONT END WERE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,037. UPDATED 05/06/2014*LJ *TR

NHTSA ODI 10574762

Mar 21, 2014Speed controlEngine

STARTING OUT, THROTTLE HAD NO RESPONSE ON TAKE OFF, NOW TAKING A RIGHT HAND TURN THROTTLE HAS NO RESPONSE THEN JUMPS FORWARD, VERY DIFFICULT PULLING OUT ONTO A HIGHWAY. I'VE TAKEN IT TO TWO DIFFERENT FORD DEALERS AND THEY REFUSE TO DO ANYTHING TILL THE CHECK ENGINE LITE COMES ON, MEANWHILE I'M DRIVING A DANGEROUS CAR... *TR

NHTSA ODI 10573993

Mar 5, 2014Speed control

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 66,000.

NHTSA ODI 10567418

Feb 4, 2014Electrical systemSpeed control

RECEIVED A LETTER EXTENDING THE WARRANTY OF THE THROTTLE BODY, BUT I FEEL THIS IS A SAFETY ISSUE, ESPECIALLY AT HIGH SPEEDS ON INTERSTATE HIGHWAYS, AND SHOULD BE A RECALL ISSUE NOT A WARRANTY EXTENSION. *TR

NHTSA ODI 10562906

Jan 8, 2014Speed control

WHEN PASSING ANOTHER VEHICLE AT 45 MPH IN 2012 FORD FUSION SEL V6 (36,000 MILES) CAR SUDDENLY AND WITHOUT WARNING LOST POWER BUT QUICKLY REGAINED IT. A FEW MINUTES LATER, WHILE TURNING CORNER, CAR SUDDENLY AND DANGEROUSLY LOST POWER AGAIN AND DIDN'T REGAIN IT. I MANAGED TO ROLL TO CURB; WARNING LIGHTS WERE ON INCLUDING WRENCH. I STEPPED ON GAS BUT CAR WOULDN'T MOVE. TURNED OFF ENGINE AND TEN MINUTES INTO WAITING FOR TOW TRUCK, I TRIED TO START VEHICLE. IT STARTED AND I WAS ABLE TO DRIVE IT TWO BLOCKS TO MY HOME. BASED ON THEIR EXPERIENCE WITH FUSIONS, MECHANICS AT FORD DEALERSHIP SUSPECTED THROTTLE BODY PROBLEM AND I WAS TOLD THERE WAS NOTHING THEY COULD DO BECAUSE CODE FOR THROTTLE BODY DIDN'T APPEAR DURING DIAGNOSTIC CHECK. I WAS TOLD THAT WHEN IT HAPPENS AGAIN TO BRING IT BACK TO SEE IF THEY COULD CATCH CODE AND GET AUTHORIZATION FOR REPAIR. THE SUDDEN LOSS OF POWER IN THIS CAR WHILE DRIVING IT IS VERY DANGEROUS AND THE SERIES SHOULD BE RECALLED AND THROTTLE BODY REPAIR DONE BY FORD BECAUSE OF THIS SERIOUS SAFETY ISSUE. *TR

NHTSA ODI 10558976

Dec 3, 2013Speed controlCrash

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE IN REVERSE, THE ENGINE RPMS INCREASED AS THE VEHICLE LUNGED IN REVERSE, CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 95,000.

NHTSA ODI 10554603

Dec 3, 2013Speed control

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE WRENCH WARNING INDICATOR ILLUMINATED AS THE VEHICLE UNEXPECTEDLY LUNGED FORWARD. IN ADDITION, THE VEHICLE BEGAN TO VIBRATE VIOLENTLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE VEHICLE WAS DRIVEN WITH CAUTION TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TOWED TO AN AUTHORIZED DEALER, WHO STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 78,445. ...UPDATED 03/07/14 *BF THE CONSUMER STATED THE VEHICLE LUNGED FORWARD AND LOST POWER. THE DEALER REPLACED THE THROTTLE BODY AND MOTOR ASSEMBLY. UPDATED 03/13/14

NHTSA ODI 10554609

Dec 2, 2013Speed control

TRIP HOME FROM WORK, APPROX 45 MILES INTO MY TRIP, CAR ON CRUISE CONTROL GOING 72 MPH AND STALLS, THE WRENCH LIGHT COMES ON. I CANNOT ACCELERATE USING THE GAS PEDAL. PULL TO SHOULDER, CAR IDLES ROUGH. TURN OFF AND BACK ON. CONTINUED TRIP WITHOUT PROBLEM. NOV. 14. 2013: CAR TAKEN TO LOCAL FORD DEALER AND THEY CANNOT RETRIEVE ANY ERROR CODES. MENTION THROTTLE BODY BUT THEY DIDN'T SEE ANY NEED TO CHECK THIS BUT REPLACED A SUPPOSED DEAD BATTERY. NOV. 15, 2013: ON DRIVE BACK HOME FROM WORK, ABOUT 20 MILES INTO MY DRIVE, CAR ON CRUISE CONTROL AT SET AT 70 MPH STALLED AGAIN WITH WRENCH LIGHT. HAVE NO REACTION AT ALL WITH GAS ACCELERATOR. PULLED OVER TO STOP. CAR IDOLS ROUGH. TURNED AND BACK ON AGAIN. NOV. 15, 2013:STOPPED AT A STOP SIGN. AS I WENT TO PRESS THE GAS TO MAKE THE LEFT HAND TURN, I NOTICED THAT MY CAR HAD DIED. THIS WAS A SECOND INSTANCE WITH MY CAR ON NOVEMBER 15TH. NOV. 20, 2013: ON DRIVE HOME , APPROX. 20 MILES OUT, CAR ON CRUISE CONTROL AT ABOUT 75 MPH, WHILE ATTEMPTING TO PASS A CAR,THE CAR STALLED. AGAIN NO REACTION USING THE GAS PEDAL. HAD TO HIT BREAK TO GET BEHIND VEHICLE DUE TO INCOMING TRAFFIC. VERY BAD SITUATION. NOV. 22, 2013: IN AM APPROX 20 MILES FROM HOME HEADING TO WORK, NOT USING CRUISE CONTROL GOING APPROX. 70 MPH, CAR STALLS. NOV. 27: CAVENDER DEALERSHIP (SELMA,TX) ALSO WAS NOT ABLE TO GET AN ERROR CODE ON THE CAR BUT FOUND RESEARCH INFORMATION ON THE THROTTLE BODY ON 2012 FOR FUSIONS HAVING THE SAME ISSUE AS MY CAR. CAVENDAR DOES NOT WANT TO REPLACE THE PART AND IT NOT BEING THE ACTUAL PROBLEM. WE HAD NO INCIDENT TO OR FROM WITH THIS TRIP. NOV. 28: WE WERE EXACTLY 100 MILES INTO OUR TRIP, WHEN THE CAR STALLED. THE CAR WAS ON CRUISE CONTROL AT 70 MPH. STOPPED THE CAR, IDOLS HIGH. NOTE: I DRIVE 120 MILES DAILY TO/FROM WORK AND ISSUE IS NOT RESOLVED. *TR

NHTSA ODI 10554336

Dec 2, 2013Fuel systemSpeed control

TRIP HOME FROM WORK, APPROX 45 MILES INTO MY TRIP, CAR ON CRUISE CONTROL GOING 72 MPH AND STALLS, THE WRENCH LIGHT COMES ON. I CANNOT ACCELERATE USING THE GAS PEDAL. PULL TO SHOULDER, CAR IDLES ROUGH. TURN OFF AND BACK ON. CONTINUED TRIP WITHOUT PROBLEM. NOV. 14. 2013: CAR TAKEN TO LOCAL FORD DEALER AND THEY CANNOT RETRIEVE ANY ERROR CODES. MENTION THROTTLE BODY BUT THEY DIDN'T SEE ANY NEED TO CHECK THIS BUT REPLACED A SUPPOSED DEAD BATTERY. NOV. 15, 2013: ON DRIVE BACK HOME FROM WORK, ABOUT 20 MILES INTO MY DRIVE, CAR ON CRUISE CONTROL AT SET AT 70 MPH STALLED AGAIN WITH WRENCH LIGHT. HAVE NO REACTION AT ALL WITH GAS ACCELERATOR. PULLED OVER TO STOP. CAR IDOLS ROUGH. TURNED AND BACK ON AGAIN. NOV. 15, 2013:STOPPED AT A STOP SIGN. AS I WENT TO PRESS THE GAS TO MAKE THE LEFT HAND TURN, I NOTICED THAT MY CAR HAD DIED. THIS WAS A SECOND INSTANCE WITH MY CAR ON NOVEMBER 15TH. NOV. 20, 2013: ON DRIVE HOME , APPROX. 20 MILES OUT, CAR ON CRUISE CONTROL AT ABOUT 75 MPH, WHILE ATTEMPTING TO PASS A CAR,THE CAR STALLED. AGAIN NO REACTION USING THE GAS PEDAL. HAD TO HIT BREAK TO GET BEHIND VEHICLE DUE TO INCOMING TRAFFIC. VERY BAD SITUATION. NOV. 22, 2013: IN AM APPROX 20 MILES FROM HOME HEADING TO WORK, NOT USING CRUISE CONTROL GOING APPROX. 70 MPH, CAR STALLS. NOV. 27: CAVENDER DEALERSHIP (SELMA,TX) ALSO WAS NOT ABLE TO GET AN ERROR CODE ON THE CAR BUT FOUND RESEARCH INFORMATION ON THE THROTTLE BODY ON 2012 FOR FUSIONS HAVING THE SAME ISSUE AS MY CAR. CAVENDAR DOES NOT WANT TO REPLACE THE PART AND IT NOT BEING THE ACTUAL PROBLEM. WE HAD NO INCIDENT TO OR FROM WITH THIS TRIP. NOV. 28: WE WERE EXACTLY 100 MILES INTO OUR TRIP, WHEN THE CAR STALLED. THE CAR WAS ON CRUISE CONTROL AT 70 MPH. STOPPED THE CAR, IDOLS HIGH. NOTE: I DRIVE 120 MILES DAILY TO/FROM WORK AND ISSUE IS NOT RESOLVED. *TR

NHTSA ODI 10554337

Oct 29, 2013Speed controlCrash

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE IN REVERSE, THE ENGINE RPMS INCREASED AS THE VEHICLE LURCHED BACKWARD, CAUSING HER TO CRASH INTO ANOTHER VEHICLE. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,200. UPDATED 11/21/13*LJ

NHTSA ODI 10549985

Oct 25, 2013Speed controlFuel system

CAR GAS PEDAL STOPPED RESPONDING ON THE HIGHWAY. HAD TO PULL OVER AND TURN OFF AND ON AGAIN TO FIX IT. TURNS OUT IT'S A DEFECTIVE THROTTLE BODY, A WIDESPREAD ISSUE. HAD TO GET IT REPLACED. *TR

NHTSA ODI 10549532

Oct 23, 2013Speed controlFuel system

WHILE DRIVING ON INTERSTATE 30 IN TRAFFIC AT ABOUT 70 TO 75 MPH THE CAR JUST STOPPED ACCELERATING AND I HAD TO COAST OFF THE ROADWAY AND KILL THE CAR AND RESTART IT. THIS IS A DANGEROUS SITUATION IN HEAVY TRAFFIC AND HAS OCCURRED ON TWO DIFFERENT OCCASIONS IN THE PAST TWO WEEKS. I HAVE RESEARCHED THIS PROBLEM WITH OTHER FUSION OWNERS FROM 2010 TO 2012 AND THIS SEEMS TO BE A COMMON PROBLEM NATIONWIDE. THIS PROBLEM SHOULD BE ON A RECALL BEFORE PEOPLE GET HURT OR KILLED. *TR

NHTSA ODI 10549280

Oct 10, 2013Speed controlEngineFuel system

WAS DRIVING ON INTERSTATE IN HEAVY TRAFFIC. CAR IMMEDIATELY-WITHOUT WARNING- LOST POWER TO ACCELERATE. WENT TO A LIMP DRIVING MODE. WARNING LIGHT (WRENCH) CAME ON. WAS VERY DANGEROUS SITUATION. HAD TO MANEUVER TO SIDE OF ROAD. ALMOST WAS HIT FROM BEHIND. CAR SHOOK AND STUTTERED. TURNED OFF IGNITION AND WAITED A COUPLE MINUTES. STARTED CAR, ALL WARNING LIGHTS CLEARED. WAS ABLE TO MAKE IT HOME WITHOUT ANY OTHER IN INCIDENT. FEW DAYS LATER SAME MALFUNCTION HAPPENED AGAIN. CAR LOST ACCELERATION AND HAD TO LIMP TO SAFE PLACE IN HEAVY TRAFFIC. TURNED OFF CAR AND RESTARTED. TOOK CAR TO FORD DEALERSHIP AND WAS TOLD CAR IS OUT OF WARRANTY AND DIAGNOSIS WAS THROTTLE BODY. A COMMON PROBLEM BUT NOT A RECALL. WOW. *TR

NHTSA ODI 10547524

Sep 27, 2013Speed control

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND THE VEHICLE FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,743.

NHTSA ODI 10545633

Sep 20, 2013Speed controlEngineFuel system

DRIVING AT HIGHWAY SPEED, ENGINE STALLS WHILE ATTEMPTING TO MERGE. ORANGE WRENCH LIGHT APPEARS NEAR FUEL GAUGE. ROUGH IDLING BELOW 1000 RPM. TURN CAR OFF AND WAIT ONE MINUTE. RESTART CAR AND DRIVE WITHOUT INCIDENT. *TR

NHTSA ODI 10544540

Sep 20, 2013Fuel systemSpeed control

WHILE DRIVING AT APPROXIMATELY 65MPH ON THE INTERSTATE VEHICLE SUDDENLY LOST ALL POWER. STARTED STALLING, ENGINE STOPPED RUNNING. WE WERE FORTUNATE TO BE ABLE TO PULL OFF ON THE SHOULDER OUT OF TRAFFIC AND TURN OFF THE MOTOR. AFTER WAITING APPROXIMATELY 15 MINUTES, WE WERE ABLE TO RESTART THE CAR AND CONTINUE DRIVING. WE DROVE THE CAR WITHOUT INCIDENT UNTIL TWO WEEKS LATER WHEN THE SAME PROBLEM HAPPENED AGAIN. THIS TIME AT ABOUT 35 MPH. AGAIN, AFTER WAITING 10-15 MINUTES, THE CAR STARTED AGAIN. THIS IS A GREAT INCONVENIENCE SINCE WE LIVE IN AN AREA WHERE A CAR IS A NECESSITY BUT IT IS ALSO A SERIOUS SAFETY HAZARD SINCE THIS PROBLEM HAS HAPPENED WHEN ACCELERATING INTO TRAFFIC, ON A BUSY MULTILANE, HIGH SPEED HIGHWAY. FROM READING THIS SITE, WE HAVE BECOME AWARE THAT THERE ARE MANY COMPLAINTS OF THIS NATURE FOR THIS MAKE AND MODEL YEAR AND WE QUESTION WHY THERE HAS BEEN NO RECALL OR, AT VERY LEAST, A CONSUMER ALERT. *TR

NHTSA ODI 10544647

Sep 10, 2013Speed control

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED AS THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 41,200.

NHTSA ODI 10542947

Sep 5, 2013Speed control

THE CAR WOULD NOT ACCELERATE AFTER STOPPING AT A STOP SIGN. I COASTED INTO THE INTERSECTION AND STOPPED. THE CAR WOULD NOT ACCELERATE SO I WAS STUCK IN THE MIDDLE OF THE INTERSECTION. TRAFFIC WAS LIGHT SO I WAS NOT IN DANGER, BUT THIS IS THE SECOND TIME THIS HAS HAPPENED AND IT IS CONCERNING THAT FORD IS AWARE OF THE PROBLEM AND HAS NOT MADE AN EFFORT TO REPAIR. I WAS INFORMED THAT THE THROTTLE BODY WAS FAULTY. I AM CONCERNED THAT FORD HAS MANY VEHICLES THAT HAVE THIS DEFECT AND ARE NOT MAKING AN EFFORT TO CORRECT THE PROBLEM. *JB

NHTSA ODI 10542027

Aug 23, 2013Fuel systemElectrical systemSpeed control

I STARTED MY CAR AS NORMAL AND SHIFTED INTO DRIVE. AFTER I HAD STARTED DRIVING MY VEHICLE HAD BEGAN TO SHAKE & THE ACCELERATOR WOULD NOT WORK. I TURNED THE ENGINE OFF AND WAITING A FEW MOMENTS AND TURNED BACK ON AND THE EXACT SAME THING HAPPENED AGAIN. THE THIRD TIME I STARTED THE VEHICLE THE CHECK ENGINE LIGHT AND SERVICE WRENCH WERE LIT ON THE DASH. THE THIRD TIME I TURNED ON THE VEHICLE IT WAS ABLE TO DRIVE WITH WHAT FELT LIKE LIMITED POWER. THE CHECK ENGINE CODE PULLED FROM THE CARS COMPUTER READY P2111. THE CAR WAS TAKEN TO THE CLOSEST FORD DEALER AND WAS DIAGNOSED. I NEEDED TO REPLACE THE "THROTTLE BODY" & HAVE ALL OF MY "FUEL INJECTORS" CLEANED. WHEN I ASKED FORD WHAT THE CAUSE OF THIS ISSUE WAS THEY SAID, "ITS BECAUSE OF THE PLACES YOU PUMP GAS LIKE WALMART BECAUSE THEY ARE ALWAYS CHANGING WHO THEY PURCHASE FUEL FROM AND ITS NOT A GOOD QUALITY." (SERIOUSLY) THEY RECOMMEND GETTING GAS FROM RACETRAC OR QT INSTEAD OF WALMART. THE REPAIRS ARE TO COST $830 PARTS/LABOR. AFTER ALOT OF RESEARCH ON THIS MATTER I HAVE SEEN THAT ALOT OF PEOPLE ARE HAVING THE SAME ISSUES WITH THEIR VEHICLES & ALOT OF THEM ARE TRAVELING AT A HIGH RATE OF SPEED (FREEWAY DRIVING). THIS SITUATION NEEDS TO BE RESOLVED ASAP BEFORE ITS TAKES A INNOCENT LIFE. FORD NEEDS TO ACCEPT RESPONSIBILITY FOR THIS PROBLEM. *TR

NHTSA ODI 10537011

Aug 15, 2013Speed controlElectronic Stability Control (esc)

I WAS TRAVELING ON INTERSTATE10 WESTBOUND AT 65-70MPH AND MY CAR SLOWLY DESCENDED SPEED AS I ACCELERATED! CARS BEHIND ME BECAME DANGEROUSLY CLOSE TO MY BUMPER! I THEN TURNED ON MY HAZARD LIGHTS AND PULLED OVER TO THE RIGHT SHOULDER AND CALLED ROADSIDE ASSISTANCE. THANK GOD I WAS NOT HIT BY AN 18 WHEELER! THE FORD DEALERSHIP, WHERE I PURCHASED THE CAR IN MARCH OF 2013, SAID IT WAS DUE TO A BAD 'THROTTLE BODY UNIT.' I ASKED HOW LONG WAS IT BAD BC I JUST BOUGHT THE CAR 5 MONTHS AGO! THE REP SAID HE DIDN'T KNOW BUT NOW THE THROTTLE BODY IS OUT! I HAD TO PAY THE DAILY 'TAXES' ON THE RENTAL CAR THE DEALERSHIP GAVE ME ALTHOUGH I DIDN'T THINK THAT WAS FAIR BC IT WAS THEIR FAULT THAT PART WENT BAD AND IT WAS COVERED UNDER MY CERTIFIED PRE-OWNED WARRANTY! I HAD A $100 DEDUCTIBLE WARRANTY/POLICY. *TR

NHTSA ODI 10535571

Aug 13, 2013Speed control

ON 8/2/2013 I WAS STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN I ATTEMPTED TO ACCELERATE AND WAS UNABLE TO. MY CAR CREPT ALONG AND I WAS ABLE TO GET THROUGH THE INTERSECTION TO PULL OVER AT THE SIDE OF THE STREET WHERE MY CAR THEN SHUT OFF. I ATTEMPTED TO START IT AGAIN TO NO AVAIL. I CONTACTED ROADSIDE ASSISTANCE WHO TOWED IT TO THE DEALERSHIP WHO THEN INFORMED ME THEY HAD TO REPLACE THE THROTTLE BODY. ON 8/11/2013, I AGAIN WAS STOPPED AT A STOP LIGHT. AS I BEGAN TO ACCELERATE, MY DASH DINGED TO INFORM ME THAT I HAD POWER STEERING FAILURE. I WAS ABLE TO PULL INTO A RESTAURANT PARKING LOT TO GET OUT OF TRAFFIC. MY HUSBAND WAS ABLE TO DRIVE MY VEHICLE THE 4 BLOCKS TO THE DEALERSHIP WHO HAS INFORMED ME THEY HAVE TO REPLACE THE STEERING GEAR AND I WILL NOW BE WITH OUT MY VEHICLE FOR A WEEK. I AM EXTREMELY FRUSTRATED AS I'VE HAD MY 2012 FUSION FOR 1 YEAR IN MARCH 2013 WHICH IS CURRENTLY AT 10K MILES AND NOW 2 MAJOR PARTS HAVE HAD TO BE REPLACED WITHIN A WEEK OF EACH OTHER. *TR

NHTSA ODI 10535167

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Ford Fusion verdict →