What 2,604 owners told NHTSA about the 2012 Ford Fusion

THE ELECTRONIC THROTTLE BODY HAS FAILED TWICE WITHIN 500 MILES. (THE VEHICLE HAS 71500 AS OF THIS WRITING) BOTH TIMES THIS HAS OCCURRED AT APPROXIMATELY 35 MPH WHILE DRIVING ON A FLAT STRETCH OF ROAD AT A STEADY SPEED WITH LITTLE INPUT FROM THE ACCELERATOR. IN BOTH CIRCUMSTANCES THE CAR HAS THUDDED INTO "LIMP MODE" WHERE THE CAR CAN ONLY COAST OF THE ROAD. A RESTART SEEMS TO CLEAR THE PROBLEM.

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TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO ACCELERATE AND STALLED. THE CHECK ENGINE AND WRENCH WARNING ICONS ILLUMINATED. AT A TRAFFIC LIGHT, THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND RESUME DRIVING. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS A RECALL ON THE ENGINE THROTTLE BODY, BUT HER VIN WAS NOT INCLUDED. THE MANUFACTURER PROVIDED THE CONTACT WITH THE PHONE NUMBER TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

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FOR A WHILE KNOW MY CAR WOULD RANDOMLY STOP. ALL OF A SUDDEN IT WOULD DECREASE IN SPEED AND THEN SHAKE AT WHICH TIME I WOULD PULL OVER AND SHUT THE CAR DOWN AFTER SOME TIME I AM ABLE TO START THE CAR UP AGAIN AND GET BACK ON THE ROAD. NO MECHANIC CAN ACTUALLY FIND ANYTHING WRONG WITH MY CAR SO THEY JUST KEEP TELLING ME TO COME BACK IF IT DOES IT AGAIN. AT FIRST I THOUGHT IT WAS THE FUEL FILTER SO I WAS TOLD BY THE MECHANIC TO USE FUEL INJECTION CLEANER IN MY CAR. I HAVE DONE THAT AND IT APPEARED TO WORK HOWEVER IT STARTED UP AGAIN. I HAVE BEEN HAVING THIS ISSUE OFF AND ON FOR A WHILE BUT CAN NEVER FIND THE ISSUE. I AM WONDERING WHY HASN'T THERE BEEN A RECALL ON THIS. I NOTICED THAT WITH THIS MODEL YEAR EVERYONE IS HAVING THE SAME ISSUE. I LIVE IN HOUSTON AND OUR FREEWAYS ARE NOT THE BEST PLACES TO BREAK DOWN.

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"TAKATA RECALL" AND VEHICLE SPEED LIMIT POSSIBLE STEERING PROBLEM.

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I JUST HIT 40,000 MILES, VEHICLE HAS BECOME VERY UNSAFE, WHILE DRIVING VEHICLE SHUTS OFF. ACCELERATION TAKE TOO LONG AND ONCE IT KICKS IN IT SLAMS INTO GEAR. IF I NEED TO REVERSE IT WON'T FIND THE GEAR AND WHEN IT DOES , I SLAMS INTO GEAR, THE WRENCH CONTINUES TO APPEAR ON DASH WHEN SAID EVENT IS HAPPENING. THERE SHOULD BE A RECALL ON THAT TRANSMISSION OR ENGINE. VERY UNSAFE. WHEN VEHICLE STALLS IT BECOMES A HAZARD TO EVERYONE AROUND ME. IF SOMEONE COULD PLEASE CONTACT ME THIS WOULD BE GREAT. UPON SEARCHING WHAT THE PROBLEM COULD BE I NOTICED NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE. PLEASE HELP! I DON'T HAVE ANY PHOTOS OF THE VEHICLE SHUTTING DOWN AND WHAT A HAZARD IT CAN BE . TELL ME WHAT TO DO PLEASE.

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TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING LESS THAN 20 MPH AND TURNING INTO A PARKING SPACE, THE VEHICLE MOMENTARILY SURGED OR RACED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. UPDATED 02/07/2017*CT *CN

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MY 2012 FORD FUSION WITH 36K MILES LOSES ACCELERATION AND IDLES ROUGH UNTIL IT IS SHUT OFF AND RE-STARTED. A WRENCH SYMBOL IS DISPLAYED WHEN THIS HAPPENS. NO CHECK ENGINE LIGHT IS DISPLAYED. DOES NOT MATTER AT WHAT SPEED. VERY DANGEROUS WHEN ON INTERSTATE HWY. A CAR THAT LOSES POWER IN 2016? UNACCEPTABLE, UNFORGETTABLE AND UNFORGIVING.

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WHILE DRIVING ON A CITY STREET CAR STALLS AND SHAKE THIS HAPPENED FOUR TIMES WITHIN TWO MONTHS, HAD IT DIAGNOSED AT A LOCAL SHOP NO CODE READING WAS DISCOVER.

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I PURCHASED A USED 2012 FORD FUSION WITH 30K MILES ON IT IN 2015. WHILE DRIVING ON THE FREEWAY AT 70MPH THE VEHICLE LOST ALL POWER CAUSING ME TO ALMOST CRASH. THE THROTTLE BODY WAS DIAGNOSED AS THE ISSUE AND WAS SUPPOSEDLY FIXED UNDER FORD CUSTOMER SATISFACTION 13N03. FAST FORWARD TO JULY 15TH, 2016 AND THE SAME THING HAPPENED WHILE ON THE FREEWAY. MY CAR IS NOW SITTING AT MY LOCAL FORD DEALERSHIP AND EITHER THE DEALERSHIP ISN'T FIXING THE CAR CORRECTLY OR FORD HAS MORE ISSUES THEY ARE HIDING.

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JULY 15,2016 MY 2012 FORD FUSION, WITH 30,212 MILES JERKED AND STALLED. HAD TO COAST TO THE SIDE OF THE ROAD. TO RESTART AND THE WRENCH LIGHT CAME ON. TOOK TO DEALER ON JULY 18 WAS TOLD IT SOUNDED LIKE THE EMISSION THROTTLE BUT HAVE TO RUN TEST I NEED TO PAY 115.00 THAT WOULD GO TOWARD THE REPAIR HAVE A EXTENDED WARRANTY BUT SHE STATES IT'S ON ME.

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TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE VEHICLE WAS AT A COMPLETE STOP WITH THE BRAKE PEDAL DEPRESSED, THE RPMS RAPIDLY INCREASED AND THE VEHICLE ATTEMPTED TO MOVE FORWARD WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND THE RPMS CONTINUED TO INCREASE. THE CONTACT POWERED THE VEHICLE OFF, WHICH POWERED THE ENGINE OFF. THE CONTACT LET THE VEHICLE SIT FOR A COUPLE OF MINUTES, RESTARTED THE VEHICLE, AND IT RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 03/18/16*LJ UPDATED 03/22/16.*JB

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TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE JERKED AND SOUNDED AS IF IT WOULD STALL. THE VEHICLE SUDDENLY ACCELERATED AND WAS TAKEN TO A LOCAL DEALER, BUT NO FAILURES COULD BE FOUND. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT PROVIDED.

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TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED TO APPROXIMATELY 5 MPH, THE WRENCH WARNING INDICATOR ILLUMINATED. THE CONTACT MERGED OFF THE ROAD, TURNED OFF AND RESTARTED THE VEHICLE, AND DROVE TO THE DEALER. THE DEALER STATED THAT THE THROTTLE BODY HAD TO BE REPLACED BECAUSE IT WAS DAMAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

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I HAVE HAD NUMEROUS PROBLEMS WITH STALLING, LOSS OF ACCELERATION, DYING WITH MY FUSION. IT HESITATES WHEN DRIVING AND STALLS WHEN DRIVING AND STOPPED. THE WRENCH AND ENGINE LIGHT ARE ON AGAIN. I AM VERY CONCERNED FOR MY SAFETY DUE TO THESE ISSUES AS THERE IS NEVER ANY WARNING OF WHEN IT'S GOING TO OCCUR. I HAVE PREVIOUSLY HAD MY THROTTLE BODY REPAIRED/REPLACED BUT THE SAME PROBLEMS CONTINUE.

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WHILE I WAS DRIVING ON THE HIGHWAY MY CAR STALLED OUT. I WAS ABLE TO PULLOVER ON THE SIDE OF THE ROAD. THE CAR STARTED LIKE JERKING. THE WRENCH LIGHT CAME ON AS WELL AS THE ENGINE LIGHT. IT STARTED RIGHT BACK UP. IT STOPPED FOR AWHILE, BUT IT'S BEEN DOING IT MORE OFTEN NOW.

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DRIVING ONE DAY HAD JUST TOOK OFF SO WASN'T GOING THAT FAST AN WAS APPROACHING A TURN AND FOUND OUT THAT I HAD TO HOLD THE STEERING WHEEL REAL TIGHT BECAUSE I COULD NOT TURN THE CAR .TRIED TO GET MY CAR FIXED AS A MATTER OF FACT I DID TAKE IT TO A FORD DEALERSHIP AND GOT CHARGED FOR SOMETHING THAT I THOUGHT WAS GOING TO TAKE CARE OF THE PROBLEM BUT DIDN'T THE PROBLEM CAME BACK . MY CAR IS STILL SAYING GET POWER STEERING RACK ADVANCE TRAC SERVICED. TRIED 3 TIMES TO FIX BUT NOTHING SEEMS TO WORK , I NEED YOUR HELP ! *TR

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CAR HESITATES ON ACCELERATION. HAPPENS INTERMITTENTLY BUT SEEMS TO BE MORE PREVALENT IN THE MORNING WHEN FIRST TAKING OFF. EVEN AFTER THE CAR IS WARMED UP AND I STOP FOR A LIGHT AND THEN TRY TO TAKE OFF, IT WILL AT TIMES HESITATE TO THE POINT WHERE I FEEL LIKE I MAY GET REAR-ENDED. *TR

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CAR WAS BEING DRIVEN DOWN STEEP DRIVEWAY BY MY 88-YEAR-OLD FATHER. HE SAYS CAR ACCELERATED WITHOUT HIM GIVING IT GAS. HE IS BACKED UP BY BLACK BOX, WHICH SAYS NO PRESSURE ON ACCELERATOR. HE ALSO SAYS BRAKES DIDN'T WORK, WHICH IS NOT BACKED UP BY BLACK BOX, WHICH SAYS NO PRESSURE ON BRAKE EITHER. CAR LEFT DRIVEWAY, HIT TREE, AND ENDED UP APPROX 200 YARDS DOWN STEEP HILL. BLACK BOX SAYS ROLLING OCCURRED. ONLY PASSENGER SIDE CURTAIN AIRBAGS DEPLOYED. NO FRONT AIRBAGS DEPLOYED AND NO DRIVER SIDE CURTAIN AIRBAGS DEPLOYED. INJURIES TO BOTH HIM AND HIS COMPANION RESULTED IN HOSPITALIZATION TO BOTH. *TR

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TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING AT LOW SPEEDS, THE ENGINE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. UPDATED 1/13/15*CN

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ACCORDING TO THE DRIVER, THE VEHICLE WAS PUT INTO REVERSE BACKING OUT OF A PARKING SPOT, THEN WHEN THE CAR WAS PUT INTO DRIVE THE VEHICLE WOULD NOT STOP GAINING HIGH SPEEDS UP TO 50MPH. THE ENGINE RPMS WERE HIGH AND THE CAR WAS "OUT OF CONTROL" AS THE DRIVER HAD THEIR FOOT PRESSED ON THE BRAKE. THE FUSION STRUCK A FEW PARKED CARS AND EVENTUALLY HIT A VEHICLE HEAD ON COMING THE OPPOSITE WAY IN A PARKING LOT. THERE WAS ONE FATALITY AS A RESULT OF THE CRASH AND OTHER MINOR INJURIES FROM THE VICTIMS. ACCORDING TO FORD A NOTICE WAS SENT OUT IN JANUARY OF 2014, FIELD SERVICE ACTION NUMBER: 13N03, WHICH THEY OFFERED AN EXTENDED WARRANTY FOR THE DEFECTIVE PART BUT NEVER EXPLICITLY STATED A THROTTLE BODY COULD STAY OPEN CAUSING THE VEHICLE TO SURGE OR RUNAWAY CAUSING A FATAL ACCIDENT. SEE ALSO 10649303. *DSY *TR

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ACCORDING TO THE DRIVER, THE VEHICLE WAS PUT INTO REVERSE BACKING OUT OF A PARKING SPOT, THEN WHEN THE CAR WAS PUT INTO DRIVE THE VEHICLE WOULD NOT STOP GAINING HIGH SPEEDS UP TO 50MPH. THE ENGINE RPMS WERE HIGH AND THE CAR WAS "OUT OF CONTROL" AS THE DRIVER HAD THEIR FOOT PRESSED ON THE BRAKE. THE FUSION STRUCK A FEW PARKED CARS AND EVENTUALLY HIT A VEHICLE HEAD ON COMING THE OPPOSITE WAY IN A PARKING LOT. THERE WAS ONE FATALITY AS A RESULT OF THE CRASH AND OTHER MINOR INJURIES FROM THE VICTIMS. ACCORDING TO FORD A NOTICE WAS SENT OUT IN JANUARY OF 2014, FIELD SERVICE ACTION NUMBER: 13N03, WHICH THEY OFFERED AN EXTENDED WARRANTY FOR THE DEFECTIVE PART BUT NEVER EXPLICITLY STATED A THROTTLE BODY COULD STAY OPEN CAUSING THE VEHICLE TO SURGE OR RUNAWAY CAUSING A FATAL ACCIDENT. SEE ALSO 10649298. *DSY *TR

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TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT MENTIONED THE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. UPDATED 12/18/14*CN THE CONSUMER STATED WHEN SHE PRESSED THE ACCELERATED PEDAL, THE VEHICLE SLIGHTLY ACCELERATED, AND THE VEHICLE WOULD ALSO JERK FORWARD. AT TIMES, THE VEHICLE WOULD CUT OFF WHILE DRIVING. UPDATED 01/07/15 *JB

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BOUGHT A 2012 FORD FUSION BRAND NEW FROM A DEALERSHIP. FIRST INCIDENT OCCURRED WITHIN FIRST 2 YRS OF OWNERSHIP WHILE DRIVING 45 MPH DOWN AN INCLINE - SUDDEN LOSS OF POWER. IT FELT AS IF IT LOST POWER STEERING AND THOUGHT ENGINE SHUT OFF. DASH ALARMS RANG AND BRIEFLY SAW 'POWER STEERING FAULT' LIGHT UP. TOOK ALL MY POWER TO PULL CAR OFF ROAD AND TO A SAFE COMPLETE STOP.TURNED OFF IGNITION. AFTER A FEW MINUTES RESTARTED IGNITION AND DROVE DIRECTLY TO A DEALERSHIP WITHOUT FURTHER INCIDENT. DEALERSHIP STATED WATER PUMP WAS DEFECTIVE AND SENT A SIGNAL TO THE ENGINE TO SHUT DOWN. PUMP WAS REPLACED SECOND INCIDENT OCCURRED MONTHS LATER WHILE AT A COMPLETE STOP AT A TRAFFIC LIGHT. STEERING WHEEL SUDDENLY LOCKED, AND FELT ENGINE POWER REDUCE. DASH WARNING SOUNDED AND SAW 'POWER STEERING FAULT, SERVICE POWERTRAC' LIGHT UP. TURNED IGNITION OFF AND BACK ON AND WAS ABLE TO DRIVE TO DEALERSHIP WITHOUT FURTHER INCIDENT. WAS TOLD A CHIP REPLACEMENT WAS ISSUED. REPLACED CHIP AND WAS TOLD THAT WOULD EXTEND THE WARRANTY AND RESOLVE ISSUE. CONTINUE TO HAVE ADDITIONAL INCIDENTS (4 TO DATE ) BOTH WHILE MOVING AND AT A STAND STILL WHERE THE DASH WARNING SOUNDED AND FELT A REDUCTION OR LOSS OF POWER, EACH TIME HAVING TO SHUT OFF IGNITION AND RESTART TO CLEAR THE FAULT. DEALERSHIP CONTINUES TO ATTEMPT TO SERVICE WITH NO RESOLVE AS YET. *TR

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WHILE DRIVING, THE CAR BEGAN TO SHAKE AND JERK LIKE THE ENGINE WANTED TO DIE. THEN I LOST ENGINE POWER. THE CAR STILL HAD POWER AND WAS ON, BUT THERE WAS NO THROTTLE WHEN I PUSHED THE GAS. THE ENGINE LIGHT AND A LITTLE WRENCH CAME ON. I PUT IT IN PARK, TURNED IT OFF, RESTARTED IT, AND IT STILL HAD NO ENGINE THROTTLE TO IT. BUT THE CAR HAD A SMALL AMOUNT OF POWER, LIKE I WAS COASTING ALONG, SO THAT I COULD GET THROUGH THE STOP LIGHT AND MAKE IT TO THE SIDE OF THE ROAD. EVERY TIME I TRIED THE GAS PEDAL THOUGH, THERE WAS NO RESPONSE; IT WENT TO THE FLOOR. I WAS AT THE LIGHT BY MY NEIGHBORHOOD, RIGHT BY THE TRAIN TRACKS. THANK GOD I HAD ENOUGH POWER TO GET THROUGH THAT! *TR

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I WAS DRIVING ON INTERSTATE 70 AT APPROXIMATELY 65 MPH WHEN I SUDDENLY LOST ALL ENGINE POWER. I WAS ALMOST HIT BY A SEMI TRAVELING BEHIND ME BECAUSE MY VEHICLE HAD ABSOLUTELY ZERO ACCELERATION. THE "WRENCH" LIGHT ON MY CAR CAME ON AT THE SAME TIME THIS HAPPENED. THE SEMI BEHIND ME SWERVED TO MISS ME AND I WAS ABLE TO GET MY CAR OFF TO THE SIDE OF THE ROAD. LIGHTS, CLIMATE CONTROL (A/C), RADIO, ETC. WORKED FINE. ENGINE STILL RAN BUT WOULD NOT MOVE FORWARD. I TURNED THE CAR OFF TO CALL FOR ASSISTANCE. UPON SEEING IF THE CAR WOULD RE-START, IT DID AND NO "WRENCH" LIGHT APPEARED. I WAS ABLE TO THEN GET THE CAR TO MY LOCAL FORD DEALERSHIP, BUT BEING A HOLIDAY THEY WERE CLOSED. I COULD HAVE BEEN KILLED WHEN THIS HAPPENED ON THE INTERSTATE WITH THE SEMI BEHIND ME!! SOUNDS LIKE SOME KIND OF FUEL INJECTOR OR THROTTLE PROBLEM. MY VEHICLE IS NOT EVEN 3 YEARS OLD AND I BOUGHT IT BRAND NEW IN DEC. 2011. *TR

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