What 2,604 owners told NHTSA about the 2012 Ford Fusion Energi

TAKATA AIRBAGS DID NOT DEFLATE IN CAR ACCIDENT FOR SAFETY PURPOSE.

NHTSA ODI 11154306

IT WAS A CHAIN-COLLISION. THE LEXUS IN FRONT OF ME SLAMMED INTO AN ACURA, AND I SLAMMED INTO THE LEXUS AT ABOUT 50MPH. SEVERE DAMAGE TO MY CAR (IT HAS BEEN DEEMED A TOTAL LOSS BY INS.) WE WERE SOUTHBOUND ON I-35 NEAR THE CONTINENTAL EXIT IN DALLAS TEXAS ON SUNDAY MAY 13 2018 AT ABOUT 3PM.

NHTSA ODI 11097003

I WAS ON THE ROAD PACK SADDLE IN JONESTOWN TX 78645, WHEN I PULLED ON TO ROAD 1431. A LARGE TRUCK WITH A CRASH GUARD HIT ME ON THE DRIVER'S SIDE @ 60MPH. THE ACCIDENT TURNED MY CAR INTO A HORSE SHOE, AND SENJT ME INTO ON COMING TRAFIC. ALL OF THE AIR BAGS WERE ACTIVATED AND SAVED BOTH ME AND MY WIFE BUT, THE RESIDUE THAT CAME WITH THE ACTIVATION PEPPERD ME IN THE FACE AND RUINED MY GLASSES. IF I HAD NOT HAD MY GLASSES ON,I WOULD HAVE LOST MY VISION DUE TO SUCH. WE WERE ON A COUNTY ROAD.TURNING LEFT AND MY VEHICLE WAS IN MOTION.

NHTSA ODI 11091597

I WAS INVOLVED IN A REAR END ACCIDENT YESTERDAY WHILE COMING OFF THE HIGHWAY OFFRAMP. A SODA CAN WAS UNDER MY BRAKE PEDAL MAKING IT IMPOSSIBLE TO SLOW DOWN. I REAR ENDED A VEHICLE STOPPED AT THE LIGHT, I WAS GOING 35 -40 MPH. BOTH VEHICLES WERE TOTALLED AND I HIT MY HEAD ON THE WINDSHIELD BECAUSE THE AIR BAGS NEVER DEPLOYED.

NHTSA ODI 10926576

POWER STEERING WENT OUT

NHTSA ODI 10913577

MY POWER STEERING ASSIST FAULT CAME ON WHILE I WAS DRIVING HOME LAST NIGHT. IT CAUSED ME TO MESS UP MY FRONT END. I DIDN'T RECEIVE ANY INFORMATION ABOUT A RECALL, BUT WHEN I LOOKED UP MY VIN, I FOUND OUT IT HAD A OPEN CASE I NEED TO KNOW WHAT TO DO NEXT... PLEASE HELP

NHTSA ODI 10865026

ON SEPTEMBER 5, 2015 I WAS ON MY WAY TO A FUNERAL TRAVELING ON 695 IN OWINGS MILLS MARYLAND AND EXPERIENCED THE LOST CONTROL OF MY VEHICLE. WHILE TRYING TO STEER BACK THE STEERING WHEEL DID ABSOLUTELY NOTHING AND ALSO THE TRYING TO SHIFT INTO GEAR WAS ALWAYS A MAJOR PROBLEM. THE GEAR SHIFT WOULD STICK OR SOMETIMES HARD TO PUT BACK IN PLACE. FROM THIS MY CAR WAS TOTALLED.

NHTSA ODI 10785595

I WAS DRIVING MY 2012 FORD FUSION HOME FROM WORK AND WAS STOPPED AT A STOP LIGHT. WHEN I RESUMED DRIVING WHEN THE LIGHT TURNED GREEN, MY POWER STEERING SUDDENLY MALFUNCTIONED WHILE DRIVING AND I WAS NO LONGER ABLE TO TURN THE VEHICLE CAUSING ME TO CRASH INTO A POLE. THERE WAS NO WARNING, JUST TOTAL POWER STEERING FAILURE WHILE DRIVING. IT IS EXTREMELY DANGEROUS, AND FORD HAS RECALLED HALF A MILLION VEHICLES FOR THE SAME ISSUE, BUT FOR SOME REASON MY MODEL WASN'T INCLUDED. IT MAKES DRIVING TERRIFYING.

NHTSA ODI 10783811

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT AFTER ATTEMPTING TO EXIT THE VEHICLE, THE INTERIOR DRIVER SIDE DOOR HANDLE FRACTURED. AS A RESULT, THE CONTACT SUSTAINED A HAND INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ON ANOTHER OCCASION, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO AVOID CRASHING INTO AN ANIMAL IN THE ROAD, THE STEERING WHEEL SEIZED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO THE ANIMAL. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED BUT THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 12/01/15*LJ *CN

NHTSA ODI 10762459

DRIVING POWER STEERING SERVICE LIGHT CAME ON STEERING BECAME HARD COULDN'T TURN WHEEL HIT A SNOW MOUND DAMAGED FRONT BUMPER. *TR

NHTSA ODI 10679342

WHILE DRIVING MY 2012 FORD FUSION MY POWER STEERING WENT OUT CAUSING ME TO LOSE CONTROL OF THE VEHICLE WHILE I WAS TURNING CAUSING ME TO SIDE SWIPE MY DOOR AGAINST A POLE. *TR

NHTSA ODI 10676645

I WAS WEARING MY SEAT BELT HIT HEAD ON DRIVER FRONT BY ANOTHER DRIVER GOING APPROX 45MPH, CLEAR CONDITIONS. COLLISION FORCED OFF ROAD AND I HIT PARKED SUV WITH MY FRONT PASSENGER FRONT. NO AIRBAG DEPLOYMENT OCCURRED DURING EITHER HIT, SELF BELT DID NOT LOCK, I WAS FORCED UPWARD HITTING MY HEAD ON INSIDE ROOF HANDLE ABOVE DRIVER DOOR, THEN THROWN FORWARD HITTING MY CHIN ON STEERING WHEEL. I WAS KNOCK UNCONSCIOUS FOR 3-4 MINUTES, FRACTURED FRONT TOOTH, DISLOCATED JAW, SUFFERED OPTIC NERVE INJURY, CONCUSSION, BACK AND NECK INJURIES. I WAS TRANSPORTED TO THE HOSPITAL. THE INITIAL BODY SHOP REPORT DID INDICATE THE AIR BAG MODULES HAD TO REPLACED. THE VEHICLE WAS TOTALED AFTER IT WAS DETERMINED THE REPAIRS COST MORE THAN THE VEHICLE WAS WORTH. DAMAGE INCLUDE ENTIRE FRONT END, HOOD, BROKEN, WINDSHIELD, RADIATOR, ENGINE, UNDERBODY, DRIVER DOOR, REAR DOOR REAR BUMPER AND ROOF. AIR BAGS WERE STILL INTACT. PICTURES WERE TAKEN AT ACCIDENT SCENE, TOWING FACILITY AND AT SALVAGE YARD. I STILL SUFFER FROM THE INJURIES AND AM CURRENTLY ON SSI UNABLE TO WORK. *TR

NHTSA ODI 10611221

AT A VERY LOW SPEED, WHILE PULLING INTO A PARKING SPACE, VEHICLE UNEXPECTEDLY ACCELERATED WHILE LIGHTLY BREAKING AND WOULD NOT STOP CAUSING IMPACT TO ANOTHER CAR. *TR

NHTSA ODI 10587732

THE DRIVER'S SIDE INSIDE DOOR HANDLE HAS BROKEN TWICE AND CUT MY FINGER TWICE IN LESS THAN 36,000 MILES OF DRIVING THE VEHICLE. I CAN ONLY BARELY OPEN THE DOOR NOW. I BOUGHT THE CAR NEW. THE DOOR HANDLE PLASTIC IS TOO WEAK TO OPEN THE DOOR AND WHEN IT FLEXES THE CHROME PLATING SPLITS OPEN AND CUTS THE DRIVER'S FINGERS WHEN ATTEMPTING TO OPEN THE DOOR. THE DOOR IS AN EMERGENCY EXIT. THE DOOR HANDLE SHOULD NEVER BREAK IN THE LIFETIME OF THE CAR. THE EXTERNAL DOOR HANDLES ARE ALL PLASTIC AS WELL AND COULD ALSO EASILY BREAK. DON'T CALL. I WON'T GET ANY MESSAGES. *TR

NHTSA ODI 10471807