What 3,789 owners told NHTSA about the 2012 Ford Focus RS

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES, LOCKS, LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10920494

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED TO OPERATE AS INTENDED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE STEERING ASSIST SERVICE FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.

NHTSA ODI 10920603

RECALLED VEHICLE FOR COMPUTER SYSTEM. DEFECT CAUSES BREAKS TO WEAR EARLY, SHUDDERING IN TRANSMISSION, AND EVENTUAL TRANSMISSION FAILURE WHILE THE CAR IS RUNNING. IS A KNOWN PROBLEM AS I SEE FROM MANY OTHER INTERNET COMPLAINTS.

NHTSA ODI 10920068

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE SEAT BELT WAS DIFFICULT TO LATCH AND UNBUCKLE. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED A NEW SEAT BELT PRETENSIONER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

NHTSA ODI 10919805

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER AND THE SOFTWARE UPDATE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN REFUSED TO REPAIR IT DUE TO A SALVAGED TITLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES), BUT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10919920

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE DOOR SENSOR ILLUMINATED, WHICH INDICATED THAT THE REAR PASSENGER DOOR WAS OPENED. THE CONTACT DISCOVERED THAT THE DOOR HAD ERRONEOUSLY OPENED AND COULD NO LONGER BE SECURED AND LOCKED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA ODI 10919339

ELECTRONIC POWER STEERING SUDDENLY FAILED WHILE TURNING INTO A PARKING AREA. THE WHEEL BECAME SO STIFF THAT IT WAS NEARLY IMPOSSIBLE TO TURN IT. THIS EVENT OCCURRED IN A PARKING LOT AT LOW SPEEDS BUT SOME REPORTS SHOW THAT THIS HAS HAPPENED TO OTHER 2012 FOCUS CARS WHILE DRIVING AT HIGHWAY SPEEDS. *TR

NHTSA ODI 10919389

WHILE DRIVING AROUND 35MPH, THE VEHICLE BEGAN TO SLOW DOWN BY ITS SELF. I HAD TO PULL OFF THE ROAD AND COAST TO A STOP. THE ENGINE WAS STILL RUNNING, THE CAR WAS STILL IN DRIVE, THE ENGINES RPM'S WOULD GO UP, BUT THE VEHICLE WOULD NOT MOVE. LIKE THE TRANSMISSION WAS DISENGAGED WITH THE ENGINE. I HAD TO HAVE IT TOWED. *TR

NHTSA ODI 10919388

FORD HAS A TSB FOR A KNOWN ISSUE OF THE EVAP PURGE VALVE MALFUNCTIONING AND CAUSING THE FUEL TANK TO COLLAPSE. I FUELED MY VEHICLE UP THIS MORNING AND, UPON STARTING, IT STALLED. I STARTED IT AGAIN, AND AFTER PUMPING THE GAS, IT STAYED ON. THE CHECK ENGINE CODE IS P0441A.

NHTSA ODI 10919410

STEERING ASSIST GOES OUT LEAVING ME WITH NO POWER STEERING. *TR

NHTSA ODI 10919710

STEERING WARNING LIGHT CAME ON SO I TURNED THE CAR OFF AND WHEN I TURNED IT BACK ON IT WAS GONE. I THEN BACKED OUT OF MY SPOT AND PUT IT INTO DRIVE. THE CAR LOST ALL POWER STEERING AND WAS UNABLE TO MOVE. I TURNED THE CAR OFF AND BACK ON AND THIS FIXED THE PROBLEM (NO WARNING LIGHTS). THIS HAPPENED MANY TIMES OVER THE NEXT FEW WEEKS BUT WITHOUT THE WARNING LIGHT GOING OFF. NOW I HAVE NO POWER STEERING AT ALL IN FORWARD OR REVERSE AND IT DOES NOT GET FIXED WHEN TURNING THE CAR OFF AND BACK ON. TOOK IT TO THE DEALER AND THEY SAID THE STEERING MODULE HAD FAILED AND WOULD NEED TO BE REPLACE. I HAVE DONE RESEARCH ON LINE AND MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM. WHY HAS THIS NOT BEEN A SAFETY RECALL IS BEYOND ME. VERY DISAPPOINTED WITH FORD AND NHTSA FOR NOT ALREADY ACTING ON THIS!

NHTSA ODI 10919719

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 30 MPH, THE VEHICLE JERKED, STALLED, AND THE AIR BAGS INADVERTENTLY DEPLOYED WITHOUT IMPACT. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.

NHTSA ODI 10918977

I HAVE HAD MY VEHICLE AT THE FORD DEALERSHIP 4 TIMES NOW FOR THE TRANSMISSION. I HAVE THE BUCKING, SLIPPING AND ACCELERATION WHILE DRIVING. THE RPM REV UP WITHOUT NOTICE. THIS IS A HUGE PROBLEM AS I'M CONCERNED DRIVING MY VEHICLE NOW. THIS HAS HAPPENED NUMEROUS TIME SINCE I BOUGHT THE CAR IN FEBRUARY 2013. PLUS A FEW MONTHS AGO THE TRANSMISSION MODULE IN THE COMPUTER WENT AND I HAD TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP. *TR

NHTSA ODI 10919080

HI MY NAME IS [XXX] PURCHASED 2012 FORD FOCUS HATCHBACK IN NORTH CAROLING PARKWAY FORD VIN: [XXX] IN THE PAST RECEIVED SEVERAL SAFETY RECALL. 1) CLUTCH GRINDING 2) CAR ROLLING BACK WHEN ON INCLINE 3) SYSTEM UPGRADE 4) LATCH ISSUE I HAVE TAKEN MY VEHICLE TO FORD DEALER FOR ALL OF THE ABOVE WITH THE EXCEPTION OF ITEM 4 - AWAITING PART. MY CONCERN SAFETY - MY CAR STILL ROLLS BACK ON INCLINE AND CLUTCH MAKES GRINDING NOISE AND CAR JERKS. I TOOK INTO DEALER TO ASK FOR A REVIEW OF THIS CONTINUED ISSUE. HOWEVER I WAS TOLD MY CAR EXCEED THE 100,000 MILES MY CAR HAS 138,000 MILES. FORD WILL NOT REVIEW MY CAR UNLESS I PAY. ALL THE ABOVE NOTED ARE FOR KNOWN SAFETY RECALLS WHICH MY THOUGHTS ARE FORD SHOULD WANT TO ENSURE THE SAFETY OF THE CONSUMER. I AM NOT THE ONLY PERSON WITH THIS TYPE VEHICLE OTHERS HAVE THE SAME ISSUE. REACHING OUT TO YOU PLEASE TAKE EXCEPTION AND SEND ME A RECALL NOTICES FOR THE CAR ROLLING BACK ON INCLINE AND MY CLUTCH GRINDING CAUSING CAR TO JERK. OTHER THEN THE NOTED SAFETY RECALLS THAT I DEAL WITH THE CAR IS ACCEPTABLE. MY HISTORY, I WORK FOR AN AUTOMOTIVE COMPANY AS QUALITY ENGINEER AND FULLY UNDERSTAND THE IMPACT OF DEFECTIVE PRODUCT AND RECALLS. NOTE: PLEASE UNDERSTAND I TOOK THE CAR IN FOR THE ORIGINAL RECALL; THE CAR WAS ADJUSTED, THE QUESTION I HAVE CONCERN THE ADJUSTMENT WAS NOT A FIX AND CONTINUE TO HAVE ISSUES. WHEN MY CAR WAS PURCHASED, UPFRONT I PAID FOR ALL REQUIRED SERVICES ON THE CAR AND WENT TO DEALERSHIP WITHIN THE ARRANGED TIME FOR SERVICES. YOUR SUPPORT AND UNDERSTANDING WOULD BE GREATLY APPRECIATED. THE DATE NOTED BELOW IS WHEN I TOOK THE CAR TO THE DEALERSHIP THE ISSUE IS A RECURRING ISSUE. KIND REGARDS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10919077

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO SCHEDULE THE RECALL REPAIR. THE RECALL NOTICE INDICATED THAT THE PARTS WOULD BE AVAILABLE THE SECOND QUARTER OF 2017. IN ADDITION, THE CONTACT STATED THAT TWO OF THE FOUR TIRES HAD LOW AIR CONSTANTLY. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE THE FAILURE AND WHEN THE RECALL REPAIR WOULD BE SCHEDULED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10918706

MY HEATER BOX FAILS TO DEFROST MY WINDSHIELD AND I HAVE TO DANGEROUSLY TRY TO WIPE THE FOG OFF THE WINDSHIELD BY HAND TO BE ABLE TO SEE. WITHOUT THE AIR TO CLEAR IT OFF AND THE WINDSHIELD FOGGING OVER IT IS EXTREMELY DANGEROUS TO EVERYONE. THE FIRST TIME THE CAR WAS STATIONARY AND I WAITED FOR THE WINDSHIELD TO CLEAR USING THE SUN TO HELP. THE SUN IS NOT ALWAYS AVAILABLE TO HELP WITH THIS PROBLEM. THIS PROBLEM HAS OCCURRED WHILE DRIVING CAUSING A DANGEROUS SAFETY ISSUE FOR EVERYONE AROUND INCLUDING ME. I AM GETTING THE CAR FIXED AT A COST OF ABOUT $1000 WHICH IS A HUGE AMOUNT. THE PART IS ON BACK ORDER WITH MANY IN FRONT OF ME WITH THE SAME PROBLEM THEREFORE I DO NOT KNOW WHEN THIS WILL BE FIXED. I BELIEVE THAT THERE SHOULD BE A MANDATORY RECALL FOR THE SAFETY OF EVERYONE. THE HEATER BOX HAS BEEN FAILING FOR THE LAST 4 OR 5 MONTHS OR MORE BUT THE WINDOW ONLY FOGS UP AND FROSTS OVER NOW BECAUSE OF THE WEATHER CHANGE. THANK YOU FOR YOUR TIME. *TR

NHTSA ODI 10918870

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 75 MPH, THE REAR LATCH FAILED AND CAUSED THE TRUNK OF THE VEHICLE TO OPEN INDEPENDENTLY. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 135,746.

NHTSA ODI 10917840

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING, THE POWER STEERING LOCKED UP AND THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO A FORD DEALER, BUT WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

NHTSA ODI 10917951

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE STARTING THE VEHICLE, THE "FAULTY STEERING ASSIST" WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,480.

NHTSA ODI 10917974

VEHICLE SUFFERS FROM TRANSMISSION SHUDDER ISSUES. THERE WAS A RECALL FOR IT BUT THE FORD TECHNICIANS STATED THE SHUDDER WAS NOT ENOUGH FOR A FULL REPAIR AND INSTEAD PERFORMED A MINOR FIX WHICH HAS DONE NOTHING TO ELIMINATE THE ISSUE. THIS ISSUE EXISTS ON A WIDE RANGE FOR FORD VEHICLES WITH A COMMON TRANSMISSION. THE SHUDDER HAPPENS WHEN ACCELERATING FROM A STOP, TYPICALLY WHEN SHIFTING FROM FIRST TO SECOND GEAR AND ALSO CAN HAPPEN WHEN SHIFTING FROM SECOND TO THIRD GEAR.

NHTSA ODI 10916718

FROND DRIVER SIDE DOOR REFUSES TO STAY SHUT DUE TO THE DOOR LATCH NOT OPERATING PROPERLY.. I.E., THE DOOR DOES NOT REMAIN LATCH/LOCKED. PROBLEM APPEARS TO BE WITH THE LATCH. SOME HOW THE LATCH HAS CORRECTED ITSELF IN THE PAST. PROBLEM HAS NOW RETURN.

NHTSA ODI 10916757

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST HAD FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 12/21/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON OCTOBER 14, 2016. UPDATED 12/27/16.*JB

NHTSA ODI 10916796

MY WIFE WAS DRIVING ON A CITY STREET AND WHEN SHE MADE A LEFT TURN THE POWER STEERING FAILED , AND ALMOST HIT ANOTHER CAR . SHE WAS ABLE TO GET THE CAR TO A PARKING LOT . I DID SOME RESEARCH AND I AM NOT THE ONLY ONE WITH THIS ISSUE . FORD NEEDS TO WARRANTY ALL AFFECTED CARS AND FIX IT. *TR

NHTSA ODI 10917194

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MALFUNCTION WAS DUE TO THE FUEL TANK AND FUEL PUMP, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

NHTSA ODI 10916515

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT HAD THE CLUTCH REPLACED ON THE VEHICLE, BUT IT CONTINUED TO JERK EACH TIME THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 12/20/16*LJ

NHTSA ODI 10916569