What 3,789 owners told NHTSA about the 2012 Ford Focus RS

AUDIO CONTROL MODULE(RADIO) IT DOES NOT WORK. IT HAS NOTHING BUT STATIC NOISES COMING OUT AND THE CAR IS ONLY 5 YEARS OLD. THIS AFFECTS WHAT IS WRONG AND THERE IS THOUSANDS OF COMPLAINTS. TO GET IT FIXED IT WILL COST OVER $800 TO FIX IT. IF YOU LOOK THE RADIOS HAVE BEEN BAD IN FOCUS,FEISTA,FUSION & TAURUS FROM 2008 TO 2013. FORD KNOWS ABOUT THIS PROBLEM AND NOW THE CONSUMER HAS TO PAY FOR IT. SINCE IT IS ELECTRICAL IT COULD EFFECT OTHER PARTS OF THE SYSTEM. THEY TOLD US TO PUT AN AFTER MARKET RADIO SYSTEM IN AND THAT WILL STILL COST OVER $700. I AM LIFE TIME FORD BUYER AND NOW I FILL DUPED FROM THEM.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE CONTACT WAS NOT ABLE TO GET THE RECALL REMEDIED DUE TO LACK OF COMMUNICATION BY THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER AND WAS INFORMED THAT THEY WOULD CALL THE CONTACT BACK WITH AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE DEALER WOULD GET BACK IN TOUCH WITH THE CONTACT; HOWEVER, TOO MUCH TIME HAD LAPSED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE WITH THE TRANSMISSION CLUTCH. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIVE TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE INDEPENDENTLY REVERSED WHILE BEING OPERATED IN THE DRIVE GEAR. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

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2012 FORD FOCUS STANDARD TRANSMISSION ORIGINAL OWNER EXPERIENCED POWER LOSS 3X ON HIGHWAY IN 6 YEARS. VEHICLE WOULD LOSE POWER ON HIGHWAY AND COULD NOT ACCELERATE PAST 65MPH GAS PEDAL TO FLOOR..NO WARNING LIGHTS ON DASH SLOW ACCELERATION IN ANY GEAR WITH SLIGHT STUTTER. WHEN I PULL OVER TURN OFF FOR 5 MINUTES THEN START AGAIN PROBLEM GOES AWAY.YOU TUBE SEARCH SHOWS MULTIPLE FORD FOCUS OWNERS SAME ISSUE. CHECKED WITH FORD..TOLD ME THEY HAD SOFTWARE UPDATE BUT MY VEHICLE NOT IN LIST FOR UPGRADE AS IT IS NOT AFFECTED.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE STEERING WHEEL SEIZED AND WAS UNABLE TO MOVE. ONCE THE VEHICLE WAS SHUT OFF AND RESTARTED, THE VEHICLE WAS DRIVEABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 92,000. UPDATED 07/12/17*LJ *CN

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POWER STEERING WENT OUT

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CAR WAS PARKED. STARTED THE CAR AND PUT IT IN REVERSE TO PULL OUT OF PARKING SPOT. THE CAR ROLLED FORWARD, THE STEERING LOCKED AND ALL BRAKES BECAME DISABLED. HAD TO OPEN DOOR AND ROLL OUT OF THE MOVING CAR BECAUSE IT WAS HEADED FOR A LAKE. THE GROUND FLATTENED OUT AND CAR STOPPED.. STARTED CAR AND EVERYTHING WORKED NORMALLY. IN ADDITION, IT WILL ROLL BACKWARDS WHILE IN DRIVE ON A VERY SLIGHT INCLINE. THIS CAR IS DANGEROUS. FORD: DO THE RIGHT THING BEFORE SOMEONE IS KILLED.

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1 THE POWER STEERING STOPS WORKING AND HARD TO STEER 2. THE TRANSMISSION SHUTTERS AFTER GETTING IT REPAIRED FOR THE THIRD TIME

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WHILE DRIVING ON THE HIGHWAY MY FOCUS BEGAN STALLING OUT VERY ABRUPTLY. I WAS AS IF I WAS SLAMMING ON MY BRAKES WHILE CRUISING ON THE HIGHWAY WITH NO NOTIFICATION THAT IT WAS ABOUT TO HAPPEN. THIS HAPPENED MANY TIMES AND THE CAR WOULD SOMETIMES STALL COMPLETELY OR JUST KEEP MOVING. WHILE IDLING AT A STOP THE RPMS WOULD FLUCTUATE RAPIDLY THEN THE CAR WOULD STALL OUT. I BOUGHT THIS CAR AT 57K MILES AND AT 65K IT WAS DIAGNOSED AS THE FUEL PUMP WHICH WAS REPLACED. NOW AT 77K MILES I AM EXPERIENCING THE SAME SYMPTOMS AND THEY ARE VERY DANGEROUS ESPECIALLY ON THE HIGHWAY. THE MANUFACTURERS PUMP IS CLEARLY FAULTY AND IT'S COSTING ME ANOTHER $600 TO REPLACE FOR THE SECOND TIME. I HAVE SEEN MANY OTHERS WITH THIS SAME ISSUE AND I'M HOPING TO SEE A RECALL ON SOMETHING THIS DANGEROUS.

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ON 10/23/2015 AT 51,289 MILES, I TOOK THE CAR IN BECAUSE THE CAR INTERMITTERLY WOULD NOT START & WHEN TAKING OFF FROM 1ST TO 2ND GEAR, IT WAS JERKY. I WOULD HAVE TO LET OFF THE GAS. I ALSO EXPERIENCED A RUBBING & SCRAPING SOUND THAT I FOUND OUT IS WHAT THEY SAID WAS THE TRANSMISSION CLUTCH SHUDDERING. THE CLUTCH & TCM (TRANSMISSION CONTROL MODULE) WERE REPLACED UNDER THE FORD TECHNICAL SERVICE BULLETINS TSB15-0120 & TSB-15-0121. ON 10/12/2016 AT 71,906 MILES, I TOOK THE CAR BACK INTO THE SAME LOCAL FORD DEALER FOR SHUDDERING AGAIN. THEY REPLACED THE CLUTCH AGAIN & REPROGRAMMED THE PCM/TCM & PREFORMED AN ADAPTIVE LEARN PROCEDURE. I STILL EXPERIENCE A GRINDING SOUND MAINLY WHILE TURNING, BUT HAVE BEEN ASSURED THAT IT IS NORMAL & NOT AN ISSUE. MY MOST RECENT ISSUE IS MY AIRBAG LIGHT CAME ON STATIONARY (NO FLASHING). I CURRENTLY HAVE LESS THAN 80,000 MILE ON THE CAR. I TOOK IT INTO MY LOCAL FORD DEALER & THE CAR GAVE CODE DTC B00C2-11-OCSM (RIGHT FRONT SEATBELT RETRACTOR ASSEMBLY SHORTED). IT WILL COST OVER $700 TO REPLACE!!! I WAS TOLD IF I AM IN AN ACCIDENT WHERE THE AIRBAGS NEED TO DEPLOY, THEY WILL NOT DEPLOY......NONE OF THEM! LESS IMPORTANT PROBLEMS I'VE EXPERIENCED IS THE MANUAL LUMBAR IN THE DRIVER SEAT BROKE & THE "BEAUTY RING" AROUND THE HEADLIGHT SWITCH CRACKED. FORD DOES NOT SELL JUST THAT PIECE. YOU HAVE TO BUY THE WHOLE COVER THAT ALSO GOES AROUND THE AIR VENT RIGHT ABOVE IT EVEN THOUGH THEY ARE SEPARATE PIECES CLIPPED TOGETHER, WHICH IS $45.

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I HAVE HAD THE CAR BACK TO THE DEALER TWICE FOR IT STUDDERING AND NOT SHIFTING RIGHT. IT HAS STILL SHUDDERED ONCE IN A WHILE WHILE GOING FORWARD COASTING AND TURNING BUT NOT AS BAD AS WHEN I TOOK IT IN. I LOVE MY FOCUS BUT AM SO UPSET THAT IT NOW HAS A MAJOR TRANSMISSION PROBLEM THAT MAY NOT BE COVERED UNDER MY EXTENDED WARRANTY. I DON'T HAVE THAT KIND OF MONEY AND I TAKE GOOD CARE OF MY CAR, GETTING OIL CHANGES ECT WHEN DUE. GANLEY FORD IN BARBERTON NOW HAS IT AND IS TAKING IT APART TO SEE WHAT THE ISSUE IS. SHOULD NOT HAPPEN ON A CAR THIS NEW. IT STARTED MAKING A LOUD NOISE WHEN PUSHING ON THE GAS AND DRIVING AT ABOUT 40-50MPH. THE NOISE WAS LOUD LIKE A RACE CAR, VIBRATION NOISE. I TOOK IT IN TO FORD THE FOLLOWING DAY AND WAS TOLD IT WAS NOT SAFE TO DRIVE. I MOSTLY DRIVE ON STREET, NOT ON THE HIGHWAY. IT WAS IN DRIVE GOING FORWARD THAT THE NOISE ISSUE OCCURED, GETTING LOUDER THE WARMER THE CAR WAS.

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I'M CURRENTLY ON MY 4TH POWERSHIFT TRANSMISSION. I GET A NEW ONE INSTALLED YEARLY DUE TO UNSAFE DRIVING HAZARDS IT CAUSES. JERKING, HESITATION, ROLLING BACKWARDS ON SLIGHT INCLINES. SEVERAL TIMES WHILE DRIVING AT HIGHWAY SPEEDS THE POWERSHIFT TRANSMISSION SLIPPED OUT OF GEAR AND I HAD NO SPEED CONTROL. VERY SCARY! FORD KEEPS INSTALLING A NEW TRANSMISSION BUT, IT NEVER FIXES THE PROBLEM. THEY DID INCREASE MY WARRANTY TO 100,000 MILES. I INTENDED TO KEEP THIS CAR FOR MY TEENAGE DAUGHTER WHEN SHE STARTS TO DRIVE BUT, I WOULD NEVER TRUST HER LIFE WITH THIS CAR. I CAN'T TRADE IT IN BECAUSE ALL DEALERS KNOW THIS CAR IS A LEMON.

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MY PASSENGER SIDE WINDOW STARTED HAVING ISSUES WITH NOT WANTING TO GO BACK UP AFTER BEING ROLLED DOWN. THEN BOTH OF MY REAR WINDOWS & MY DRIVERS SIDE DOOR STARTED DOING THE SAME THING AND NOW NEITHER OF MY FRONT WINDOWS WILL ROLL DOWN AT ALL. THIS STARTED JUST AFTER MY WARRANTY EXPIRED AND MAKES NO SENSE CONSIDERING IT IS GARAGE KEPT AND DRIVEN BY 1 PERSON. I HARDLY EVER USED ANY OTHER WINDOW BESIDE THE DRIVER SIDE WINDOW SO IT MAKES NO SENSE THAT ALL THE OTHER WINDOWS HAVE HAD ISSUES WITH NOT WANTING TO WORK PROPERLY BEFORE THE DRIVERS SIDE DID. ALSO MY CAR HAS HAD A RECALL ON IT FOR ALMOST 2 YEARS AND THEY STILL SAY THE PART IS UNAVAILABLE AS OF TODAY. I AM WORRIED FOR MY SAFETY WITH THE RECALL AND ALSO WONDERING IF THAT ISSUE DOESN'T HAVE SOMETHING TO DO WITH MY WINDOWS WORKING & NOT WORKING SPORADICALLY

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2012 FORD FOCUS SE 65K MILES: AUTOMATIC TRANSMISSION STOPS SUDDENLY LOOSING POWER AND CAN CAUSE AN ACCIDENT WHEN YOU GO ON THE HIGHWAY OR ON BUSY STREET. SHIFT GEAR GET LOST AND SPEED, VELOCITY AND ACCELERATION DECREASE. WHEEL BEARINGS MAKE A LOT OF NOISE ON THE REAR TIRES LIKE IF THEY GOING TO FLY OUT OF THE CAR. RADIATOR HAVE A HAIR LINE CRACK SO IS LEAKING COOLANT. NOTE: THE CAR IS WELL MAINTAINED AND HAVE ALL MAINTENANCE MADE ON TIME. NO ABUSIVE DRIVING. WHAT HAPPEN FORD???😡 NO QUALITY AT ALL!!!

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE EXITING FROM THE DRIVEWAY, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE R AND R STEERING RACK AND STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,703. ..UPDATED 06/08/17 *BF

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SHUTTERING TRANSMISSION - BROUGHT IN TO FORD TO HAVE SERVICED BECAUSE THERE WAS AN EXTENDED WARRANTY OFFERED BUT MY CAR HAD ALREADY PASSED THE MILAGE LIMIT. I HAD GONE IN PREVIOUSLY COMPLAINING ABOUT THE SHUTTER AND WAS INFORMED IT WAS BECAUSE OF THE TYPE OF TRANSMISSION IT WAS. NOW THAT THERE IS AN ACTUAL PROBLEM WITH THE TRANSMISSION I NOW NO LONGER QUALITY FOR THE EXTENDED WARRANTY BECAUSE IT WAS NOT DISCOVERED UNTIL I PASSED 100,000 KM

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/31/17*LJ *AS

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT RETRACTED PROPERLY, BUT FAILED TO LOCK TO SECURE THE DRIVER. THE VEHICLE WAS TAKEN TO A DEALER AND THE SEAT BELT BUCKLE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT PROVIDED NO SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE REAR DRIVER'S SIDE DOOR OPENED INDEPENDENTLY AS THE VEHICLE MADE A BEEPING SOUND AND THE VEHICLE'S INTERIOR LIGHTS ILLUMINATED. THE PARKING BRAKE ALSO ENGAGED AND DISENGAGED INDEPENDENTLY SEVERAL TIMES. THE FAILURE RECURRED SEVERAL TIMES AS THE CONTACT CONTINUED TO DRIVE HOME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). ALTHOUGH VIN TOOL STATED PARTS NOT AVAILABLE, THE DEALER STATED THAT THE PARTS WERE AVAILABLE AND THAT THE VEHICLE WOULD BE REPAIRED THE SAME DAY. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED EXTENSIVELY AND ALSO THAT THE SPEED FAILED TO INCREASE OVER 20 MPH EACH TIME THE FAILURE OCCURRED. THE DEALER REPLACED THE TRANSMISSION MODULE BUT THE FAILURE PERSISTED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE DEALER WAS NOTIFIED THAT THE RECALL NOTICE WAS RECEIVED. IN ADDITION, THE MANUFACTURER HAD BEEN UNABLE TO SUPPLY THE PART AND THE REMEDY FOR THE RECALL REPAIR FOR AN EXTENDED PERIOD OF TIME. THE CONTACT EXPERIENCED THE FAILURE OF THE DRIVERS DOOR LATCH FAILING TO UNLOCK AND WAS UNABLE TO EXIT THE VEHICLE FROM THE DRIVERS SIDE DOOR. THE LATCHES FAILED TO FUNCTION PROPERLY FOR THE DOORS FROM THE INTERIOR AND EXTERIOR. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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VEHICLE WAS STATIONARY WHEN I TURNED THE CAR ON. STEERING COLUMN LOCKED UP AND THE CAR STARTED BEEPING AND PRESENTED THE WARNING "SYSTEM CHECK STEERING ASSIST FAULT SERVICE REQUIRED." THIS ONLY HAPPENS WHEN THE VEHICLE IS STATIONARY AND NOT IN MOTION. IN ORDER TO STOP THE ABOVE ISSUE, I HAD TO TURN THE CAR OFF AND BACK ON AND THEN THE STEERING WOULD UNLOCK.

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HAVING PROBLEMS MAINTAINING SPEED ! WHEN I EXCELERATED IT DOESN'T WANT TO PICK UP SPEED THEN SUDDENLY IT PICKS UP SPEED AFTER PRESSING THE PEDAL TO THE FLOOR. VERY DANGEROUS. I SAW THIS VERY SAME COMPLAINT FROM ANOTHER FOCUS OWNER DATED IN MARCH 2016 . VERY SCARY!

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POWER STEERING ASSIST FAILURE. DROVE TO WORK FINE, 8 HOURS LATER CAME OUT TO GO HOME AND THE POWER STEERING WOULD NOT WORK. TURNED OFF THE CAR AND ALL ELECTRONICS IN HOPES IT WAS JUST A BOOT ERROR WITH NO SUCCESS. THE ERROR WAS "POWER STEERING ASSIST FAILURE." HAD TO HAVE CAR TOWED DUE TO IT NOT BEING HIGHWAY SAFE. RECALLS FOR POWER STEERING ON OTHER MODELS AFTER FAILURE.

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FORD IS A MANUFACTURER THAT NEEDS TO BE UNDER A MICROSCOPE. THIS IS THE SECOND FOR VEHICLE I OWN THAT OPENS A DOOR ON US WHILE DRIVING.

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2012 FORD FUSION. CONSUMER WRITES IN REGARDS TO POWER STEERING FAILURE AFTER POWER STEERING MODULE RECALL NOTICE 15V-340 REPROGRAMMING/REPAIRS. *SMD THE CONSUMER REQUESTED A STATUS UPDATE. UPDATED 04/07/2017*JS THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER THE RECALL. THE SOFTWARE WAS REPROGRAMMED BUT, THE POWER STEERING FAILED 6 MONTHS LATER. THE CONSUMER WOULD LIKE THE VEHICLE TO BE REPAIRED UNDER THE RECALL. 05/24/2017 *JS THE CONSUMER STATED THE POWER STEERING COMPLETELY FAILED. UPDATED 08/4/2017*JS *JS

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