What 3,789 owners told NHTSA about the 2012 Ford Focus RS

ELECTICAL POWER STERRING MALFUNCTION. POWER STERRING FAILED WHILE DRIVING ON HIGHWAY. WAS ABLE TO STOP. BUT COULDN'T TURN STERRING WHEEL.

NHTSA ODI 10992999

CAR GIVES A CODE THAT STEERING ASSIST HAS FAILED WHEN STARTING CAR. SOMETIMES WOULD RESET IF KEY TURNED OFF AND TURNED BACK ON. THIS STARTED WHILE UNDER WARRANTY BUT FORD'S TECHS CLAIMED THERE WAS NO PROBLEM, DESPITE TECHNICAL SERVICE BULLETINS ON THE PROBLEM. CAR WILL START, BUT WON'T STEER. PROBLEM WAS BROUGHT TO ATTENTION OF FORD DEALER WHEN CAR WAS STILL UNDER WARRANTY, BUT THEY HAVE IGNORED THE PROBLEM.

NHTSA ODI 10993029

WHEN TAKING OFF FROM A DEAD STOP THERE IS A SLIGHT SHUTTER FEELING. I PROCEDED TO GOOGLE THIS ISSUE AND ITS A VERY COMMON ISSUE WITH THESE CARS. DONT UNDERSTAND WHY THERE IS NOT A RECALL. THE DEALERSHP TOLD ME ITS A BAD CLUTCH IN THE AUTOMATIC TRANSMISSION. WHY WOULD THAT BE THE CONSUMERS FAULT? I HAVE A RECEIPT FROM THEM STATING THAT WITH A CHARGE OF 50.00 I HAD TO PAY ALSO.

NHTSA ODI 10992634

I WAS DRIVING THE VEHICLE ON THE HIGHWAY AND SUDDENLY THE TRANSMISSION FAILED AND THE CAR SPEED DROPPED SUDDENLY FROM 70 M/H TO 30 M/H. THE CAR BEHIND ME ALMOST HIT ME.MY KIDS AND I WERE VERY CLOSE TO DIE. CALLED FORD AND TOLD ME THERE IS A RECALL ON THE TRANSMISSION. TOOK IT TO THE DEALERSHIP AND THEY SAID MY CAR IS COVERED BY THE EXTENDED WARRANTY BUT THEY DON'T FIX IT BECAUSE IT'S A SALVAGE TITLE. THEY SAID THIS RECALL PROGRAM DOESN'T FIX SALVAGED VEHICLES. FEW WEEKS BEFORE THEY FIXED THE DOOR LATCH BECAUSE THERE WAS A RECALL ON IT. THEY NEVER MENTIONED SALVAGED VEHICLES. WHAT SALVAGE TITLE HAS TO DO WITH THE TRANSMISSION. I UNDERSTAND IF THE CAR WAS HIT AT THE TRANSMISSION SITE, THEN YOU DON'T HAVE TO FIX IT. HOWEVER, IF A CAR WAS HIT AT THE DOOR OR HAD HAIL DAMAGES AND THE INSURANCE COMPANY CHANGED THE TITLE TO SALVAGE, WHY DON'T YOU FIX THE TRANSMISSION? FORD PEOPLE DON'T CARE IF I OR MY FAMILY DIE ON THE ROAD BECAUSE OF THEIR FAULT. ALL WHAT THEY CARE ABOUT IS TO SAVE FEW DOLLARS. PLEASE INVESTIGATE THIS ISSUE AND SEE HOW THEY CAN PUT UNREALISTIC TERMS FOR THE RECALL. HOW COME THE COMPANY MAKES FATAL MISTAKES AND THEY STILL PUT THEIR RULES WHAT TO FIX AND WHAT NOT TO FIX. I'M ASKING YOU TO INVESTIGATE THIS RECALL PROGRAM. I'M ASKING YOU TO WATCH THE RECALL PROGRAM AND MAKE SURE THAT THESE COMPANIES ARE MAKING VEHICLES TO TAKE US PLACES NOT TO TAKE US TO HELL.

NHTSA ODI 10992635

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WITHIN TWO WEEKS OF PURCHASING THE VEHICLE, IT FAILED TO START AND THE KEY WAS NOT RECOGNIZED IN THE IGNITION. ALSO, THE 6 SPEED AUTOMATIC TRANSMISSION FAILED TO SHIFT APPROPRIATELY AND THE CONTACT HAD TO TURN THE VEHICLE OFF AND BACK ON DUE TO THE FAILURE. THERE WAS ALSO A SUDDEN LOSS OF EPS AND THE STEERING ASSIST FAULT WARNING INDICATOR FLASHED. THE VEHICLE BECAME DIFFICULT TO STEER INTERMITTENTLY. THE DEALER (DAVE KNAPP FORD LINCOLN, 500 WAGNER AVE, GREENVILLE, OH 45331, (800) 717-3673) WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND TWO MANUFACTURER SERVICE CAMPAIGNS (TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL - 14M01, TRANSMISSION CONTROL MODULE EXTENDED COVERAGE). THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/03/17*LJ

NHTSA ODI 10992644

THE CAR WOULD GET SHAKY AT TIMES WHEN DRIVING, AND THEN YESTERDAY, IT WOULDN'T GO INTO REVERSE. LATER, I TRIED TO START IT, AND IT WOULDN'T START. I DISCONNECTED THE BATTERY AND RECONNECTED IT, THEN THE CAR STARTED AND WENT INTO REVERSE. LATER, IT WENT INTO REVERSE, AND THEN IT WOULDN'T GO INTO DRIVE. IT HAS AN AUTOMATIC TRANSMISSION. I TOOK IT IN AND WAS TOLD IT NEEDS A WHOLE NEW TRANSMISSION. APPARENTLY THIS IS A COMMON PROBLEM WITH THESE VEHICLES. THE VEHICLE WAS NOT IN MOTION WHEN THIS HAPPENED.

NHTSA ODI 10992223

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE BEING OPERATED, THE VEHICLE EXPERIENCED COMPLETE LOSS OF POWER THE VEHICLE WAS TOWED TO THE ROBIN FORD DEALER WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE, FUEL PUMP, AND FUEL TANK WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000. UPDATED 07/18/17*LJ UPDATED 10/17/2017*JS

NHTSA ODI 10992296

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO EXIT THE VEHICLE FROM THE FRONT PASSENGER SEAT, THE SEAT BELT LOCKED AND DID NOT UNLATCH. THE CONTACT CALLED FOR ASSISTANCE TO FORCE THE SEAT BELT TO UNLATCH. THE CONTACT REPORTED THE FAILURE TO AN UNKNOWN DEALER IN FORT MYERS, FLORIDA, BUT THE DEALER DID NOT RETURN THE CALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE FAILURE RECURRED SEVERAL TIMES, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 17,000. ...UPDATED 10/23/17 *BF *JS

NHTSA ODI 10991656

I WENT TO GET MY OIL CHANGED SOMEPLACE OTHER THAN MY FORD DEALERSHIP AND SINCE, THE CAR HAS BEEN RUNNING ODDLY. MOSTLY ISSUES WITH ACCELERATING AFTER SITTING AT A RED LIGHT ON ROADS WHERE THE SPEED IS ANYWHERE FROM 35 TO 45 MPH. IT DOESN'T HAPPEN ALL THE TIME, BUT I NOTICED IT ABOUT A WEEK AFTER THE OIL CHANGE. THE OTHER ISSUE, THAT IS MORE CAUSE FOR ALARM, IS THAT THE DOORS WILL NOT CLOSE COMPLETELY. FIRST IT WAS THE PASSENGER FRONT DOOR, THEN THE PASSENGER REAR DOOR AND FINALLY THE DRIVER REAR DOOR. ALL WHILE STATIONARY, THANK GOODNESS. SINCE THEN, ALL BUT THE DRIVER'S SIDE FRONT DOOR HAVE BEEN SECURED WITH BUNGEE CORDS FOR THE LAST FEW WEEKS, BECAUSE I DID NOT HAVE THE FUNDS TO REPLACE THE DOOR LATCHES. ONE OF WHICH HAD BEEN REPLACED ONLY LAST YEAR AND COST ME NEARLY $500 BECAUSE THE PART HADN'T BEEN ON RECALL! I THEN FOUND OUT TODAY THAT THERE IS A RECALL ON SAID PARTS THAT BEGAN IN JANUARY 2017 BUT I HAVE YET TO BE NOTIFIED BY MY DEALERSHIP! I ONLY NOTICED BECAUSE I WANTED TO SEE -IF- THERE HAD BEEN A RECALL DUE TO HEARING ABOUT A FEW OTHER PEOPLE HAVING THIS SAME TYPE OF ISSUE. SEE PHOTOS OF BUNGEE CORDED DOORS. THIS IS EXTREMELY DANGEROUS AND THOSE WHO OWN THIS SAME MODEL OF CAR SHOULD BE NOTIFIED IMMEDIATELY OF A RECALL, NOT WHEN PARTS ARE AVAILABLE. I WOULD NEVER HAVE KNOWN HAD I NOT THOUGHT OF DOING MY OWN RESEARCH. I MAY NEVER HAD KNOWN IF I WAS WAITING ON MY DEALERSHIP TO NOTIFY ME... I MAY HAVE BEEN SERIOUSLY INJURED OR WORSE IF I HAD WAITED ON THEM.

NHTSA ODI 10991711

SEAT BELT GETS AND REMAINS WET AFTER RAIN AND DOES NOT RETRACT PROPERLY OR PROVIDE TENSION FOR PROPER RESTRAINT.

NHTSA ODI 10986296

2012 FORD FOCUS FUEL GAUGE READING ERRATIC, SPECIFICALLY INDICATING FULL WHEN NEAR EMPTY. THIS PROBLEM IS ACCOMPANIED BY EMISSIONS CHECK ENGINE CODES P144A. THIS PROBLEM IS IDENTIFIED IN TSBS AS EARLY AS 2013 AS AN "EVAP PURGE VALVE" FAILURE WHICH CAUSES FUEL TANK COLLAPSE. FALSE FUEL LEVEL INDICATION MAY CAUSE DRIVERS TO RUN OUT OF FUEL AND BECOME STRANDED. DEALER ADVISES FUEL TANK HAS COLLAPSED AND REQUIRES FUEL PUMP, FUEL TANK, CANISTER AND SOLENOID REPLACEMENT IMMEDIATELY DUE TO RISK OF CAR STALLING OUT AND/OR RUNNING OUT OF GAS UNEXPECTEDLY. WHEN FUEL TANK IS FULL JUST AFTER FILLING UP, CAR REQUIRES MULTIPLE ATTEMPTS TO START. MILEAGE AT FAILURE: 83000. THIS APPEARS TO BE A VERY COMMON PROBLEM FOR 2012 FORD FOCUS. FORD RECOGNIZES THE FAILURE OF THE PLASTIC GAS TANK SUCH THAT THE REPLACEMENT GAS TANK IS A DIFFERENT GAS TANK WHICH IS NOT PLASTIC, THEREFORE PASSING ON THE VERY EXPENSIVE COST ($2,000) OF THE DESIGN MISTAKE TO THE CUSTOMER. THIS IS NOT A NORMAL WEAR AND TEAR COST OF OWNERSHIP PROBLEM! THIS WAS RECALLED ON THE FORD FUSION, IT SHOULD BE RECALLED ON THE FOCUS AS WELL.

NHTSA ODI 10986315

POWER STEERING FAILURE AT 83,320 MI. IT FAILED WHILE STARTING THE CAR. THE POWER STEERING FAILURE LIGHT/WARNING CAME ON.

NHTSA ODI 10986341

AIRBAG FAILED TO DEPLOY OR EXPLODED SENDING YELLOW GAS INTO THE AIR ON IMPACT OF WRECK AS [XXX] WAS HIT BY ANOTHER VEHICLE. RESULTING IN TOTAL LOSE OF VEHICLE [XXX] HOSPITALIZED. DAMAGE TO HIS NECK SMASHED SHOULDER. HE HAS PICTURES AND DOCUMENTATION OF INJURY, POLICE RECORDS AND HOSPITAL RECORDS. 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10990455

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER ASSIST INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE DEALER DIAGNOSED THAT THE STEERING RACK FAILED. THE VEHICLE WAS REPAIRED AND THE STEERING RACK WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 59,000.

NHTSA ODI 10986120

THE LUG NUTS ARE SWELLING AND SEPARATING. BECAUSE THEY ARE TWO PART CHROME COVERED. FOR THIS CAR, THE LUGNUTS ARE CUSTOM. IF THEY ARE PLACED BY STANDARD LUG NUTS, THEN THE WHEEL COVER CANNOT STAY ON. THE TWO PART CHROME LUG NUT IS NOT CARRIED AS A STOCK ITEM IN A DEALERSHIP. TIRES CANNOT BE REMOVED BY STANDARD LUG WRENCH, BECAUSE THE LUGNUT IS NOT A STANDARD SIZE. THE LUG NUT MUST BE CUT OFF. THEREFORE IF A TIRE BECOMES FLAT ON THE ROAD, IT MUST BE TOWED INTO A DEALERSHIP AND NOT FIXED AT ANY OTHER PLACE. I WAS TOLD THAT IT COULD TAKE OVER A WEEK TO GET A LUG NUT IN WITH A GREATLY INCREASED PRICE OF OVER $20 INSTEAD OF A STANDARD LUG NUT COST OF $4. RECEIVED THE FOLLOWING FROM THE DEALERSHIP GARY CROSSLEY: DEAR THOMAS, DURING YOUR RECENT VISIT, WE RECOMMENDED THE FOLLOWING IMPORTANT SERVICE(S):' 'TIRES REQUIRE IMMEDIATE REPLACEMENT. AT QUICK LANE AT GARY CROSSLEY FORD, OUR FACTORY-TRAINED TECHNICIANS CAN PROVIDE THIS SERVICE WHILE YOU WAIT. AND THERE'S NO APPOINTMENT NECESSARY ' SIMPLY EXCELLENT SERVICE AT YOUR CONVENIENCE. STOP IN TODAY! SINCERELY, YOUR QUICK LANE SERVICE TEAM

NHTSA ODI 10986273

ON APRIL 22 , 2017 WHILE MY DAUGHTER AND HER 5 YEARS OLD CHILD WAS DRIVING FROM A CHEERLEADER MEET IN MARYLAND TO STERLING VIRGINIA, SHE STOPPED TO RETRIEVED A SNACK PACK OUT OF THE TRUNK, WHEN SHE GOT BACK IN AND STARTED THE VEHICLE THE VEHICLE STEERING SEIZED UP AND THE LIGHT CAME ON SHE WAS LUCKILY ABLE TO MANEUVER THE VEHICLE BACK TO STERLING VA GOONS DEALERSHIP . THE VEHICLE AS BEEN AT THE DEALERSHIP FOR 25 DAYS; FORD MOTOR CO OFFERED AN X-PIN TO PURCHASE A NEW VEHICLE WHICH THEY TRIED TO INTIMIDATE MY DAUGHTER INTO BUYING. THE VEHICLE IS IN MY NAME AND I HAVE SINCE RETIRED AND LIVE IN FL . THE VEHICLE IS AT KOONS FORD VERY ARROGANT BUNCH AND TODAY I RECEIVED A CALL THAT THEY WANTED THEIR LOANER BACK AND THAT FOR ME TO MAKE A DECISION RIGHT AWAY AND AUTHORIZED THE PAYMENTS FOR REPAIR HE DID NOT OFFER ANY COUPONS OR BREAKDOWN OF THE SAME. I TOLD HIM TO CALL ME BACK AND THAT'S WHERE IT IS NOW. FORD KNOW VERY WELL THAT THERE IS A PROBLEM WITH THE VEHICLE STEERING SYSTEM AND ARE PLAYING GAMES WITH PEOPLE LIVES. PLEASE ADDRESS MY NAME IS [XXX] THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10986030

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE AT A STOP LIGHT, THE VEHICLE JERKED VIOLENTLY AND THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN REPAIRED FIVE TIMES PER THE SAME RECALL FOR THE CLUTCH PACK ASSEMBLY FAILURE. THE VEHICLE WAS NOT REPAIRED THIS TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE RECALL INFORMATION WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

NHTSA ODI 10985798

CAR WILL SPORADICALLY AND INTERMITTENTLY NOT TURN OVER WHEN KEY IS IN IGNITION. BATTERY IS NOT FAULTY. ALTERNATOR IS NOT FAULTY. WIRING IS NOT FAULTY. ALL HAVE BEEN TESTED. FROM WHAT I HAVE EXPERIENCED THIS HAPPENS WHEN THE CAR'S INTERNAL SOFTWARE (OR MORE SPECIFICALLY TRANSMISSION CONTROL MODULE) DOES NOT RECOGNIZE IS IN PARK THEREBY PREVENTING THE VEHICLE FROM STARTING. THIS SOMETIMES PREVENTS THE VEHICLE FROM BEING STARTED FROM ANYWHERE OF 30 SECONDS TO AT AN EXTREME INSTANCE NEARLY 45 MINUTES. OFTEN TIMES, THE ONLY WAY TO START THE CAR IN THESE INSTANCES IS TO KEEP THE FOOT ON THE BRAKE, MOVE THE SHIFTER INTO NEUTRAL AND WAIT (FOR PREVIOUSLY MENTIONED TIMES) UNTIL THE DASHBOARD INDICATES THAT IT RECOGNIZES THE CAR IS IN NEUTRAL. (WHEN THIS OCCURS, WHEN SHIFTER IS FIRST MOVED TO NEUTRAL NO GEAR APPEARS TO BE HIGHLIGHTED IN DASHBOARD)

NHTSA ODI 10985866

WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST MALFUNCTION INDICATOR LIGHT WAS ILLUMINATED. THE STEERING WHEEL SEIZED AND WAS UNABLE TO BE MANEUVERED. ONCE THE VEHICLE WAS SHUT OFF AND RESTARTED, THE VEHICLE WAS DRIVEABLE. HOWEVER, THIS HAS BEEN AN ONGOING REOCCURRENCE. EACH TIME THE VEHICLE IS SHUT OFF AND RESTARTED IT SEEMS TO BE RESOLVED AND DRIVEABLE. VEHICLE WAS TAKEN TO MECHANIC, NO ISSUES COULD BE DIAGNOSED AT THAT TIME. OWNER CALLED TO CHECK FOR ANY OPEN RECALLS UNDER VEHICLE VIN SEARCH, BUT NO RECALLS APPLY TO THIS ONGOING STEERING PROBLEM.

NHTSA ODI 10985055

AIR BAG LIGHT WONT GO OFF TOOK TO DEALER CHARGING 110.00 TO CHECK IT SEEN MANY COMPLAINTS ABOUT THIS.

NHTSA ODI 10984832

WHILE BACKING OUT OF DRIVEWAY POWER STEERING FAILED. COULD NOT REGAIN POWER STEERING UNTIL VEHICLE WAS TURNED OFF AND THEN RESTARTED

NHTSA ODI 10984878

I AM RECEIVING "ELECTRIC POWER STEERING ASSIST SYSTEM" ERROR MESSAGES AS MY POWER STEERING COMPLETELY DISAPPEARS. FORTUNATELY, EACH TIME IT HAS BEEN WHEN I FIRST START MY VEHICLE AND PREPARE TO MOVE. ACCORDING TO WHAT I HAVE READ, FORD HAS BEEN AWARE OF THIS ISSUE, BUT I HAVE NEVER BEEN NOTIFIED. I HAVE LESS THAN 50,000 MILES ON MY CAR AND THIS IS JUST ANOTHER IN AN ONGOING "RECALL" SITUATIONS. I HAVE HAD STARTER ISSUES, RECALL 15B22 TRANSMISSION CONTROL MODULE, SILENT RECALL FOR SEAL LEAK, CAR REVVING WHILE DRIVING DOWN THE HIGHWAY AND PERIODIC DISPLAY DISAPPEARANCE. I AM VERY DISAPPOINTED AS I LOVE THE WAY THE CAR HANDLES AND I GET 40+ MPG ON THE HIGHWAY BUT AM NOW CONCERNED ABOUT TAKING ANY TRIPS OR DRIVING ON HIGHWAYS AS I HAVE READ THIS POWER STEERING ISSUE CAN OCCUR WHILE IN MOTION. THIS LATEST ISSUE BEGAN ABOUT 2 MONTHS AGO.

NHTSA ODI 10983830

OUR FAMILY TOOK PART IN THE RECALL CAMPAIGN THAT WAS DUE TO DEFECTIVE TRANSMISSIONS FORD SOLD PREVIOUSLY. (THIS CAMPAIGN WAS NOT EASY TO DISCOVER). THE CAR WOULD STOP IN THE MIDDLE OF TRAFFIC RANDOMLY, AND STILL DOES AFTER THE DEALERSHIP APPLIED THE FIXES FORD SUGGESTED. MY MOTHER EXPERIENCED TOTAL POWER LOSS TWICE AND WAS ALMOST IN TWO ACCIDENTS BECAUSE OF THAT. (THE PROBLEM STILL PERSISTS). THERE ARE ONLY 54,000 MILES ON THE CAR AND IT IS IN GREAT PHYSICAL CONDITION.

NHTSA ODI 10983463

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000(LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10983530

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING IN THE RAIN, THE PASSENGER SIDE WINDSHIELD WIPER SUDDENLY STOPPED OPERATING. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V149000 (VISIBILITY/WIPER), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 36,000.

NHTSA ODI 10983553