What 3,789 owners told NHTSA about the 2012 Ford Focus RS

FIRST PROBLEM IS WITH THE RADIO. THIS BEGAN WHEN MY CAR HAD 37000 MILES AND THE RADIO WOULD MAKE A LOUD THUMPING SOUND. THE CAR WOULD SEEM TO SHAKE AND I DID NOT REALIZE IT WAS THE RADIO UNTIL THE OTHER ISSUES BEGAN. A LOUD SCREECHING AND POPPING STARTED WHICH WOULD COME OUT OF NOWHERE. THIS CAN CAUSE A BIG DISTURBANCE SINCE YOU ARE NOT EXPECTING IT TO HAPPEN AND IT IS EXTREMELY LOUD. EVENTUALLY THE SOUND ALWAYS OCCURRED AND EVEN AFTER TURNING THE CAR OFF IT WOULD STILL CONTINUE - DOORS OPEN AND KEYS OUT OF IGNITION. IT FINALLY STOPPED AND THERE IS NO SOUND, BUT AFTER SIX MONTHS IT STARTED MAKING THE SOUND AGAIN, AND AGAIN OUT OF NOWHERE. THIS IS EXTREMELY DISTRACTING BECAUSE THERE IS ABSOLUTELY NO SOUND COMING FROM THE RADIO, OFF OR ON AND IT WILL SUDDENLY START TO SHRIEK OR POP. IT STOPPED AGAIN, BUT I AM WAITING FOR IT TO BEGIN AGAIN. I HAVE TAKEN IT IN TO THE DEALER SEVERAL TIMES ONLY TO BE TOLD THERE IS NOTHING THAT CAN BE DONE AND THEY HAVE NOT SEEN THIS ISSUE BEFORE. MY NEXT ISSUE IS WITH THE WIPER BLADES. THIS BEGAN RECENTLY AND I HAVE AROUND 45000 MILES ON MY VEHICLE. AT FIRST THE WIPER ON THE DRIVER'S SIDE FLEW OFF WHILE IN USE. I THOUGHT THAT I HAD POSSIBLY PUT TR HE WIPES ON INCORRECTLY EVEN THOUGH IT HAD BEEN WORKING FINE FOR A MONTH OR SO. I HAD THE AUTO PARTS STORE PUT NEW BLADES ON AND AGAIN ABOUT TWO WEEKS LATER IT FLEW OFF. LUCKILY I HADN'T DRIVEN OFF AND WAS ABLE TO RETRIEVE THE WIPER AND PUT IT BACK ON THIS TIME. THREE MONTHS LATER THE DRIVERS SIDE WIPER WILL JUST STOP WORKING MIDWAY THROUGH THE WINDOW. I CAN FLIP THE WIPERS ON AND OFF SEVERAL TIMES AND IT WILL WORK FOR A SECOND, BUT CONTINUES TO GET STUCK IN THE MIDDLE OF THE WINDSHIELD. THE PASSENGERS SIDE GETS STUCK AS WELL, BUT WILL FIX ITSELF.

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MY CAR HAS BEEN GOING BACKWARD WHEN IN DRIVE AND THEN JUST WON'T GO. TODAY IT TOTALLY STOPPED MOVING WHILE DRIVING ON THE HIGHWAY. THANK GOD I WAS CLOSE TO HOME AND WAS ABLE TO PULL OVER ON THE SIDE OF THE HIGHWAY. WALKED TO THE GARAGE DOWN AROUND THE BEND AND THEY PUSHED IT OFF THE HIGHWAY AND INTO THEIR YARD. BEFORE TOTALLY STOPPING THE CAR WOULD BUCK FORWARD WHILE DRIVING THEN SLOW DOWN AND SPEED UP ON ITS OWN. NOW WON'T START OR RUN. POSSIBLY THE TRANSMISSION OR GEAR STICK

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INTERMITTANT STARTING..NEW TRANSCIEVER..KEYS REPROGRAMMED...NEW BATTERY MAU START TWO OR THREE CONSE UTIVE TIMES THEN NOTHING

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DRIVER SIDE DOOR WOULD NOT LATCH SHUT. THERE IS A RECALL ON THIS VEHICLE SINCE SEPTEMBER 2016, WHICH I HAVE NOT BEEN CONTACTED ABOUT. HOW DOES IT TAKE 2 YEARS TO GET IN CONTACT WITH A PERSON WHO BOUGHT A FORD FROM THE DEALERSHIP?

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FACTORY RADIO SYSTEM NO LONGER WORKING. BEFORE GOING COMPLETELY OUT, MADE LOUD NOISES GRADUATING FROM POPCORN POPPING SOUNDS TO THUNDERING BOOMS.

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POWER STEERING FAILURE AT 63000 MILES. RESULTING IN $2222 BILL TO REPLACE POWER STEERING GEAR ASSEMBLY. ERROR CODE "STEERING ASSIST FAULT SERVICE REQUIRED" WAS DISPLAYED 5-8 TIMES WHILE BACKING UP AT STARTUP ON PRIOR OCCASIONS. FOR ALL PRIOR OCCASIONS RESTARTING THE CAR CLEARED THE ISSUE. ON THE LAST OCCURRENCE THE ISSUE WOULD NOT CLEAR LEAVING THE CAR WITH MANUAL STEERING.

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WHILE I WAS DRIVING MY CAR THE POWER STEERING WENT OUT. I STILL COULD STEER THE CAR BUT IT WAS MORE DIFFICULT TO DO SO. I KNOW THERE WAS A RECALL ON FORD'S WITH POWER STEERING ISSUES BUT MY CAR WAS NOT INCLUDED. I HAD TO PAY THE DEALER $1790 FOR THE REPAIR. THE DEALERSHIP SAID MY YEAR CAR WAS NOT PART OF THE RECALL...SINCE IT WAS A SIMILAR ISSUE I BELIEVE IT SHOULD OF BEEN INCLUDED.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VACUUM LINE MALFUNCTIONED WHEN THE VEHICLE REACHED HALF A TANK OF FUEL. THE FAILURE RESULTED IN THE VEHICLE BEING UNABLE TO START. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED AS THE VEHICLE FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT PROVIDED.

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I WAS DRIVING AT NIGHT WHILE IT WAS RAINING I WANTED TO USE THE WIPERS TO CLEAR THE RAIN USING THE INTERMITTENT BUTTON BUT THEY WOULD NOT SHUT OFF AND THEN THE WIPER JUST STOPPED, I CAN PUT THE PASSENGER WIPER DOWN MANUAL AND THEN THE WIPER WILL CLOSE. THE WIPERS WILL NOT OPERATE NOW

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"PURGE VALVE"-MY VEHICLE WAS TAKEN INTO RED MCCOMBS FORD DUE TO A P0420 CODE WHICH IS A PROBLEM WITH THE CATALYTIC CONVERTER. BEFORE THE ENGINE LIGHT CAME ON, I HAD NOT HAD ANY PERFORMANCE ISSUES OR NOTICED ANY PROBLEMS WHILE DRIVING OR IDLING ON ANY TYPE OF ROAD. THE CAR HAS 79,479 MILES AND THE CONVERTER WOULD BE COVERED UNDER THE FACTORY WARRANTY. I WAS TOLD THAT THE CONVERTER WENT OUT BECAUSE THE PURGE VALVE GOT STUCK OPEN WHICH CAUSED SEVERE DAMAGE TO THE FUEL TANK AND FUEL PUMP AND THAT THEY WOULD NOT REPLACE THE CONVERTER UNTIL I PAID $1,900 TO GET THE OTHER PROBLEMS FIXED. I DID NOT HAVE THE MONEY TO GET THE OTHER PROBLEMS FIXED BEFORE THE FACTORY WARRANTY EXPIRED, THEREFORE I WILL NEED TO PAY AN ADDITIONAL $1,700 TO HAVE THE CONVERTER REPLACED ONCE THE WARRANTY EXPIRES. I WAS TOLD THAT THE PROBLEMS WITH MY CAR COULD CAUSE IT TO LOSE POWER AND LEAVE ME STRANDED ON THE ROAD. I AM CONCERNED THAT, OTHER THAN THE ENGINE LIGHT TURNING ON BECAUSE OF THE CONVERTER, I WOULD NOT HAVE KNOWN ANYTHING WAS WRONG WITH THE CAR UNTIL IT COULD HAVE DIED ON ME IN THE MIDDLE OF THE FREEWAY. I HAVE HAD SO MANY PROBLEMS WITH THIS VEHICLE AND BY THE LOOKS OF THE COMPLAINTS ON NHTSA, THERE WILL BE MANY MORE SERIOUS PROBLEMS TO LOOK FORWARD TO. I DO NOT FEEL SAFE IN THIS VEHICLE AND FORD HAS DONE NOTHING TO FIX THESE PROBLEMS. I AM HOPING TO SELL IT BACK TO THEM THIS WEEKEND. I WILL NEVER BY FORD AGAIN.

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STEREO WILL WORK FOR ABOUT 30 SECONDS AND THEN THERE WILL BE A LOUD POPPING AND HIGH PITCHED FREQUENCY OF STATIC, EVEN WITH RHE RADIO VOLUME ON 0 OR WITH THE RADIO OFF. COULD CAUSE A DRIVER TO SWERVE OFF THE ROAD RESULTING IN A CRASH OR A FIRE TO START FROM FAULTY WIRING.

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SINCE PURCHASED BRAND NEW IN SEPT 2011, MY FOCUS HAS HAD MAJOR TRANSMISSION ISSUES THAT HAS BEEN A NIGHTMARE TO DEAL WITH WITH FORD TO THIS DAY. MY FOCUS WAS TAKEN IN AT LEAST 5 TIMES IN THE FIRST COUPLE YEARS FOR A FAULTY CLUTCH THAT CAUSED JOLTING AND SHUDDERING AND JEERING WHILE DRIVING, CAUSING MY CAR TO SLIP IN AND OUT OF NEUTRAL ON THE ROAD, SOMETIMES NEARLY HITTING OTHER DRIVERS. IT BECAME VERY DANGEROUS. IT TOOK AT LEAST 5 VISITS FOR FORD TO REPLACE THE FIRST CLUTCH. THEY REFUSED TO ACCEPT THAT THE PART WAS FAULTY AND DID COMPUTER "UPDATES" THAT DID NOTHING TO FIX THE ISSUE. OVER THE LAST FEW YEARS, MY CAR HAS BEEN BROUGHT IN ABOUT A DOZEN MORE TIMES FOR THE SAME ISSUE AND HAS HAD A TOTAL OF 5 CLUTCH REPLACEMENTS IN 6 YEARS, AND MY CAR JUST BROKE DOWN AGAIN YESTERDAY, JUST BARELY OVER 100K MILES, WITH FORD REFUSING TO WARRANTY MY TRANSMISSION. A MESSAGE APPEARED, "TRANSMISSION MALFUNCTION SERVICE NOW" AND MY CAR COMPLETELY DIED. FORD NEVER WANTS TO TAKE RESPONSIBILITY FOR THESE TRANSMISSION ISSUES AND HAVE HASSLED ME EVERY TIME IN THE LAST 6 YEARS OVER THESE ISSUES. IT IS A HUGE SAFETY ISSUE TO KEEP DRIVING THIS CAR NEVER KNOWING WHEN THE CLUTCH IS GOING TO GIVE OUT AND CAUSE THE TRANSMISSION TO FAIL. I HAVE SUPPORTING DOCUMENTS FOR THESE CLAIMS AND CAN REQUEST ALL SERVICE RECORDS FROM FORD IF NECESSARY. I DO NOT WANT THESE DOCUMENTS MADE PUBLIC SINCE THEY CONTAIN SENSITIVE INFORMATION.

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THE RPMS ON MY VEHICLE KEPT FALLING AND CAUSING MY CAR TO STALL AND EVEN 'DIE' IN TRAFFIC. I TOOK IT TO A MECHANIC WHO TOLD ME THAT THERE WAS A PROBLEM WITH MY EVAP SENSOR, FUEL PUMP AND GAS TANK. THE SENSOR AND GAS PUMP ARE MALFUNCTIONING AND CAUSING THE PROBLEM AND SUCKING THE PLASTIC GAS TANK UP AND INTO THE PUMP CAUSING MY CAR TO DIE WHILE IN TRAFFIC. I WAS DRIVING ON A MAJOR HIGHWAY DOING 65MPH THE OTHER DAY AND THIS HAPPENED CAUSING EXTREME ANXIETY ABOUT THE POSSIBILITY OF BEING REAR ENDED BY SOMEONE NOT PAYING ATTENTION. I HAVE LOOKED THIS UP AND I AM NOT THE ONLY FOCUS OWNER WITH THIS PROBLEM. THIS PROBLEM HAS BEEN HAPPENING OFF AND ON FOR ABOUT A YEAR AND IS STARTING TO HAPPEN MOREVOFTEN AND GETTING MORE SEVERE.

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THE AUTOMATIC DUAL CLUTCH TRANSMISSION IN THIS VEHICLE HAS HAD NUMEROUS TSB'S ISSUED BECAUSE OF DEFECTS BUT NO ACTUAL RECALL. THEY EXTENDED THE WARRANTY COVERAGE ON THE TRANSMISSION BUT ONLY FOR "SPECIFICALLY TERMED" ISSUES. MY CLUTCH AND SEALS HAVE BEEN REPLACED TWICE, THE TCM HAS BEEN REPROGRAMMED 3 TIMES AND NOW THEY NOW TELL ME I NEED TO REPLACE THE "J AND K" FORKS, SNAP RING AND T/O BEARING IN THE TRANSMISSION. BUT, THEY TELL ME NONE OF THIS IS COVERED. THEY OPENED UP AND SERVICED A "SEALED" TRANSMISSION AT LEAST TWICE ALREADY AND THE CAR IS DOING THE SAME THING THAT WAS THE ORIGINAL PROBLEM, SHUDDERING, JERKING AND NO POWER BUT NOW I HAVE TO PAY. JUST GETTING IT TO THE DEALERSHIP I WAS ALMOST IN 2 ACCIDENTS BECAUSE OF THIS CARS ERRATIC ACCELERATION DRIVING BEHAVIOR.

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ELECTRICAL ISSUE WITH THE CAR WHICH IS CAUSING THE POWER STEERING TO MALFUNCTION. WHEN THIS HAPPENS, I AM UNABLE TO TURN THE STEERING WHEEL AT ALL! FORD HAS NOT ISSUED A RECALL. THERE ARE SEVERAL COMPLAINTS REGARDING THIS ISSUE THAT HAS CAUSED ACCIDENTS BECAUSE THE ISSUE HAS BEEN KNOW TO HAPPEN WHILE DRIVING. THE FORD DEALERSHIP RECOMMENDS I REPLACE THE ENTIRE STEERING SYSTEM (EPAS) TO CORRECT THE CONCERN, FOR AROUND $2,000. I CANNOT AFFORD THIS - WHY DO I HAVE TO PAY FOR AN EXTREME MISTAKE MADE BY FORD WHEN THEY CREATED THESE CARS? I AM FEARFUL THE ERROR WILL OCCUR EVERY TIME I DRIVE, AND TAKE EXTRA CAUTION ON EACH TRIP I MAKE. PLEASE HELP

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DOOR LATCH DID NOT CATCH AS WE WERE GOING HOME FROM DINNER ON SUNDAY 4-22-18 WITH MY SISTER SITTING IN THE BACK SEAT BEHIND THE DRIVER. WE LUCKILY WERE IN THE PARKING LOT OF THE RESTAURANT WHEN MY HUSBAND SAW IT WAS NOT CLOSING AS IT SHOULD. IN ORDER TO DRIVE IT HOME SAFELY WE HAD TO USE THE SEAT BELT TO HOLD THE DOOR AS CLOSED AS POSSIBLE WITH MY SISTER ALSO HOLDING IT AS WE HAD MANY MILES TO DRIVE TO OUR HOME. THIS WAS A PART THAT FORD REPLACED IN 2017 DUE TO A RECALL. WAS THIS PART DEFECTIVE TOO. IT WOULD SEEM TO ME IT SHOULD LAST MORE THAN 13 MONTHS. FORD WILL NOT DO ANYTHING TO HELP WITH THE COST TO CORRECT WHICH IS EXCESSIVE.

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"FORD PURGE VALVE" MY 2012 FORD FOCUS WAS INCORRECTLY DIAGNOSED AT LONGMONT FORD FOR A P0420 FAULT CODE. MY COMPLAINT WAS A ROUGH IDLE AT TIMES, VEHICLE DIES AT TIMES WHEN COMING TO A STOP. (DID NOT STATE LOW POWER AT ALL TIMES NOR ANY ENGINE HEATING ISSUES) LONGMONT FORD STATED A A BACK-PRESSURE TEST WAS PERFORMED ON THE EXHAUST AND THE CATALYTIC CONVERTER WAS PLUGGED PER DTC P0420. FORTUNATELY I DID NOT HAVE THE $1700+ DOLLAR REPAIR PERFORMED AND LOOKED FOR ADDITIONAL DIAGNOSIS. (NO SPECIFICATIONS GIVEN BY LONGMONT FORD TO CONDEMN CATALYTIC CONVERTER) ADDITIONAL DIAGNOSIS FOUND THE EVAP CANISTER PURGE VALVE STUCK OPEN - NOTE: FOUND FORD HAS KNOWN ISSUES WITH THIS VALVE AND AT THE TIME OF ATTEMPTING TO OBTAIN ONE FOR REPLACEMENT WAS TOLD THEY ARE ON NATIONAL BACKORDER. I BELIEVE THIS KNOWN FAULTY COMPONENT IS A SAFETY ISSUE DUE TO TWO REASONS. 1) CAN CAUSE VEHICLE TO DIE IN TRAFFIC 2) ALSO KNOWN TO SUCK THE FUEL TANK CLOSED AND DAMAGE THE FUEL PUMP.

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DRIVING AND AN ERROR POPPED UP: STEERING ASSIST FAILURE, GET SERVICE. THE VEHICLE WAS PARKED WHEN THE ERROR APPEARED.

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VEHICLE HAS LOST FORWARD PROPULSION NUMEROUS TIMES. SYMPTOMS HAVE OCCURRED BOTH AT HIGHWAY SPEED AS WELL AS STOPPED ATTEMPTING TO PULL AWAY FROM A STOP. THIS ISSUE STARTED AGAIN AT THE FIRST OF THE YEAR AND THE VEHICLE WAS TAKEN TO LONGMONT FORD. LONGMONT ADVISE NO CODES PRESENT AND ROAD TESTED VEHICLE LESS THAN 1.5 MILES. DEALER ADVISED COULDN'T DO ANYTHING FOR TRANSMISSION ISSUE AND I NEEDED TO COME PICK-UP THE VEHICLE. VEHICLE CONTINUED TO EXHIBIT SYMPTOMS OF LOSING FORWARD PROPULSION TO INCLUDE THE INTERSTATE AT 75MPH. UPON ATTEMPTING TO PULL TO A SAFE PLACE IN A CONSTRUCTION ZONE, WAS ABLE TO OBTAIN FORWARD GEARS AGAIN AFTER SHUTTING VEHICLE OFF AND RESTARTING SEVERAL TIMES. (STILL NO TRANSMISSION SERVICE LIGHT OR CHECK ENGINE LIGHT ILLUMINATED SO I CAN'T TAKE VEHICLE BACK TO LONGMONT FORD DUE TO BEING TOLD THEY CAN'T DO ANYTHING WITHOUT A LIGHT ILLUMINATED AND REFUSING TO ROAD TEST VEHICLE) SYMPTOMS BECAME MORE FREQUENT WITH ADDITIONAL ISSUES OF THE TRANSMISSION / CLUTCHES NOT RELEASING WHEN COMING TO A STOP AND ATTEMPTING TO PUSH THE VEHICLE THROUGH A STOP LIGHT. THE SYMPTOMS THIS VEHICLE EXHIBITS IS A SAFETY CONCERN AND CONTINUES TO OCCUR AFTER FORD'S CLAIMED REPAIRS.

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MY 2012 FORD FOCUS HAS ALREADY HAD A TRANSMISSION FAILURE WITHIN THE FIRST 42,000 MILES. SPECIFICALLY, AT 41,968. I WAS DRIVING IN TRAFFIC WHEN THE CAR BEGAN SHUDDERING VIOLENTLY AND AN ERROR MESSAGE APPEARED. THE CAR COULD NOT ACCELERATE PROPERLY AND IT WAS REVVING ON ITS OWN. LUCKILY, I WAS ABLE TO PULL OVER AMIDST HEAVY TRAFFIC BEFORE THE CAR SHUT ITSELF OFF. HAD I BEEN ON THE HIGHWAY, I WOULD HAVE BEEN IN A SERIOUS ACCIDENT. I BROUGHT IT BACK TO THE DEALER TO HAVE THEM TELL ME THAT IT WAS SIMPLY A SENSOR THAT NEEDED TO BE REPLACED, AND THEY SENT ME ON MY WAY. SINCE THEN, THE CAR STILL SHUDDERS WHEN ACCELERATING FROM A STOP, AS WELL AS PRODUCING GRINDING NOISES AS YOU TURN. THIS IS INDICATIVE OF A CONTINUING SAFETY HAZARD. AFTER DOING EXTENSIVE RESEARCH ONLINE, I HAVE COME TO THE SAME CONCLUSION AS HUNDREDS OF OTHER FOCUS OWNERS - THIS CAR IS UNSAFE TO DRIVE. MY CAR IS CURRENTLY AT 56000 MILES, WHICH WORRIES ME BECAUSE IN ADDITION TO THE TRANSMISSION PROBLEMS, MANY OTHER OWNERS HAVE REPORTED EXTREMELY SERIOUS STEERING PROBLEMS, SOME OF WHICH HAVE PROVEN TO BE FATAL. PLEASE TAKE ACTION AND DEMAND FORD FIX THESE PROBLEMS. I DON'T WANT TO DIE IN A CAR ACCIDENT THAT COULD HAVE BEEN PREVENTED BY SOMETHING AS SIMPLE AS A RECALL. THANK YOU FOR WHAT YOU DO AND PLEASE USE THIS AS A SIGN TO LOOK INTO THIS PROBLEM.

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MY ENGINE GOT HOT AROUND MARCH 7, 2018 AS I WAS DRIVING IT.

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WHILE DRIVING I LOST ALL ABILITY TO TURN THE WHEEL. I WAS DRIVING SLOW AND ABOUT TO PARK. I TURNED OFF THE VEHICLE AND THEN STARTED THE VEHICLE BACK ON AND RECEIVED A "STEERING ASSIST FAULT ERROR DISPLAYING ON THE DASH PANEL. I TURNED OFF THE VEHICLE AGAIN TO SEE IF THIS ERROR WOULD CLEAR, BUT IT DID NOT. I LOOK UP THIS ERROR ONLINE AND FOUND AT LEAST 150 OTHER PEOPLE HAVING THIS SAME ISSUE SOME IF I READ CORRECTLY ENDED IN DEATHS. SOME SAY TO TURN OFF THE VEHICLE AND TURN IT BACK ON TO CLEAR THIS ISSUE. THIS FIX DID NOT WORK FOR ME. I HAD TO GET THE VEHICLE TOWED. THIS COULD HAVE BEEN VERY BAD IF THIS HAD HAPPENED ON THE INTERSTATE WHICH I JUST EXITED. PLEASE HELP USE TO RESOLVE THIS ISSUE.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE AUTOMATICALLY SHIFTED GEARS FROM DRIVE TO NEUTRAL. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT CONTINUED TO DRIVE THE VEHICLE AS IT SHIFTED AUTOMATICALLY BACK TO DRIVE. THE VEHICLE WAS TOWED TO GRIDLEY COUNTRY FORD (1709 HWY 99, GRIDLEY, CA 95948) WHERE IT WAS DETERMINED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE HAD ALREADY BEEN REPAIRED PER THE RECALL APPROXIMATELY A YEAR AND A HALF AGO. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

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MY VEHICLE HAS ON MULTIPLE OCCASIONS EXPERIENCED A COMPLETE POWER STEERING SYSTEM FAILURE. THE MOST RECENT OF WHICH OCCURRED WITH MY 1 YEAR OLD DAUGHTER IN THE CAR; I WAS ENTERING A TURN WHEN THE DISPLAY ALARM SOUNDED WITH THE FAILURE CAUSING ME TO LOSE CONTROL AND DRIVE OFF THE ROAD. FORD COMPANY IS REFUSING TO HONOR MY WARRANTY CLAIMING THE PART IS NOT COVERED (A STEERING SENSOR), THOUGH THE STEERING COLUMN ITSELF IS COVERED. I HAVE BEEN TOLD BY THE SERVICE ADVISOR THE COLUMN CANNOT BE REPLACED WITHOUT ALSO REPLACING THE SENSOR AND THE SENSOR CANNOT BE REPLACED WITHOUT ALSO REPLACING THE COLUMN. IT SEEMS THEY HAVE FOUND A LOOPHOLE WITH WHAT IS KNOWN TO BE A DANGEROUS HAZARD TO THEIR VEHICLE. IN POINT OF FACT THE NEW YORK TIMES HAS EVEN WRITTEN AN ARTICLE IN 2015 DOCUMENTING POWER STEERING FAILURE AND THE INJURIES THAT HAVE OCCURRED DUE TO IT.

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FIRST TIME WAS ON 15 MARCH. TOOK FOCUS IN FOR WIPERS NOT WORKING DRIVER SIDE STOPS. FORD REPLACED MOTOR FOR WIPER ON DRIVER SIDE. ON OR ABOUT MARCH 27 WHILE DRIVING TO WORK WIPERS QUIT WORKING. IT WAS RAINING OUT.I DROVE ABOUT 20 MILES WITH THE WIPERS STOPPING 30 PLUS TIMES. DROVE TO FORD DEALERSHIP AND LEFT CAR THERE FOR OVER A WEEK. THEY REPLACED BOTH MOTORS.PICKED UP CAR 5 OF APRIL.NOW APRIL 14 RAINING OUT DRIVING HOME FROM WORK AND WIPERS STOPPED 6 TIMES.

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