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What 3,789 owners told NHTSA about the 2012 Ford Focus RS

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (3,789)Crash / fire / injury (146)Transmission & drivetrain (1,455)Steering (932)Engine (475)Electrical system (366)Fuel system (340)Body & structure (330)Speed control (169)Latches & locks (133)Visibility & wipers (70)Brakes (61)

Newest first · 3,789 complaints · page 44 of 152

Jul 16, 2019Speed controlEngineVisibility & wipers

I HAVE A 2012 FORD FOCUS TITANIUM HATCHBACK. I TOOK MY CAR INTO BOB TOMES FORD FOR A SHUTTERING PROBLEM AND WAS TOLD TO WAIT AND SEE TO CONTINUE TO DRIVE THE CAR. MONTHS LATER I HAD THE TCM REPLACE AND NOW MY CLUTCH IS OUT. THESE WERE ALL ISSUES AT THE TIME I ORIGINALLY BROUGHT MY CAR INTO FORD. AFTER THE TCM WAS REPLACE I TRIED TO PICK UP MY CAR FROM BOB TOMES FORD SERVICE CENTER AND THE SERVICE TEAM COULD NOT START MY CAR OR GET IT IN GEAR( YET SOMEHOW THEY "TEST DROVE" IT). MY CAR HAS STALLED IN THE MIDDLE OF INTERSECTIONS, MY CHECK ENGINE LIGHT HAS COME, MY TRANSMISSION IS OVERHEATING AND ASKING ME TO PULL OVER AND WAIT 5 MINUETS. THIS IS EXTREMELY DANGEROUS AS I AM A MOTHER AND HAVE UP TO 3 CHILDREN WITH ME AT ONE TIME. I CAN NOT TRUST MY CAR TO GET ME FROM A TO B SAFELY. MY CAR DIES RANDOMLY WHEN IT WANTS TO. MY CAR IS NOW COMPLETELY UNDRIVEABLE. I AM STILL PAYING ON THIS CAR AND I CAN NOT EVEN DRIVE IT! I NEED SOMETHING TO BE DONE ABOUT THIS ASAP. THIS IS ABSOLUTELY TERRIFYING THAT FORD IS ALLOWED TO SELL CARS KNOWING THE TRANSMISSION IS FAULTY BEFORE THEY WERE ON THE MARKET.

NHTSA ODI 11232460

Jul 16, 2019SteeringTransmission & drivetrainLights

TRANSMISSION WAS NOT SHIFTING INTO GEARS, THEN THE REVERSE WENT OUT..TALKED TO 3 DIFFERENT FORD DEALERS..ASKED ABOUT MY WARRANTY THEN SAID NO RECALLS ON THIS AND OUT OF WARRANTY WOULD BE OUT OF POCKET..SO I DID HAVE AN OUTSIDE WARRANTY FOR REPAIRS BUT THEY SAID NOTHING WAS COVERED..SO I PAID AAMCO TO FIX IT..3500.00 AND 2 MONTHS LATER I AM AT ANOTHER AAMACO (BECAUSE OF THEIR WARRANTY) THE NEW AAMACO PLACE SAYS TRANSMISSION SHOT NEED A NEW ONE..ABOUT 5 GRAND..SO..NO WE DROVE IT BACK HOME AND PUT HER TO PASTURE..I HAVE ALL PAPERWORK ON ALL WORK DONE..AND NOT DONE..BUT WE TRAVEL FOR MY HUSBAND'S JOB..SO MY PAPERWORK IS HOME IN TX..WE ARE NOW IN TN..FOR A FEW WEEKS.MY CAR ACTED UP BADLY , HOT TRANSMISSION, HAD TO STOP SEVERAL TIMES JUST TO GET IT TO THE SHOP.. ALSO..WOULD BE GREAT IF IT AT LEAST HAD A DIP STICK TO CHECK YOUR FLUIDS. ALSO ON FIRST TRANSMISSION WORK..WE HAD TO RENT OUR MOTEL ROOM FOR 3 EXTRA DAYS WAITING ON THE CAR REPAIR TO BE COMPLETED. THIS AFTER HE HAD IT A WEEK ALREADY..I ALSO HAVE PHONE NUMBERS AND QUOTES FROM 2OTHER PEOPLE THAT WOULD HAVE WORKED ON MY CAR IF THEY HAD THE TOOLS TO WORK ON A DUAL TRANSMISSION.

NHTSA ODI 11232498

Jul 16, 2019Transmission & drivetrain

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HESITATED DRASTICALLY AND WOULD NOT ACCELERATE WHEN APPROACHING A RED LIGHT. SUDDENLY, THE VEHICLE SURGED INTO AN INTERSECTION AND "TRANSMISSION BAD..SERVICE NOW" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO BOB THOMAS FORD LINCOLN (310 W COLISEUM BLVD, FORT WAYNE, IN 46805, (260) 482-4456) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION WAS NEEDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 63,000.

NHTSA ODI 11232507

Jul 16, 2019Transmission & drivetrain

I BOUGHT MY CPO 2012 FOCUS IN 2015. WITHIN DAYS, I EXPERIENCED THE TRANSMISSION LAGGING AND THE CAR EXCESSIVELY ROLLING BACK IN REVERSE ON INCLINES (I LITERALLY HAVE TO DRIVE WITH TWO FEET WHEN BRAKING ON AN INCLINE IN MY AUTOMATIC TRANSMISSION CAR OR I WILL ROLL BACKWARDS INTO THE NEXT CAR!) I HAD THE CAR RE-FLASHED ONCE AT THE DEALERSHIP, BUT IT DID NOT DO ANYTHING. AFTER FURTHER RESEARCH, I WAS HESITANT ON TAKING MY CAR BACK BECAUSE OTHER OWNERS ONLINE SAID WORK PERFORMED BY THE DEALERSHIP ONLY MADE MATTERS WORSE.

NHTSA ODI 11232528

Jul 16, 2019Transmission & drivetrain

THIS IS THE THIRD SUMMER MY TRANSMISSION STOPPED WORKING. I WAS DRIVING TO WORK ON THE HIGH WAY AND WHEN I STEPPED ON THE GAS PEDAL THE ACCELERATION METER WENT UP BUT THE CAR WAS SLOWING DOWN. I PULLED OVER TO THE SIDE OF THE ROAD AND THE TRANSMISSION MALFUNCTION SCREEN CAME UP ON THE DASHBOARD AND THE CAR NEEDED TO BE TOWED TO A SHOP. EVER TIME THIS HAPPENED (3 SO FAR) I WAS DRIVING ON THE HIGHWAY AND IT COST ME $1200+ TO REPAIR.

NHTSA ODI 11232565

Jul 16, 2019

TRANSMISSION CLUTCH AND TCM RECALL I AM THE SECOND OWNER OF MY 2012 FORD FOCUS S, I PURCHASED THE VEHICLE IN AUGUST OF 2018. 6 MONTHS LATER, THE CAR STARTED CUTTING OFF WHILE I'M DRIVING 50+MPH ON THE HIGHWAY WITH MY DAUGHTER IN THE BACK SEAT AND CARS FLYING BEHIND US. I TOOK IT TO THE FORD DEALERSHIP, THEY TOLD ME NOTHING WAS WRONG WITH THE TCM, THEY REPROGRAMMED SOMETHING, AND REPLACED A CANISTER PURGE VALVE, GOT THE CAR BACK A COUPLE WEEKS LATER, IT STARTED DOING THE SAME THING. TOOK IT BACK TO THE DEALERSHIP AND THEY REPLACED THE TRANSMISSION CLUTCH FOR $1,090. NOW HERE WE ARE 5 MONTHS LATER AND MY CAR IS SHIFTING SO HARD AND HESITATING LIKE I AM A 10 YEAR OLD TRYING TO DRIVE A STICK SHIFT. IT'S HESITATING WHEN I TAKE OFF AND WHILE I'M TRYING TO SLOWLY TAKE OFF THE RPM JUMPS TO 4 AND 5 AND MY CAR JUST TAKES OFF CAUSING ME TO SLAM ON MY BREAKS. I LOOKED ONLINE AND FOUND TWO RECALLS..... THE TCM AND THE TRANSMISSION CLUTCH ! BOTH EXTENDED WARRANTY'S. 150,000 MILES OR 10 YEARS FROM THE WARRANTY START DATE, WHICH EVER COMES FIRST.. AND GUESS WHAT? I'M AT 163,000. WHEN I TOOK IT TO THE DEALERSHIP A FEW DAYS AGO THEY WANTED $150 JUST TO DIAGNOSE THE PROBLEM? THE PROBLEM IS THE RECALL'S THAT ARE ASSOCIATED WITH MY VEHICLE, I DON'T GET WHY THE MILEAGE MATTERS.... IT'S THE SAME PROBLEM IT WAS BEFORE I EVEN REACHED 150,000. I HATE HAVING TO PUT MY DAUGHTER IN THIS VEHICLE. FSA TITLE: TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION FIELD SERVICE ACTION NUMBER: 14M01 FSA TITLE: TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE FIELD SERVICE ACTION NUMBER: 14M02

NHTSA ODI 11232597

Jul 16, 2019Transmission & drivetrain

I PURCHASED MY 2012 FORD FOCUS 2 YEARS AGO FROM A USED FORD DEALERSHIP. THE FOLLOWING DAY I NOTICED MY TRANSMISSION SLIPPING AND THAT IT WOULD SLIP INTO NEUTRAL. I CALLED THE DEALERSHIP 12 HOURS LATER AND THEY INFORMED ME THIS WAS NORMAL AND NOT TO WORRY ABOUT IT. I CONTINUALLY STRUGGLE TO ACCELERATE IN TRAFFIC AND I HAVE CAUGHT MYSELF SLIPPING BACKWARDS WHEN IDLE ON A HILL.

NHTSA ODI 11232622

Jul 16, 2019Transmission & drivetrain

TRANSMISSION STARTED TO JUDDER AND SLIP REALLY BAD CAUSING CAR TO FEEL LIKE IT WAS BOUNCING. EVENTUALLY MY CHECK ENGINE LIGHT TURNED ON AND MY CAR WOULD NOT ACCELERATE PROPERLY. THIS LED TO REPLACEMENT OF THE TRANSMISSION. I HAD PREVIOUSLY GONE TO THE DEALER TO ADDRESS MY CONCERNS AND THEY SAID THEY FOUND A LEAK AND THAT SOME OF THE THINGS I WAS EXPERIENCING WERE NORMAL. AFTER THIS FIRST REPLACEMENT, A FEW MONTHS LATER MY TRANSMISSION STARTING ACTING REALLY BAD AND WAS ACCELERATING IMPROPERLY. IT HAD TO BE REPLACED AGAIN. NOW, I AM ON MY THIRD TRANSMISSION AND IT IS SHOWING THE SAME SIGNS AS MY FIRST ONE.

NHTSA ODI 11232619

Jul 15, 2019Transmission & drivetrain

WHEN DRIVING MY VEHICLE ON THE HIGHWAY, IF I ATTEMPT TO SPEED UP TO PASS ANOTHER VEHICLE IT WILL LURCH VIOLENTLY. ONE TIME IT LURCHED FORWARD AND THEN STALLED. FORTUNATELY I WAS IN THE RIGHT HAND LANE AND COULD PULL OVER TO THE SHOULDER WITHOUT INCIDENT, HAD I BEEN IN THE MIDDLE OR LEFT LANE IT MIGHT HAVE BEEN A DIFFERENT STORY.

NHTSA ODI 11231884

Jul 14, 2019Transmission & drivetrain

I MADE A RIGHT TURN OUT OF A PARKING LOT, PUT MY FOOT ON THE ACCELERATOR AND MY CAR WOULD NOT GO ANY FASTER. I PRESSED HARDER AND HARDER ON THE ACCELERATOR AND MY CAR STILL WOULDN'T GO ANY FASTER. I PULLED OFF ON A SIDE STREET TO GET OUT OF THE TRAFFIC AND PUT MY CAR IN PARK. I RAN THE SHIFTER THROUGH THE GEARS, PUT MY CAR BACK IN DRIVE AND IT STILL WOULD NOT GO VERY FAST. I TURNED AROUND AND HEADED BACK TO MY HOUSE AND DROVE AS FAST AS I COULD WHICH WAS ABOUT 5 MILES AN HOUR. I WENT BACK INTO THE PARKING LOT AND PUT MY CAR IN REVERSE AND IT WOULD NOT GO IN REVERSE AT ALL. I PUT IT IN PARK, AGAIN I RAN IT THROUGH THE GEARS, PUT IT IN REVERSE AND IN WOULD NOT GO BACKWARDS STILL. THIS IS NOT THE FIRST TIME I NOTICED PROBLEMS WITH THIS TRANSMISSION. I HAVE BROUGHT THIS CAR BACK TO THE DEALER TWICE BECAUSE OF THE TRANSMISSION AND TWICE THEY HAVE MADE REPAIRS ON THE TRANSMISSION. I HAVE ONLY OWNED THIS CAR SINCE OCTOBER 2018. BOTH TIMES I HAD IT BACK AT THE DEALER THEY CLAIM TO HAVE CHANGED SOME MODULE IN THE TRANSMISSION BUT YET I GO TO MY FORDPASS ACCOUNT AND THESE REPAIRS HAVE YET TO BE DOCUMENTED BY THE FORD DEALER. I FIND THIS RATHER STRANGE LIKE THEY KNOW I NEED A NEW TRANSMISSION BUT WON'T REPLACE IT. THERE HAVE BEEN MORE TIMES THAT I WAS DRIVING DOWN THE ROAD AND WHEN I ACCELERATED AND THE ENGINE JUST REVVED UP BUT MY CAR WOULDN'T GO ANY FASTER. I FIND ALL OF THE SITUATIONS I HAVE BEEN IN WITH THIS CAR TO BE VERY DANGEROUS AND I AM LUCKY THERE HASN'T BEEN A MAJOR ACCIDENT. I HAVEN'T EVEN OWNED THIS CAR A YEAR AND I OWE MORE ON IT THAN WHAT IT'S EVEN WORTH. I CAN'T AFFORD TO JUST GO BUY ANOTHER CAR AND IT DOESN'T SEEM LIKE THE FORD DEALER WANTS TO DO ANYTHING ABOUT HOW DANGEROUS IT IS. PLEASE HELP ME!

NHTSA ODI 11231669

Jul 14, 2019Fuel system

TRANSMISSION SHUTTERS UPON TAKEOFF. STRUGGLES TO FIND THE RIGHT GEAR ON TAKEOFF AND DOWNSHIFTING WHEN DRIVING. AT TIMES HAS FAILED TO GO INTO REVERSE WHEN STATIONARY OR OVERDRIVE WHEN DRIVING. ENGINE LIGHT GOES ON AND THEN OFF. PROBLEM HAS BEEN GOING ON FOR YEARS WITH ONLY MINOR IMPROVEMENTS FROM DEALER FIXES.

NHTSA ODI 11231687

Jul 13, 2019

MY RIGHT PASSENGER DOOR WILL NOT CLOSE. THERE WAS A PAST RECALL FOR ANOTHER DOOR NOT CLOSING. I HAD THAT REPAIRED BUT NOW IT HAS HAPPENED AGAIN.

NHTSA ODI 11231581

Jul 13, 2019Transmission & drivetrain

MY 2012 FORD FOCUS HAS HAD A TRANSMISSION RECALL 3 TIMES THAT I KNOW OF SINCE I PURCHASED IT IN 2012. 2 MONTHS AFTER HAVING THE CAR IT STARTED STALLING, STUTTERING AND NOT ACCELERATING. IT WAS VERY SCARY TO DRIVE. I HAD THE CAR SERVICED BY THE DEALERSHIP 3 TIMES FOR THE SAME PROBLEM. WHY ARE THEY SELLING THESE CARS KNOWING THE TRANSMISSION IS BAD. IVE BEEN HAVING THE SAME PROBLEM WITH THIS CAR FOR 7 YEARS. IT ALWAYS SEEMS LIKE IT IS GOING TO CUT OFF WHILE YOU ARE DRIVING, IT IS NOT SAFE TO DRIVE BECAUSE IT IS SO UNPREDICTABLE. MY DEALERDHIP HAD A 30 DAY WAIT TIME TO SEE MY CAR. THEY ARE SO BUSY REPAIRING RECALLS. SO NOW I HAVE TO RENT A CAR WHILE MY CAR SITS AND WAIT. THE CAR IS PAID OFF AND I'M STILL GIVING FORD MONEY TO DRIVE THIS CAR. IT'S OVER 100,000 MILES ON IT AND 7 YEARS OLD. THE REPAIRS SHOULD BE FREE SINCE I'VE HAD THE LUXURY OF BEING INCONVENIENCED OVER THE PAST 7 YEARS. NOW HERE IT IS 2019 AND I AM HAVING THE EXACT SAME PROBLEM WITH THIS LITTLE FORD FOCUS OF MINE. PEOPLE SAY THAT FORD STANDS FOR FIX.OR.REPAIR.DAILY..... I NOW BELIEVE THEM. I WANT DOES TO REPAIR THIS PROBLEM UNDER THE EXTENDED WARRANTY THEY GAVE ME. I AM SO FRUSTRATED RIGHT NOW. I ASKED SERVICE TO DIAGNOSE MY CAR'S PROBLEM AND THEY SAY SURE THAT WILL COST YOU $125 AND THEN SAYS WE ARE THE CHEAPEST IN TOWN TO DIAGNOSE. I SAID NO THANK YOU! I WENT TO AN AUTO PARTS STORE TO HAVE THEM DIAGNOSE MY PROBLEM AND IT WAS FREE AND IT GAVE ME A TRANSMISSION FRICTION A STUCK ON CODE P07A3. THAT IS A POWER TRAIN PROBLEM. THE TRANSMISSION HAS ISSUES. I PURCHASED A LEMON THAT DOES NOT HAVE ENOUGH POWER TO MAKE LEMONADE😣😭😢😤😤😤😤😠😠.

NHTSA ODI 11231528

Jul 13, 2019Transmission & drivetrain

WHEN GOING UP HILL THE TRANSMISSION SLIPS AND MOTOR REVS UP AND DOWN. AT VERY LOW SPEED WHEN PULLING INTO UPHILL DRIVEWAY THE CAR LURCHES FORWARD. WHEN STOPPED ON A SMALL HILL YOU CAN SLOWLY LET PRESSURE OF BRAKE THE CAR WILL DRIFT BACKWARDS LIKE IT IS IN NEUTRAL. WHEN FIRST STARTING OUT OF A PARKING POSITION THE CAR WILL SPEED UP WITH OUT ANY CHANGE IN THROTTLE POSITION.

NHTSA ODI 11231563

Jul 13, 2019Transmission & drivetrain

BOUGHT THE 2012 FORD FOCUS USED IN 2016. IT SHUDDERED WHEN ENTERING THE ROADWAY AFTER STOPPING AND ALSO WHEN GOING UPHILL. DEALER SAID THE CAR HAD TO GET USED TO ME AS A DRIVER. AFTER MANY COMPLAINTS, THEY DID SOMETHING NON-MECHANICAL TO ADJUST IT. REPROGRAMMING, MAYBE. ONCE IT WAS OUT OF ITS LIMITED WARRANTY, THEY SAID IT NEEDED A NEW CLUTCH KIT, WHICH WAS $1500. THE SHUDDERING STOPPED. LAST MONTH, SHORTLY AFTER LEAVING MY DRIVEWAY, THE CAR JERKED FORWARD AND THE CHECK ENGINE LIGHT CAME ON. I PULLED INTO A NEIGHBOR'S DRIVEWAY TO TURN AROUND AND GO BACK HOME AND IT WOULDN'T GO IN REVERSE. HAD IT TOWED TO THE DEALER. THE TCM WAS REPLACED. THIS MONTH, I PULLED INTO MY DRIVEWAY, PUT THE CAR IN PARK, WENT TO TAKE THE KEYS OUT OF THE IGNITION AND SAW A MESSAGE THAT SAID THE CAR WAS NOT IN PARK. OK. THE ENGINE WAS OFF, I COULD REMOVE THE KEYS FROM THE IGNITION. THE GEAR SHIFT LEVER WAS IN PARK. THE DASHBOARD DISPLAY SAID THE CAR WAS IN DRIVE. I TOOK MY FOOT OFF THE BRAKE AND THE CAR STARTED DRIFTING DOWN THE DRIVEWAY. I PUT THE PARKING BRAKE ON. THE CAR WOULD NOT START. HAD IT TOWED TO THE DEALER. THEY SAID THE SHIFT LINKAGE HAD COME LOOSE FROM SOCKET. THIS IS THE WORST CAR I'VE EVER OWNED. THERE IS NO WARNING THAT A PROBLEM IS ABOUT TO OCCUR. THE CAR JUST CEASES TO FUNCTION. I'M VERY LUCKY THAT I WAS IN MY DRIVEWAY, OR CLOSE TO HOME WHEN THE CAR DIED BOTH TIMES. I'M AFRAID TO DRIVE THIS CAR AND HAVE 2 YEARS LEFT TO PAY IT OFF.

NHTSA ODI 11231647

Jul 13, 2019Transmission & drivetrain

MULTIPLE ISSUES CAR DISENGAGED FROM TRANSMISSION WHEN ON HIGHWAY. RPM SHOT WAY UP BUT CAR NOT ENGAGING TO TRANSMISSION. HAD TO PULL OVER (COAST) TO SIDE OF HIGHWAY WITH NO POWER TRAIN. REQUIRED MAJOR DPS6 REPLACEMENT AT FORD DEALER IN PARK CITY UTAH INITIALLY WHEN PURCHASED CAR WOULD ROLL BACKWARDS WHEN IN FORWARD GEAR, THE CAR STILL DOES THIS AND WILL ALL ROLL FORWARD WHEN IN BACKWARD GEAR. CAR STILL CONSTANTLY STUTTERS WHEN MOVING FORWARD FROM STOP. JERKING MOTIONS. I CALLED FORD CUSTOMER TO COMPLAIN AND ADVISED. THEY TOLD ME NOTHING COULD BE DONE IN 2012. I ASKED TO PUT ON RECORD 'THE CAR ROLLS BACKWARDS WHEN IN GEAR' WHEN ON ANY INCLINE. THERE IS CHILDREN IN MY NEIGHBORHOOD! ANOTHER COMPLAINT LOGGED 2/22/17 1-800-392-3673 WITH FORD. THE TCM WAS REPAIRED AND A COMPLETE TRANSMISSION OVERHAUL WAS DONE IN SUNNYVALE CA.

NHTSA ODI 11231658

Jul 12, 2019Transmission & drivetrain

THIS CAR HAD MULTIPLE TRANSMISSION ISSUES AND TAKEN TO FORD FOR EXPENSIVE REPAIRS THAT NEVER SOLD THE ISSUES. THE TRANSMISSION WOULD OFTEN HESITATE WHEN TRYING TO ACCELERATE. OTHER TIMES IT WOULD LEACH FORWARD WHILE STOPED. IT WAS PLAGUED WITH ISSUES AND AFTER SPENDING THOUSANDS AT FORD WITH NO RESOLUTION WE SOLD THE CAR SO NOT TO HAVE TO DEAL WITH IT ANYMORE.

NHTSA ODI 11231204

Jul 12, 2019Transmission & drivetrain

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE 'TRANSMISSION OVERHEATING' MESSAGE DISPLAYED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE VEHICLE WAS TAKEN TO FORD OF OCALA (2816 NW PINE AVE, OCALA, FL) AND THE TRANSMISSION CONTROL MODULE WAS REPLACED. THE FAILURE WAS REMEDIED, BUT EVENTUALLY RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.

NHTSA ODI 11231245

Jul 12, 2019Transmission & drivetrainFuel system

ALMOST KILLED MY SELF WHEN LURCHED INTO INTERSECTION BECAUSE CLUTCH ACTED UP, SOMETHING IT HAS DONE SINCE NIGHT USED. I TRUSTED FORD, HAD NO IDEA OF TRANSMISSION PROBLEMS. TRANNY HAS BEEN DONE TWICE AT FORD, NO LUCK STILL BAD. MAD AS HELL.

NHTSA ODI 11231266

Jul 12, 2019Electrical system

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE HORN STARTED TO FAIL PERIODICALLY AND THEN STOPPED WORKING COMPLETELY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.

NHTSA ODI 11231275

Jul 12, 2019Transmission & drivetrainEngineFuel system

MY CAR SHUTTERS AND SHAKES WHEN I'M ACCELERATING. GOING FROM A DEAD STOP IS THE WORST. I'VE TAKEN MY CAR IN AND THERE IS NO RESOLUTION AS OF TODAY. FORD KNOWS OF ALL OF THESE ISSUES AND KNEW OF THEM BEFORE MY CAR WAS MANUFACTURED. MY EXTENDED WARRANTY RUNS OUT NEXT MONTH AND WILL BE ON THE HOOK FOR ANY FUTURE DAMAGES TO MY CAR.

NHTSA ODI 11231479

Jul 12, 2019Transmission & drivetrain

GRINDING SOUND WHEN SHIFTING FROM 1ST TO 2ND GEAR AND SURGING.

NHTSA ODI 11231488

Jul 11, 2019Transmission & drivetrain

THE 2012 FORD FOCUS HAS HAD TRANSMISSION PROBLEMS FOR YEARS. WE HAVE TAKEN THE VEHICLE TO THE DEALERSHIP NUMEROUS TIMES ONLY TO HAVE ISSUES RETURN IN 6 TO 10 MONTHS. THERE IS NO FIX FOR THIS ISSUE. THIS VEHICLE ROLLS BACKWARDS WHEN STOPPED, SHUDDERS AND SHAKES DURING ACCELERATION, INABILITY TO MOVE FORWARD ON AN INCLINE, AND VIBRATION DURING ACCELERATION. WHEN TAKING IT IN FOR REPAIR I WAS TOLD THE WARRANTY EXTENDED AND THERE WOULD BE NO WORRIES ABOUT HAVING THE CAR FIXED IN THE FUTURE. UNBEKNOWNST TO ME THIS WAS THE CASE UNTIL WE REACHED 100,000 MILES. WE HAVE FELT TRAPPED IN THIS CAR DUE TO THE FACT THAT IT HAS LIMITED VALUE AS A TRADE IN OR AS SCRAP. RECENTLY, THE CAR WOULD START BUT WOULD NOT SHIFT INTO GEAR. WHILE ON THE ROAD IT WOULD DROP OUT OF GEAR AND THE SHIFT WOULD BE FROZEN. I WOULD HAVE TO COAST TO THE SIDE OF THE ROAD AND THROUGH A SERIES OF TURNING THE CAR OFF AND ON IT WOULD EVENTUALLY WORK. OVER THE COURSE OF SHORT TRIPS (5 TO 10 MILES) WE HAD THIS HAPPEN ON SEVERAL OCCASIONS OVER THE COURSE OF OUR DRIVE. THE CAR WAS TAKEN TO A LOCAL CAR REPAIR SHOP AND THEY REFERRED US TO A FORD DEALERSHIP. AT THIS POINT WE DECIDED TO INVEST NO MORE INTO THIS AUTOMOBILE. IT NOW SITS IN MY DRIVEWAY AND CANNOT BE DRIVEN ON THE ROAD.

NHTSA ODI 11230989

Jul 11, 2019Transmission & drivetrainSpeed control

I OWN A 2012 FORD FOCUS SE THAT CONTINUES TO DISPLAY ISSUES WITH THE TRANSMISSION. THIS INCLUDES DELAYED ACCELERATION, JERKING, AND BUCKING. WHILE I WAS DRIVING ON THE FREEWAY A COUPLE OF YEARS AGO THE TRANSMISSION CONTROL MODULE FAILED RESULTING IN THE VEHICLE UNABLE TO SHIFT PROPERLY. THIS ENDANGERED BOTH MY LIFE AND THE LIVES OF THE OTHER PASSENGERS IN THE VEHICLE. MY FORD FOCUS HAS BEEN IN FOR SERVICE MULTIPLE TIMES AT DIFFERENT LOCATIONS TO INCLUDE THE DEALERSHIP PURCHASED FROM. THE VEHICLE HAS BEEN SERVICED BOTH UNDER THE ORIGINAL WARRANTY AND THE EXTENDED WARRANTY AND STILL DISPLAYS ISSUES WITH THE TRANSMISSION. I AM HAVING A HARD TIME UNDERSTANDING WHY THERE IS AN EXTENDED WARRANTY IF EVEN AFTER I CONTINUE TO EXPLAIN WHAT IS HAPPENING WITH THE VEHICLE THE DEALERSHIPS ARE NOT ABLE TO SOLVE THE PROBLEM. MY CONCERN IS MY SAFETY AND WHAT FORD MOTOR COMPANY PLANS TO DO. YOU ASK FOR A DATE AS TO WHEN THIS HAPPENED BUT IT HAS BEEN ONGOING SINCE I PURCHASED THE CAR IN 2012. I LOOK FORWARD TO HEARING SOMETHING OTHER THAN THE SAME LINES I HAVE HEARD FOR THE PAST 7 YEARS REGARDING MY VEHICLE.

NHTSA ODI 11231105

Jul 11, 2019Transmission & drivetrainCrash

HAVE BEEN UNDER A RECALL REGARDING THE TRANSMITION ON MY 2012 FORD FOCUS FOR 7 YEARS. HAVE BEEN VERY PATIENT DEALING WITH THE DEALERSHIP. THEY'VE TOLD ME THAT THE PARTS ON BACK ORDER, DID A COMPUTER FIX MULTIPLE TIMES AND TOLD ME TO DRIVE THE CAR AS IS... STOPPED ANSWERING MY CALLS ETC... CALLED FORD CUSTOMER SERVICE MULTIPLE TIMES AND BEEN TOLD TO GO BACK TO THE DEALERSHIP... CALLED FORD CUSTOMER SERVICE AGAIN TODAY ONLY TO BE TOLD THEY WILL NOT STAND BEHIND THEIR CONTRACTED DEALER... I'VE BEEN IN MULTIPLE TIMES TOO HAVE IT FIXED AND ITS BEEN WORSE AFTER EACH TIME. IT'S STUTTERING WHILE DRIVING, BUNNY HOPPING WHILE ACCELERATING, MAKING GRINDING NOISES, IT'S ALMOST IMPOSSIBLE TO DRIVE UP A STEEP HILL DUE TO THIS, IS ALMOST IMPOSSIBLE TO GET INTO A FREEWAY AND GET UP TO SPEED QUICKLY ENOUGH TO KEEP FROM GETTING HIT. I'VE BEEN REAR ENDED DUE TO THE STUTTER... ITS NOT SAFE. NOW AFTER CONTACTING FORD AND THE DEALERSHIP FOR THE HUNDREDTH TIME I'M TOLD THERE'S NOTHING THEY WILL DO TO FIX THIS PROBLEM.

NHTSA ODI 11231181

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Ford Focus RS verdict →