Jul 17, 2019Transmission & drivetrainElectrical systemFuel system
I HAD MY CAR AT THE DEALER 5 TIMES FOR TRANSMISSION PROBLEMS UNDER WARRANTY. 2 MONTHS AGO I HAD TO PAY OVER $2500.00 TO HAVE REPAIRED OUT OF WARRANTY BY AN INDEPENDENT REPAIR SHOP. THE PURGE VALVE IS ALSO BAD, THEY SENT A RECALL BOT CANCELLED IT. MY GAS GAUGE HAS NOT WORKED IN OVER 3 YEARS, THE SOUND SYSTEM ALSO HAS NOT WORKED IN OVER 3 YEARS. THE DEALER SAID THERE HAS BEEN MULTIPLE COMPLAINTS. THE FAN FOR THE HEAT/COOL ONLY WORKS ON HIGH(4). THE IGNITION ALSO IS A PROBLEM, MY MECHANIC SAID THAT HE KNOWS OF MANY IGNITION PROBLEMS ON THE FOCUS AND OTHER FORD MODELS. I DID RECEIVE A LEMON LAW SETTLEMENT A FEW YEARS AGO WHICH WWAS NOTHING COMPARED TO ALL THE PROBLEMS AND EXPENSES.
NHTSA ODI 11232650
Jul 17, 2019Transmission & drivetrain
I HAVE HAD THIS VEHICLE SINCE 2015 WITH 38,000 MILES ON IT AND IT HAS BEEN A LEMON EVER SINCE. THE TRANSMISSION HAS A DEFECT THAT FORD REFUSES TO ACKNOWLEDGE IS DEFECTIVE. FROM DAY ONE MY TRANSMISSION SHUTTERED WHEN GOING THROUGH GEARS 1-2. IT FEELS LIKE I'M PULLING A TRAILER BEHIND ME. IT MAINLY HAPPENS WHEN THE TRANSMISSION IS WARMED UP. FORD FIRST SAID THERE WAS NOTHING WRONG THEN THEY "REPROGRAMMED" IT, THEN THEY PUT NEW SEALS IN IT AND LASTLY THEY SAID SORRY YOU'RE PAST THE MILAGE FOR THE RECALL, SO NOW I'M DRIVING A DANGEROUS VEHICLE BECAUSE I REFUSE TO PAY FORD $2,000+ FOR THE SAME THING TO HAPPEN AGAIN. I WOULD GET A NEW VEHICLE BUT THE RESALE VALUE FOR MY CAR IS JUST A TAD ABOVE SCRAP BECAUSE NOBODY WANTS THESE CARS THAT HAVE FAULTY TRANSMISSIONS. ALL THEY ARE DOING IS PUTTING BANDAGES ON A GAPING HOLE AND THEY'RE GETTING AWAY WITH IT. ALSO, WHEN I HAVE TO STOP GOING UPHILL IN DRIVE, IT ROLLS BACKWARD. NOW TELL ME THAT'S NOT SAFE. PLEASE DO SOMETHING ABOUT THIS BEFORE SOMEONE GETS REALLY HURT IF NOT ALREADY.
NHTSA ODI 11232671
Jul 17, 2019Transmission & drivetrain
MY VEHICLE IS EXPERIENCING THE KNOWN ISSUES WITH THE DPS6 TRANSMISSIONS. THIS INCLUDES THE CLUTCH SLIPPAGE AND "JUDDER" WHEN SHIFTING AND I HAVE ALSO HAD MY TCM FAIL ENTIRELY WHILE THE CAR WAS IN MOTION RESULTING IN THE ENGINE BEING SHUT DOWN SUDDENLY SO ALL POWER WAS LOST. BECAUSE THE ENGINE SHUT DOWN, I HAD NO POWER STEERING. FORTUNATELY, AT THAT TIME, I WAS ON A RURAL HIGHWAY AND I WAS ABLE TO GET OFF TO THE SIDE OF THE ROAD. THE VEHICLE WOULD NOT RE-START AND I HAD TO HAVE IT TOWED TO THE NEAREST FORD DEALER FOR A TCM REPLACEMENT. I HAVE HAD 3 CLUTCH AND TRANSMISSION SEAL REPLACEMENTS COMPLETED UNDER THEIR EXTENDED WARRANTY PROGRAM FOR THIS VEHICLE BUT I AM NOW OUTSIDE THAT EXTENDED WARRANTY PERIOD SO ANY FURTHER REPLACEMENTS WILL BE AT MY COST. THE MILEAGE INTERVALS BETWEEN THE CLUTCH REPLACEMENTS WERE ONLY 10,000 AND 7,000 MILES. SOME PEOPLE CHANGE THEIR OIL AT A SIMILAR INTERVAL. I AM AGAIN EXPERIENCING A SHUDDER DURING SHIFTING IN THIS VEHICLE AND HAVE BEEN AVOIDING DRIVING IT FOR THIS REASON. I HATE TO SPEND THE MONEY ON A NEW CLUTCH AS I THINK IT WILL BE JUST A TEMPORARY FIX AND A VERY EXPENSIVE ONE. NOW I READ THAT FORD KNEW ABOUT THESE PROBLEMS BEFORE THESE VEHICLES WERE BEING SOLD YET THEY STILL PUT THEM ON THE MARKET. THIS DISREGARD FOR THE SAFETY OF THEIR CUSTOMERS IS UNACCEPTABLE AND THEY NEED TO DO A LOT MORE TO MAKE THINGS RIGHT FOR THOSE OF US WHO ARE SADDLED WITH THIS BREACH OF OUR SAFETY AND TRUST.
NHTSA ODI 11232665
Jul 17, 2019Transmission & drivetrain
FROM STOP THE CAR WILL HESITATE TO ACCELERATE, SOMETIMES IT WON'T BE IN GEAR OTHER TIMES IT WILL BE IN THE WRONG GEAR (I.E. 2ND OR 3RD INSTEAD OF 1ST). AT TIMES IT WILL ALSO LURCH FORWARD, ONE TIME IT WAS SO HARD I THOUGHT I HAD BEEN REAR ENDED. ONCE IN MOTION THE CLUTCH SLIPS CAUSING SLOW ACCELERATION AND SHAKING (SOMETIME VIOLENT). ON HILLS, EVEN AT HIGHWAY SPEEDS, THE CLUTCH WILL SLIP CAUSING THE CAR TO SLOW AND HAVE TROUBLE CLIMBING. I AM ON MY 3RD SET OF CLUTCHES, AND LAST AS NOW THE TRANSMISSION IS OUT OF WARRANTY, PARTS ARE UNAVAILABLE, AND THE COST WILL BE MORE THAN THE CAR IS WORTH DUE TO THE EXTREME DEPRECIATION DUE TO THE KNOWN TRANSMISSION PROBLEMS. IT HAS HAD THE TCM (TRANSMISSION CONTROL MODULE) PROGRAMMING UPDATED EIGHT TIMES. ON MY FIRST TWO VISITS TO THE FORD DEALERSHIP, ALL THE WAY BACK IN 2013, I WAS SIMPLY MET BY THE SERVICE MANAGER AND TOLD ON VISIT ONE THE TRANSMISSION IS WORKING AS DESIGNED AND GIVEN A PAPER STATING THE BEHAVIOR OF THE TRANSMISSION AND ON VISIT TWO THAT I DIDN'T KNOW HOW TO DRIVE THE CAR AND THAT I WOULD NEED TO RELEARN HOW TO DRIVE FOR THIS TYPE OF TRANSMISSION. ON MY THIRD VISIT THEY REPROGRAMMED THE TCM MAKING IT WORSE AND IT WENT DOWNHILL FROM THERE. ON ONE VISIT THEY TRIED TO BLAME THE VISIT ON A FICTITIOUS OIL LEAK AND CHARGED ME TO FIX THOUGH THEY COULD NOT SHOW ME THE LEAK NOR HAD THE CAR EVER LEAKED A DROP OF OIL OR USED ANY OIL. BETWEEN THE SECOND AND THIRD CLUTCH REPLACEMENT THE CAR DROVE SO TERRIBLY I WAS AFRAID TO DRIVE IT, LET ALONE ALLOW MY WIFE AND CHILDREN TO RIDE IN IT. EVEN NOW I CANNOT PULL ONTO A ROAD WITHOUT HAVING A 100 YARDS OF SPACE BETWEEN TRAFFIC. THIS HAS BEEN AN ONGOING ISSUE SINCE 2013 AND CONTINUES TODAY (2019). WHEN I FIRST STARTED CONTACTING FORD THE CAR ONLY HAD ABOUT 16,000 MILES ON IT, IT HAD OVER 50,000 BEFORE THEY DID THE FIRST "REPAIR".
NHTSA ODI 11232678
Jul 17, 2019Transmission & drivetrain
TRANSMISSION SLIPS, SHUDDERS AND JERKS WHILE MECHANICAL CLANKING NOISE COMES FROM THE CAR. FOUR TIMES, I CAN RECALL, WAS ALMOST IN A MAJOR ACCIDENTS AND COUNTLESS TIMES OF VEHICLE SPUTTERING TRYING TO ACCELERATE TO MERGE INTO TRAFFIC. CLUTCH HAS BEEN CHANGED AT LEAST THREE TIMES BUT PROBLEM RETURNS. MANUFACTURER AND DEALERSHIPS LIE TO ME. I FEEL STUCK IN A LEMON THAT IS TRUELY EMBARRASSING TO DRIVE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE! SOMEDAY, SOMETHING BAD WILL MORE THAN LIKELY HAPPEN. PLEASE DO SOMETHING. MONEY CAN NOT REPLACE LIVES. SAFETY FIRST!
NHTSA ODI 11232711
Jul 17, 2019Speed controlBrakesCrash
I WAS DRIVING SOUTHBOUND IN THE LEFT LANE ON I-495 FROM MD INTO VA, ABOUT TO GET TO THE EZ PASS CAMERA. I SELDOM USE THE PASS, THEREFORE IT IS NOT AFFIXED TO THE WINDSHIELD. I HAD PLACED IT ON THE DASHBOARD IN ANTICIPATION OF THE UPCOMING CAMERA. TRAFFIC WAS ALTERNATELY SLOWING DOWN AND SPEEDING UP TO APPROXIMATELY 35 MPH. THE DRIVER AHEAD OF ME SUDDENLY SLOWED NEARLY TO A STOP, SO I PRESSED MY BRAKES, WHICH CAUSED THE EZ PASS TO SLIDE ACROSS THE DASHBOARD AND UP AGAINST THE WINDSHIELD. UNABLE TO REACH IT WITH MY SEATBELT ON, AND BECAUSE THE CAR WAS BARELY MOVING, I UNFASTENED THE SEAT BELT TO RETRIEVE THE PASS. AT THE SAME TIME THE DRIVER AHEAD OF ME SLIGHTLY INCREASED HER SPEED, THEN SUDDENLY SLOWED AGAIN, WHICH I DID, TOO. HOWEVER, THIS TIME I HAD TO PUNCH THE BRAKE. IT WENT STRAIGHT TO THE FLOOR, MY CAR SPED UP, AND I WAS UNABLE TO AVOID REAR-ENDING THE CAR AHEAD. IT WAS SUCH A HELPLESS FEELING TO TRY AND STOP AND HAVE NO BRAKES! A "CRASH MODE" MESSAGE SHOWED UP ON SCREEN BEHIND THE STEERING WHEEL AND THE SYNC SYSTEM AUTOMATICALLY DIALED 911. THE OTHER DRIVER GOT OUT OF HER CAR AND WALKED BACK TO ASK IF I WAS OKAY. I WAS FINE, BUT BECAUSE TRAFFIC IN THE RIGHT LANE WAS SPEEDING PAST, AND SOME CARS WERE EVEN PASSING US ON THE SHOULDER, I DID NOT ATTEMPT TO GET OUT OF MY CAR. EVENTUALLY THE STATE POLICE, EMTS AND A TOW-TRUCK ARRIVED. MY STEERING NO LONGER WORKED, BUT ONCE THE OTHER CAR WAS TOWED OUT OF THE WAY THE RESPONDING OFFICER WAS ABLE TO WALK ALONGSIDE MY CAR, PUSHING IT ONTO THE SHOULDER WHILE I ATTEMPTED TO STEER. THE TOW DRIVER TOOK OVER FROM THERE. I RODE WITH HIM BACK TO MD TO THE BODY SHOP OF THE FORD DEALER WHERE I PURCHASED THE CAR IN 2011 AND HAVE HAD ALL MAINTENANCE PERFORMED AND PREVIOUS CLUTCH ISSUES ADDRESSED. IT WAS IN THE SHOP FOR A MONTH. I ASKED IF THERE WAS SOMETHING WRONG WITH THE BRAKES BUT WAS TOLD THERE WAS NO EVIDENCE OF THAT.
NHTSA ODI 11232740
Jul 17, 2019Transmission & drivetrain
MY 2012 FORD FOCUS SHAKES AND SHUTTERS WHEN DEPRESSING THE ACCELERATOR. WHEN I BOUGHT THIS VEHICLE FROM THE DEALER IN 2015 I WAS TOLD THAT BEFORE I TOOK IT HOME THAT THEY NEEDED TO REPLACE A SENSOR IN THE TRANSMISSION. AFTER DRIVING VEHICLE FOR SEVERAL YEARS I NOTICED THIS VEHICLE CONTINUED TO SHUTTER AND SHAKE AND ALMOST STALL OUT AT TIMES OF ACCELERATION. I TALKED TO A SERVICE SPECIALIST AT THE FORD DEALER AND WAS TOLD THAT DUE TO THE POWER SHIFT TRANSMISSION INSTALLED IN THIS VEHICLE THAT YOU JUST NEED TO "BABY IT" ON TAKE OFF. THIS KINDA OF HELPED A LITTLE BUT YOU MUST BE CONSCIOUS OF THIS CONSTANTLY. I STILL OWN THIS VEHICLE. I USUALLY DRIVE IT AND PREFER NOT TO HAVE MY WIFE OR KIDS DRIVE AS I AM WORRIED THE SPUTTERING MAY CAUSE AN ACCIDENT. THESE TRANSMISSIONS SHOULD HAVE BEEN RECALLED. I HAVE ONLY RECENTLY LEARNED THAT THIS IS A WIDER PROBLEM FOR ALL FORD FOCUSES OF THAT TIME PERIOD. ALWAYS BEEN A FORD GUY BUT CAN SAY I AM A LITTLE DISAPPOINTED HOW FORD HAS HANDLED THIS ISSUE. DON'T LIKE HAVING A VEHICLE THAT YOU MUST BE CAUTIOUS ON DRIVING IN FEAR THAT IT MAY CAUSE AN ACCIDENT. COME ON FORD YOU GUYS CAN DO BETTER THAN THAT.
NHTSA ODI 11232749
Jul 17, 2019Transmission & drivetrain
CAR SHUDDERS ON TAKE OFF.
NHTSA ODI 11232758
Jul 17, 2019Transmission & drivetrainSpeed controlEngine
MY FOCUS HAS HAD NUMEROUS TRANSMISSION PROBLEMS OVER THE PAST FEW YEARS. MY CAR WOULD RANDOMLY NOT BE ABLE TO SHIFT INTO SECOND GEAR AND WOULD LEAVE STRANDED. WHILE DRIVING MY CAR WOULD RANDOMLY NOT SHIFT GEARS, ALLOWING ME TO GO A MAX OF 10 MPH WITH MY CHILDREN IN MY CAR. MANY TIMES MY CAR WOULD NOT START AT ALL. SOMETIMES WHEN IT DID START, I COULD NOT EVEN TURN MY WHEEL. I HAD THE COMPUTER CHIP RESET AND WITHIN 4 MONTHS MY CAR BECAME INOPERABLE. I TOOK IT TO THE SHOP AND THEY SAID MULTIPLE SERVICE BULLETINS WERE FOUND FOR MY TRANSMISSION THAT CAME BACK IN THE DIAGNOSTICS AND TOLD ME TO TAKE IT TO THE FORD DEALERSHIP. WHEN I WENT THERE I WAS TOLD IT WOULD BE MINIMUM $2K TO GET THE INTERNAL CLUTCH FIXED, IF THAT WAS THE ISSUE, UPWARDS OF $5K FOR THE OTHER TRANSMISSION ISSUES. I FELT EXTREMELY UNSAFE WITH TWO KIDS AND HAD TO GO OUT AND LEASE A NEW CAR. I AM FURIOUS NOW THAT I AM READING THAT FORD KNEW IT WAS SELLING 2012 FOCUSES WITH FAULTY TRANSMISSIONS. I STILL HAVE THE CAR IN MY POSSESSION. I CANNOT EVEN COUNT THE NUMBER OF TIMES MY CAR WOULD NOT SHIFT OR START, AND WHILE DRIVING WITH MY CHILDREN IN THE CAR THIS HAPPENED. IT CAUSED ME TO ALMOST BE REAR ENDED OR STUCK IN INTERSECTIONS. THE ONLY THING THAT SAVED ME ON MANY OCCASIONS WAS QUICKLY TURNING ON MY HAZARD LIGHTS/BLINKERS. I AM OUTRAGED THAT THIS HAS HAPPENED. PRIOR TO OWNING MY 2012 FOCUS, I HAD A 2002 FOCUS AND NEVER RAN INTO ANY OF THESE ISSUES AND LOVED THE CAR SO MUCH I BOUGHT ANOTHER ONE. IF I COULD GO BACK IN TIME I WOULD NEVER HAVE BOUGHT THE 2012 KNOWING WHAT I KNOW NOW. I AM HOPING A CLASS ACTION LAWSUIT IS FILED, AND IF NOT, I MAY FIND MY OWN LAWYER AND GO AFTER FORD.
NHTSA ODI 11232762
Jul 17, 2019Transmission & drivetrain
FAULTY TRANSMISSION. THE TRANSMISSION CONSTANTLY STUTTERS AND DELAYS, MAKING IT EXTREMELY SCARY TO DRIVE. DESPITE REPLACING THE CLUTCH SHORTLY AFTER PURCHASING THE CAR, THE VEHICLE STILL AT TIMES STUTTERS ROUGH ENOUGH TO SPILL A CUP OF HOT COFFEE UNEXPECTEDLY, AND WILL RANDOMLY DELAY ACCELERATING. FOR EXAMPLE, I DON'T FEEL SAFE QUICKLY TAKING LEFT HAND TURNS ACROSS ONCOMING TRAFFIC OUT OF FEAR THAT THE CAR WILL NOT RESPOND AS FAST AS I'VE HIT THE GAS. THE STUTTER AND DELAY IS WORST WHEN GOING FROM A STATIONARY POSITION TO MOVING, THOUGH IT ABSOLUTELY HAPPENS WHEN AT HIGH SPEEDS AS WELL (45+). THE CAR IS SO UNPREDICTABLE WHEN HITTING THE GAS THAT IT'S HARD TO FEEL SAFE WHILE DRIVING IT. TURN THE AIR CONDITIONING ON IN THE VEHICLE AND THE TRANSMISSION BECOMES EVEN LESS PREDICTABLE AND WILL DELAY RESPONDING WHEN THE GAS IS PRESSED EVEN AT HIGH SPEEDS (45MPH +).
NHTSA ODI 11232815
Jul 17, 2019Transmission & drivetrainSpeed controlEngine
CONSTANT PROBLEMS WITH THE TRANSMISSION AND TRANSMISSION CONTROL MODULE INCLUDING SHUDDERING OVERHEATING LACK OF POWER JERKING MOTIONS AND CONSTANT REPLACEMENT. FROM 2013 TO CURRENT DATE.
NHTSA ODI 11232881
Jul 17, 2019Transmission & drivetrain
BUCKING AT HIGH SPEEDS.DOESN'T SHIFT PROPERLY.SOUNDS LIKE SUSPENSION BOTTOMING OUTHAD THREE CLUTCH REPLACEMENTS.GOT RID OF CAR JULY 20,2018.ALSO FOR YOUR INFO I AM RETIRED FORD MOTOR COMPANY EMPLOYEE ON MANAGEMENT ROLL.PROBLEMS OCCURRED WHEN CAR IN MOTION.ALSO BOTH MY KIDS HAD FOCUSES AND GOT RID OF THEM WITH SAME PROBLEM.
NHTSA ODI 11232909
Jul 17, 2019Transmission & drivetrain
STALL AND SHUDDER ALL THE TIMES. I BOUGHT USED FROM SERRA DEALER IN WASHINGTON TOWNSHIP, MICHIGAN. MILEAGE WAS 80882.
NHTSA ODI 11232930
Jul 16, 2019Transmission & drivetrainFuel system
I HAD 2 RECALLS ON LOCKS AND FUEL PUMP AND NOW TODAY @7:00AM I HAVE TRANSMISSION MELFUNCTION. I WILL NEVER BUY A FORD AGAIN
NHTSA ODI 11232260
Jul 16, 2019Transmission & drivetrain
AGGRESSIVE JERKING WHEN SHIFTING AT LOWER GEARS DURING ACCELERATION (MULTIPLE TIMES PER WEEK; FIRST OCCURRENCE IN 2012) SUDDEN, BUT TEMPORARY, LOSS OF POWER WITH RPM SPIKE DURING HIGHWAY DRIVING (LIKE SHIFTING TO NEUTRAL). HAS OCCURRED WHILE ACCELERATING AND MERGING FROM AN ON-RAMP AND WHILE DRIVING AT STEADY HIGHWAY SPEEDS (~1-2 EVENTS PER MONTH; FIRST OCCURRENCE IN 2016)
NHTSA ODI 11232265
Jul 16, 2019Transmission & drivetrain
CAN'T REVERSE. DOES NOT SHIFT GEARS PROPERLY. RANDOMLY STOPS SENDING POWER TO THE WHEELS. RPMS BOUNCE RAPIDLY (HIGH AND LOW). HAS HAPPENED IN INTERSECTIONS AND HIGHWAYS, PUTTING ME AND OTHERS IN IMMEDIATE DANGER.
NHTSA ODI 11232303
Jul 16, 2019Transmission & drivetrainSpeed control
WHILE DRIVING THE VEHICLE ON THE HIGHWAY IN A 55MPH SPEEDZONE, THE TRANSMISSION WOULD NOT SHIFT GEARS, AND THEN MY CAR WOULD NOT GO OVER 35 MPH. AFTER TAKING IT INTO THE DEALERSHIP, THEY SIMPLY SAID I WAS "DRIVING THE CAR INCORRECTLY" AND PERFORMED SOME KIND OF SOFTWARE REBOOT. NOW, WHEN TRAVELING AROUND TOWN, MY CAR (WHICH IS AN AUTOMATIC) SPUTTERS WHEN CHANGING GEARS AFTER IT IS STOPPED LIKE AT A STOP SIGN, RED LIGHT, OR IN STOP-AND-GO TRAFFIC, OR GOING UP STEEPER HILLS. IT ACTS LIKE IT IS A MANUAL TRANSMISSION WHEN A GEAR IS MISSED OR ITS BEING CHOKED.
NHTSA ODI 11232318
Jul 16, 2019Transmission & drivetrain
TCM WENT BAD AND THE CLUTCHES OF THE TRANSMISSION. FORD DEALER REPLACED THE TCM BUT NOT THE CLUTCHES. INSTEAD I MUST PAY $2,300 TO REPLACE THE CLUTCHES BECAUSE I'M OUT OF WARRANTY. BESIDES THEY CHARGED ME FOR THE DIAGNOSTICS. THE CAR SHUDDERS OFTEN. TCM ISSUES USED TO MAKE THE STALL ON THE ROAD.
NHTSA ODI 11232350
Jul 16, 2019Transmission & drivetrainFuel system
I PURCHASED MY 2012 FOCUS NEW NOV. 2012. AFTER A FEW WEEKS OF OWNING THE CAR, I NOTICED THAT THE RIDE WAS NOT AS 'SMOOTH' AS MY PRIOR CAR. I DID NOT THINK ANYTHING OF IT, AS I LIVE IN A CITY AND ASSUMED IT WAS DUE TO THE STOP AND GO OF THE CITY MILES I DROVE AS WELL AS THE WINTER SEASON. BY JUNE 2013 WITH LESS THAN 8,000 MILES, I BEGAN TO NOTICE THAT MY CAR WOULD ROLL BACKWARDS ON HILLS WHEN STOPPED IN TRAFFIC WHILE MOVING MY FOOT FROM THE BRAKE TO THE ACCELERATOR AND SHAKE AT VARIOUS SPEEDS. I WAS TOLD BY FORD THAT THE ISSUE WAS DEEMED 'NORMAL' IN 2013. IN NOVEMBER 2013, I HAD 12 MONTHS OF DATA TO REALIZE THE GAS MILEAGE WAS NOT EVEN CLOSE TO WHAT THE DEALERSHIP AND MY CAR BUYING RESEARCH LED ME TO BELIEVE. I WAS GETTING 16 CITY MPG AND 20 HIGHWAY MPG. I ALSO BEGAN TO EXPERIENCE SEVERE SHUDDERING AND SHAKING OF MY CAR AT LOW SPEEDS. WHEN ACCELERATING FROM ~10MPH TO ~25MPH, MY CAR BEGAN TO LURCH FORWARD AND ALSO SHUDDER WHEN IDLE. IN OCT. 2014, I TOOK THE CAR FOR SERVICE W/ 12K MILES. THE SERVICE TECHNICIAN NOTED THAT THERE WAS NOTHING MUCH THAT COULD BE DONE AS FORD HAD NOT ISSUED A NEW TRANSMISSION FIX. I WAS NOT HAPPY WITH THIS ANSWER AND TOOK THE CAR BACK THE FOLLOWING WEEK AND SPOKE TO THE MECHANIC'S SUPERVISOR. THE SUPERVISOR AGREED TO 'REFLASH' THE TRANSMISSION, WHICH WAS THE APPROVED FIX BY FORD AT THE TIME ALTHOUGH IT WOULD WORSEN GAS MILEAGE DUE TO REDUCTION IN GAS EFFICIENCY TO REDUCE THE AMOUNT OF SHUDDERING AND LURCHING I EXPERIENCED. THIS FIX DID NOT APPEAR TO HELP AT ALL AND GAS MILEAGE GOT WORSE. IN JULY 2017, I HAD THE CLUTCH REPLACED. THE SERVICE TECHNICIAN ACKNOWLEDGED THAT THE NEW CLUTCH SHOULD HELP ALTHOUGH IT IS THE TRANSMISSION CAUSING THE ISSUES. SINCE JULY 2017, I HAVE NOT NOTICED ANY REMARKABLE IMPROVEMENT TO THE DRIVING EXPERIENCE. DURING STANDARD MAINTENANCE, FORD HAS TOLD ME THERE IS NOTHING FURTHER THAT CAN BE DONE.
NHTSA ODI 11232397
Jul 16, 2019Transmission & drivetrain
THE TRANSMISSION HAS BEEN REFRESHED 2 TIMES NOW THE TRANSMISSION SHIFTS HARD WHEN TAKING OFF IT IS JUMPY WHEN TAKING OFF SOMETIMES WILL NOT GO INTO REVERSE AND SOMETIMES WILL GET HOT ENOUGH SO YOU HAVE TO PULL OVER WHEN PULLING OUT INTO TRAFFIC TOU CAN'T AS INHAVE HAD THE CAR STALL BEFORE I BOUGHT THIS CAR BRAND NEW AND HAVE HAD NOTHING BUT ISSUES WITH THE TRANSMISSION
NHTSA ODI 11232400
Jul 16, 2019Transmission & drivetrain
MY 2012 FORD FOCUS HAS 125,000 MILES. THE TRANSMISSION STOPPED WORKING AS MY WIFE WAS PULLING INTO OUR DRIVEWAY AND IT GAVE THE ERROR CODES P2832 AND P287B. IT WILL MOVE A LITTLE, BUT MAKES A LOUD GRINDING NOISE. THESE ERROR CODES ARE SUPPOSED TO BE COVERED BY TSB 16-0044. I TOOK IT TO GARBER FORD IN GREEN COVE SPRINGS, FL. YESTERDAY THEY TOLD ME IT WILL REQUIRE A NEW TRANSMISSION AND WILL COST ME OVER $5,000. IF THIS IS A KNOWN PROBLEM ITEM FROM FORD, WHY ISN'T FORD REPLACING IT? I CANNOT AFFORD A NEW TRANS, AND I CANNOT GET SELL THE CAR AS IT NOW DOESN'T RUN AND I STILL OWE $4,000 ON IT.
NHTSA ODI 11232405
Jul 16, 2019Transmission & drivetrain
MY FORD FOCUS SHUTTERS AND DOES NOT ACCELERATE PROPERLY. I HAVE HAD MY DUAL CLUTCH REPLACED BY FORD 2 TIMES AND THE PROBLEMS PERSIST. NOW CAR IS NOW OUT OR WARRANTY WITH 120,000 MILES AND NOW FORD CLAIMS IT'S MY PROBLEM. I FIRST GOT MY CLUTCH REPLACED AT 60,000 MILES, THEN 85,000 MILES AND THE PROBLEMS KEEP REOCCURRING. MY CAR CAN'T ACCELERATE WITHOUT SHAKING AND SHUTTERING AND IT POSES A HAZARD WHEN IN TRAFFIC. IT IS UNSAFE AND FORD HAS REFUSED TO ACTUALLY FIX THE PROBLEM OVER THE PAST 5 YEARS.
NHTSA ODI 11232375
Jul 16, 2019Transmission & drivetrain
DPS6 - TRANSMISSION- AUG 2013 WENT IN FOR SHUDDERING, SEPT 2014 WENT IN FOR SHUDDERING, NOV 2014 WENT IN FOR SHUDDERING, MARCH 2015 SHUDDERING , OCTOBER 2015 - SHUDDERING, OCTOBER 2016 SHUDDERING, NOVEMBER 2016, SHUDDERING, SEPTEMBER 2017, SHUDDERING, NOVEMBER 2017, SHUDDERING , JANUARY 2018, SHUDDERING. DRIVING AND ACCELERATED AT S STOP SIGN AND WENT OUT OF GEAR AT A STOPLIGHT WAS UNABLE TO MOVE FORWARD AT THE GREEN LIGHT , TURNED OFF CAR AND RESTARTED IN ORDER TO PROCEED
NHTSA ODI 11232442
Jul 16, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE AT AN INTERSECTION, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE FAILED TO ACCELERATE. ALSO, THE TRANSMISSION MALFUNCTION SERVICE INDICATOR ILLUMINATED. THE CONTACT MOVED TO THE SHOULDER OF THE ROAD, TURNED THE VEHICLE OFF AND BACK ON, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO HEALEY FORD LINCOLN (2528 NY-17M, GOSHEN, NY 10924, (877) 706-3640) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER REPLACED THE DUAL CLUTCH AND UPDATED THE PCM, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE WARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 129,000.
NHTSA ODI 11232466
Jul 16, 2019Transmission & drivetrain
VEHICLE STALLED IN AN INTERSECTION WHILE TURNING AFTER A TRANSMISSION WARNING CAME ON HUD. ATTEMPTED TO RESTART AND IT WOULD NOT TURN OVER. THE DISPLAY SHOWED THAT THE CAR WAS IN DRIVE, EVEN THOUGH I HAD PULLED OVER TO THE SIDE OF THE ROAD AND PUT IT IN PARK. IT TOOK ME UNPLUGGING THE BATTERY TO BE ABLE TO RESTART THE VEHICLE AND GET TO A SAFE PLACE. THE VEHICLE HAD VERY LITTLE PULLING POWER AND STRUGGLED TO GET OUT OF THE FLOW OF TRAFFIC. THE DEALERSHIP HAS DIAGNOSED THE PROBLEM AS THE TRANSMISSION CONTROL MODULE AND THE TRANSMISSION, WHICH HAS COME TO LIGHT RECENTLY AS FAULTY AND KNOWN TO FAIL
NHTSA ODI 11232457